Find your next tech and IT Job or contract in Wales
Discover the latest IT & tech jobs in Wales, with a growing focus on software development and IT services.
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Job Vacancy
Senior Full Stack Web Developer (PHP)
Senior Full Stack Web Developer (PHP) Cardiff - Fully Onsite £45,000 - £60,000 DOE + Holiday + Progression + Training This is a fantastic opportunity for a highly skilled and experienced Full Stack Developer to join a team as a Senior Full Stack Web Developer in a company that offers extensive training and dual progression routes. This company is in the property industry and has been established for over a decade. They have seen a huge amount of growth over the last couple of years and are looking to continue expanding into 2025. As they value training and progression to ensure continuous challenges for their employees, they are looking to bring in a Full Stack Developer that is aiming to progress into a Leadership position. This role will involve working closely with other developers, designers and project managers to deliver high-quality, innovative web solutions. You will be using Vue, PHP (Symfony), MySQL, HTML, CSS and JavaScript. The role will involve playing a large part in their next two upcoming projects, including web and dashboard development. The ideal candidate will be able to translate a brief into a robust and well architected system. You'll need to be highly motivated to progress your career, work independently and take ownership of your work. You'll have a strong understanding of PHP, Vue, MySQL and be familiar with integrating API's. This is a fantastic opportunity for a Senior Full Stack Web Developer to join a company at an exciting time of growth within a role offering great progression. The Role: - Deliver high-quality, innovative web solutions - On-Site in Cardiff - Launching new services and upgrading current stack. The Person: - Proven experience in a similar role - Experience with PHP, Vue, MySQL, HTML, CSS and JavaScript - Must be commutable to Cardiff Reference Number: BBBH242253 To apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Tom Mclaughlin at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Job Vacancy
Quality Engineer
Job Title: Quality Engineer Location: Glascoed Salary: £42,132 What you'll be doing: Review of quality requirements for new and existing contracts and development of Quality Plans Assuring compliance to ISO9001:2015 in business functions such as Central Engineering and Commercial Co-ordinating central quality initiatives and activities that span across multiple Land UK sites Collecting, monitoring and analysing quality data from across the business functions, to provide insight into operational performance (and co-ordinating communication to employees and management at all levels) Overseeing the creation and maintenance of Quality Management Systems within our business functions Driving and supporting targeted Continuous Improvement activities Supporting resolution of quality issues, the internal audit process, and external audits Your skills and experiences: Essential: Excellent numeracy, written and oral communication skills Knowledge and experience of assuring compliance to ISO9001:2015 within business functions Ability to effectively co-ordinate data collection whenever necessary to inform business decision Desirable: Qualification in an engineering discipline or time served in an engineering discipline - Engineering, Maths or Science degree or equivalent Proven experience within quality management in a manufacturing business preferably of a similarly highly controlled nature (aerospace, automotive, nuclear, medical devices, etc.) Demonstrable experience in Continuous Improvement Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Central Quality team: Our Central Quality Team are responsible for co-ordinating quality activities that span across multiple Land UK sites and are responsible for ensuring business functions outside of the manufacturing area (e.g. Central Engineering, Commercial, Procurement, etc.) conform to the requirements of our specifications and standards. Our Central Quality Team is here to provide all functions with quality leadership and business systems. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd December 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Vacancy
Service Desk Technical Analyst
Service Desk Technical Analyst Position Description Be part of something exciting! CGI drives the most ambitious IT careers. We are an established and growing company that can offer you the opportunity to work on projects in a supportive and collaborative environment, that will impact the world. Our Service Desk Technical Analyst support a wide range of organisation's such Council Workers supporting major cities, Government agencies and large UK commercial businesses. What you'll be doing day-to-day: You will provide technical support for incoming queries related to system, software, hardware and networks. You will be problem solving for our clients over the phone, which involves quite a bit of talking and then following up with them to make sure an issue has been resolved properly and in good time. You must have good written communication skills as you will need to log calls accurately via bespoke applications. To be successful within this role you will be able to think beyond just problem resolution, by actively identifying opportunities for improvement. You will be able to take control and understand your own goals in order to perform to the highest standard for your clients. You will have the ability to problem solve and trouble shoot within a busy environment. You must have sound written and spoken communication skills and be able to work under your own initiative as well as part of a team. You will have excellent knowledge of Microsoft Operating Systems and Applications. Previous experience working on a Service Desk or a similar environment working to SLA's is advantageous but not essential Starting Salary/Benefits • £23,500 - £24,750 per annum, including 25 days' annual leave plus Bank Holidays • Generous share scheme (3% + 3% matching), flexible retirement plan, private health and dental insurance, cycle to work scheme, buy and sell holidays, plus many more. • Hybrid working - 2 days in the office, 3 days at home. Your future duties and responsibilities Required qualifications to be successful in this role Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Freelance job
Administrator
The role will include working with databases and the transferring of patient referrals and supporting information between them.Admin experience and knowledge of IT systems/databases would be necessary. Previous NHS experience is preferred but not essential. The role will be 37.5 hours per week.LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
IT Delivery Engineer
Job Title: IT Delivery Engineer Location: Bridgend, South Wales Salary: £28,000 - £37,000 Per Annum Job Type: Full time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from 8am - 6pm Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With 8 regional offices, we support our customers both remotely and onsite through our service desk. As a cloud-focused IT business, we are always striving to be innovative. Our ambitious growth is driven by our crucial values and fundamental rules, ensuring every product and service is delivered with expertise, passion, and heart. We are deeply committed to delivering the best customer service. About the Role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and Windows Servers. Job Responsibilities: '-Setup and Installation of new Workstations laptop devices.'-Setup and installation of new Microsoft server environments'-Full implementation of Prem based server to cloud technology migrations, specifically Microsoft 365.'-Responsible for giving world-class service at all times'-Hands-on technical troubleshooting, resolution of incidents and change requests.'-Creating and maintaining detailed project documentation, including technical specifications and user guides. Job Experience Required: '-A positive attitude with a can do approach to everything!'-Excellent communication skills'-Great telephone manner'-A team player with Strong leadership skills'-Previous experience in an IT Service Desk management or leadership role'-Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products'-Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups'-Experience with Sharepoint migration and management'-Experienced at building and maintaining end-user computer systems'-Experience in using IT Service Management software'-Be user-focused and understand and identify user needs'-Be commercially aware, including cost analysis and budget preparation'-Knowledge of Cyber Security technologies'-An understanding of network technologies (LAN, WAN, Wi-Fi)'-Excellent organisational skills and the ability to prioritise work effectively'-Excellent external client liaison skills'-Ability to prioritise personal and team workload'-Full UK Driving Licence Renumeration and Benefits: '-Basic Salary of £28,000-£37,000'-Senior Staff Share Equity Scheme'-New customer referral incentive'-Onsite Parking'-21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.
Job Vacancy
Senior Human Factors Engineer
Job Title: Senior Human Factors Engineer Location: Glascoed, South Wales Salary: £53,928 What you'll be doing: Providing Human Factors Integration support in the design of products and processes by tailoring and estimating the required human factors work, capturing and managing requirements, risks, and opportunities, offering design guidance, conducting testing and evaluation, and supporting acceptance and review Planning and executing quantitative and qualitative human factors assessments (human error, workload, situation awareness, ergonomic analysis, and usability) Creating procedure documentation to formalise human factors working practices Providing advice on the usability of standard operating procedures and exchange of critical information Identifying and implementing new initiatives and implement new initiatives Scoping and managing how and when work will be conducted Your skills and experiences: Essential: Human Factors/Ergonomics/Psychology degree qualified Chartered, or qualified to become chartered through a relevant institution (e.g. CIEHF) Knowledge and experience of human factors methods involved in safety assessments Desirable: Familiarity with relevant governance documents and best practice Knowledge and experience of the human factors methods involved in safety assessment for high hazard processes Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Human Factors team: Join our team and support your journey to achieving chartership within the appropriate Human Factors body while continuing to develop and champion Human Factors within BAE Systems Land UK. You'll have the opportunity to share best practices and lead this specialist team within our Central Engineering function. With the chance to engage with other Human Factors Specialists, you can enjoy a four-day working week and play a pivotal role in advancing Human Factors within the business. This role offers excellent career prospects and the chance to make a significant impact. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting check. Closing Date: 2nd December 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Vacancy
IT Helpdesk Engineer
Job Title: IT Helpdesk Engineer Location: Bridgend, South Wales Salary: £28,000 - £35,000 Per Annum Job Type: Full time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from 8am - 6pm Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within the ICT sector, preferably in an IT Helpdesk or IT Delivery role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist due to knowledge, you will be responsible for escalating the ticket through to another Engineer. This role will also include attending customers sites when on-site assistance is needed. Job Responsibilities: '-Respond to user inquiries and provide technical support through various channels such as phone, email, or chat'-Resolve problems by applying known solutions or escalating more complex issues to higher-level support'-Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues'-Create and maintain detailed records of user requests and reported issues in a ticketing system'-Prioritise and categorize tickets based on urgency and impact'-Create documentation and knowledge base articles to assist users in resolving common issue'-Ensuring all open cases are updated with relevant information and customers are regularly updated'-Provide excellent customer service by communicating effectively and professionally with end-users'-Attend customer site to assist with tickets that cannot be resolved remotely'-Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Job Experience Required: '-Have an ICT background with service desk experience is preferred'-Solid experience in customer service (excellent verbal and written communication skills required)'-Loves working as part of a team'-Comfortable with using CRM's and documentation solutions'-Holds a Full UK valid driving license Renumeration and Benefits: '-Staff Share Equity Scheme'-New customer referral incentive'-Onsite Parking'-21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, IT Support Technician, 2nd Line Support Engineer, Service Desk Technician, Technical Support, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.
Job Vacancy
Product Manager
This is an exciting role working on improving government digital services. As a Product Manager at Companies House you will be responsible for creating, supporting and continuously improving our products and services. You will coordinate multi-disciplinary teams in the delivery of software and services, respond to changes in design and be able to deliver under pressure to short timescales. Working closely with Service Managers and Delivery Managers, you will seek out opportunities to optimise delivery, while ensuring quality standards are attained and maintained. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Job description Companies House incorporates, maintains and dissolves limited companies, and makes that information available to the public. This is an exciting opportunity in the Digital Services Directorate, helping to design and deliver quality digital solutions for the millions of users of our services. You will have the opportunity to be at the forefront of digital transformation in Government and help shape our services to meet the ever-changing demands of the UK's business landscape. The Product team plays a key role in the design, delivery and management of these services. Product Managers work with colleagues across the organisation to define, own and solve problems for users of our services. Product Managers work in an open, iterative and collaborative way in a multidisciplinary team, and need to communicate effectively and collaborate closely with designers, researchers, analysts, developers and architects, not to mention stakeholders and colleagues across Companies House. Candidates will be effective communicators with knowledge and application of product management techniques. They understand user centred design practices and know how to embed them into an agile workflow to deliver timely findings. Responsibilities: Define and own the vision and scope for products, engaging teams and stakeholders in the development of that vision over time. Champion your users, reviewing research, feedback, data and insights to inform continuous improvement and decide on the priorities for user research and business analysis. Work across the organisation to engage stakeholders throughout the journey through visible progress and transparent decision making. Lead the definition, priority and refinement of stories in the backlog to ensure they are of sufficient quality for research, design and development Work within a multidisciplinary team Person specification We are looking for the following experience, which will be assessed at sift and at interview. Please refer to the bold bullet points in the experience section when writing your personal statement. Experience - please refer to top 4 bold bullet points in personal statement Candidates have experience of product management and product ownership in a complex and fast-paced environment. User focus: identify who is the user and what are their needs based on evidence. The ability to engage teams and stakeholders to develop a vision. Problem ownership: understanding and identifying problems, analysing and helping to define the appropriate solution. Agile working: understand agile methodology and how to apply the agile mindset to deliver in a flexible, iterative and value-focused way. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Communicating and Influencing Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Understanding of phases of a digital service and it's lifecycle Benefits We offer an excellent benefits package that includes: a generous 30 days annual leave plus 8 bank holidays and 1 privilege day enrolment into the with a contribution rate of averaging 28% a range of recognition schemes including instant awards to thank and recognise each other's efforts and contributions strong ethos of equality, diversity and inclusion great work life balance with flexible and mobile working available for many roles a pro-active approach to employee wellbeing that allows our employees to flourish and be their best at work and has enabled us to become an platinum accredited employer online financial support and advice seasonal flu jabs generous maternity, paternity, adoption and shared parental leave allowances a focus on career development and progression a number of inclusive network groups to support our colleagues and a great sports and social society cycle to work scheme staff discount scheme holiday play scheme for children 3 days paid volunteering leave Next Steps Click 'Apply Now' to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it's like to work in Companies House. If you have any questions about the role or process, please reach out to . This role closes on 2 December 2024.
Job Vacancy
Senior Technical Architect
A fantastic opportunity has arisen to join the Companies House architecture team as a Senior Technical Architect , an important role in a small, high performing team within an organisation that truly values its staff. The team is responsible for developing technical architectures that deliver business objectives, while supporting and encouraging one another to create the most effective designs with a focus on delivering value. Team working is highly valued along with a willingness to challenge established thinking and ways of working. This is an opportunity to advance your knowledge and technical understanding in a high-profile role which has an impact across the organisation, developing systems that are used nationally and at high volume. We're currently fulfilling around 14 million search requests per day with users including the general public, businesses, the police and other government organisations. In this role you will work with the wider Digital and Technology Directorate, working closely with business stakeholders and other technical architects to develop technical designs that address business priorities and guide the development teams in creating robust, secure solutions. This is an opportunity to work with the latest cloud technologies, develop microservice architectures and shape the technical direction of the organisation. You will have excellent technical skills, a background in software engineering, and a willingness to pick up architectural design skills. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Job description We're looking for a Senior Technical Architect whose responsibilities will include: Assisting lead technical architects with technical guidance and architectural designs to help shape the future digital services at Companies House. Helping establish and maintain architectural principles, strategy, governance and technical direction for Companies House services. Working closely with the architecture team to ensure designs are consistent and fit for purpose. Working closely with development teams, ensuring their output adheres to the architectural designs. This is an exciting opportunity in digital services, designing and delivering quality services to our users. By helping us to shape our services, you'll have the opportunity to be at the forefront of digital transformation in government. Person specification We are looking for someone to be part of our team in a time of great change and to play an integral part in shaping the architecture and design of future digital services that are used worldwide, help tackle economic crime at a national level and provide confidence to the UK economy. We want someone keen to improve their skills using new and exciting technologies and develop their career working on diverse projects with a focus on continuous improvement, while being part of a supportive high-profile team. We are seeking a talented individual who not only excels in architectural design but also possesses exceptional communication skills to effectively engage with colleagues and stakeholders across the business. Experience We are looking for the following experience, which will be assessed at sift and at interview. Please refer to the bullet points in bold below when writing your personal statement. Proven experience working with scalable, distributed services within a production environment. Technical leadership experience. Experience of building microservice architecture patterns. Experience of public cloud service offerings, especially IaaS / PaaS. Demonstrate experience of translating user requirements to solution designs. Demonstrate ability to think strategically whilst having a strong focus on technologies and operational service delivery. Technical experience We are looking for the following technical experience, which will be assessed at sift and at interview. Please refer to the bullet points in bold below when writing your personal statement. Our current technology stack primarily comprises: node.js, Java/Spring, Kafka and MongoDB running in AWS and some exposure to these technologies would be beneficial. Proven commercial experience of a selection of the following technologies/skills: Microservices Architectures API Development Cloud Computing Platforms Distributed Event Streaming NoSQL Databases Relational Databases Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Seeing the Big Picture Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: Microservice architectures Benefits We offer an excellent benefits package that includes: a generous 30 days annual leave plus 8 bank holidays and 1 privilege day enrolment into the with a contribution rate of averaging 28% a range of recognition schemes including instant awards to thank and recognise each other's efforts and contributions strong ethos of equality, diversity and inclusion great work life balance with flexible and mobile working available for many roles a pro-active approach to employee wellbeing that allows our employees to flourish and be their best at work and has enabled us to become an platinum accredited employer online financial support and advice seasonal flu jabs generous maternity, paternity, adoption and shared parental leave allowances a focus on career development and progression a number of inclusive network groups to support our colleagues and a great sports and social society cycle to work scheme staff discount scheme holiday play scheme for children 3 days paid volunteering leave Next Steps Click 'Apply Now' to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it's like to work in Companies House. If you have any questions about the role or process, please reach out to . This role closes on 1 December 2024.
Job Vacancy
Help Desk Operator
Help Desk Operator Position Description We are seeking a proactive and adaptable Help Desk Operator to join our busy team responsible for the UK facilities operations, focusing on the administration of the card access system and helpdesk support functions. This role involves supporting the team's Computer-Aided Facilities Management (CAFM) systems, managing facilities queries, and ensuring the efficient operation of all facility services. CGI has been recognized in the Sunday Times Best Places to Work List 2024 and named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching), which makes you a partner, not just an employee. We are committed to fostering an inclusive environment and building a diverse community of tech talent. We encourage everyone to pursue a career in our sector, including those from the Armed Forces, and we are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. When you join us, you'll be part of a friendly, open community of experts. We will provide you with the training and support needed to take your career to new heights. Due to the secure nature of the project - All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level . This position is Hybrid. You can work from our Bridgend or Reading office location and required to be on site 3 days a week. Your future duties and responsibilities • Provide comprehensive support within the facilities helpdesk, addressing queries, logging tickets, and ensuring timely resolution. • Administer the card access system, handling requests and managing permissions in compliance with security protocols. • Collaborate with the team to maintain and update CAFM systems, assisting with data input, reporting, and other system requirements. • Support general facilities operations, including coordinating site services and troubleshooting issues as needed. • Ensure that customer inquiries and service requests are addressed with a high degree of customer focus. • Assist the Switchboard supervisor in managing team resources to guarantee full mailbox coverage, including timely responses and follow-ups. • Actively contribute to team initiatives aimed at enhancing service quality and operational efficiency. • Collaborate with other operators to ensure service level agreements (SLAs) are met and proactively address any potential gaps in service. • Report health and safety issues to your line manager. • Provide comprehensive support within the facilities helpdesk, addressing queries, logging tickets, and ensuring timely resolution. • Administer the card access system, handling requests and managing permissions in compliance with security protocols. • Collaborate with the team to maintain and update CAFM systems, assisting with data input, reporting, and other system requirements. • Support general facilities operations, including coordinating site services and troubleshooting issues as needed. • Ensure that customer inquiries and service requests are addressed with a high degree of customer focus. • Assist the Switchboard supervisor in managing team resources to guarantee full mailbox coverage, including timely responses and follow-ups. • Actively contribute to team initiatives aimed at enhancing service quality and operational efficiency. • Collaborate with other operators to ensure service level agreements (SLAs) are met and proactively address any potential gaps in service. • Report health and safety issues to your line manager. Required qualifications to be successful in this role • Previous helpdesk experience. • Good Excel skills. • Experience of working in environments involving high levels of customer care. • Adaptable and keen to learn new skills. • Strong verbal and written communication skills, with a customer-focused approach. • Ability to assess issues quickly and provide effective solutions. Desirable Skills: • Experience in telecommunications environment. • Experience in service delivery environment. • Experience in a similar role. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Vacancy
Site Support Officer
Site Support Officer Position Description Be part of something interesting and rewarding and join us as a Site Support Officer at our Bridgend office. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner not just an employee. This role will see you take responsibility for Front of House Services and Security of our Bridgend office. You must hold a current SIA licence and already hold, or be prepared to undergo, National Security Vetting (NSV) enhanced Security Check (SC) level. This role involves shift rotation of 4 days on and and 4 days off, as s part of a team to fulfil 24/7 security office requirements. Your future duties and responsibilities Your remit will include a wide variety of tasks and duties around the office estate. You will be required to carry out patrols of the building, sign in all visitors, escort contractors around to ensure the buildings are always secure. Part of the position will also involve taking receipt of deliveries, alerting the recipient of their mail, ordering stationery and raising any maintenance issues with the relevant teams. Due to the nature of the work, we require a willingness to operate at unsociable times due to occasional requirements to extend building opening hours. Required qualifications to be successful in this role You must be experienced in working on Commercial premises and have knowledge of the relevant H&S working practices and hold a current SIA licence. This is a client facing role and you must be a presentable individual with good IT and communication skills. There will be plenty of opportunity for you to upskill and develop your career within the wider facilities team and we'll support you all the way. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Vacancy
Site Support Officer
Site Support Officer Position Description Be part of something interesting and rewarding and join us as a Site Support Officer at our Bridgend office. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner not just an employee. This role will see you take responsibility for Front of House Services and Security of our Bridgend Office. You must hold a current SIA licence and already hold, or be prepared to undergo, National Security Vetting (NSV) enhanced Security Check (SC) level. This role involves shift rotation of 4 days on and 4 days off, as s part of a team to fulfil 24/7 security office requirements. Your future duties and responsibilities Your remit will include a wide variety of tasks and duties around the office estate. You will be required to carry out patrols of the building, sign in all visitors, escort contractors around to ensure the buildings are always secure. Part of the position will also involve taking receipt of deliveries, alerting the recipient of their mail, ordering stationery and raising any maintenance issues with the relevant teams. Due to the nature of the work, we require a willingness to operate at unsociable times due to occasional requirements to extend building opening hours. Required qualifications to be successful in this role You must be experienced in working on Commercial premises and have knowledge of the relevant H&S working practices and hold a current SIA licence. This is a client facing role and you must be a presentable individual with good IT and communication skills. There will be plenty of opportunity for you to upskill and develop your career within the wider facilities team and we'll support you all the way. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Vacancy
Senior Project Engineer
Join Our Engineering Projects Team as a Senior Project Engineer in Cardiff and Lead the Way to Success! Our client, a well-established Global Engineering Company based in Cardiff, is currently seeking an experienced and motivated Senior Project Engineer to join their team. If you have excellent communication skills and a proven track record of working on multidisciplinary end-to-end engineering projects, then this could be the perfect opportunity for you to excel and take your career to the next level. Key Responsibilities of Senior Project Engineer: The role of Senior Project Engineer with our Engineering Client's firm is an exciting opportunity to demonstrate your expertise and apply your skills to a range of projects. As a project engineer, your responsibilities will include but are not limited to: Collaborating with cross-functional teams to ensure the successful delivery of projects. Developing detailed designs according to specifications provided by clients and ensuring that all work meets quality standards. Managing budgets and resources effectively to ensure timely delivery of projects within budget. Providing leadership and guidance to other team members to ensure successful project delivery. Qualifications & Skills Required for Senior Project Engineer Role: To qualify for consideration as a potential candidate for this position, we require applicants who meet the following criteria: Mechanical / Electrical / Civil Engineering Degree - The successful applicant must possess one or more degrees within mechanical/electrical/civil engineering fields from reputable institutions and have relevant experience in the field. Experience Working On Multidisciplinary End-To-End Projects - We seek candidates who can demonstrate previous success in managing complex interdisciplinary assignments from start to finish, delivering results on time and within budget. Salary Package and Benefits for Senior Project Engineer Role: Our client offers a competitive salary package ranging between £60k - 65k dependent upon qualifications/experience, along with other additional benefits, including hybrid working options available which offer flexibility during these times. In addition, you will have the opportunity to work on a range of exciting projects that will challenge and develop your skills and expertise. If you think that you have what it takes to lead the way in project engineering and drive success in a fast-paced, dynamic environment, then we encourage you to apply today. Our client is looking for someone with exceptional leadership qualities and real-world implementation capabilities who can manage multiple tasks simultaneously while holding true expertise across various disciplines such as civil, mechanical, and electrical engineering. So, don't hesitate any further! Apply today and take the first step towards a rewarding and fulfilling career. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom| Partnership Number | OC387148 England and Wales
Job Vacancy
Lead Project Engineer
Experienced Lead Project Engineer - Design to Commissioning Our client, a leading Engineering firm in Cardiff, is seeking an experienced and dynamic Lead Project Engineer with a passion for delivering quality end-to-end projects within the Electrical Mechanical Civil Projects sector. This permanent position offers exciting opportunities for those ready to take their career to the next level and maintain hands-on involvement throughout every step of the project. As a successful candidate, you will be responsible for managing a team of project engineers while working closely with clients from design through commissioning of various engineering projects. You should have experience coordinating complex multi-disciplinary teams and possess excellent communication skills that enable effective engagement with internal and external stakeholders at all levels. In addition, you will be responsible for ensuring that all projects are completed on time, within budget, and to the required quality standards. Key Responsibilities of Lead Project Engineer: Manage multiple high-value electrical mechanical civil infrastructure projects, ensuring that all projects are delivered on time, within budget, and to the required quality standards. Monitor progress against schedules and proactively identify and manage risks to ensure timely completion of work. Coordinate procurement activities on behalf of the company, ensuring that all procurement activities are carried out in accordance with company policies and procedures. Maintain positive relationships between our team members as well as vendors/partners involved in each project, ensuring effective collaboration and communication at all times. Qualifications & Skills Required for for Lead Project Engineer Role: Education/Experience: To be considered for this role, you must have a bachelor's degree or higher qualification related to Engineering Degree (or equivalent industry experience) and previous experience as a Project Engineer, leading & managing other proejct engineers. including ay include both technical/engineering roles coupled up management/supervision positions held previously. Technical Competencies/Skills Required for Lead Project Engineer Role: Proven track record successfully managing large scale multidisciplinary engineering schemes including detailed designs stages -design assurance stage gate process. Strong commercial acumen capable executing appropriate strategies/making decisions around budgets/projects costs Excellent written/oral communications/presentation abilities demonstrated history collaborating effectively across departments /external partners/stakeholders In addition to the above, the ideal candidate should be highly motivated, self-driven, and able to work under pressure. You should have excellent problem-solving skills and the ability to think strategically. You should also be able to work effectively in a team environment and have a passion for delivering high-quality work. For the successful Lead Project Engineer, a salary up to £70k + Hybrid Working + Benefits package is on offer. If you feel ready to take your career forward into seniority whilst maintaining hands-on involvement throughout every step then please apply now! Join our team and become part of a company that is committed to delivering quality projects that exceed our clients' expectations. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom| Partnership Number | OC387148 England and Wales
Freelance job
Electrical Project Manager
Site based Electrical Project Manager Wanted in Cardiff! Experienced electrical project manager with mechanical knowledge wanted for a leading renewable energy company based in Cardiff. As the successful candidate, you will manage live working environments and M&E retrofit projects while contributing to decarbonisation efforts. Qualifications & Skills: 1. Relevant Degree or Equivalent Experience 2. Proven Track Record Managing Live Working Environments 3. Technical Knowledge (Mechanical and Electrical-related systems used across various structures/ sites, Renewable Energy sector such as LED lighting, Solar PV, heat pumps, fume cupboards installations. 4. Project Management Abilities 5. Site management / Asbestos / First Aid experience required Responsibilities: Coordinating all aspects of assigned projects from start-up through close-out phases. Managing site safety procedures during construction activities ensuring compliance with relevant regulations standards adhered onsite such CDM/DSEAR/MHSW Regs. Maintaining communication flow between key stakeholders throughout each phase until final completion. If you are interested in being considered for the role please submit your CV. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Job Vacancy
IT Manager
Job Title: IT Manager Location: Bridgend, South Wales Salary: £35,000 - £40,000 Per Annum Job Type: Full time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours between 8am - 6pm Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic cloud focussed specialist with a passion for customer service with previous experience of working within the ICT sector, preferably in an IT Delivery or IT Manager role. You will be responsible for Leading a team of IT delivery engineers. Job Responsibilities: '-Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount.'-Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles.'-Champion a customer-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations.'-Collaborate closely with clients to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives.'-Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our clients and our team.'-Work closely with our IT Project managers to ensure projects are delivered on time and on budget.'-Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation),'-Create documentation and knowledge base articles to assist users in resolving common issue.'-Provide excellent customer service by communicating effectively and professionally with end-users.'-Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Job Experience Required: '-Have an ICT background within an MSP with experience of leading a team.'-Solid experience in customer service (excellent verbal and written communication skills required).'-Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies'-Essential experience with Microsoft 365, SharePoint, Azure, and Veeam'-Loves working as part of a team.'-Comfortable with using CRM's and documentation solutions'-Holds a Full UK valid driving license Renumeration and Benefits: '-Staff Share Equity Scheme'-Onsite Parking'-21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, ICT Manager, Information Technology Manager, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
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