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Incomplete Project...can I invoice??

Mark76 · 12/28/2009

Hi all I have a client whose project I began working on back in Aug Communication from them seems to have slowed down and I have completed everything that they asked for and emailed them their latest lot of amends as a low res (locked) PDF file Since then, I haven't heard anything from them for weeks. I've emailed twice with no response and called several times but not got through I want to invoice for the work done, but I'm not sure how I will stand as the project is incomplete, but has taken about a day and a half of work to date so I'm reluctant to write it off? Am I quite within in my rights to charge the full amount of time taken to date? Or would I only realistically be able to invoice 50% as the project is unfinished? Or should I not invoice at all and write it off as a bad client? Any advice would be greatly appreciated! Thank you

Mark76

28 December 2009 17:36

Hi all

I have a client whose project I began working on back in Aug

Communication from them seems to have slowed down and I have completed everything that they asked for and emailed them their latest lot of amends as a low res (locked) PDF file

Since then, I haven't heard anything from them for weeks. I've emailed twice with no response and called several times but not got through

I want to invoice for the work done, but I'm not sure how I will stand as the project is incomplete, but has taken about a day and a half of work to date so I'm reluctant to write it off?

Am I quite within in my rights to charge the full amount of time taken to date? Or would I only realistically be able to invoice 50% as the project is unfinished?

Or should I not invoice at all and write it off as a bad client?

Any advice would be greatly appreciated!

Thank you

vin247 3 January 2010 09:44

Did both you and your client sign a contract before you started the project? If so look through that contract and look for any clauses related to communication and lack of, I usually make sure my contract states failure of communication from the client side would mean I will be able to invoice them for the time I've spent on their project.

Have you tried calling them instead of email?

Personally I'd do all I can to get paid for at least the time spent on the project but if there's a written contract involved I'd have a good look at it and see if I could get it all.

Good luck!
freelance4money 22 January 2010 18:20
When I take on a project from a client, I usually invoice in thirds.

One third as a deposit.

One third as a middle payment.

One third on completion of work.

That usually gets around this kind of issue as they want to keep the project moving along.

As for your issue, I would give them a call rather than email.