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Senior IT Service Manager DWP. Digital with Purpose. In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud. We want to build on this success with your help. In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK. You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager , you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues. Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers. You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money. We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment. You will also: Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation. Implement ongoing service improvements aligned with quality, risk, and security standards. Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations. Additional Duties: On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply) The skills and experience you need: Proven IT service management experience, preferably within a framework such as ITIL. Strong stakeholder management, with a history of successful collaboration and negotiation. Independent capability in managing digital products/services and reporting. High accuracy and attention to detail in service delivery and customer support. Experience in budgeting and financial forecasting. Knowledge of Notification and Document Repository services is beneficial Preferred Qualification: ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you. Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team. Pay: We offer competitive pay from £42,614 to £45,081 Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year. Holidays: You'll get a generous leave package starting at 26 days rising to 31 , plus all the usual bank holidays, and the option to take extra days off on flexi leave. Our broad benefits package is built around your work-life balance and includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES . Click apply now to see the full job description and get started with the next step in your career at DWP Digital .
Senior IT Service Manager DWP. Digital with Purpose. In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud. We want to build on this success with your help. In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK. You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager , you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues. Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers. You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money. We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment. You will also: Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation. Implement ongoing service improvements aligned with quality, risk, and security standards. Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations. Additional Duties: On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply) The skills and experience you need: Proven IT service management experience, preferably within a framework such as ITIL. Strong stakeholder management, with a history of successful collaboration and negotiation. Independent capability in managing digital products/services and reporting. High accuracy and attention to detail in service delivery and customer support. Experience in budgeting and financial forecasting. Knowledge of Notification and Document Repository services is beneficial Preferred Qualification: ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you. Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team. Pay: We offer competitive pay from £42,614 to £45,081 Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year. Holidays: You'll get a generous leave package starting at 26 days rising to 31 , plus all the usual bank holidays, and the option to take extra days off on flexi leave. Our broad benefits package is built around your work-life balance and includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES . Click apply now to see the full job description and get started with the next step in your career at DWP Digital .
Senior IT Service Manager DWP. Digital with Purpose. In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud. We want to build on this success with your help. In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK. You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager , you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues. Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers. You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money. We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment. You will also: Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation. Implement ongoing service improvements aligned with quality, risk, and security standards. Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations. Additional Duties: On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply) The skills and experience you need: Proven IT service management experience, preferably within a framework such as ITIL. Strong stakeholder management, with a history of successful collaboration and negotiation. Independent capability in managing digital products/services and reporting. High accuracy and attention to detail in service delivery and customer support. Experience in budgeting and financial forecasting. Knowledge of Notification and Document Repository services is beneficial Preferred Qualification: ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you. Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team. Pay: We offer competitive pay from £42,614 to £45,081 Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year. Holidays: You'll get a generous leave package starting at 26 days rising to 31 , plus all the usual bank holidays, and the option to take extra days off on flexi leave. Our broad benefits package is built around your work-life balance and includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES . Click apply now to see the full job description and get started with the next step in your career at DWP Digital .
Senior IT Service Manager DWP. Digital with Purpose. In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud. We want to build on this success with your help. In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK. You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager , you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues. Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers. You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money. We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment. You will also: Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation. Implement ongoing service improvements aligned with quality, risk, and security standards. Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations. Additional Duties: On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply) The skills and experience you need: Proven IT service management experience, preferably within a framework such as ITIL. Strong stakeholder management, with a history of successful collaboration and negotiation. Independent capability in managing digital products/services and reporting. High accuracy and attention to detail in service delivery and customer support. Experience in budgeting and financial forecasting. Knowledge of Notification and Document Repository services is beneficial Preferred Qualification: ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you. Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team. Pay: We offer competitive pay from £42,614 to £45,081 Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year. Holidays: You'll get a generous leave package starting at 26 days rising to 31 , plus all the usual bank holidays, and the option to take extra days off on flexi leave. Our broad benefits package is built around your work-life balance and includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES . Click apply now to see the full job description and get started with the next step in your career at DWP Digital .
Senior IT Service Manager DWP. Digital with Purpose. In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud. We want to build on this success with your help. In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK. You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager , you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues. Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers. You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money. We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment. You will also: Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation. Implement ongoing service improvements aligned with quality, risk, and security standards. Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations. Additional Duties: On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply) The skills and experience you need: Proven IT service management experience, preferably within a framework such as ITIL. Strong stakeholder management, with a history of successful collaboration and negotiation. Independent capability in managing digital products/services and reporting. High accuracy and attention to detail in service delivery and customer support. Experience in budgeting and financial forecasting. Knowledge of Notification and Document Repository services is beneficial Preferred Qualification: ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you. Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team. Pay: We offer competitive pay from £42,614 to £45,081 Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year. Holidays: You'll get a generous leave package starting at 26 days rising to 31 , plus all the usual bank holidays, and the option to take extra days off on flexi leave. Our broad benefits package is built around your work-life balance and includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES . Click apply now to see the full job description and get started with the next step in your career at DWP Digital .
Senior IT Service Manager DWP. Digital with Purpose. In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud. We want to build on this success with your help. In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK. You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager , you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues. Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers. You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money. We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment. You will also: Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation. Implement ongoing service improvements aligned with quality, risk, and security standards. Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations. Additional Duties: On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply) The skills and experience you need: Proven IT service management experience, preferably within a framework such as ITIL. Strong stakeholder management, with a history of successful collaboration and negotiation. Independent capability in managing digital products/services and reporting. High accuracy and attention to detail in service delivery and customer support. Experience in budgeting and financial forecasting. Knowledge of Notification and Document Repository services is beneficial Preferred Qualification: ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you. Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team. Pay: We offer competitive pay from £42,614 to £45,081 Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year. Holidays: You'll get a generous leave package starting at 26 days rising to 31 , plus all the usual bank holidays, and the option to take extra days off on flexi leave. Our broad benefits package is built around your work-life balance and includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES . Click apply now to see the full job description and get started with the next step in your career at DWP Digital .
Job Title: Senior Human Factors Engineer Location: Glascoed, South Wales Salary: £53,928 What you'll be doing: Providing Human Factors Integration support in the design of products and processes by tailoring and estimating the required human factors work, capturing and managing requirements, risks, and opportunities, offering design guidance, conducting testing and evaluation, and supporting acceptance and review Planning and executing quantitative and qualitative human factors assessments (human error, workload, situation awareness, ergonomic analysis, and usability) Creating procedure documentation to formalise human factors working practices Providing advice on the usability of standard operating procedures and exchange of critical information Identifying and implementing new initiatives and implement new initiatives Scoping and managing how and when work will be conducted Your skills and experiences: Essential: Human Factors/Ergonomics/Psychology degree qualified Chartered, or qualified to become chartered through a relevant institution (e.g. CIEHF) Knowledge and experience of human factors methods involved in safety assessments Desirable: Familiarity with relevant governance documents and best practice Knowledge and experience of the human factors methods involved in safety assessment for high hazard processes Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Human Factors team: Join our team and support your journey to achieving chartership within the appropriate Human Factors body while continuing to develop and champion Human Factors within BAE Systems Land UK. You'll have the opportunity to share best practices and lead this specialist team within our Central Engineering function. With the chance to engage with other Human Factors Specialists, you can enjoy a four-day working week and play a pivotal role in advancing Human Factors within the business. This role offers excellent career prospects and the chance to make a significant impact. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting check. Closing Date: 2nd December 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Title: Employee Lifecycle & Analytics IT Product Owner Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £70,000 What you'll be doing: The role will take technology requirements from the function / service and where necessary will develop existing technology to support the business with delivering value from current solutions Partnering with the Service, Global Process Owners and Centre of Excellence to collaboratively materialise cost-saving opportunities through process efficiency and automation and best practice across industry Proactively seeking simplification with UX at the forefront of all development, standardisation and efficiencies on process and tools, and in effect facilitating process expertise within teams and getting buy in from key stakeholders to implement change Supports the Centre of Excellence and Global Process Owners to effectively crystallise proposed business outcomes through clear business case and scope development of Technology Roadmaps which is supported by the Function and Service The exploitation of technology is key to delivering value to the business essentially drive adoption of features which are delivered by upgrades from software providers Your skills and experiences: Essential: Previous technical / functional in depth experience on enterprise systems such as SuccessFactors or HCM products (Employee Lifecycle) Time & Attendance products Experience on analysis of process, data and systems overlay to ascertain inefficiencies and propose change A thorough understanding of ITSM process and best practice Knowledge of development life cycle of software Sound understanding of AGILE / SCRUM in practice Desirable: A good record in working with senior customers, business leaders and senior supplier stakeholders building relationships on the foundations of trust, openness, good communications and honesty Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Shared Services Team: This role will provide you with the opportunity to deliver innovative solutions to business problems quickly and to high quality. The role will take technology requirements from the function / service and where necessary will develop existing technology to support the business with delivering value from current solutions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 29th November 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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Free-Work was first created by the merge of two leading French job boards, Freelance-info.fr and Carriere-info.fr, forming a simple, secure, and constantly evolving platform offering exclusive, personalised services.
Well-established and trusted by the tech community in France, Free-Work attracts over half a million visits per month. It is a user-friendly, community-oriented, and data-driven platform dedicated to supporting IT specialists with their professional journeys.
Free-Work provides a wide range of innovative tools and resources, from tips and advice to jobs and discounts.
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Free-Work is an IT and Tech community where professionals come to share their expertise, experience, and advice, as well as a wealth of information about IT freelancing and the tech job market.
The platform was designed and built by tech talent for all tech talent.
In 2022, Free-Work expanded globally by acquiring the two dominant UK IT recruitment platforms, Contractor UK and Technojobs .
The UK IT market has some unique characteristics compared to other job sectors. It is constantly evolving alongside the rapid development of new technologies and programming languages.
The market is also significantly impacted by changes in work patterns and broader societal shifts, such as the emergence of previously unknown roles like "psydesigner" or "ethicist" linked to the rise of artificial intelligence and machine learning.
According to the Opteamis barometer on IT market trends, this industry is experiencing consistent growth at a rate well above the national average.
It is also one of the few sectors where demand often exceeds supply. Some professions face a real talent shortage, particularly in areas like:
When it comes to sought-after skills, software design and development remain the most in-demand, significantly outpacing cloud computing and infrastructure. Roles in IT management and project management, while still in high demand, are relatively less so.
To stay up-to-date on the latest job trends in the UK IT market, feel free to consult our IT barometer.
There you'll find the skills and profiles most sought after by recruiters, as well as relevant job opportunities.
For IT freelancers, the high demand and talent shortage is driving an increase in daily rates. However, significant disparities persist depending on:
Additionally, there is no official rate schedule for daily rates in IT. Each freelancer must calculate their own rate based on their expenses, status, and desired profit margin.
To help you calculate your own daily rate, you can consult our database of IT expert rates. The presented rates are calculated from the contributions of independent IT professionals who are members of the Freelance-info community. You can sort them by your specialty and region.
The IT market involves a variety of players, including end clients, recruitment agencies, and IT services/digital services companies (known as SSIIs or ESNs).
The acronym ESN replaced SSII after 2013, but they are essentially the same structures. These companies offer their clients digital services, including:
ESNs can specialise in a specific sector (banking, insurance, etc.). They generally sign contracts for several months or years with their clients and commit to providing their IT skills and resources mainly through their employees and collaborators.
IT professionals can thus be hired on permanent contracts (CDI), fixed-term contracts (CDD), or freelance contracts by the ESN. After interviews and tests, the ESN will assign you a job with one of their end clients. Equally, end clients can request that you go through the ESN they are accustomed to working with.
The recruitment agency is another intermediary between companies and IT employees or freelancers.
However, unlike ESNs, these agencies hire you directly by one of their end clients.
Recruitment agencies also have an advisory role and can help you integrate into a network of companies and benefit from several internal job opportunities.
In return, they take a percentage of the employee's annual gross salary or the freelancer's turnover.
Recruitment platforms or portals allow companies looking for employees or freelancers to browse candidates' profiles and CVs.
For example, our platform reserved for IT recruiters: Turnover-it.com brings together the CV databases of our two historical sites for IT opportunities and jobs: Freelance-info and Carriere-info.
Companies can post their offers and disseminate their intercontracts in our CV database to obtain profiles of IT and IS specialists suited to their needs.
As a candidate, you can browse the list of recruiting companies and be directly redirected to corresponding offers by visiting our IT recruiters directory.
End clients include all companies and organisations looking to hire an IT employee or contractor. They can go through one of the intermediaries mentioned above or proceed with direct recruitment.
If you want to work as a freelancer without intermediaries, you will need to create a legal structure (micro-enterprise, SASU, EURL, etc.) to establish a service contract. You can also use a contracting company to work independently while retaining the benefits of an employment contract and outsourcing the management of contracts and billing to the contracting company.
The acronym IT represents the vast field of Information Technology.
While software development is at the heart of the digital sector, it relies on and interacts with many other skills and professions.
IT jobs are constantly evolving, driven by a market in perpetual growth and change. The increasing digitalization of businesses and work methods, the rise of AI, IoT (Internet of Things), and the exponential growth of cybersecurity are leading to the creation of new roles and professions.
To help you get a clearer picture, here are some of the most in-demand positions in the IT field. Design and Development Jobs
The developer position is probably the first that comes to mind when thinking about IT jobs.
Software Developers are professionals in algorithms and programming languages. However, their role is not limited to just writing code for applications and software.
Developers must be able to design and understand a specification document detailing the technical specifics of a project. For this, they can participate early in gathering user needs.
During and after development, they are also responsible for testing and deploying their application and ensuring its maintenance.
Developers generally specialise in a technology, language, or specific part of development, for example:
A DBA is responsible for the creation, maintenance, security, and optimization of an organisation’s databases.
They manage access rights to the databases, establish standards and best practices, and can provide support to development teams by:
Sometimes called an integrator project manager, application project manager, or Product Owner (PO) in Agile methodology, IT Project Managers (CPI) are experts who manages a team of technicians to design, develop, and integrate a software or IT solution.
They must have both technical and managerial skills and be able to consider project timelines and budgets.
Scrum Masters (SM) are related to the Scrum methodology. They manage the product and software in collaboration with development teams.
Unlike the Project Manager, they do not aim to lead the team but rather support and help organize and distribute tasks. They notably facilitate daily scrums, planning poker, retrospectives, and other stages of the Scrum method.
Network Administrators ensure access to and the security of the information system. They can create and develop an organisation’s IT network and evolve it according to the applications and software used.
They must also detect and coordinate anomalies and conduct security and technology monitoring.
A IS (information systems) Architect sets up and coordinates all equipment and software (servers, operating systems, computers, etc.) to adapt them to their company’s or client's needs. Their tasks also include an audit and needs analysis phase, as well as controlling the efficiency, monitoring, and maintenance of their IS.
IT consultants work with companies that want to evolve their IS. They propose technical solutions adapted to the organisation and its objectives. For this, they may design and participate in the installation and supervision of the IS’s evolution, ensuring its performance and security.
They also provide advice on which tools and software to choose and how to use them (e.g., preventive maintenance or access management). Finally, they can conduct training sessions for IT teams.
IT consultants are generally specialized in a defined field such as:
A ISSM ensures that cybercriminals do not infiltrate an information system.
To do this, they define and implement the organisation’s security policy, particularly regarding access rights, permissions, procedures, and incident recovery plans.
They also contribute to ensuring the availability of the company's information system and conduct ongoing security monitoring to anticipate vulnerabilities and new types of cyberattacks.
A Data Analyst collects, studies, and interprets data sets to answer a question or solve a problem.
This role is part of IT because a Data Analyst will use:
A Data Scientist is also a professional in data extraction and analysis. Unlike the Data Analyst, they do not limit themselves to raw analysis but create predictive statistical and mathematical models that serve as the basis for "intelligent" decision-making tools. They also have excellent knowledge of Big Data (Data Mining).
An AI engineer creates predictive models and algorithms using machine learning, neural networks, and deep learning.
These algorithms serve as the basis for AI software and systems.
AI engineers therefore have a good understanding of data analysis and science, as well as programming to design and maintain AI models.
This list is, of course, not exhaustive, as IT is a field in constant evolution. New roles are developing with AI, such as Chief Data Officer (CDO) in charge of data governance or the Cloud Architect.
Mixed skills are also highly sought after, such as DevSecOps, who must know how to program and maintain and monitor security infrastructures.
To find more IT profiles and jobs, you can directly consult the list of IT jobs and the related offers.
The IT market is booming, and job opportunities are multiplying. However, to quickly find the job suited to your profile, skills, and goals, certain steps are essential.
The CV is the first "contact" a recruiter has with you. It is almost indispensable for all candidates seeking a salaried position.
A "traditional" CV can work, but make sure to highlight your IT skills, including:
Online CVs or one-page websites are also excellent ways to showcase your skills and potentially link to your various projects.
For a freelancer, the CV is completely different since it aims not to obtain a job, but to sell a service...
You can mention:
Once created, don't hesitate to share your CV and profile and update them regularly. You can create your IT profile on Free-Work to be visible hundreds of companies in the IT, SI, and WEB sectors.
To not miss any opportunity, you can check our IT job offers.
We share nearly 1,000 new offers every day. To help you find the one that suits you, you can use filters (cities, departments, regions, skills, company names, with or without remote work, etc.) and create alerts to receive daily emails with the latest offers matching your criteria from the past 24 hours.
If you are interested in the job, you can send your IT profile to recruiters with a single click after registering for free on Free-Work's IT job board.
Registering on Free-Work's job board allows you to gain visibility with recruiters and contact them more easily. The registration is quick, simple, and secure. You just need to upload your CV and quickly complete your IT profile thanks to our CV analyser, which saves you time in filling out your data, experience, and skills.
Then, you can:
The IT field is constantly evolving. The skills in demand change with the popularity of programming languages, the emergence of new technologies, the growing shortage of profiles in certain sectors, etc.
To remain competitive throughout your IT career, you will often need to train and stay informed about changes by keeping up with technological, security, and sometimes legal developments.
To easily stay up-to-date with the latest trends in information technology, development, IT systems, and the market, you can check out our blog dedicated to Tech News and IT Stories.