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Job Vacancy
Systems Engineer
The Systems Engineer is responsible for monitoring the core IT and customer specific infrastructure and providing 1st level support for Windows server platform on On-premises and Cloud hosting. The team operates 24x7 including bank holidays. Capita Technology & Software Solutions are looking for a Windows Support Analyst to join their growing team. This is a great opportunity to work within a large onshore & offshore team. You'll be working on a rota which will include days & nights with plenty of rest in-between as well as shift allowance included. This role is home based but will require travel to the office in Newtonabbey, Belfast. Mainly, you'll be the point of contact when it comes to windows issues, as well as dealing with Cloud (Azure) and Virtualization (VMWare). Full training will be given. What you will be doing: Required for Support of Onshore Managed IT infrastructure - This is a shift based role working a rota of days and nights. - Providing support for servers running Windows 2008/2012/2016/2019 - Carrying out regular Operation system changes - Providing 1st line support for applications (web portals, IIS) - Reacting to client logged incidents and requests through Remedy - Customer support experience with a basic IT Technical understanding - Create Templates / Clones, create / delete Snapshots - 3rd party vendor coordination for visit and troubleshooting - Assist team with daily Backup failures, System Recovery with Backups - Review Application logs - Exchange 2003/2010/2013/Office365 Management and troubleshooting, Knowledge on Archival Solutions What we're looking for: - Experience providing telephone and online customer support - Understanding of Windows - Solid background in IT support - Eligibility for Security Clearance About Capita Technology & Software Solutions (TSS): Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? •A competitive basic salary•23 days' holiday (rising to 27) with the opportunity to buy extra leave.•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.•Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.•You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 41,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and secur
Job Vacancy
Social Value Engagement Manager
Social Value Engagement Manager Position Description We are looking for a Social Value Engagement Manager to help us deliver a major project over the next four years and beyond, based in Belfast. You'll help empower local individuals through skills development, career guidance, and mentoring, making a real impact while gaining valuable experience in a global organisation. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of technical and business talent and inspiring everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a part-time role, 18.75 hours per week, co-located in the CGI Belfast office and client site, with travel as required across Northern Ireland. Your future duties and responsibilities This is a new programme and you will deliver a variety of opportunities that will add value to the local community in Northern Ireland. Your role will focus on skills development, mentoring and education to support people in the local community, including vulnerable adults leaving prison and those on probation in the community, as well as young people and children. Working with the Social Value Engagement Officer, you'll manage and lead activities hosted by CGI and our Partner organisations. Key Tasks: Work with CGI and Partner organisations, to raise awareness of the Social Impact commitments, supporting the reporting and data analysis requirements and showcasing tangible localised impact through a social value lens. oProvide and co-ordinate a range of skills development workshops and activities to support individuals and groups including: oFacilitate the opportunity for CGI employees to volunteer for local social value initiatives. oHelp share the types of jobs and expertise that CGI offer with stakeholders and the skills / qualifications CGI would look for as an employer of over 90,000 staff globally. oSet up, facilitate and enable the delivery of skills and IT workshops oProvide skills development and mentoring, including creating events that promote the sharing of motivational careers advice and skills/employability mentoring. Required qualifications to be successful in this role This role is a social value role and the preference is to recruit someone who ideally, but not exclusively, fits one of the following backgrounds/criteria; • A person who is in education or has left education in the last 12 months and is seeking employment • A person who is long-term unemployed • A person who has a disability and is currently seeking employment • Be located in a deprived area and currently seeking employment • A person who is from an underrepresented group In addition, we would like you to be able to demonstrate the following; • Good planning skills, with excellent attention to detail and high standards • Confident in the use of Microsoft 365 • Flexible approach and able to manage varying workload • Strong written and verbal communication skills • Ability to build and sustain effective relationships with team members and professionals • Commitment and ability to uphold confidentiality • Understanding and empathetic towards supporting people who have been convicted of crime / impacted as a victim of crime and/or have lived with trauma. Qualifications In line with the Regulated Qualifications Framework (RQF) for England and Northern Ireland, one or more of the following Level 2 qualifications are required for the role: • GCSEs at grades A-C* (or grades 4-9 in England) • Intermediate apprenticeships • Level 2 awards, diplomas, and certificates • OCR Nationals • NVQs (Level 2) • Essential Skills qualifications • O Levels at grades A-C Additional Requirements Successful candidates will be required to undergo Baseline Personnel Security Standard (BPSS) checks and secure Access NI Enhanced Clearance as part of the onboarding process. As part of the vetting process consideration will be given to individual circumstances. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Vacancy
Director Consulting Services
Director Consulting Services Position Description Challenge yourself, change lives and help shape the UK's digital revolution. At CGI, we are looking for a Director Consulting Service to help put us at the heart of helping clients in Northern Ireland realise their digital transformation project ambitions. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities • Lead the business development efforts for clients in Northern Ireland, focusing on winning new business and expanding CGI's presence in the region. • Take full responsibility for sales activities, from identifying opportunities to closing deals, leveraging CGI's broad portfolio of solutions and capabilities. • Build strong relationships with key decision-makers and stakeholders in target industries, positioning CGI as a trusted partner. • Help define and implement the go-to-market strategy for the Northern Ireland vertical, shaping our service offerings and positioning us for growth. • Use your knowledge and insights of the Northern Ireland market to identify opportunities for growth and tailor solutions to meet client needs. • Work closely with internal teams across CGI to ensure successful delivery of solutions and maintain long-term client satisfaction. • Achieve and exceed sales targets, contributing to the overall growth of the Scotland and Northern Ireland business unit. Required qualifications to be successful in this role • Demonstrable success in business development and sales within the Northern Ireland market, across public or private sector clients. • Ability to innovate and disrupt the market by winning deals ranging from hundreds of thousands to multi-million-pound programmes. • A credible leader with a deep understanding of market trends and key drivers in Northern Ireland, positioning CGI as the consultant of choice. • Proficiency in all relevant business development and sales tools, techniques, and methodologies. • Strong ability to build trust and credibility with stakeholders at all levels, including C-Suite executives. #LI-MW2 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
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