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HCD User Researcher Position Description At CGI, we deliver impactful solutions that help our clients transform their organisations. As one of the largest independent IT and business consulting firms in the world, we foster innovation, collaboration, and professional growth. We are now seeking a creative and skilled User Researcher to join our team and shape the future of open-source projects. CGI has been recognized in the Sunday Times Best Places to Work List 2024 and named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching), which makes you a partner, not just an employee. We are committed to fostering an inclusive environment and building a diverse community of tech talent. We encourage everyone to pursue a career in our sector, including those from the Armed Forces, and we are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. When you join us, you'll be part of a friendly, open community of experts. We will provide you with the training and support needed to take your career to new heights. All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level. Your future duties and responsibilities We are looking for a driven individual who thrives on exploring new ideas and delivering valuable insights through research. You will play a key role in our UX and design projects, working alongside multi-functional teams to create solutions that are grounded in the needs of users and aligned with business objectives. In this role, you will have the autonomy to make a real difference and the support to continuously develop your skills. Your work will directly influence our culture, inspire our clients and colleagues, and elevate the profile of UX research within CGI. Key Tasks: • Lead user research activities: Plan and conduct research sessions, interviews, testing, and surveys to uncover actionable insights that inform the design process. • Collaborate with cross-functional teams: Partner with UX/UI Designers, Strategists, and Product Owners to create personas, user journeys, service blueprints, affinity maps, and other visual artefacts. • Translate business goals into research objectives: Work closely with project teams to identify challenges and opportunities, ensuring that research goals are tied to business and design outcomes. • Drive data-informed design decisions: Organise findings into meaningful patterns, relationships, and recommendations to optimise existing knowledge and deliver measurable value. • Support design ideation: Leverage user flows and interactions to contribute to the development of intuitive and effective user experiences. • Champion continuous improvement: Monitor project progress, foster a culture of agility and learning, and stay informed about the latest tools and methodologies. Required qualifications to be successful in this role • Expertise in qualitative and quantitative research techniques, including usability testing, surveys, and stakeholder interviews. • Experience producing visual deliverables such as personas, service blueprints, and user journeys. • An understanding of UX/UI design principles and how research connects with the design process. • Experience using collaboration tools such as Mural, FigJam, and Figma, and a willingness to adopt new technologies. • Proven experience working within multi-disciplinary teams to deliver impactful results. • A creative thinker with a background in design, who thrives on problem-solving and innovation. • A motivated self-starter who adapts quickly to new industries, including government, insurance, and energy retail. • A practical understanding of the differences between academic research and the challenges of industry-focused work. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Interaction Designer Pay up to £49,906, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an Interaction Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? User focus - Use data from research and analytics to understand user's needs and test designs to meet them. Evidence and context-based design - Work with others to design solutions that are based on evidence and help identify gaps in knowledge. Prototyping - Use a variety of prototyping tools and techniques. Communication - Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input. Accessibility - Design with accessibility in mind, showing familiarity with the WCAG 2.1 guidelines and designing to meet AA standards. Collaboration - Work in the open, engaging others in the design process. You and your role As an Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based user data and user research, and create prototypes to test that your designs meet the needs of the end user. We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users. You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career/ Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Westminster, London. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £49,906. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £14,422 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Description Frontend Software Developer with Javascript and HTML Our Client is looking to recruit Frontend Software Developer with at least 3 to 5 years experience of developing Frontend software with Javascript and HTML Working as part of the Digital team, you'll be responsible for and delivering some exciting frontend and UX improvements to an eCommerce website as well as other internal applications for this award-winning Luxury Travel Company. The Role You will be responsible for: Own the frontend of the eCommerce website, making continual improvements Collaborating with the back end developer and design resource to deliver improved UI & UX Participate in design discussions and be the voice of the customer on usability Skills and Experience: Excellent working knowledge of HTML, JavaScript, jQuery, CSS & React Framework Previously delivered multiple responsive websites Happy to develop from both wireframes and full designs Experience of working with and developing alongside a CMS (preferably with Umbraco) Capable of working with multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Good knowledge of technical SEO best practices, familiar with LightHouse on assessing page load times Worked in an agile/Kanban environment and familiar with JIRA and confluence Familiar with Git and source control The Clients offices are based in Central London and this role will be remote working. The salary for this role will be in the range £40K to £50K. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

Job Title: Senior Software Simulation Engineer Location: Filton or Warton. This role requires full-time, on-site presence. Salary: £44,000 - £49,000 depending on experience What you'll be doing: Development of software used to run the Typhoon Active Cockpit simulator Ownership of requirements, design and implementation, system integration and test, within schedule and estimates Reporting on progress and providing feedback to team members and leadership Production of appropriate technical documentation Design of technical solutions, integrating COTS hardware and software Working with customers to support delivered systems and resolve issues Technical Management of allocated tasks Supporting Development/Refinement of development processes Assisting in the Developing of new work opportunities for the department and wider business Supporting development of System Architectures to meet emerging IT & IT Security requirements Involvement in Planning and Estimating development activities Your skills and experiences: Essential: Degree or equivalent in Engineering, Maths or Physics Programming knowledge and experience in C/C++ Experience of configuration control tools and experience with Microsoft Visual Studio or similar Desirable: Avionics/Mission systems domain knowledge Knowledge and experience of Linux Experience in Task Leading duties, including Quality management documentation Use of Jira or similar to manage software tasks Cockpit or user interface design/UX design Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Typhoon Simulation team: An exciting and rewarding opportunity has arisen within the Typhoon Simulation Team as a Senior Software Simulation Engineer. You will be joining the Modelling & Simulation (M&S) discipline within BAE Systems Air, which as a whole support's development of our platforms across the entire product lifecycle - from concept analysis through to Test & Evaluation (T&E) and Training. As a Senior Software Simulation Engineer, you will be working closely with engineers from the Typhoon project to explore future cockpit and avionics designs on Typhoon. The role will provide opportunities ranging from advanced software development, through to trial preparation, execution, and analysis. Some team members specialise, whilst others enjoy the variety and broad experience on offer within the Simulation department Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 24th December 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-AB1 #LI-Onsite

Job Description Website Production Manager We are looking for a Website Production Manager for a Client in West London Job Description: • Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues. • Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed). • Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel. • Management production (development) agency: - Capacity and resource planning, including leading weekly sprint meetings - \"Dispatcher\" role, getting projects into the right people - Bridging marketing and development, \"translating\" communication in both directions - Liaising with marketing throughout the production cycle - Review and QA of briefs and asset handovers from marketing - Review and QA of all production work from development • First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes. • Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery. • Daily enforcement of guidelines, best practices and standards of website processes and web asset production. • Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI's (registrations, active users, activation & adoption rates, etc.) Experience required: • Experience within an EMEA-wide website team as a technical producer or project/production manager • Proven experience managing and collaborating with web developers. • Technical knowledge about website technologies / infrastructures • Experience with project management principles and practices (Agile, Kanban) • Some knowledge of website design principles and UX frameworks • Experience of working with in house product and engineering teams • Experience managing multiple stakeholders with competing priorities. • Marketing POC for BAU website changes and project requests • Scheduling and resource management in collaboration with Lead Developer • Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work The ideal profile we are looking for is: • Has worked with multi-regional, multi-language web properties at an enterprise level. • Has project management experience, working within Agile/Kanban principles. • Clear and confident communicator, able to distil \"development speak\" into non-technical terms and vice-versa. • Broadly aware of the specific legal and risk sensitivities involved with financial institutions. This is a 6 month contract assignment. Will based in West London - close to Hammersmith. Please send your CV to us in Word format along with daily rate and availability.

Regional Sales Manager required for a unique global semiconductor company to cover the north of the UK and Ireland. In this position, the Regional Sales Manager will work closely with customers and internal teams to drive business strategy to maximise revenue and market share. Suitable candidates will be familiar with active semiconductor components and be comfortable working across various markets. This role is home-based with travel across the north of the UK and Ireland, with occasional trips to the EMEA HQ. Salary on offer is between £60,000-£80,000 plus bonus and standard benefits. Regional Sales Manager Requirements: • Minimum of 5 years of sales management experience within the active semiconductor industry • Knowledge and experience working across various markets such as industrial, defence, aerospace, automotive • Degree qualified within Electronics, Electrical Engineering, Computer Science or related subject would be advantageous • Flexible with a willingness to travel up to 50% of your time across the UK • Comfortable working within a home office For more information on this exciting opportunity, please do not hesitate to get in touch with David Sharman.

Job Description Front End Developer - Stratford East London Working in a small dynamic team, reporting to the Delivery Manager and supporting the Head of UX. This is an exciting opportunity to develop innovative customer focused solutions. As the Client spans both customer-centric and policy/contract-centric technology, and provides services that merge the two, this position requires a person who is comfortable in and can effectively address both. The successful applicant will be able to demonstrate a passion for the development of ground breaking, mobile optimised digital solutions to enhance the customer experience. This position offers creative freedom and will suit a candidate with an eye for smart, user-friendly design who is self motivated with excellent organisational skills. The role requires the incumbent to have at least 2 to 5 years of experience as a Developer with some design capabilities. Skills required for this position include: HTML/CSS/JavaScript/jQuery XML/JSON Experience taking mock-ups and prototypes to working web models Experience creating responsive websites, preferably with frameworks like Bootstrap or similar Building with a CMS It would be useful but not mandatory to have experience of the following: SCSS/SASS Communication with Web Services using JSON or XML (preferably using AJAX in jQuery) Some exposure to, or experience with PHP Exposure to the UX development process Design/Prototyping with Axure or myBalsamiq Tableau Salary range is £30K - 40K + Benefits Please send your CV to us in Word format.

Job Description Backend Developer (Umbraco) - Senior-level Working as part of the Digital team, you'll be responsible for the ongoing development and improvements to an eCommerce website as well as other internal applications for this award-winning Travel Company. You will be responsible for: Leading the eCommerce web and application development from a technical perspective • Collaborating with the front end developer and design resource to deliver improved UI & UX • A problem solver - you'll need to be able to analyse and suggest improvements to existing website features • Analysing and identifying ways to automate processes working alongside the business lead • Implementing automated regression testing for the software developed Skills and Experience: • Excellent working knowledge of ASP.NET, C#, HTML, JavaScript, jQuery, React Framework, MS SQL Server, Mongo DB, Elasticsearch • Understanding of SOLID development principles • Worked previously on projects using the Umbraco CMS • Continuous Delivery skills, tools and techniques (e.g. Git, Github, Team City, Octopus, Jenkins, Selenium, etc.) • Familiar with Azure cloud services & setting up/managing resources/deploying apps • Familiar with JIRA and Confluence • Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP • Experience of PowerBI, PowerQuery and R • Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) • A positive and cooperative individual who will work effectively across departments and within a team • Worked in an agile/Kanban environment and familiar with JIRA and confluence • Not afraid to challenge existing thinking in order to improve processes Benefits Company pension Performance-related bonus Generous holiday concessions Friend and family discounts on Travel holidays Educationals - trips for staff to get to know and understand our destinations 'Cycle to work' scheme The salary for this role will be in the range £55K to £65K per year depending on experience. The Client is based in Central London and this role will be working remotely. Do send your CV to us in Word format along with your salary and availability.

User Experience Graduate - 2025 Position Description Looking for a challenge? Excitement? Ready to own your career and make an impact from day one? At CGI, we offer Early Careers opportunities that empower you to take ownership of your work and your future. Join us, and you'll be part of the next generation of leaders and innovators, working to solve complex challenges and drive the digital transformation of industries. The Role - User Experience Graduate As a User Experience Graduate you will join CGI on the Graduate programme where you'll step into a role where creativity and ownership are at the core. You will be joining a User Research and Design team within our Government and Justice business area where you'll have the opportunity to be part of meaningful projects that matter. Our graduates are trusted with responsibility from day one, contributing to some of the UK's most exciting industries. CGI is a place where your ideas and solutions are not just welcomed, but essential. You'll collaborate with colleagues and clients, combining your creativity with our global expertise to develop innovative solutions that solve real-world problems. Your future duties and responsibilities • Empowerment through Innovation: From the very start, you'll play a key role in project delivery, helping shape the future of businesses across a range of industries. • Collaborate and Create: Apply your insights to consult on and develop solutions that drive real value for clients, all while collaborating with CGI Partners to overcome complex challenges. • Learn and Develop: As a CGI Early Careers Partner you will benefit from additional business, technical and soft skills training, helping you accelerate in your career from day one. As a User Experience Graduate at CGI, you'll play a critical role in uncovering deep insights about users' needs, behaviours, and experiences. Your findings will inform and shape crucial public services. You'll work closely with researchers and designers and others to ensure services are designed with the user at the heart of the process. In this role, you will be responsible for understanding users' needs and behaviours, analysing evidence, and translating findings into actionable insights. Your work will ensure that research activities include diverse user groups to make services accessible and inclusive. Working in our Government and Justice business areas, you will begin your role within User Research / User Centred Design. We recruit User Experience Graduates in our London, Bridgend, Manchester, Newcastle and Solihull offices. As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. At CGI, we believe in investing in our people. From the moment you join, you are not just an employee; you are a CGI Partner , with the opportunity and responsibility to participate in all aspects of the company. You'll contribute to building a company we can all be proud of. • Be Valued: You'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your unique perspective and ideas are recognised and contribute to the success of the team and the organisation. • Be empowered: You'll start with a structured Early Careers Induction Programme designed to help you hit the ground running, and you'll have access to ongoing mentorship from your buddy and managers. • Be Creative: Our Student Kick-start Initiative will give you the chance to work with fellow graduates on creative and impactful projects beyond your day-to-day role. With opportunities to gain professional qualifications and develop your skills through 24/7 access to e-learning platforms, you'll be equipped to navigate your career with confidence. Along with a competitive salary and a £1000 joining bonus, you'll enjoy a comprehensive benefits package: • Be an owner: All CGI Partners are offered a stake and say in the business with a 3.5% matched share scheme, making you an owner from day one. • Be supported: Award winning health and well-being programmes, access to world-class training and development and benefit from private medical insurance, • Be secure: A competitive pension plan to help secure your future. • Be connected: Take advantage of our free sports and social clubs, diversity networks, and local office events, helping you build connections and enjoy your time at CGI. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognized in the Sunday Times Best Places to Work List 2024 and named one of the 'World's Best Employers' by Forbes magazine. Required qualifications to be successful in this role We're seeking individuals who are ready to take ownership of their career and are passionate about making a difference through technology and business. Whatever your degree subject if you're eager to learn , collaborate , and innovate , we want to hear from you. Candidates with psychology or other research-intensive degrees may be particularly well-suited for this role. • Minimum 2:2 degree (some roles may require a 2:1 depending on the business unit) • Flexibility to travel and work on different projects across the UK • Enthusiasm for working in a fast-paced, project-based environment Due to the security clearance requirements of this particular role UK nationality is required. Communication, Interpersonal, and Teamwork Skills Strong presentation skills Resilience Digital Awareness - Basic understanding of digital channels, including the opportunities and limitations they may present. User focus: -Ability to empathise with users and their circumstances, potential barriers and requirements in a digital environment. Design thinking: - A basic understanding of design approaches based on understanding users' needs. Accessibility and inclusive design - Basic awareness that there are accessibility standards and assistive technologies. Agile UX: - Basic understanding that iteration and adaptation will lead your activities, and the importance of taking a minimum viable product (MVP) mindset. Negotiation and compromise - Capacity to balance thorough research with practical project requirements, ensuring both the needs of the business and project objectives are met. Prioritisation skills - Ability to prioritize tasks in a fast-paced environment, ensuring essential tasks are completed first. Digital skills - an awareness of product development cycle Understanding of User-Centred Design (UCD) or Human-Centred Design (HCD) - Foundational knowledge of UCD or HCD principles is beneficial, with additional training provided as part of the graduate scheme. Awareness of different analysis techniques - Basic awareness of techniques for analysing and interpreting raw data, particularly relevant for user research roles. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.