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Kim Mac

Messages count : 2

Registered since : 16 April 2009

Replies: 8
Like  : 0
Views: 7834

Posted reply 20 April 2009 18:53

printcarrier

Dear Wadham,
Obviously I am unable to comment upon other members of staff, no doubt, you are fair-minded enough to realise and agree that I cannot.

However, for my own part, I am an amiable chatty lady.
I am sorry to learn that you lost two clients over your order being late.

I only replied to your thread as my name was mentioned personally.

You are so right. You didn't want to hear anything other than when your orders would be with you.

All I can do for my own part, Sir, is apologise to you for not giving you the service you desired.

Kind regards-Kim Mac
Replies: 8
Like  : 0
Views: 7834

Posted reply 16 April 2009 21:17

Printcarrier-Should I laugh or cry!(Kim-Blimey)

My name is Kim, not Kim-Blimey
I work for printcarrier, and I can, as a Christian Woman, swear on the Holy Bible that I have never said any of these things that are being blamed upon me.
Do you really believe that we would call our customers liars? I think some people have over active imaginations, as well as poor grammar.
In our UK call centre, we try our very best to help our customers, we want our customers to be happy, it makes our jobs easier. Indeed, what purpose does it serve for us to lose customers by bad customer service?
We deal with hundreds of happy customers who receive their orders, every day.
Unfortunately, good news does not sell newspapers, especially for those with a gutter press mentality. Sensationalism does sell, as proven by these forums.
Alas, you can't please all of the people all of the time.

The people who have posted comments on this forum,about Kim, would you be happy to learn that, because my name has been mentioned, and the customer is always right, that I had lost my job;- bringing up my children singlehandedly, I lose my basic wage to bring them up on?
In the present economic climate, jobs are hard to come by. I am proud of my achievements, working hard for my family and working in the UK call centre. I do not want to be a burden upon society by having to claim benefits, thus putting more strain on our countrys' resources and on the tax payer. The shame of it and the stigma of benefits. I prefer to be a working role model for my children, Thank You.

We deal with thousands upon thousands of happy and satisfied customers.
We are ladies working in a call centre, we are not qualified graphic designers, in order to help customers, we have tried to help them sort out their artwork problems by refering them to a freelance graphic designer, who does not work for the company, but are freelance.

I have agreed to your rules of not saying anything bad about anyone.
Would you be so very kind as to withdraw these articles Please that are saying nasty things about me? as it is breaking your rules, now that I too am a member of this Excellent Forum.
Kind regards-Kim

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