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Environments Manager 6 months contract Inside IR35 Manchester/hybrid The Role We are seeking an experienced and proactive IT Environments Manager to lead the development and ongoing management of our environment management capability. This critical role ensures the consistency, availability, and integrity of development, testing, staging, and production environments in support of agile delivery and operational excellence. The IT Environments Manager will be responsible for enabling a stable and efficient software development and testing process-helping reduce downtime, enhance security, and improve overall software quality. The successful candidate will work across multiple teams and functions, ensuring environment readiness, supporting release cycles, and promoting automation and best practices throughout the software delivery lifecycle. The Ideal Candidate The ideal candidate must have demonstrable experience working within the higher education sector , alongside the following: Proven experience managing IT environments or infrastructure in a complex, enterprise-level setting. Ability to define and maintain a comprehensive environment management strategy across diverse platforms. Strong stakeholder management skills, including engagement with technical and non-technical audiences. Confident in leading meetings, workshops, and collaborative planning sessions. Understanding of secure-by-design principles and knowledge of security and compliance standards in IT environments. Strong grasp of application lifecycle management and DevOps processes. Experience working with both cloud (AWS, Azure, or GCP) and on-premises environments. Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible) and CI/CD pipelines (e.g., Jenkins, GitLab). Strong communication and interpersonal skills. Proactive approach to issue resolution and continuous process improvement. Understanding of database management, networking, and system administration concepts. Key Responsibilities Manage the full lifecycle of IT environments including development, QA, UAT, staging, and production. Coordinate the provisioning, configuration, and maintenance of environments across internal teams and third-party providers. Collaborate with development, QA, DevOps, and infrastructure teams to ensure environment readiness and consistent release management practices. Maintain an up-to-date environment schedule and forecast future changes or requirements. Monitor environment performance, availability, and capacity; troubleshoot and resolve issues efficiently. Ensure all environments meet appropriate security, compliance, and configuration standards. Lead initiatives to automate environment provisioning and improve efficiency across delivery pipelines. Maintain comprehensive documentation, environment diagrams, and knowledge bases. Support release and deployment cycles by managing environment refreshes, data masking, and test data strategies. Desirable Qualifications / Skills Degree in Computer Science, Information Technology, or a related field. Industry-recognised certifications (e.g., ITIL, AWS, Azure). Experience with data masking, synthetic data creation, and environment orchestration tools.

Role: IT Service Designer Day rate: £600 - £650.00 Per Day (Inside IR35 via Umbrella) Duration: Initial 6 months Location: Remote working with travel to the Midlands as required We are currently recruiting for an accomplished IT Service Architect/Designer on a contract basis for a large scale financial services organisation based in the Midlands. We are looking for an experienced Service Designer to work on one of clients largest programmes of work. You will have a knowledge of defining and managing technology asset and configuration information for hardware, software, and services. If you have experience working on a data centre project that would strengthen your application and help secure your interview. You will have a good understanding of architecture and the classification of technologies to align with enterprise models and capabilities. You will be able to demonstrate significant experience and knowledge of Application Portfolio Management, IT Operations, Service Management, Security, systems, processes, and best practice whilst having a broad experience across all aspects of IT Infrastructure and service. Ideal Skills, knowledge and experience: Extensive experience in IT Service Design Private sector background is essential - ideally financial services ServiceNow Data centre experience Microsoft Service and Operations Solutions ITIL v3/4 If you have proven experience in the above areas - please submit your application to Thomas Bartlett at TXP for consideration.

Business Analyst Job Type: FTC (Fixed Term Contract) Duration: Until Dec 2025 Salary: £55,000 - £65,000 Per Annum Pro Rata, Plus TXP Benefits (Holiday, Pension, Healthcare etc) Location: Hybrid Working - 1 day a week onsite in Warwickshire, the rest can be remote TXP is expanding their Business Analysis capability, and we're recruiting for well-rounded and seasoned Business Analyst's to work onsite for our leading Midlands-based financial services client. This is a superb opportunity to join the TXP BA practice - working for TXP as part of our EOD model (Experts on Demand) and working onsite with our Financial Services client in Warwickshire. This role is to support the increase in demand from projects and business change initiatives (EOD Model). The role will be a mixture of remotely based work and on client site in Warwickshire - once a week onsite, the rest can be remote working. Our client currently has a significant number of change programmes in key areas of our business including projects in digital customer management, finance, general insurance policy management systems, and regulatory change. This requirement is due to increased customer demand in the financial services sector, and TXP are looking to hire accomplished Business Analyst's to start in July 2025. As a Business Analyst, you'll facilitate communication and effective interaction between stakeholders and development teams. You'll assist the business in applying both Agile and Waterfall methodologies effectively and you'll collaborate closely with Developers and Testers, ensuring requirements are understood and align to solution outcomes. This growing team provides analysis services to key stakeholders across the business to enable successful, forward-thinking business change that meets the needs and expectations of the organisation and customers. Ideal Experience: Strong experience as a Business Analyst Facilitation of workshops, requirements gathering Systems Analysis Comfortable with data mapping working with MI Agile, Waterfall methodology experience Experience of process mapping tools Strong analysis, process modelling experience Experience of establishing effective relationships with and influencing stakeholders Solid knowledge of Business Analysis, including the application of appropriate tools and techniques Knowledge and experience documenting requirements using Use Cases/UML or User Stories and BPMN for processes General Insurance or Pensions/Investments/Protection experience or other Financial Services As our client implements high-profile change initiatives across the business, there really is no better time for experienced Business Analysts to join TXP. TXP has a relaxed environment with a hybrid working model, and we are committed to ensuring all our people have a good work-life balance. The salary is £55,000 - £65,000 Per Annum (dependant on experience level) and also comes with a TXP Benefits package (Holiday, Private Medical, Pension etc). If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for an immediate response and informal discussion. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

We're Hiring: Bid Manager - Pre-sales Location: Birmingham (Hybrid) TXP is looking for a Bid Manager to join our dynamic pre-sales team. This is a hands-on, high-impact role where you'll take ownership of complex bids, collaborate with technical and sales teams, and craft compelling responses that win work across public and private sectors. What You'll Be Doing: Leading and managing the full bid lifecycle, from qualification to submission Writing persuasive, tailored responses that align with client needs and evaluation criteria Collaborating with subject matter experts to translate technical input into clear, compelling content Managing multiple bids simultaneously while ensuring quality, compliance, and deadlines Contributing to and evolving our bid library and reusable content Supporting pre-sales activities such as SoW creation and opportunity qualification What We're Looking For: This isn't a role for someone who wants to sit back and delegate. We're looking for someone who is: A self-starter who thrives on ownership and accountability Technically fluent, comfortable working in IT services and understanding complex solutions A natural collaborator who builds trust with stakeholders and SMEs Hands-on, equally comfortable writing, editing, and managing admin tasks Experienced in both public and private sector bidding with knowledge of frameworks like G-Cloud, DOS, DALAS, and Direct Award Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your birthday (or Christmas eve) 4% Matched employer contributed pension (salary sacrifice) Life assurance (3x) Access to an Employee Assistance Programme Private medical insurance through our partner Aviva. Cycle to work scheme Corporate eye-care vouchers Access to an independent financial advisor 2 x social value days per year to give back to local communities. About TXP We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. But achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. Grow with us: Work on exciting new projects If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that.

We're Hiring: Senior Bid Coordinator Location: Birmingham (Hybrid) Are you a detail-driven organiser with a calm, confident presence and a passion for making things happen behind the scenes? TXP is looking for a Senior Bid Coordinator to join our growing pre-sales team. This is a pivotal role where your ability to manage processes, communicate clearly, and support high-quality bid submissions will directly contribute to our success in both public and private sector opportunities. What You'll Be Doing: Monitoring public sector frameworks and portals for new opportunities Coordinating bid submissions from start to finish Managing tender portals, credentials, and the bid library Supporting bid meetings, taking minutes, and tracking actions Ensuring quality assurance and compliance across all submissions Collaborating with the Bid Manager and wider team to deliver compelling bids What We're Looking For: We're not just looking for someone who can tick boxes, we're looking for someone who fits our team culture. You'll thrive in this role if you are: A team player who values collaboration over ego Proactive and organised, always one step ahead Approachable and calm under pressure Someone who can guide stakeholders with quiet confidence and credibility Detail-oriented, but also able to see the bigger picture Experienced in both public and private sector bidding with knowledge of frameworks like G-Cloud, DOS, DALAS, and Direct Award Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your birthday (or Christmas eve) 4% Matched employer contributed pension (salary sacrifice) Life assurance (3x) Access to an Employee Assistance Programme Private medical insurance through our partner Aviva. Cycle to work scheme Corporate eye-care vouchers Access to an independent financial advisor 2 x social value days per year to give back to local communities. Abo ut TXP We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations, and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. But achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. Grow with us: Work on exciting new projects If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that.

Developer (Power Platform / Intelligent Automation) Permanent Warwickshire The ideal candidate will hold an active security clearance. Job Purpose To develop, test, document, and support a wide range of new and updated software solutions that meet defined business needs, ensuring they align with enterprise and system architectures. The role includes delivering continuous improvements across existing services and infrastructure. Main Responsibilities Design, develop, test, and document new or updated software solutions that meet user needs, following agreed technical standards and quality expectations. Evaluate design options, perform data flow and analysis work, and ensure technical solutions are aligned with defined architecture and constraints. Create and deliver unit and system testing plans; take appropriate action to resolve any issues and provide full technical documentation. Implement solutions into live environments using change control procedures (e.g., ITIL) and provide ongoing support as required. Deliver effective support and maintenance for in-house developed applications to ensure performance and compatibility with the wider IT estate. Act as a technical consultant-understanding strategic needs, analysing data, and working with stakeholders to develop and recommend solutions. Promote a culture of continuous improvement and innovation; assess emerging technologies and propose relevant improvements. Build effective working relationships with internal stakeholders, service providers, and collaborating organisations. Consider cost-efficiency and value-for-money in technical decision-making, taking ownership of tasks and focusing on purpose-driven delivery. Maintain strong collaboration with third-party suppliers and managed service providers to support technical solution delivery. Carry out additional duties in line with the scope, responsibility, and grade of the role as required Knowledge Degree-level qualification or equivalent professional certification (e.g., ITIL, TOGAF, COBIT, PRINCE2). Proficiency with Microsoft Power Platform, especially Power Automate. Experience with Intelligent Automation tools such as CoPilot or Blue Prism. Skilled in developing Power Apps (Canvas Apps, Model-Driven Apps, Portals) and working with Microsoft Dataverse. Hands-on experience with Azure DevOps in agile delivery environments. Background in .NET development (C#, .NET, Entity Framework, SQL Server). Familiarity with cloud services including Azure and AWS. Experience Skilled in multiple programming languages including .NET, ASP, C#, VB, C++, etc. Solid understanding of software development methodologies such as Agile, Lean, or UML. Proficient in development tools such as DevOps, XML, XSLT, Business Objects, Visual Studio. Experience with relational databases (SQL Server, Oracle, MySQL). Strong analytical and problem-solving abilities. Experience working in a large, complex, multi-functional organisation. Demonstrated ability to translate user needs into technical specifications and working solutions. Proven track record in process analysis and systems improvement. Confident leading technical meetings and engaging with programme boards and stakeholders. Knowledge of business analysis techniques for modelling operations and workflows.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Bank, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starlings technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7:30am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Our Engineering Environment Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - were cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (lots of team are releasing code 15-20 times per day!) Terraform and Grafana Our process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial phone call - ~45 minutes Take home technical test to be discussed in the technical interview - ~3 hours Technical interview - ~1.5 hours Final Interview - ~40 minutes Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Bank, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starlings technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7:30am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra days holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Required: .Net8 Developer Location: Fully Remote with potential for 1 onsite meeting per week in Central London IR35 Status: Inside Contract Duration: 12 months initially Required skills: Hands on experience with .NET8 (or above) is essential and ideally has skills using Blazor. Nice to have skills: Converting Wireframe designs (Figma) to web pages using Tailwind CSS WCAG 2.1 AA. (Web Content Accessibility Guidelines) Cloud Migration and Modernisation AWS SQL LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Continual Improvement Manager 6 month FTC £60,000 - £69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. ITIL v4 desirable. TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

We're looking for a functional business consultant or CRM Process Specialist with luxury industry experience, someone who understands how luxury brands operate, can navigate complex people and process dynamics, and has strong business acumen, especially around tools like CRM and ERP systems (even as a user, not necessarily as a tech expert). Key Attributes & Skills: Luxury Brand Experience Deep understanding of the high-touch, customer-centric nature of luxury retail or services. Familiarity with luxury-specific operational challenges (e.g., personalization, clienteling, boutique-level service standards). Business Acumen Strong understanding of core business functions: sales, supply chain, customer service, retail operations. Able to map business needs to operational processes and tools. Comfortable analyzing performance, improving workflows, and aligning operations with brand strategy. Functional Consultant Mindset Doesn’t need to code or configure software, but understands how CRM or ERP systems are used day-to-day . Can gather requirements from users, understand pain points, and communicate effectively with technical teams. Likely experience with systems like Salesforce, Oracle, SAP, Microsoft Dynamics, or luxury-specific platforms (e.g., Cegid, Tulip, etc.). People & Process Insight Skilled at understanding how people work across departments (sales, marketing, customer service). Able to bridge silos and support change management. Strong interpersonal skills; trusted advisor or “translator” between business users and tech/implementation teams. Level of experience: 2-4 years

About the role As an AI Scientist at Zellis you'll play a pivotal role in embedding AI-driven solutions across the Zellis HR, Workforce Management and Payroll platform and driving through their adoption. You'll work within a small, highly creative and research-driven team, designing, developing and deploying compute-efficient, powerful, and safe AI models that provide tangible value to our clients. Our mission is to redefine how AI can expand Zellis' client base, ensuring AI goes beyond surface-level functionality to drive meaningful transformation across HR and pay solutions. You'll develop and implement AI technologies that enhance automation, decision-making, and predictive capabilities. You'll also ensure our AI solutions adhere to strict ethical, privacy, and security standards while maximising business impact. At Zellis, we balance research with practical deployment, ensuring that AI innovations translate into business value. We embrace a fast-paced, entrepreneurial mindset, enabling us to iterate rapidly and refine our AI strategies based on continuous learning and real-world feedback. In this role your key responsibilities will include: AI Research and Model Development Conducting research in AI, using a full range of machine learning and GenAI techniques to develop solutions across the entire HR lifecycle. Designing and optimising AI that enhances automation and decision-making. Ensuring AI models are scalable and efficient for real-world enterprise deployment. Experimenting with different machine learning and GenAI techniques, including prompt engineering, RAG (Retrieval Augmented Generation), fine-tuning of LLMs, RLHF (reinforcement learning with human feedback), and adversarial techniques. Evaluating AI model performance using statistical and business-driven metrics. Working on natural language to SQL AI transformations to extract data value. Working on natural language to other meta-language translation / transformation (e.g. LaTeX/mermail.io for diagramming, or natural language to code). Speech to text. Developing explainable AI approaches for transparency and trust. AI Integration into HR, Workforce Management, and Payroll Systems Collaborating with the Technology teams / Engineers to integrate AI solutions across all HR and payroll modules. Automating repetitive HR tasks like payroll processing and compliance checks. Implementing AI-driven workforce forecasting and scheduling. Developing AI-powered insights for HR leaders to improve talent management. Enhancing employee self-service with AI bots, assistants, and workspaces. AI Ethics, Privacy, and Security Designing AI systems that are safe, unbiased, and compliant with GDPR. Working with Legal teams to assess and mitigate AI-related risks. Ensuring AI models do not reinforce biases in HR processes. Implementing privacy-preserving techniques in AI solutions. Collaboration and Cross-Functional Work Working with Product Managers, Engineers, and business stakeholders to define AI goals. Communicating AI concepts in a business-friendly manner. Leading AI experimentation initiatives and contributing to internal strategy discussions. Engaging with customers to understand AI needs and create practical solutions. Continuous learning and innovation. Staying up-to-date with AI and ML research relevant to HR and workforce management. Exploring new techniques in deep learning and generative AI. Publishing research findings in internal reports and industry conferences. Prototype and testing AI models before full-scale deployment. Skills & experience Technical Expertise Understanding of transformer architectures, and large-scale language models. Experience with data engineering, model optimisation, and distributed computing. Strong programming skills in JavaScript, or Python / other AI-related languages. Strong SQL and data analytics skills. Familiarity with cloud platforms (AWS and Azure) for AI deployment. Knowledge of MLOps principles for scaling AI models. Understanding of knowledge graphs, semantic search, and vector databases. AI Ethics and Responsible AI Awareness of AI ethics, bias mitigation, and fairness in models. Understanding of GDPR and compliance frameworks for AI in HR applications. Ability to design fair and interpretable AI systems. Problem Solving and Critical Thinking Strong analytical skills to improve AI model performance. Ability to develop innovative AI-driven solutions for business challenges. Business Acumen and HR Domain Knowledge Understanding of HR, payroll, and workforce management processes would be advantageous. Ability to translate AI research into commercially viable products. Experience working with HR datasets and organisational analytics. Collaboration and Communication Ability to explain AI concepts to non-technical stakeholders. Experience working in cross-functional teams. Strong documentation skills for AI research and best practices. Enthusiasm for mentoring and knowledge sharing. Adaptability and Continuous Learning Ability to work in a fast-paced, entrepreneurial setting. Willingness to experiment with emerging AI technologies. Commitment to ongoing learning in AI and HR tech. Strategic and product-focused thinking. Vision for AI-driven business expansion at Zellis. Focus on delivering measurable AI value to HR professionals. Ability to balance long-term AI research with short-term business impact. Significant experience working as a Software Engineer, with a focus on growth engineering or related field, and strong full-stack practical coding skills. Benefits & culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from of our 3,000+ colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role Our Customer Success Executives (CSEs) play a critical role in the engagement of our smaller customer relationships. As a CSE your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You will report to the Head of Customer Success and work alongside our customer facing teams. You will work with a segment of small-medium sized Commercial or Public Sector customers. Drawing on product usage data and other information, you will engage your customer segment via a "Technical touch" approach (eg: Hubspot, Webinars, ChurnZero in-app guides) to improve the outcomes that they achieve using Zellis Product & Services. Areas of focus will include adoption of HCM features, system optimisation, ensuring customers are referenceable and participate in the Brand NPS Programme. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty, to include but not limited to the timely completion of reference requests and creating case study and video testimonial opportunities. Being organised and carefully planning your approach will enable you to dedicate time to those activities which will have the most impact. You will collaborate cross functionally with many teams and support your colleagues on projects through knowledge sharing. Responsible for the collation and delivery of business reviews, you will be proficient at building solid relationships and can utilise internal stakeholders to full effect, depending on the nature of the customer engagement and delivery outcome required. During engagements with customers, it is expected that you will source upsell opportunities and work closely with Account Managers to ensure these are brought to fruition, in turn delivering value to our customers and our business alike. Where the customer partnership needs to be improved, you will harness the knowledge and capability of the wider Customer Success Management population to draw on years of experience to shape an engagement strategy. Equally, you will have the ability to be mentored by a CSM who will support the evolution of your skills such that in the future, the role of a CSM may be a natural progression for you. In this role your key responsibilities will be: Proactive engagement with your customer segment using technical touch methods for enabling increased product adoption or knowledge share, with Teams meetings to deliver business reviews and other customer engagements as required. This may include travel to a customer site for the benefit of the relationship. Being the Voice of the customer segment to represent customer sentiment and actively engaging in the Brand NPS process, driving actions because of the feedback sought Improving product adoption across your customer segment through identification of gaps and developing repeatable content (eg: text, video) and playbooks for use by Customer Success Managing your account list and reporting on customer segment health to senior stakeholders within Zellis Identification of "troubled customers" where a Customer Success Manager colleague needs to be engaged to deliver a recovery plan Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer segment To promote customer reference and advocacy activities primarily through technical touch and ensuring our customers are receiving fantastic service from Zellis Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up Highlight any issues with customer data quality so these can be rectified Maintenance and update of your customers base in Netsuite, Churn Zero, and Pendo etc. Meetings with customers and recorded in Churn Zero Build strong relationships with Account Managers to enhance your customer journey and engagement. Skills & experience A strong customer-first attitude Strong written and verbal communication skills enabling excellent relationship management with customers and internal stakeholders Analytical and process oriented enabling the delivery of impactful repeatable content that improves customer outcomes at scale Highly organised with the ability to own and control a programme of work Motivated to learn and grow in your use of Enterprise tools including Netsuite, Pendo, ServiceNow and Hubspot to improve the efficiency and effectiveness of technical touch actions. A results-driven individual who is commercially astute Capable of working under pressure and to measurable KPIs Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role As a Sales Development Representative (SDR), your key objective is to generate business sales opportunities for Moorepay's Customer Success sales team. You'll be generating appointments for the Commercial Account Managers, to support revenue generation via upsell and cross-sell opportunities with existing customers. You'll research, identify, manage, pipeline and close appointments, taking the client on a journey from initial call to confirmation of revenue. You'll be joining the wider Moorepay Sales team, based from our Swinton office. You'll work on a hybrid basis, Monday-Wednesday in the office with Thursday & Friday working from home. Key responsibilities include: Contacting existing customers using data provisions to feed Customer Success with cross-sell / upsell opportunities via diarised appointments. Leading the production and delivery of viable client relationships. Seeking out, evaluating and delivering on new methods of customer interaction techniques. Effectively following up on marketing campaigns to build up and nurture a long-term pipeline of sales opportunities. Identifying opportunities at an early stage and managing the engagement process with the client. Following up on and supporting larger business deals from inception to completion. Delivering on exceptional personal accountability for pipeline and closed revenue generated. Having a direct impact on the success of the overall Customer Success team and the level of revenue generated, through your own activity levels and productivity. Effective completion of the CRM, ensuring all key details - decision makers, incumbent suppliers and contractual periods - are updated on all contacts where possible. Using specialised tools, sales and marketing collateral to identify business issues which help position Moorepay product and services to give us a competitive advantage. Working closely with other departments to ensure success in delivering a quality service to our clients. Supporting the business in driving world-class customer engagement and business performance, through optimising your own personal behaviours. Supporting induction of new team members and acting as a mentor to support their initial learning, alongside acting as an ambassador of the business. Skills & experience Previous B2B telesales experience, creating opportunities for SMB businesses. Evidence of (over)achieving on KPIs. Excellent customer service skills. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary, plus commission. 25 days annual leave, with the opportunity to buy more. Youll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.