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Job Description Disaster Recovery and Testing Manager - London We are looking to recruit a Disaster Recovery and Testing Manager for financial services Client. You must have at least 3 to 5 years experience Disaster Recovery. You will need the following: • Good understanding of various Software Development Life Cycle Models such as Waterfall, Agile, Scrum, Iterative and V-model • Adept in Industry standard best practices in testing aligned with ISTQB and models for test maturity such as TMMi • Expertise in Disaster Recovery test planning & execution • Understanding of Test Environments • Understanding of Configuration and Release Management Processes & Techniques • Understanding of Test Data setup and delivery • Understanding of Automation Framework & Techniques Understanding of one more databases such as Oracle or SQL will be very useful Understanding of Organisational Dynamics This is a 3 month contract in London. Send you CV to us in Word format.

Job Description IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

Job Description Senior Solutions Architect with Pre Sales Experience Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect with some Pre-Sales experience to be based at the Company's Central London Offices. You will extensive and deep Expertise in following Application Development areas: • Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. • Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka • Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. • Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure • Understanding of distributed computing paradigm and exposure to building highly scalable systems. • Experience with platform modernization and cloud migration projects • Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. • DevOps experience - CI/CD, Test Automation, Containerization - tools and processes • Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. • In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. • Exposure to polyglot programming languages like Scala, Python and Golang will be a plus • Ability to read/write code and expertise with various design patterns • Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process • Develop customer proposals - solution architecture, pitch decks, estimating solution effort, resourcing and timelines • Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts • Understand business & technology issues /challenges and translate that to modern technology solutions • Engage with business and IT groups to align solution architecture with strategic business direction • Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision • Bachelors or master's degree in engineering (computer, electronics, etc.) • 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles • Vertical domain knowledge in Financial Services will be an advantage • Excellent written and verbal communication skills • Experience in client-driven large-scale application platform implementation projects • Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary • Proven track record of designing / developing scalable solutions at the enterprise level • Demonstrated success in quickly understanding business needs and aligning it to technology solutions • Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn - Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Data Analytics Engineer Wantage - On site £45,000 to £55,000 + 15% Bonus + Private Healthcare + Progression + Training + Onsite Gym, Restaurant & More! Excellent opportunity for a Data Analytics Engineer that is looking for the next step in their career to join this industry leading, worldwide organisation! This company has an international presence and have operated for over 100 years. They are looking to maintain their recent growth and are expanding, part of this expansion means they need a Data Analytics Engineer to join, helping with this growth. In this varied role you will work with internal stakeholders of the business to identify opportunities to use company data to drive business solutions. You will also build algorithms and use machine learning tools to produce solutions to problems. The ideal candidate will have great experience with Azure Databricks, have SAP Model skills and an IT related Degree. They will also have general analytics tools experience such as Power BI and Excel. This is a fantastic opportunity for a Data Analytics Engineer to work with an industry leading business to achieve their goals whilst progressing in your own career with uncapped possibilities. The Role: *Working with internal stakeholders *Looking for opportunities to use Data Insights *Assess effectiveness of data sources and techniques *5 Days On site in Wantage The Person: *3+ Years of Experience *Azure Databricks Experience *Experience Building Algorithms *General Analytics Tools (Power Bi, Excel etc) Reference Number: BBBH244502

Sales Manager EMEA in Graz I'm currently collaborating with a client that specialises in developing advanced audio systems for mobile phones, speakers, and a variety of innovative applications for the global market. They are seeking a dynamic Sales Manager to spearhead account management initiatives and accelerate sales growth. What You'll Do: As Sales Manager, you will be the key point of contact for both existing and new clients. Your role will involve building strong relationships, identifying exciting opportunities, and managing the entire sales process—from contract negotiations to meeting ambitious targets. You'll collaborate closely with our technical sales team to ensure project success and provide valuable feedback to product management and R&D. Experience and Qualifications: The ideal candidate should have a technical background and over 3 years of B2B sales experience. Strong project management skills and the ability to handle multiple projects are essential, along with excellent communication skills to build lasting customer relationships. Proficiency in CRM systems and Microsoft Office is also required. If you're ready to take on this exciting challenge, don’t hesitate to apply! I’ll be happy to provide you with more info.

Job Description Disaster Recovery and Testing Manager - London We are looking to recruit a Disaster Recovery and Testing Manager for financial services Client. You must have at least 3 to 5 years experience Disaster Recovery. You will need the following: • Good understanding of various Software Development Life Cycle Models such as Waterfall, Agile, Scrum, Iterative and V-model • Adept in Industry standard best practices in testing aligned with ISTQB and models for test maturity such as TMMi • Expertise in Disaster Recovery test planning & execution • Understanding of Test Environments • Understanding of Configuration and Release Management Processes & Techniques • Understanding of Test Data setup and delivery • Understanding of Automation Framework & Techniques Understanding of one more databases such as Oracle or SQL will be very useful Understanding of Organisational Dynamics This is a 3 month contract in London. Send you CV to us in Word format.

Job Description Disaster Recovery and Testing Manager - London We are looking to recruit a Disaster Recovery and Testing Manager for financial services Client. You must have at least 3 to 5 years experience Disaster Recovery. You will need the following: • Good understanding of various Software Development Life Cycle Models such as Waterfall, Agile, Scrum, Iterative and V-model • Adept in Industry standard best practices in testing aligned with ISTQB and models for test maturity such as TMMi • Expertise in Disaster Recovery test planning & execution • Understanding of Test Environments • Understanding of Configuration and Release Management Processes & Techniques • Understanding of Test Data setup and delivery • Understanding of Automation Framework & Techniques Understanding of one more databases such as Oracle or SQL will be very useful Understanding of Organisational Dynamics This is a 3 month contract in London. Send you CV to us in Word format.

Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

Capita have a new opportunity for an experienced and confident Senior Software Developer to join us on a permanent basis. We are looking for somebody with significant experience in MS Dynamics 365 CRM & Power Platform as well as Azure Services. Our Senior Software developers are responsible for designing, testing, and implementing new and updated software programs. They will ensure all deliverables are completed on time and to the agreed specification. The successful candidate will be able to provide support to the team as well as training, mentoring and guiding junior colleagues. As a Senior Software Developer, we are looking for somebody who can work autonomously and confidently with an ability to pick up a task, analyze and complete using their technical competencies. *To be successful in this position, candidates will need to be eligible for SC Clearance so must have resided in the UK for the past 5 years* What you'll be doing: - Writing codes and debugging - Performing Unit tests, documenting changes and refactoring less complexed programs/scripts. - Applying agreed standards and tools to achieve a well-engineered result. - Monitoring and reporting on progress. - Thinking out-of-box, suggesting innovative and practical solutions to resolve issues based on their experience - Configuration Management - Taking care of code hygiene (Well maintained) and setting up project infrastructure to ensure all documents are in order - Defining software modules needed for an integration build - Producing build definition for each generation of the software. - Accepting completed software modules, ensuring that they meet defined criteria. - Producing software builds from software source code for loading onto target hardware. - Configuring the hardware and software environment as required by the system being integrated. - Producing integration test specifications, conducts tests and records and reports on outcomes. - Diagnosing faults and records and reports on the results of tests. - Producing system integration reports. - Collaborating in reviews of work with others. - Completing their work with no supervision and given their good technical competencies they should be able to solve problems/ tasks on their own What we're looking for - Extensive experience as a software developer - Microsoft Dynamics 365 CRM, Power Platform and Azure experience - Software configuration experience - Excellent communication skills - Exceptional collaboration skills About Capita TSS Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely. TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you . What's in it for you? - A competitive salary - 23 days' holiday (rising to 27) with the opportunity to buy extra leave - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more - Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienc

Job Title: Project Professional Delivery Location: Barrow. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £45,383+ dependant on skills and experience What you'll be doing: You will carry out the implementation of excellent Project Management practice, ensuring our contracts are delivered in accordance with the business Life Cycle Management (LCM) model and processes, and to time, safety, cost and quality The role will require you to process orders utilising SAP and management of the End to End Supply (E2E) Chain to ensure contractual Key Performance Indicators (KPIs) are achieved and maintained Ensure you are defining, executing and planning contractual deliverables on time and to budget. Working with key stakeholders and other functions to ensure timely execution of contractual requirements You will be identifying and analysing potential schedule issues and propose and implement corrective solutions There will be a requirement to produce metrics and reports to demonstrate performance against contract and customer requirements. Managing stock to meet KPI's, including making key and integrated decisions You will be chairing multifunctional meetings and represent the Company at customer review meetings, including capturing and producing minutes and action trackers Your skills and experiences: Essential: Understanding and experience of Life Cycle Management Excellent IT skills and ability to use SAP and Microsoft Excel A confident and a strong multi-tasker able to manage a number of projects effectively, to timescales, quality and within budget. Evidenced by examples in previous or current roles, was it to time, cost and what the values of those contracts was Desirable: Recognised PM training and/or qualification is advantageous e.g Prince2, IMA, APM or degree in project management Risk Management Experience Bid Management Experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The MRO (Maintenance Repair Organisation)/PDS (Project Delivery Sustainment) Team: As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 16th December 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Description Disaster Recovery and Testing Manager - London We are looking to recruit a Disaster Recovery and Testing Manager for financial services Client. You must have at least 3 to 5 years experience Disaster Recovery. You will need the following: • Good understanding of various Software Development Life Cycle Models such as Waterfall, Agile, Scrum, Iterative and V-model • Adept in Industry standard best practices in testing aligned with ISTQB and models for test maturity such as TMMi • Expertise in Disaster Recovery test planning & execution • Understanding of Test Environments • Understanding of Configuration and Release Management Processes & Techniques • Understanding of Test Data setup and delivery • Understanding of Automation Framework & Techniques Understanding of one more databases such as Oracle or SQL will be very useful Understanding of Organisational Dynamics This is a 3 month contract in London. Send you CV to us in Word format.

I'm partnering with a semiconductor scale up who develop advanced IP solutions focused on real time monitoring and analytics for SoCs by leveraging AI/machine learning. With key account wins and strong momentum in critical markets, they are looking for a Sales Director. In this role as a Sales Director, you’ll be in the Bay Area and will be focused on this region. You’ll manage existing customer accounts while also identifying and securing new business opportunities. With a competitive base salary, bonus, and equity package Requirements: • Extensive background in strategic sales in the semiconductor industry • Semiconductor IP experience • Track record of successfully driving business growth Apply now for this Sales Director role or contact Paula Click here to contact this recruiter Resources for more details. We have a number of other semiconductor technical sales roles available too.

Job Description IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.