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How long would you wait to get paid?
Pingsweetie
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Pingsweetie
Messages count : 9
Likes count : 0
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7 March 2008
I've got a GREAT client. We get on well, I have had stacks of work from them over the past year, they like what I do. I would say at the moment they are providing me with 80% of my income. One small problem. They are taking longer and longer to pay me. I know everyone has cash flow problems at the moment but it's getting to the stage where I'm 'ransoming' the latest peice of work until my client drip feeds some more money into my account. Should I risk losing them and ask for all outstanding money, or just stick with it and hope they aren't going out of business?
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Opus
Messages count : 87Likes count : 3Registration : 4 February 2008Sure you've already done this to some degree but the first thing I would say is to sit down and discuss the situation, outlining the problems it is causing you. If they're giving you that amount of work they clearly value you so won't want to lose you as a supplier. Equally it's unsustainable for you to continue in the current manner and you don't want to be in a situation where you're owed a huge amount from them if they eventually go bump. If they don't intend paying in full you're wasting your time doing the work. Could you agree some form of incentive for prompt payment (in actual fact a nicer version of a penalty for late payment)? Make sure your T&Cs are up-to-date and watertight. Companies are suffering cash flow difficulties but the answer isn't to just pass the problem on down the line.Opus Creative Design Ltd -
Pingsweetie
Messages count : 9Likes count : 0Registration : 7 March 2008Yes, I think you are right to all those points. Trouble is I need a load more baskets to put my eggs in! Any pointers to where to get a look at some generic T&Cs? -
glebe digital
Messages count : 105Likes count : 2Registration : 21 December 2006I think all you need to say [on your website] is "I charge £Xhr & I expect to be paid X days after the receipt of your invoice".
If I have outstanding payments over 60 days, I just [very politely] remind the client once a week, it's not a chase for the money but you do want them to know you've an eye on your oustandings. But follow it religiously...every week without fail.
At some point I believe it's legal to charge interest, and if your projects are six-months behind, well that's a lot of interest.....discount it for a prompt settling of the bill. :happyCGI Specialist -
BOLTON78
Messages count : 1Likes count : 0Registration : 30 March 2009yeah preety much what glebe said -
Pingsweetie
Messages count : 9Likes count : 0Registration : 7 March 2008It's Got Worse!!!!!!!!!!!!!
A lot worse
I'm pretty sure they've gone out of business. No one's answering the phone or mobiles. A key account exec has changed jobs and won't say anything the boss, guess what? is always on answerphone!
I'm going to give Business Link a call, anyone else you can think of? -
Pingsweetie
Messages count : 9Likes count : 0Registration : 7 March 2008A lesson learnt
Yep the company I was owed over £3K has gone out of business. And as it was a limited company and has no assets my solicitor suggest it would be very difficult to get my money back.
I'll never be that trusting again for sure. -
Opus
Messages count : 87Likes count : 3Registration : 4 February 2008Sorry to hear thatOpus Creative Design Ltd -
glebe digital
Messages count : 105Likes count : 2Registration : 21 December 2006Bummer........:(
Notch it up to experience, move on upward. 🙂CGI Specialist