Find your next tech and IT Job or contract Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...) in London
The functional consultant supervises and participates in the implementation of applications.
Their mission: analyze the functional needs of a company (or group of users) and propose suitable solutions.
The functional consultant also participates in configuring applications to reduce functional gaps between the application and the client's business (purchasing, supply chain, finance, production, HR).
View the latest IT & tech jobs in London, where a vibrant tech scene offers diverse opportunities in fintech, software development, and more.
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Job Vacancy
Enterprise Architect - Supply Chain
Job Description Enterprise Architect - Supply Chain We have a new opportunity for a Enterprise Architect role which is a remote opportunity so candidates can work from any location but must be technically strong. Should have the supply chain, expertise. This is a Technical role for someone like a Senior Manager/Director level role to be the Enterprise Architect on a project of work with our client to sort out the architecture for their supply chain. Specifically it is the supply chain from the warehousing operations and downstream from there to customers. The Client has JDA Software at the moment but are looking to re-architect the whole space. The ideal candidate would have 10 - 15 years of architecture experience and have warehousing/ supply chain experience in their background as well. Should have strong communication skills and technical acumen to and be able to suggest & develop/implement new suitable technology stack. Rate for this assignment will be in the range £400 pd to £750 pd. The duration for this role will be 3 months initially. Please send your CV to us for this assignment in Word format along with your daily rate and availability.
Job Vacancy
Enterprise Architect - Supply Chain
Job Description Enterprise Architect - Supply Chain We have a new opportunity for a Enterprise Architect role which is a remote opportunity so candidates can work from any location but must be technically strong. Should have the supply chain, expertise. This is a Technical role for someone like a Senior Manager/Director level role to be the Enterprise Architect on a project of work with our client to sort out the architecture for their supply chain. Specifically it is the supply chain from the warehousing operations and downstream from there to customers. The Client has JDA Software at the moment but are looking to re-architect the whole space. The ideal candidate would have 10 - 15 years of architecture experience and have warehousing/ supply chain experience in their background as well. Should have strong communication skills and technical acumen to and be able to suggest & develop/implement new suitable technology stack. Rate for this assignment will be in the range £400 pd to £750 pd. The duration for this role will be 3 months initially. Please send your CV to us for this assignment in Word format along with your daily rate and availability.
Job Vacancy
Enterprise Architect - Supply Chain
Job Description Enterprise Architect - Supply Chain We have a new opportunity for a Enterprise Architect role which is a remote opportunity so candidates can work from any location but must be technically strong. Should have the supply chain, expertise. This is a Technical role for someone like a Senior Manager/Director level role to be the Enterprise Architect on a project of work with our client to sort out the architecture for their supply chain. Specifically it is the supply chain from the warehousing operations and downstream from there to customers. The Client has JDA Software at the moment but are looking to re-architect the whole space. The ideal candidate would have 10 - 15 years of architecture experience and have warehousing/ supply chain experience in their background as well. Should have strong communication skills and technical acumen to and be able to suggest & develop/implement new suitable technology stack. Rate for this assignment will be in the range £400 pd to £750 pd. The duration for this role will be 3 months initially. Please send your CV to us for this assignment in Word format along with your daily rate and availability.
Job Vacancy
HRIS Workday Technical Consultant Analyst- Central London
Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. The salary for this role is circa £50K to £55K. Please send your CV to us in Word format.
Job Vacancy
HRIS Workday Technical Consultant Analyst- Central London
Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. This a 6 month assignment. Please send your CV to us in Word format.
Job Vacancy
HRIS Workday Technical Consultant Analyst- Central London
Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. This a 6 month assignment. Please send your CV to us in Word format.
Job Vacancy
HRIS Workday Technical Consultant Analyst- Central London
Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. This a 6 month assignment. Please send your CV to us in Word format.
Job Vacancy
IT Director
Job Description IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: • Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. • Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. • Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. • Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. • Develop and implement IT policies, procedures, and best practices. • Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. • Ensure compliance with industry regulations and standards. • Manage IT budgets, resources, and vendor relationships. • Report to the Board, on IT strategy, progress, and performance. • Foster a culture of innovation and continuous improvement within the IT department. • IT Management and Information Technology skills • Experience in IT Operations and IT Strategy • Knowledge of Network Security • Strong leadership and project management abilities • Excellent problem-solving and decision-making skills Qualifications: • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. • Minimum of 10 years of experience in IT management, with a strong background in software and application development. • Extensive experience in leading IT transformation projects within investment and private banking environments. • Proven success in delivering IT solutions across multiple customer channels. • Strong understanding of banking operations, regulations, and compliance requirements. • Demonstrated ability to manage both software development and infrastructure technology teams. • Excellent leadership, communication, and project management skills. • Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. • Strategic thinker with the ability to execute methodically. • Experience with emerging technologies and digital banking trends. Preferred Skills: • Experience with Agile and DevOps methodologies. • Knowledge of cybersecurity best practices in the banking sector. • Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.
Job Vacancy
Business Analyst
Business AnalystWe are seeking an experienced Business Analyst to join a prestigious international law firm at the forefront of legal services innovation.Role OverviewAs a Business Analyst, you will play a crucial role in a major business transformation project. This is an exciting opportunity to drive change in a dynamic legal environment.Key Responsibilities * Support and develop business cases alongside sponsors and key stakeholders * Create and maintain comprehensive project plans and essential documentation * Build and nurture stakeholder relationships whilst managing communication strategies * Oversee daily project operations, including risk management and issue resolution * Identify and coordinate project resources, including team allocation and responsibility assignment * Collaborate with external suppliers and solution providersRequired Qualifications & Experience * Proven track record in implementing enterprise-wide projects with business, HR and IT components * Experience in supplier management, including procurement processes and third-party engagement * Background in legal sector or professional services within an international organisation * Strong understanding of legal business processes and operations * Exceptional stakeholder management and communication abilities * Demonstrated ability to adapt project management approach to evolving requirementsWhat We Offer * Opportunity to work with a leading international law firm * Flexible hybrid working arrangements * Competitive day rate * Professional development opportunities * Collaborative and innovative work environment #LI-PB1
Job Vacancy
Head of Human Resources- City London
Job Description Head of Human Resources - City London Our Client is heavily involved in the electricity industry in the UK. The Client is currently looking to recruit a seasoned Human Resources professional with between 10 to 20 years proven track of working at the highest level in HR. The role is to recruit the Head of Human Resources for the company. Must have experience of managing a large in-house HR team. This will involve the usual HR functions from recruiting, disciplinary to Tupe exercises. The company employees over 3000 people across the UK. You will ideally come from the utilities arena although the Client will consider any background. Summary of what we are looking for: - someone with 10 to 15 years in HR - with the ability to manage a large HR function - company has over 3000 employees in the UK - in the utilities arena - electricity - City based - must formal HR qualifications CIPD or MCIPD Salary is £120K - £140K. Located in the City London. Please send your CV to us in Word format.
Job Vacancy
Senior BA with CMS Systems Expertise- Canary Wharf
Job Description Senior BA with CMS Systems Expertise - Canary Wharf Our Client urgently requires a Senior Lead BA with at least 5 years hands-on expertise with working with Content Management Systems - CMS. Must have following key skills: • CMS content upload for Public-facing and Intranets front-end • HR Global SharePoint Content Management Solution • Oracle and SharePoint Content Management Solutions Experience in both leadership and XML content authoring. Candidates who come from a real-time news or publishing environment. This is an urgent 6 month contract based in Canary Wharf London. Pleased your CV to us in Word format.
Job Vacancy
IT Director
Job Description IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: • Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. • Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. • Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. • Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. • Develop and implement IT policies, procedures, and best practices. • Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. • Ensure compliance with industry regulations and standards. • Manage IT budgets, resources, and vendor relationships. • Report to the Board, on IT strategy, progress, and performance. • Foster a culture of innovation and continuous improvement within the IT department. • IT Management and Information Technology skills • Experience in IT Operations and IT Strategy • Knowledge of Network Security • Strong leadership and project management abilities • Excellent problem-solving and decision-making skills Qualifications: • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. • Minimum of 10 years of experience in IT management, with a strong background in software and application development. • Extensive experience in leading IT transformation projects within investment and private banking environments. • Proven success in delivering IT solutions across multiple customer channels. • Strong understanding of banking operations, regulations, and compliance requirements. • Demonstrated ability to manage both software development and infrastructure technology teams. • Excellent leadership, communication, and project management skills. • Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. • Strategic thinker with the ability to execute methodically. • Experience with emerging technologies and digital banking trends. Preferred Skills: • Experience with Agile and DevOps methodologies. • Knowledge of cybersecurity best practices in the banking sector. • Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.
Job Vacancy
IT Technology Planning & Governance Manager with Enterprise Architect Solutions
Job Description IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you beresponsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
Job Vacancy
Liferay Front End Developer
Job Description Must have excellent Liferay and Java skills, Spring MVC, Apache CKF, Dozer (a fast and flexible framework for mapping back and forth between Java Beans) & XML: • A minimum of 5 years' work experience in Software Development • Experience with implementing service-oriented architecture (SOA) • Designs and develops Enterprise application integration (EAI) using any ESB products like Fuse, Camel, TIBCO, IBM message broker • Designs and develops ESB/SOA/BPM middleware layers using tools like Mule ESB, jBPM • Experienced in J2EE, Java Servlets, JMS, Design Patterns, Web services • Solid hands-on experience in architecting and developing J2EE based web applications (JSP, Servlet, JDBC, JMS, JAXB) • Expert level experience with SOAP and REST web services , open API development, and SOA concepts, using Spring with groovy, XML, JSON, and XSLT • Solid understanding of integration & design patterns • Gain adoption of platform delivery processes, standards and procedures • Provide hands-on technical leadership throughout software development lifecycle (requirements gathering, Proof of Concept (POC) development, RFP creation and evaluation, design, development, implementation and close out) • Experience in Database SQL Queries in Oracle • Experience in Tomcat or WebLogic or Web sphere • Ability to work independently in Agile Methodology (KanBan) • Experience with different open source stacks including build & release processes like Maven, Ant, etc. Must have Liferay. Location is Stratford London. Duration is 2 months. Rate is negotiable. Please forward your CV in Word format.
Job Vacancy
Software Engineer with C# Java and Azure
Job Description Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Support Analyst
Job Description IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: • Diagnose and resolve technical issues • Provide recurrent IT security education/training to users • Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. • Coordinate and conduct IT training and orientation programs for users. • In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. • Set up and configure desktops, laptops, printers, IP and landlines phones • Manage the IT procurement activities • Ensure all software purchased licensing is recorded and maintained. • Report faults and maintaining logs on servers, desktops and laptops. • Ensure all logs for equipment and users are maintained. • Work with vendors to diagnose, reproduce, and resolve technical problems. • Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. • Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED • Windows and MacOS troubleshooting skills • Experience with Google Workspace and Office365 • Networking troubleshooting • Analytical and Organisational skills • Ability to work under pressure. • Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. • Ability to multi-task and work well in a multicultural team. • Exceptionally detail focused • Impressive verbal and written communication skills • Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.
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