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The fact your raising the issue shows that something isn't right.
I would be very upset to be working in those conditions.
It has not embedded properly for whatever reason. You could outline/convert to paths all the effected text, but it's an old school fix that doesn't address the original issue. This is also impractical if the document contains a lot of copy.
When sending it for production are you sending it as a PDF/X Compliant file? I would recommend PDF/X-1a if you have not. Try this first.
Also have you got Acrobat Pro? - I assume you do.
Many of the preflighting tools should pick up on issues with the fonts. These would be my next area to test.
Also it might be worth investing in font management software sometime in the future - many of them will pick up if a font is damaged.
Hope that helps.
Sam
Prologue
Messages count : 2
Registered since : 26 April 2010
Posted reply 26 April 2010 22:03
I would thank them for the work already undertaken, and end the relationship in an amicable way. It is sometimes very tempting to take every job thrown your direction, but this will only serve to cause you more trouble than it's worth.imoscar, post: 12978 a écrit : One of my clients wants to pay me by accepted graphics, for a website! Not how long it takes or how many I do, before its accepted. Some will be simple and quick but some could take a few hours or even a day, depending. Also when they need one doing it has to take priority. I always work on hourly rate, I have for them before, but they don't want to pay like that. There are a few of them who have to accept it too, in the past I have done banners and images where 4 like it but 1 doesn't, so back to the drawing board.
I am fairly new to freelance. Has anyone ever come across this kind of pricing before, or this kind of client?
The fact your raising the issue shows that something isn't right.
I would be very upset to be working in those conditions.
Posted reply 26 April 2010 21:56
This is absolutely a problem with the font.Pingsweetie, post: 12925 a écrit : Just want to tap the vast knowledge base here.
I've been producing artwork for magazine ads for a client recently, exported from Indesign CS4. No problems at all. Except the latest one. It went off to a magazine in America and it printed out with half the headline missing and some letters of the text missing. I checked attachment in the email I sent to the States, the PDF I sent printed out fine for me here. ALSO and this is weird, they do an online version of the mag with a version of the same PDF in the mag. That's fine. So presumably it can't be a font thing. But fonts shouldn't be a problem in a PDF anyway should they?
Has anyone else had problems like this before? Has the file got corrupted somewhere. OR what? The mag team are looking into it but are equally mystified. Anyone got any advice to stop this happening again?
Help woud be appreciated
Pingsweetie
It has not embedded properly for whatever reason. You could outline/convert to paths all the effected text, but it's an old school fix that doesn't address the original issue. This is also impractical if the document contains a lot of copy.
When sending it for production are you sending it as a PDF/X Compliant file? I would recommend PDF/X-1a if you have not. Try this first.
Also have you got Acrobat Pro? - I assume you do.
Many of the preflighting tools should pick up on issues with the fonts. These would be my next area to test.
Also it might be worth investing in font management software sometime in the future - many of them will pick up if a font is damaged.
Hope that helps.
Sam