Find your next tech and IT Job or contract in Wales

Service Desk Technical Analyst Position Description Be part of something exciting! CGI drives the most ambitious IT careers. We are an established and growing company that can offer you the opportunity to work on projects in a supportive and collaborative environment, that will impact the world. Our Service Desk Technical Analyst support a wide range of organisations such Council Workers supporting major cities, Government agencies and large UK commercial businesses. What you'll be doing day-to-day: You will provide technical support for incoming queries related to system, software, hardware and networks. You will be problem solving for our clients over the phone, which involves quite a bit of talking and then following up with them to make sure an issue has been resolved properly and in good time. You must have good written communication skills as you will need to log calls accurately via bespoke applications. To be successful within this role you will be able to think beyond just problem resolution, by Be part of something exciting! CGI drives the most ambitious IT careers. We are an established and growing company that can offer you the opportunity to work on projects in a supportive and collaborative environment, that will impact the world. Our Service Desk Technical Analyst support a wide range of organisation's such Council Workers supporting major cities, Government agencies and large UK commercial businesses. You will have the ability to problem solve and trouble shoot within a busy environment. You must have sound written and spoken communication skills and be able to work under your own initiative as well as part of a team. You will have excellent knowledge of Microsoft Operating Systems and Applications. Your future duties and responsibilities ou will provide technical support for incoming queries related to system, software, hardware and networks. You will be problem solving for our clients over the phone, which involves quite a bit of talking and then following up with them to make sure an issue has been resolved properly and in good time. You must have good written communication skills as you will need to log calls accurately via bespoke applications. To be successful within this role you will be able to think beyond just problem resolution, by actively identifying opportunities for improvement. You will be able to take control and understand your own goals in order to perform to the highest standard for your clients. Required qualifications to be successful in this role Previous experience working on a Service Desk or a similar environment working to SLA's is advantageous but not essential. Starting Salary/Benefits • £24,700 starting salary rising to £26,000 per annum, including 25 days' annual leave plus Bank Holidays • Generous share scheme (3.5% + 3.5% matching), flexible retirement plan, private health and dental insurance, cycle to work scheme, buy and sell holidays, plus many more. #LI-UKA Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Are you looking to play a pivotal role in delivering exceptional infrastructure to support Companies House services? Come and join our Product Management team! Companies House Product Managers are passionate about digital innovation and meeting user needs, and we're seeking someone who shares these values to join our team and enhance our digital services. We're looking for a Senior Technical Product Manager to lead a team of Technical Product Managers. We are looking for someone with strong leadership, communication, organisational skills, and with a technical background in engineering or computer science or equivalent experience working in software development, engineering, testing or another technical field. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Job description Key deliverables of the Senior Technical Product Manager role: You'll be accountable for the strategic product vision, scope, and roadmap for our infrastructure and common components services, focusing on engineering, technical requirements, and design elements across multiple teams. You will promote the need for technical service maintenance and infrastructure upgrades, ensuring senior stakeholders understand and support the prioritisation of these activities. You'll support key senior stakeholders in strategically planning and developing our infrastructure and common components services. You'll also work closely with our existing Senior Product Managers and Head of Profession to achieve team delivery goals. You'll collaborate with Senior Delivery Managers to ensure our strategic delivery plan is clearly understood and plans align with expectations. You'll be ahead of technical trends in the industry, proactively identifying opportunities and leading senior stakeholders on potential future technologies and serve as a bridge between engineering and non-technical stakeholders in an agile environment. You'll identify, evaluate, and report technical risks and dependencies to portfolio level delivery, and work with Lead and Senior developers, testers, engineers, architects, quality assurance, release, support, and operations teams to design products efficiently and effectively. Additionally, you will collaborate with other departments to ensure alignment and integration of our digital services across the organisation. This teamwork is crucial for delivering solutions that meet user and business needs. You'll be managing, coaching, developing, supporting and growing a team of technical product managers and identifying training needs and opportunities to upskill the wider product management team About the team The Product Management team is part of the Product Design team and sits within the Digital and Technology Directorate. The Directorate has over 200 internal staff who are supplemented by external contractors and third-party resources as necessary. We have an exciting portfolio of services that have internal and external users and there are further services in our pipeline for future development. We are looking for an experienced Senior Technical Product Manager to help us effectively manage and implement our growing portfolio of work, through collaboration in agile service teams working on user centred designs. Person specification We are looking for the following experience and skills which will be assessed at sift and interview. Experience We are looking for applicants who have: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field Experience of working in software development, engineering, testing or another technical field Experienced product manager or senior product manager, experienced in delivering and maintaining technically complex products or services Experienced in leading, mentoring and supporting product managers or other team members Strong experience communicating complex technical concepts to senior stakeholders to secure buy-in Experienced in technical thought leadership, securing senior buy-in and proposing and implementing new technologies from inception to delivery Experienced in different development practices and experienced in discussing and recommending options Experienced in prioritisation, scope management and stakeholder management Successfully delivered digital services to users and experience of fast-paced, complex, technical deliveries Delivering products or services using agile methodologies and in coaching others in these practices Benefits Alongside your salary of £51,854, Companies House contributes £15,022 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to to find out more about the fantastic benefits package we have at Companies House. In your application form we'd like you to: Tell us about your employment history, including any key responsibilities and achievements. Write a personal statement of 1000 words where you demonstrate how you meet the skills required for this role, providing examples to evidence your level of skill. In your personal statement we are looking for evidence of: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field Experience of working in software development, engineering, testing or another technical field Experienced product manager or senior product manager, experienced in delivering and maintaining technically complex products or services Experienced in leading, mentoring and supporting product managers or other team members What will the process look like? Sift Once the advert has closed we will sift applications - this involves reading through them all, please bear with us as this can take some time. We may raise the score required if we receive a high number of applications. At sift candidates will be assessed against experience listed in the advert and alongside your work history the panel will score your personal statement against the following criteria: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field Experience of working in software development, engineering, testing or another technical field Experienced product manager or senior product manager, experienced in delivering and maintaining technically complex products or services Experienced in leading, mentoring and supporting product managers or other team members Interview Successful candidates from the sift stage will be invited to attend a virtual interview, which will conducted using Microsoft Teams. We use a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours, Technical Skills and Experience listed in the advert, and Strengths. There will be a discussion topic as part of the interview process. This will assessing Technical Skills: Technical product management - managing and leading a product through project lifecycles & Planning - maintaining delivery momentum. Details of this will be sent in your interview confirmation email. A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. Key dates (dates are indicative only and could be subject to change) Closing date - 20 April 2025 (at 23:55) Sifting - w/c 21 April and w/c 28 April 2025 Interviews - w/c 5 May 2025 onwards Sponsorship Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.

Are you looking to play a pivotal role in delivering exceptional infrastructure to support Companies House services? Come and join our Product Management team! Companies House Product Managers are passionate about digital innovation and meeting user needs, and we're seeking someone who shares these values to join our team and enhance our digital services. We're looking for Technical Product Managers who have experience in agile product delivery, leadership, communication, organisational skills, and with a technical background in engineering or computer science or equivalent experience working in software development, engineering, testing or another technical field. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Job description Key deliverables of the Technical Product Manager role: You'll be responsible for delivering the product vision, scope and roadmap for our infrastructure and common components services, focusing on engineering, technical requirements, and design elements You will lead on the need for technical service maintenance and infrastructure upgrades, ensuring stakeholders understand and support the prioritisation of these activities You'll support key stakeholders in planning and developing our infrastructure and common components services keeping them informed throughout delivery Your focus will be on meeting user and business needs, working with the Senior Technical Product Manager to achieve team delivery goals You'll work with Delivery Managers to ensure requirements are clearly understood and release plans align with expectations You'll also collaborate across the Product Management team to achieve our delivery and service goals that enable our users to meet their outcomes You'll research and follow technical trends in the industry, advising on potential future technologies, and serve as a bridge between engineering and non-technical stakeholders in an agile environment You'll identify, evaluate, and report technical risks and dependencies during delivery, and work with developers, testers, engineers, architects, quality assurance, release, support, and operations teams to design products efficiently and effectively. Additionally, you will collaborate with other departments to ensure alignment and integration of our digital services across the organisation. This teamwork is crucial for delivering solutions that meet user and business needs About the team The Product Management team is part of the Product Design team and sits within the Digital and Technology Directorate. The Directorate has over 200 internal staff who are supplemented by external contractors and third-party resources as necessary. We have an exciting portfolio of services that have internal and external users and there are further services in our pipeline for future development. We are looking for an experienced Technical Product Manager to help us effectively manage and implement our growing portfolio of work, through collaboration in agile service teams working on user centred designs. Person specification We are looking for the following experience and skills which will be assessed at sift and interview. Experience We are looking for applicants who have: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field Experience of working in software development, engineering, testing or another technical field Experienced in delivering and maintaining technically complex products or services Strong experience communicating complex technical concepts to stakeholders to secure buy-in Familiar with different development practices and experienced in discussing and recommending options Experienced in prioritisation, scope management and stakeholder management Successfully delivered digital services to users and experience of fast-paced, complex, technical deliveries Delivering products or services using agile methodologies Benefits Alongside your salary of £41,571, Companies House contributes £12,043 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to to find out more about the fantastic benefits package we have at Companies House. In your application form we'd like you to: Tell us about your employment history, including any key responsibilities and achievements. Write a personal statement of 1000 words where you demonstrate how you meet the skills required for this role, providing examples to evidence your level of skill. In your personal statement we are looking for evidence of: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field Experience of working in software development, engineering, testing or another technical field Experienced in delivering and maintaining technically complex products or services Strong experience communicating complex technical concepts to stakeholders to secure buy-in What will the process look like? Sift Once the advert has closed we will sift applications - this involves reading through them all, please bear with us as this can take some time. We may raise the score required if we receive a high number of applications. At sift candidates will be assessed against experience listed in the advert and alongside your work history the panel will score your personal statement against the following criteria: Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field Experience of working in software development, engineering, testing or another technical field Experienced in delivering and maintaining technically complex products or services Strong experience communicating complex technical concepts to stakeholders to secure buy-in Interview Successful candidates from the sift stage will be invited to attend a virtual interview, which will conducted using Microsoft Teams. We use a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours, Technical Skills and Experience listed in the advert, and Strengths. There will be a discussion topic as part of the interview process. This will assessing Technical Skills: Technical product management - managing and leading a product through project lifecycles & Planning - maintaining delivery momentum. Details of this will be sent in your interview confirmation email. A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. Key dates (dates are indicative only and could be subject to change) Closing date - 20 April 2025 (at 23:55) Sifting - w/c 21 April and w/c 28 April 2025 Interviews - w/c 5 May 2025 Sponsorship Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.

ROLE : Photocopier Engineer - South Wales We have an incredible opportunity for a talented Photocopier Engineer to join a thriving and rapidly growing MPS dealership. This role offers the chance to work with a multi-vendor environment, providing excellent career prospects. Key Responsibilities: Respond to service calls as directed by dispatch. Visit client sites to perform service and repairs on a variety of MFDs. Cover areas within the South Wales Requirements: To be considered for this role, you must have substantial experience in the office equipment industry as a photocopier engineer, with a background in servicing, repairing, and maintaining MFD equipment. Key attributes include: Self-motivation and a flexible approach. Excellent customer service skills. Ideally, up-to-date manufacturer training Networking capabilities. What We Offer: Basic of up to £33,000. Company car. Pension scheme. Mobile phone and laptop. 25 days holiday plus your birthday and bank holidays. If you're interested in applying, please email your resume or call Nikki on [Telephone number removed] .

ROLE : Photocopier Engineer - South Wales We have an incredible opportunity for a talented Photocopier Engineer to join a thriving and rapidly growing MPS dealership. This role offers the chance to work with a multi-vendor environment, providing excellent career prospects. Key Responsibilities: Respond to service calls as directed by dispatch. Visit client sites to perform service and repairs on a variety of MFDs. Cover areas within the South West Requirements: To be considered for this role, you must have substantial experience in the office equipment industry as a photocopier engineer, with a background in servicing, repairing, and maintaining MFD equipment. Key attributes include: Self-motivation and a flexible approach. Excellent customer service skills. Ideally, up-to-date manufacturer training Networking capabilities. What We Offer: Basic of up to £35,000. Company car. Pension scheme. Mobile phone and laptop. 25 days holiday plus your birthday and bank holidays. If you're interested in applying, please email your resume or call Nikki on [Telephone number removed] .

As a Server Engineer, you will be responsible for maintaining a secure, efficient, and high-performing compute environment. From proactive monitoring and issue resolution to managing the full lifecycle of compute resource and software, you'll ensure our systems operate seamlessly. Working closely with the Server Team Leader and DDaT colleagues, you'll contribute to infrastructure improvements, support key DDaT projects, and help drive innovation across the organisation. Beyond day-to-day operations, you'll play a key role in service governance, performance monitoring, and incident management, ensuring DDaT services meet agreed standards. You'll also have the opportunity to work on specialist projects, including server migrations, upgrades, and the implementation of new technologies, keeping NRW's infrastructure resilient and future-ready. If you're passionate about optimising technology solutions, staying ahead of industry trends, and making a real impact, we'd love to hear from you. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Ian Johns at Interviews will be conducted via Microsoft Teams . Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.

Closing Date: 13/04/2025 | Salary: Grade 5 £36,246 - £39,942 per annum | Location: Bangor / Cardiff Team / Directorate: Server and Storage / Finance & Corporate Services Starting salary: £36,246 rising to 39,942 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Post numbers: 201833, 203755 As a Server Engineer, you will be responsible for maintaining a secure, efficient, and high-performing compute environment. From proactive monitoring and issue resolution to managing the full lifecycle of compute resource and software, you'll ensure our systems operate seamlessly. Working closely with the Server Team Leader and DDaT colleagues, you'll contribute to infrastructure improvements, support key DDaT projects, and help drive innovation across the organisation. Beyond day-to-day operations, you'll play a key role in service governance, performance monitoring, and incident management, ensuring DDaT services meet agreed standards. You'll also have the opportunity to work on specialist projects, including server migrations, upgrades, and the implementation of new technologies, keeping NRW's infrastructure resilient and future-ready. If you're passionate about optimising technology solutions, staying ahead of industry trends, and making a real impact, we'd love to hear from you. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Ian Johns at Interviews will be conducted via Microsoft Teams . Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.

As an Air Quality Monitoring Specialist, you will play a pivotal role in shaping Natural Resources Wales' (NRW) approach to air quality monitoring. You will be instrumental in developing innovative guidance and tools to support this critical area, ensuring our staff benefit from your technical expertise and knowledge of legislative frameworks. Your work will contribute directly to safeguarding and improving the environment for future generations. In this role, you will maintain a strategic overview of the air quality monitoring sector, staying ahead of emerging trends and identifying their potential implications for NRW. This is an opportunity to make a tangible impact on environmental policy and practice, working with a dynamic team committed to driving sustainable outcomes. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Ji Ping Shi at Interviews will be conducted via Microsoft Teams . Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.

As a Nuclear Project Manager, you will play a pivotal role in supporting Senior Advisors to coordinate and manage our involvement in the Generic Design Assessment (GDA) process. This is the key process used by UK nuclear regulators, including the Office for Nuclear Regulation (ONR) and the Environment Agency (EA), to evaluate new nuclear power station designs. You will work closely with a wide range of stakeholders, including UK regulators, government departments, and applicants. Your responsibilities will include sharing vital information, maintaining accurate and comprehensive records, and representing NRW in meetings where appropriate, ensuring the smooth flow of communication and collaboration across multiple channels. In addition, you will provide strategic advice to Governance and Sub-groups, contributing to informed decision-making at all levels. Your expertise will be integral to the Radioactivity and Industry Team, where you will undertake diverse and impactful work across the nuclear sector. You will work with colleagues to champion the sustainable management of natural resources, ensuring the long-term viability of the industry and its alignment with best practices. This is a dynamic and influential role that offers the opportunity to make a lasting impact on the future of nuclear power in the UK while collaborating with leading experts in the field. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance To make an informal enquiry about this role, please contact Paul Gibson. Interviews will be conducted via Microsoft Teams . Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.

We're looking looking for a new ICT Coordinator to join an ambitious, dynamic and purpose-driven organisation. You will be joining us at a really exciting time as we look to deepen our work in Wales and expand to new areas across England, all while keeping our core purpose and values at the heart of decision making and strategy. This is a crucial role within our IT and Compliance team, and as such, you will be expected to take a whole organisation view, working closely with colleagues across all areas of the business and strategy, taking a collaborative and collegiate approach to your work. The role will be responsible for ensuring our internal and external customers receive an efficient and high-quality ICT service. You will bring high levels of experience in managing IT systems, providing technical support, and ensuring the security and efficiency of our technology infrastructure to help Platfform deliver on its purpose. Please see the attached Job Description and Recruitment Pack at the bottom of this page. We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year. We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people's strengths and focussing on healing. We know we can't ‘fix' people, but we can walk alongside people and help where we can on their journey. We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.

Job Title: Mobile Tail Lift Engineer Salary: £29,000 - £35,000 per annum Location: Wales - Cardiff, Newport, Swansea Reporting to: General Manager Job Overview: We are seeking a highly motivated and skilled Mobile Tail Lift Engineer to join our clients dynamic team. The successful candidate will be responsible for the service, repair, and refurbishment of commercial vehicle bodies, tail lifts, crash cushions, and other lifting equipment. This role involves travelling to various locations, interacting with customers, and ensuring the highest standard of service delivery. Key Responsibilities: Report directly to the General Manager, Carry out service, repair, maintenance, and refurbishment work on commercial vehicle bodies, tail lifts, crash cushions, and other lifting equipment. Respond to breakdowns and perform scheduled maintenance tasks as required. Maintain the company van in a clean and organised condition, conducting and documenting daily, weekly, and monthly checks. Provide timely feedback on potential vehicle and equipment issues to the Operations Manager. Accurately record work undertaken using a PDA or company device, including clocking on/off sites, travel time, and task completion. Photograph jobs and provide detailed reports for estimates or order numbers. Assist in providing accurate quotations for repair work as needed by the line manager or supervisor. Submit weekly timesheets detailing work completed by 10am every Monday. Maintain professional communication with customers and office staff. Offer regular feedback to the Operations Manager on performance and job progress. Adhere to budget guidelines, managing personal and company expenses responsibly. Comply with all company policies, including uniform and PPE requirements. Undertake additional tasks as required by management or the Company's board of directors. Relationships and Roles: Collaborate with company employees to achieve sales strategies and company goals. Promote the sale of parts and services to maximise company profitability. Maintain professional attire and uphold the company image. Build and maintain strong relationships with customers to ensure satisfaction and retention. Behavioural Requirements: Commitment to excellence and high standards. Strong problem-solving skills. Effective communication and time management abilities. Highly motivated with the ability to work independently or as part of a team. Uphold cleanliness and housekeeping standards. Honest, reliable, and determined with a positive attitude. Ability to thrive in a fast-paced, pressurised environment. Willingness to follow instructions and comply with Health and Safety regulations. Benefits: Competitive salary between £29,000 - £35,000 per annum. Company van and necessary tools provided. Opportunities for career development and training. Supportive team environment with strong company values. Previous Tail Lift experience is essential for this role. If you have the skills and experience required and are eager to join a reputable company with growth opportunities, apply now to become part of the team.

Fire & Security Engineer (Security Biased) - £37,726.83 Per Annum + Plenty of Bonuses Location: Wales About Us: Join our client, a dynamic and forward-thinking team dedicated to maintaining the highest standards of safety and security in their stores. They are currently seeking a skilled Fire & Security Engineer to undertake the first call response for Fire, CCTV, EAS, Access Control, PA, and Automatic Pedestrian Gates in designated stores. Job Purpose: As a Fire & Security Engineer, you will play a crucial role in ensuring the operational efficiency of our client's stores by carrying out maintenance, repairs, and preventative measures for various technical systems. Key Duties: Carry out maintenance and repairs in accordance with customer KPIs. Ensure all planned and reactive works are executed as per contractual obligations. Complete PPM (Planned Preventative Maintenance) works within agreed timescales and ensure accurate paperwork is completed. Respond promptly to service call requests during normal hours and on-call. Order parts and ensure prompt fitment. Complete all performance measurement paperwork and actively participate in surveys. Communicate regularly with the Duty Manager during store visits to advise on repair and maintenance issues. Ensure availability and serviceability of tools and equipment. Conduct required Fire PPM visits and ensure fire alarm systems are in compliance with BS 5839. Stay aware of applicable regulations and codes of practice. Notify the helpdesk of task conditions on cessation of works. Conduct surveys and complete reports as required by the supervisor/technical specialist. Knowledge, Skills, and Abilities: Electrical Competency Qualification (NVQ/City & Guilds). Knowledge of CCTV IP/analogue systems. Knowledge of Fire alarm systems. PC literate. Package: £37726.83 Per Annum 33 days holiday Van with Fuel Card Ongoing training and development opportunities On Call 1 in 4 Uniform Smartphone Laptop Benefits include Private Healthcare / Pension / Life Insurance / Death in Service / Discount on retail, holidays, childcare and more! Join Our Team: Become a valued member of our team and contribute to the smooth running of our stores. If you possess the required qualifications and experience, we invite you to submit your application today.

EUC Engineer Position Description If it takes seriously complex IT systems to keep your organisational skills challenged, and you've never encountered a network you didn't want to improve, there's a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving people's lives, you can be sure we'll do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. This role will be based at various sites across North Wales, and you must either hold or be willing to go through NPPV3 clearance. Your future duties and responsibilities In this role, you will travel to different client sites, deploying and maintaining hardware devices such as desktops, laptops, and peripherals. Your primary responsibilities will include providing hardware troubleshooting, setup, and support, ensuring that devices meet company standards and security policies. This field-based position offers variety and the opportunity to work directly with clients, providing tailored hardware solutions and ensuring a smooth end-user experience. If you are a customer-focused engineer with strong technical skills and enjoy working in different environments, this is the perfect opportunity for you. Responsibilities • Travel to client sites to manage the setup, deployment, and maintenance of hardware devices, including desktops, laptops, and other end-user devices. • Provide on-site support for hardware-related incidents, troubleshooting, and resolution at multiple client locations. • Ensure smooth deployment and configuration of hardware in a variety of client environments, ensuring alignment with company standards and security policies. • Collaborate with clients to assess hardware needs, implement upgrades, and provide hands-on support during installations or hardware replacements. • Manage hardware inventory, ensuring devices are properly tracked and maintained across multiple client sites. • Ensure compliance with security protocols and company policies while working on client premises. • Assist clients in addressing hardware lifecycle management, including procurement, warranty claims, and decommissioning. • Perform diagnostic testing and troubleshooting on-site to resolve any hardware-related issues. • Provide exceptional customer service and maintain strong relationships with clients through effective communication and problem-solving. • Generate and maintain detailed reports of on-site work completed, hardware inventory, and client feedback. Required qualifications to be successful in this role Technical Skills • Strong understanding of hardware platforms, including desktops, laptops, and peripherals. • Experience in field-based support and on-site hardware deployment across multiple client sites. • Knowledge of operating systems (Windows, macOS, etc.) and hardware troubleshooting. • Familiarity with hardware deployment and imaging tools (e.g., SCCM, MDT). • Strong experience with hardware lifecycle management, from procurement to decommissioning. • Knowledge of Active Directory and basic networking concepts. • Familiarity with hardware warranty or processes. • Experience with client-facing roles, ensuring high-quality service delivery. General Skills • Strong customer service skills with a focus on client satisfaction. • Excellent communication skills, with the ability to adapt to both technical and non-technical audiences. • High level of organisation and time management skills, managing multiple client sites efficiently. • Ability to work independently and proactively in a field environment with minimal supervision. • Strong troubleshooting skills, with the ability to identify root causes and resolve issues on-site. • Flexibility and adaptability to work in diverse client environments and meet different requirements. • Ability to work under pressure and prioritise tasks effectively. Qualifications/ Experience • Bachelor's degree in a related field or equivalent work experience. • Proven experience in desktop hardware support and maintenance. • Strong knowledge of operating systems, including Windows and macOS. • Familiarity with virtualisation technologies and endpoint security. • Excellent troubleshooting and problem-solving skills. • Exceptional customer service and communication abilities. • Full UK driving licence Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Business Analyst - 6 Month FTC - Up to £53,602 Location: Cardiff (Minimum 2-3 days on-site) Company: VIQU - Partnered with a Public Sector Organisation VIQU is working with a Public Sector client to find an experienced Business Analyst for a 6-month fixed-term contract. The ideal candidate will have hands-on experience working on multiple digital transition projects simultaneously. This role requires someone who is comfortable with taking a full lifecycle approach, from requirements gathering to project implementation, and can communicate technical details to stakeholders. Key Responsibilities : Lead consulting activities related to business analysis Elicit, define, and document end-user requirements Communicate complex technical terms and data to various stakeholders, ensuring understanding Take ownership of business analysis activities and demonstrate autonomy in delivering results Manage multiple tasks simultaneously and define the teams workload effectively Perform logical modelling and plan business analytical activities throughout the programme Advise database designers on data structure and associated components Suggest service improvement alternatives, analyse feasibility, and propose innovative solutions Stay informed of national legislation and policies to guide business and development processes Experience & Skills Required: 3+ years experience Masters degree or equivalent experience in Business Analysis or related field Experience with modelling and analysis tools (e.g., Enterprise Architect) Proficient in business analysis methods and standards such as UML/BPMN Hands-on involvement in project work, both individually and as part of a team Strong negotiation skills with the ability to influence stakeholders Proficient in Microsoft Office (Word, Excel, Project) A BA professional qualification is highly desirable (or working towards) Welsh speaking Level 1 (preferred but not essential) To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Rees by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘ VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Job Title: ICT Database Analyst Location : South Wales Police Headquarters, Bridgend, Wales Salary : £35,526 - £40,893 p/a Job Type: Full time / Contract (2-year Fixed Term Contract) About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: Are you eager to embark on an exciting journey in the world of database administration? We are in search of a dedicated Database Administrator and Support Specialist Engineer to join our dynamic ICT Database team. You'll play a vital role in supporting our database infrastructure, honing your skills, and contributing to the efficiency and integrity of data that keeps South Wales Police and UK policing services running smoothly. The Database Analyst role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: Database Support: Assist in the development and maintenance of the Force's core database infrastructure, ensuring that South Wales Police operates efficiently. Performance Analysis: Collaborate with the team to analyse the performance of our database infrastructure and help fine-tune it for optimal functionality. Database Development: Contribute to the design, development, testing, and deployment of databases, gaining hands-on experience in managing complex data structures. Documentation: Create and maintain essential documentation for database and application processes, promoting transparency and knowledge sharing. Data Integrity and Security: Work diligently to ensure the integrity and security of all databases, assisting in the implementation of best practices and security measures. Technical Support: Provide support and assist in troubleshooting issues related to databases and applications, learning from experienced DBAs along the way. About you: Educational Background: Possess a relevant degree or demonstrate equivalent skills and abilities, as you take your first steps into the world of database administration. Technical Knowledge: Show enthusiasm and a willingness to learn, with an understanding of core database technologies and concepts, including but not limited to: Relational Database Management Systems (RDBMS), with an emphasis on Microsoft SQL Server. Basics of database backup, recovery, security, performance tuning, and client software configuration. Capacity planning for database scaling. SQL Enthusiast: Display an interest in SQL databases, eager to develop your proficiency in crafting and managing queries. Database Administration: Although you're at the start of your journey, prior experience in database administration is a plus. Operational Awareness: Begin to grasp the strategic implications of effective database technologies within the organisation. As a Database Administrator and Support Specialist Engineer, you'll be mentored by experienced professionals, gaining hands-on experience in the exciting field of database administration. Your contributions will be instrumental in maintaining the efficiency and integrity of our database infrastructure, and you'll have the opportunity to learn and grow within a supportive team environment. Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment. Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme. Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of Database Analyst, Data Analysis Specialist, SQL Database Analyst, Data Quality Analyst, and Database Reporting Analyst may also be considered.

Job Title: ICT Senior Technical Engineer Location : South Wales Police Headquarters, Bridgend, Wales Salary: £35,526 - £40,893 p/a Job Type: Full time / Permanent About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking an experienced Technical Systems Engineer to join our busy ICT Department at South Wales Police! The successful candidate will report to an Enterprise Specialist and is responsible for providing 2nd line problem resolution for a range of technical functions. Your technical skills and experience will be used in support of the vital technology that helps keep South Wales safe. The ICT Senior Technical Engineer sits within the Technical Delivery section of the department and will report directly to an Enterprise Specialist. Duties and Responsibilities: To maintain efficient performance of South Wales Police's enterprise infrastructure through providing 2nd line technical support and IT administration. Administration and configuration of technologies within a specific area of the systems team, which will include one of the following areas: Citrix Cloud SAN Virtualisation Systems Operations Servers Networks About you: Must have related qualification(s) in Information Technology or proven experience in relevant areas of Information Technology Must have a proven experience of administration and troubleshooting within an IT enterprise systems infrastructure as well as knowledge of server operating systems - especially Microsoft Windows. Experience of Active Directory Services, such as Group Policy, DNS, DFS Our systems team covers a wide variety of technologies, so we ask you can demonstrate experience in administrating ONE (or more)of the following: Enterprise Systems Monitoring and especially Microsoft Systems Centre Operations Manager or Azure Monitor Storage Area Networks and especially NetApp Cloud Computing and especially Microsoft Azure HP Server hardware support Virtualisation Technologies and especially VMware or Citrix Enterprise Unified Communications and especially Microsoft Exchange, Exchange On-Line, Microsoft Teams Device Management Systems and especially Microsoft Systems Centre Configuration Manager/Intune Datacentre Management including Power Management, Air Conditioning, Security, Networking, Racking, etc. Enterprise Security You should also be able to demonstrate experience in configuring ONE (or more)of the following: Systems Management, Systems Datacentre; Systems Server; Systems Storage; Systems Virtualisation; Systems Internet-Extranet Perimeter and Gateways; Systems AD Enterprise Services; Systems Unified Communications; Systems Security Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Senior Systems Engineer, Senior IT Infrastructure Engineer, Senior Network Engineer, Senior Technical Support Engineer, and Senior Solutions Engineer may also be considered.