Hi, I've sent a PM.

Thank you MickeyFinn, Dcmtr and elonlineuk.

I made the HTML from Mac Mail Stationery templates that come with OS X 10.5 (Leopard). I chose one template and edited it. They are very simple little .html pages made out of tables with hardly any CSS. I simply altered the images and only touched the HTML to put my client's address etc in.

I've asked the client to email the AOL users some of the other templates but I'm waiting to hear back on that one.

Good idea Dcmtr, to vary to POP account from which it's been sent.

The problem is I can't really post the email as a page on a server as this is for a template that the client wants to use over and over again in multiple emails so that's impossible.

I think there might not be a way around this. I appreciate all the input.

Hi everyone,

I have done an HTML email template for a client. The problem was that she wanted me to amend an existing Mac Mail Stationery template which was easy enough. A case of changing the HTML and the images.

Unfortunately it doesn't seem to be appearing correctly in certain email clients, specifically the AOL emailer. The email has 4 images, a header, a footer, a body and a background; it's stripping out two of them leaving the header and the footer.

Anyone know a way around this?

I believe that there's is absolutely no necessity to get one. Unless you are a designer, of course, then it would be good to have one!

This is why I prefer to get paid by the hour... What I'd do is give a price for 2 or 3 design options followed by 2 or 3 rounds of amends, specify the numbers exactly and say to your client, if you don't get it right by the third design or the third amend you'll have to pay.
If things go back and forth too much it's the client's fault for not briefing properly or not thinking through the project so they are wasting your time so they've got to pay.