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Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description Storage & Server Architect As an Storage & Server Architect you would be a key part of the Infrastructure unit and have overall responsibility to design, maintain and provide 2 nd & 3 rd line support for all Storage & Systems hardware, Operating & Virtualisation Software, Open source and application integration. You would work towards providing a 24/7 support system. Ensure maximum availability of core systems and that performance monitoring is in place and appropriate system capacity planning is undertaken. You would also ensure that required DR and BCP provisions exist and are tested regularly. Maintenance of Infrastructure • Provide storage & server hardware, virtualisation,services management, enable technical innovation that can create business value to assist with the company's requirements and expectations. • Lead large technology initiatives to build and maintain key elements of the company's infrastructure and associated product portfolio, including but not limited to 24x7 data centre infrastructure management and evolution, remote access services and enterprise-scale database environments. • Carry out annual technology and user audits. • Manage the provision and maintenance of 3 rd party infrastructure to agreed SLA's including hosting, personal computing support and networking at all major NGC locations. • Manage all NGC owned servers, switches, firewalls and routers. • Maintain appropriate licenses and subscriptions for computer hardware and software. IT Governance • Manage system security, performance monitoring and alerting, ensure appropriate backups are in place and retained for all systems. • Ensure a disaster recovery arrangement is maintained, as required in collaboration with the compliance team and operations are in place to ensure compliance during business continuity events. • Work with Compliance Director in the development, adoption and enforcement of Information Security policies, procedures and standards. • Work with the Network and Security Architect to ensure appropriate security, patching, maintain secure Internet connectivity & private network connection to/from our partners, customers and other Data & Financial Clearing House • Work with Database and Development team for all compute, server and storage providing requirement & 24/7 availability. • Complete annual reviews and internal audit of required ISO 27001, 9001 and 22301 standards. Competency Profile • Extensive knowledge of data centre operations, , network engineering, datacentre applications, client/server computing and production operations support. • Specific technologies of note include Microsoft Server & Linux Operating System. • Experience with mid tier storage hardware & appliance is essential, more specifical experience with IBM Storage V37xx & V50xx series will be beneficial. • Infrastructure applications, Networking, VMware, Firewall, Security and/or Enterprise-level SANs. • Experience with Cloud Services & Provisioning (Experience of Oracle Cloud would be preferential) • Ability to lead cross functional project teams in implementing projects of a complex nature. The Client has offices in Central London - although this position will mainly remote. The salary for this role will be circa £65K - £80K. Please do send your CV to us in Word format along with your salary and availability.

Job Description IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 st and 2 nd level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract - FTC initially. Do send your CV to us in Word format along with your salary and availability.

Data Centre Infrastructure Engineer Section : Service Delivery Location : Highfield Campus Salary : £35,880 to £43,878 per annum Full Time Permanent Closing Date : Wednesday 20 November 2024 Interview Date : To be confirmed Reference : 2901224JF As part of the Data Centre Infrastructure Management team, you will be supporting and operating business critical university data centre environments. This will be across all Campus locations and off-site data centre sites. About the Role To support the development and maintenance of the University's Data Centres and physical IT Infrastructure across multiple locations including Data Centres, Main Equipment Rooms (MERs), Distribution Equipment Rooms (DERs) and Secondary Equipment Rooms (SERs). To provide 24/7 response to critical ICT events as part of an on-call rota. What you will do - To design and implement flexible and innovative technical environments and platforms throughout their entire lifecycle in support of the University's core mission. To collaborate with external suppliers, staff from across the department and directly with the University community to capture requirements and agree implementation details. To engineer solutions using agreed tools to meet identified requirements. - To ensure reliability and quality of services delivered by creating and maintaining processes, policies, standards, and documentation that underpin the rest of the University IT Estate. Actively ensure that these are used by everyone who interacts with the data centres, equipment rooms or the services housed within them. - Respond to manual and automated alarms and alerts (including environmental factors and service issues), originating from the Data Centres, MERs, DERs and SERs across the campus and various University premises, triaging, resolving and/or escalating, as necessary. Support Data Centre Infrastructure Technicians in more complex situations. - Engage with roadmaps and strategic change to understand how the data centre infrastructure service should evolve. Keep up to date with external suppliers and industry practice and propose change where there is opportunity to improve service or efficiency. The post holder will be expected to undertake the duties as part of an integrated team and will be expected to adopt priorities and engage in activities that promote the effective working of the whole team. Internal: - Technical specialists and service delivery teams within iSolutions. - Academic staff at all levels across the organisation. - Professional Services and Faculty colleagues across the University. External: - Datacentre facilities, hardware and software suppliers and service providers. - Other academic institutions and related organisations to participate in collaborative activities and projects to the benefit of iSolutions and the University as a whole. It is expected that the duties will be performed in the light of the relevant activities in Higher Education generally. The post holder will be expected to be aware of the activities and initiatives being formulated globally within the relevant specialist area and will be expected to take part in such activities should they be relevant to, and of benefit to, the work being undertaken locally. The University of Southampton is a research-driven institution, home to some of the world's leading minds, expanding our knowledge, and passing it on to future generations. iSolutions is the University's IT support service whose 230+ staff support the delivery of the University's research and education activities as well as the usual business operations. We would love you to join us and help change the world for the better. The post holder should have: - Experience of working within a large, highly available data centre environment. - Experience of managing and troubleshooting enterprise level network, server and storage hardware and software. - Significant experience of delivering change using appropriate methodologies. - A relevant technical, engineering or science degree and/or equivalent technical experience OR Higher Qualification in Computing or qualifications from Microsoft, Red Hat or VMware OR Skill level equivalent to achievement of HND, Degree, NVQ4 or basic professional qualification. We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity. Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment quoting the job number.

Senior IT Field Engineer Middlewich £30,000 - £40,000 + Company Van or Fuel Card, Pension, 28 Days Holiday, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities. This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success they are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting. The ideal candidate will have strong knowledge of networking including LAN, WAN, DNS, TCP/IP and DHCP. You will also have experience with firewalls, routing & Switching, MS 365 and ideally virtualisation This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day! The Role: * Troubleshooting and resolving issues * 1st /2nd line support * 1 in 4 weeks on call + some occasional weekend working * On going monitoring and maintenance of client networks & infrastructure * Mon to Fri, On-Site The Person: * Networking/Routing/Firewall experience * Experience with Microsoft 365 * Virtualistation experience, such as; VMware or Hyper-V desirable * MSP background desirable

Service Delivery Engineer (24/7) Opportunity: Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line Service Delivery Engineer who is happy to work a varied shift pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must have demonstrable experience in Tier 3 resolution at administration level across cloud, server, networking and virtualization. Our client is paying up to £45,000 (DOE) to be based in Sittingbourne working a hybrid shift pattern consisting of nights / days. You will be a good communicator, technical proficient and be able to provide strategic guidance to clients with regard to technology and IT infrastructures and will enable major business process to change through enhancements to clients IT. You may also be called upon to provide guidance and technical expertise during design, selection, implementation, as well as technology selection. Responsibilities: Engaging with clients to determine their technology requirements Working with clients to deliver projects to a defined scope, quality, cost and timescale for outcome success. Clarifying client system specifications, understanding working practices and the nature of the customers’ business. Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite. Developing new technologies and then implementing these. Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint. Designing, testing, installing and monitoring systems during the Project phase Preparing documentation and presenting progress reports to customers following implementation. The candidate will be technical proficient in the following areas: Microsoft technologies, including Office 365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure / AWS would be advantageous Server Operating Systems, Active Directory, DNS, Group Policy Virtualization technologies including Hyper-V or VMware Network hardware including Routers, Firewall, Switches, Wi-Fi (Vendor Neutral) IP/TCP hardware resolution at administration level Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel Mobile Device Management, Security products Backup and DR technologies with a strong understanding of BCP. Package: £30,000 - £45,000 depending on experience. Salary reviews, career progression, training and certifications. On Call Allowance Pension Holiday Training

Job Description DevOps Senior Operations Engineer Our Client is looking to recruit a Senior DevOps Engineer with at least 5 to 7 years expertise. They are a young talented team building the next generation video advertising platform. The key purpose of this role is focused on development in the capacity of improvements to the systems and operational environment by scripting, automation or building of tools. There are several key areas that require constant development: • Automation - Enhancements to the automation build process. Enhancements are continuously added to the base repository as well as additions of new technologies. • Scripting and Tools - There are many processes, tasks that can be made easier using scripts or custom designed tools in a managed services environment. We are looking for someone with knowledge of networking and storage, virtualization and operating systems, as well as good knowledge of the Architecture side of the role. Ideal skills and experience - what are you bringing to the party? • Experience working in operations - making sure the wheels are greased and the ship is humming along • Automation, Packaging, Deployments (Custom Hypervisor, Puppet, Git, scripting, CI services) • Source Code version control systems: Git & SVN • Monitoring: NewRelic, PagerDuty, etc • Programming Languages: Bash, PHP, GoLang • Virtualisation: We have a custom hypervisor (ZPF) but things like VMWare ESXi/KVM/oVirt/RHEV • Classics: Apache, MySQL, Redis, Varnish • Logstash & Elasticsearch • Networking (switching, routing, firewalls, IDS/IPS, VPN, load balancing, DNS, Cisco, F5, Akamai) • Multi cloud setup - AWS, Digital Ocean, Rackspace, Linode etc • DNS, NTP, SMTP, Jenkins • A solid background in Linux System Administration Functions and responsibilities This is a dynamic and varied role, which includes things like: • Build, deployment and maintenance of new and existing environments • Designing and maintaining highly available architectures • Security (patch management, vulnerability scanning & monitoring) • Uptime - design and maintain the systems and networking for uptime, resilience, architecting for failure. • Evaluation of new, cutting-edge technologies to help improve business processes and streamline • Develop highly-available, scalable, robust systems and take ownership of problems as they occur • Undertake ad-hoc out of business hours work for occasional technical support The salary for this role will be in the range £60K - £80K. Please send your CV to us in Word format.

Job Description Senior Liferay DXP Software Developer We urgently require a Senior Liferay DXP Software Developer with at least 3 to 5 years expertise of working Liferay and Java. The project involves a Liferay DXP Upgrade. You will be involved in the technical discussions to how best to change current hooks in 6.2 in a way that can easily be migrated to Liferay DXP. There will also be some technical consultancy required to define strategy and approach for content migration and content structure. The following are some elements of what will be required: • script to migrate snippet portlet preferences to Liferay Content • template to display the migrated content via Liferay content portlet • automatic replacement of the existing snippet portlet with a Liferay content portlet displaying appropriate content. Additionally part of the project will contain department knowledge transfer and training on best practise use of Liferay DXP to include: Deployment workstation/developer environment setup dependency management continuous integration This is a 6 month contract assignment. Will be based in Reading. Please send your CV to us in Word format along daily rate and availability.

Our client is looking for a Core Service Architect to work on a hybrid working basis in a contract until the end of March 2025 initially with further extensions. This role is Inside IR35 and requires a candidate with active security clearance. Essential skills, qualifications, and experience In order to deliver this service, it is essential that individuals have:* Architecture and development of secure Hardware and Software solutions with successful delivery on complex, large scale programmes utilising emerging technologies where possible. * Writing technical requirements and producing detailed solution architectures.* Delivering accredited secure solutions within the UK Public Sector.* Defining scope for product selections against complex requirements, specifically measuring performance, cost, and time.* Detailed knowledge and understanding of JSP and over-arching HMG policy.* Hands on design of:o Microsoft Windows Server 2012, 2016, 2019, 2022;? IDAM, AD, NTFS permissions? DNS? DHCP? Group Policy (Including Security Hardening) ? NTP? PKIo Mail? Microsoft Exchangeo Voice and Video Conferencing? Skype for Business? Microsoft Teams? SIP with TLS federationo Database Services? Microsoft SQL Server inc Always On? PostgreSQLo SharePoint 2019o MECM / SCCMo Desktop Management? Windows 10/11 Deployment* At least one of the following professional certifications that have been obtained within the last five years:o Windows Server certification, MCSA (Microsoft Certified Solutions Associate) / MCSE (Microsoft Certified Solutions Expert) or similar.* Hold a valid Security Clearance (SC)* Competency in MS Office Suite.In order to deliver this service, it is desirable that individuals have:* Public and Private cloud architectures utilising Software Defined Datacentre (SDDC) techniques.* Virtualisation technologies such as VMware ESXi, vCentre, vSAN and Horizon.* A firm grasp of management tooling and ITIL.* Excellent communication skills with diverse and adverse audiences.* Strong critical thinking and analytical skills.* Ability to identify risks associated with business processes, operations, information security programmes, and technology projects. * Working within the public sector, preferably Defence* Automation and Orchestration technologies and principals.* Delivering in Agile and Waterfall project management environments* Experience of capturing architectures utilising Archimate architecture modelling language.* Experience with the Atlassian Toolset - JIRA, Confluence and BitBucket for delivering Agile based projects. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description Years of relevant experience 5+ years Education Level Bachelor's Degree Career Level Experienced (Non-Manager) DevOps Developer We are currently seeking a DevOPS Developer engineer to take on the responsibility of the Systems Administration role/department. The ideal candidate will have a minimum of 5 years commercial experience of managing large and diverse systems with a specialism and focus towards LAMP based systems. This is a fantastic opportunity for an experienced DevOPS to join our expanding team, managing our servers. You must have performance tuning experience with Linux (preferably Centos 6.X), Apache 2.X, MySQL 5.X and PHP 5.X. Overview: We currently develop and host a bespoke high performance e-commerce platform on behalf of our established clients. Server setups vary from single dedicated servers to a load-balanced web nodes with database active-passive cluster. The infrastructure is managed hosting with 2 providers and over 30 servers. What You Will Be Doing: The successful candidate will reactively and proactively manage and monitor the infrastructure and ensure any issues are investigated in a timely manner either first hand or delegated to the hosting provider depending on the priority/severity of the issue. Based in Central London and reporting to the Tech Director, the DevOPS will work close with the development team to ensure a dynamic, robust, and scalable infrastructure to support our platform, 'Aurora'. On a daily basis you will be responsible for the smooth running of Aurora Commerce production and development servers What You Need for this Position: Required Technologies with performance tuning experience : • Linux - preferably Centos 6.X • Apache 2.X • MySQL 5.X • PHP5.X Required Skills : *Solid Linux systems engineering/administration experience *At least 5 years experience working in a high traffic, production web based environment *Experience with 24/7 Linux based web operations environment *A good understanding of: • HTTP and HTTPS • DNS • TCP/IP Networking principles • Firewalls rules and configuration • Experience of virtualisation technologies and virtualisation management (KVM, VMware, AWS) *Strong verbal and written communications skills. These include proficiency in documentation, and creating policies, procedures, and standards Advantageous but Not Essential (nice to have): • Varnish • Memcached • Redis • Sphinx • VSFTP • SVN • Redhat Clustering • GFS • NFS Salary will be in the range £40K - £55K Please send your CV in Word format, along with your salary and availability details.

Senior Infrastructure Engineer - £75,000 - £90,000 - Financial Services - London - Hybrid Working Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced Senior Infrastructure Engineer to be based at their London office. The Operational support team is responsible for supporting and maintaining all corporate IT services, ranging from desktop engineering through on premise and cloud virtualisation, storage and SAAS products, network connectivity as well as providing an escalation point for support. Role & Responsibilities: Service Maintenance and Checks - Perform scheduled checks on various IT services to ensure smooth operation and early detection of potential issues. Service Improvements - Identify and implement service improvements to enhance the efficiency and reliability of IT services. Escalation Management - Handle escalations from other support teams, ensuring prompt and effective resolution of complex technical issues. Disaster Recovery (DR) Management - Participate in planned and unplanned disaster recovery events to maintain service continuity. Capacity Management - Monitor and manage the capacity of IT services to prevent outages and ensure optimal performance. Liaising with Third Parties - Work with third-party vendors and internal business units to resolve IT issues and improve service delivery. Essential Skills & Experience: To be considered for this role you must have 5+ years’ experience in a 3rd line technical role with detailed hands-on experience of troubleshooting with the following technologies: VMWare ESXi & VCentre PowerShell scripting and automation Storage technologies Backup tools (ideally Commvault, but training can be provided) Azure AD, Office 365 & Intune Windows Server Active Directory, Exchange Server, clustering and file servers SMTP HPe hardware Network routing / 802.1x / firewalling (Desirable) Package: £75k- 90k basic salary. Annual bonus. Contributory pension. Private medical cover. + Excellent benefits package. Senior Infrastructure Engineer - £75,000 - £90,000 - Financial Services - London - Hybrid Working

Job Description IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Palo Alto firewalls Firemon - Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.

Architect Opportunity - Fully Remote - Up to £100,000 PA + Benefits About the Company: Join an award-winning, UK-wide software engineering company that collaborates extensively with the UK Government. This forward-thinking organisation values and encourages its employees, offering a fully remote work environment. Eligibility: To apply for this role, you must either have SC Clearance or be able to obtain Security Clearance. This means you must be a British Citizen and have been living in the UK permanently for the last 5 years. Role Overview: As an Architect, you will be a part of a small, fast-paced, agile delivery team. Using agile methodology and DevOps techniques, you will design, build, and maintain cloud infrastructure to support workloads for customers in the RAF. Key Responsibilities: • Draft technical Statements of Requirements for cloud-native applications and platform solutions. • Define and assess technical architecture and solutions. • Define technical and business requirements. • Produce high- and low-level technical designs. • Produce high-level operating model designs. • Define security controls and architecture in line with cloud and application security best practices. • Define and select appropriate DevOps pipelines, processes, and tools. • Select suitable coding languages, testing strategies, and tools. • Define tools and practices for monitoring and supporting cloud applications. • Define service management practices/processes. • Architect and support the delivery of on-premise virtualization solutions (VMware ESX, vCenter). • Architect and support the delivery of IaaS, PaaS, and SaaS public cloud solutions (AWS & Azure). Ideal Candidate Profile: • Experience with contemporary software engineering, including the selection and application of appropriate technology and patterns. • Consultancy experience is highly desirable. • Experience with RAF or MOD is highly desirable. • Confidence in working within a team developing full-stack solutions. • Experience in defining, installing, or supporting networking solutions. • Familiarity with DevOps practices such as virtualization, containerization, CI/CD, and IaC. • Experience working in agile environments using methodologies like Scrum and Kanban. Benefits: • Healthcare • Life Insurance • Flexible working • Pension • 6 Paid Days Training a year • Holiday • Certifications • Career Coach • Bonus How to Apply: If this opportunity interests you and you meet the security clearance requirements, please respond with an up-to-date CV to be considered. This architect role offers a unique opportunity to work on impactful projects within a supportive and dynamic team, all while enjoying the flexibility of remote work and a comprehensive benefits package. If you fit the eligibility criteria, don't hesitate to apply! To find out more about Computer Futures please visit XX XX XX XX XX Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role - 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms - Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks - WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security - Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.