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Job Description Senior Liferay DXP Software Developer We urgently require a Senior Liferay DXP Software Developer with at least 3 to 5 years expertise of working Liferay and Java. The project involves a Liferay DXP Upgrade. You will be involved in the technical discussions to how best to change current hooks in 6.2 in a way that can easily be migrated to Liferay DXP. There will also be some technical consultancy required to define strategy and approach for content migration and content structure. The following are some elements of what will be required: • script to migrate snippet portlet preferences to Liferay Content • template to display the migrated content via Liferay content portlet • automatic replacement of the existing snippet portlet with a Liferay content portlet displaying appropriate content. Additionally part of the project will contain department knowledge transfer and training on best practise use of Liferay DXP to include: Deployment workstation/developer environment setup dependency management continuous integration This is a 6 month contract assignment. Will be based in Norwich. Please send your CV to us in Word format along daily rate and availability.

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Hybrid role with our Dublin office. Help strengthen our Team as our Infrastructure Technical Support Manager. Hybrid role with our Dublin office, with being onsite 2-3 times a week, home based the rest. Great opportunity to join our team as our Infrastructure Technical Support Manager to be responsible for the technical management of our 3rd party technical infrastructure engineers. What You'll Be Doing: •Ensuring incidents and requests assigned to Level 2 and Level 3 teams are resolved according to agreed service levels•Co-ordinate the activities between the Technical Teams and third-party vendors in the resolution of such incidents•Ensuring the timely and efficient implementation of approved changes•Responsible for maintaining the overall health of the managed service infrastructure•To build and maintain collaborative relationships with technical delivery teams and external suppliers•Ownership of call response and resolution•Responsible for managing the availability of the services•Working closely with the Service Management & Lifecycle teams to provide support for customer issues, major incidents, escalations and service improvement activities. What we're looking for: •Experience leading technical teams with a good understanding of infrastructure technologies (Windows, VMware, UNIX & on-prem cloud) in a service provider organisation.•Experience of building excellent working relationships with Board Level Executives (SMT) and Directors/ Senior Management (customer and internal).•Proven track record of managing an infrastructure related ICT service•Experience in supporting/managing technologies such as: Windows Server, infrastructure (SAN, Virtualization), Exchange and content filtering technologies, enterprise level backup solutions (Commvault) monitoring (SolarWinds) and Citrix application delivery•Experience of managing call response and resolution•Experience of technical team management and work allocation•Experience of ITIL standards and procedures•Change, release, problem, incident and capacity management experience•Ability to persuade and influence organisationally through a variety of approaches and across all levels of the business.•Excellent verbal and written communications including presentation skills.•Outstanding problem-solving skills. About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? •Opportunity to progress your career•23 days annual leave (rising to 27 days with time) with opportunity to buy more leave•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform•Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. To view our Covid-19 and process adjustments information, please visit the Capita Careers site. We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

Job Description IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

Solutions Architect opportunity to join an Award-Winning UK wide Software Engineering company, who do a lot of work with the UK Government- working on a Fully Remote basis. Solutions Architect opportunity -Fully Remote - up to £100,000 PA + Bonus + Great Benefits To apply for this role you must be SC Cleared or able to obtain Security clearance - *That means you must be a British Citizen and have been living in the UK permanently for the last 5 years* As a Solutions Architect you will join one of our small, fast-paced, agile delivery teams; using agile methodology and DevOps techniques to design, build, and maintain cloud infrastructure supporting workloads for customers in the UK Government. You should have experience working in security and defence, ideally with the RAF or MOD. Responsibilities: • Draft technical Statements of requirements for cloud native applications and platform solutions. • Define and asses technical architectures and solutions. • Define technical and business requirements. • Produce high and low level technical designs. • Produce high level operating model designs. • Define security controls and architecture commensurate with cloud and application security best practice. • Define and select appropriate DevOps pipeline, process and tools. • Define and select appropriate high level of coding languages, testing strategies and tools to be used. • Define the tools and practices to be used to monitor and support cloud applications. • Define service management practices/process. • Architect and support delivery of on-premise virtualization (VMware ESX, vCenter) solutions. • Architect and support delivery of IaaS, PaaS and SaaS public cloud (AWS & Azure) solutions. You will ideally have exposure to; • Contemporary software engineering including selection and application of appropriate technology and patterns • ANY Consultancy experience is highly desirable. • ANY Central Government experience is highly desirable. • Confidence working in a team developing full-stack solutions. • Defining, installing, or supporting networking solutions. • DevOps and the techniques which enable it - including virtualisation, containerisation, CI/CD and IaC • Working in agile environments using methodologies such as Scrum and Kanban. • MOD experience or related Benefits you will enjoy include: Healthcare - Life Insurance - Flexible working - Pension - 6 Paid Days Training a year - Holiday - Certifications - Career Coach - Bonus If this sounds like something you could be interested in and would like to know more and you are eligible for the Security Clearance please respond with an up to date CV to be considered. To find out more about Computer Futures please visit XX XX XX XX XX Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Solution Designer & Architect Role - Telephony / MicrosoftDescription: CONTRACTOR MUST HOLD SC CLEARANCELocation: Remote with occasional travel to WarwickDuration: 6 Months (Until 14/03/25 initially)Role Description:A solution designer and architect to follow a solution brief for the development of a domain (cloud) joined kiosk workstation (circa 30 devices) build for a high availability telephony solution.The individual will be required, at pace, to design and build the solution themselves and ensure governance is met along the way.The solution itself is a kiosk build Windows desktop solution that will be contained within a VLAN that has minimal external connectivity.The individual will need design, config and build skills in the following headlining technologies/products:* Microsoft Entra* Microsoft Intune* Microsoft Windows 11Additionally, the Kiosk build developed will need to be deployed with the follow existing products which may require adjustment to operate int he context of this solution, the individual will be accountable for driving any necessary adjustments:* Microsoft Defender* Palo Alto XDR* TMC Telephony Client* Touchscreen and phone handset drivers and configuration* Scripting to enable operation of the telephone system in a manner similar to an existing operation* Other management agents such as SNOW Atlas, TeamViewer, etc as required for IT Service ManagementThe individual will be required to own the full design, delivery and testing of this element of the end to end solution:* Cloud solution - consisting Microsoft Entra and Intune* Workstation solution - consisting the build and lockdown to CIS 1 benchmark* Application deployment and configuration* Network configuration enabling communication with the line of business services at remote site, plus understanding and driving all relevant communications and networking for the device to communicate with management systems such as MS Entra, Intune, ServiceNow, etcTesting will be conducted to ensure the application functions, is operable by the user community, and that all infrastructure and supporting components are serviceable.IF YOU DO NOT HOLD A CURRENT ACTIVE SC CLEARANCE, YOUR APPLICATION WILL BE REJECTEDDue to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.

Technical Support Engineer (3rd line Windows O365 Azure) Epsom to £50k Are you a technologist with advanced problem solving and communication skills? You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment. As a Technical Support Engineer, you will provide expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1st and 2nd line engineers in escalated incidents. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and Azure, project-based work, security patching, and mentoring. Location: You'll join the team in Epsom on a fulltime basis, Monday to Friday; there is free parking a 10-minute walk away, bus and train links. About you: You have experience working in a service desk environment in a 3rd line support function, acting as an escalation point You have experience with desktop and server operating systems, Windows, O365 You have a good knowledge of Azure You have a good knowledge of Virtualisation and VMWare You have scripting experience using Bash or PowerShell You have system administration and networking experience You have experience in an ITIL driven environment You have excellent communication and collaboration skills As a Technical Support Engineer, you can expect to earn competitive salary (up to £50k) plus benefits. What's in it for you: Up to £50k salary Pension (up to 10% contribution) 25 days holiday Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this Technical Support Engineer (3rd line Windows O365 Azure) role. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Ability to educate and support User bases of varied level of IT knowledge High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: Exposure to Market Data, Bloomberg, Trader Support (bonus) Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level PowerShell to a moderate level VPN troubleshooting and Support understanding necessary. Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Role: Security Architect-Rate: inside IR35Location: Hybrid 2 days a week onsite in Warwick Duration: 6 monthsJob Description: Client requires 4 solution architects to support a cyber programme for around 6 to 8 months, The projects are to be deployed in the OT space but will be developed using modern deployment tooling present in IT systems. Knowledge of modern IT tools is essential and so is understanding the requirements of the environments being modified. Further detail on each project taking client jargon away (but keeping the IT lingo that could help someone understand what we are trying to do):* OT Remote Backups:o Build and deployment of multiple hosts across the country using Red Hat. o Deployment will leverage tools such as Kickstart and Ansible for automation and Satellite for updates. o File sync solution to orchestrate recovery files across multiple locations and enable processing at central location.* ?OT Data Insights Platform:o ?Data collection and forwarding to surface data from substations using protocols such as MQTT and OPC.* OT Paw Refresh:o Centrally managed Privilege access workstation using Microsoft tooling (e.g., Azure, Intune). o Virtual machines to contain applications used to manage the assets.* ?P&C Hardened Compute Platform:o Build and deployment of hosts using Red Hat + KVM. Deployment will leverage tools such as Kickstart and Ansible for automation and Satellite for updates. o ?Virtual machines to contain applications used perform operation activities.* OT Services Network Enhancements:o Creation of a Network Management Centre.o Asset management solution.o Evaluate network improvements to enhance security and resilience.Program overview: * Workplace * OT PAW delivered semi rugged transient, integrating with substations. March 2026 lifecycle coming to an end, they would like to know how to refresh the tech, achieve CAF enhanced and develop the machinea. 560 laptops in scopeb. Not enterprise standardsc. Specific platform to used. Azure intune leveragede. Build on existing design/requirements * OT remote backup a. In the substation environmentb. Substation control environment is configured and moving smoothly - settings and set up is okc. They need to protect the asset d. Take a backup and keep within a secure drive in the substatione. Risk is damage, loss, stolen or fire so they don't have a working copy to restore the system / assetf. Need to build resilience - find a location to upload the site backup in the the serverg. Cant be put into a hybrid cloud, need to be in a grid datcentreh. Machine on substation, use own private network, own servers in the DC and data storagei. Capability to manage the host on linux, linux KVM. j. Have a server, deploy, buy hard ware and deploy onto the data storek. 261 sub stations, l. 2 DC's, 2 data storesm. OT facing - windows PC, no key board, no KVM tooln. App compresses the data, uloads into the data store, captures the infoo. When needed to restore, pings app, build in same machinep. Not automated form the system, manual process - back up from SES, file safe, engineering host and kept in separate system - adhoc and manual onlyq. No frequency, adhoc * OT Data Insights Platform:a. Air gappedb. 2nd machine is the data insights platformc. Same data store as remote backupd. Strong data architecture and solution architecturee. Primarily a data architectf. Structure, definition, hosted, aggregated * Hardening and compute platform a. Different types of machines in diff substationsb. Running a proof of concept with single type of hardwarec. Virtualised environmentd. Different vendorse. E.g.: Hitachi, GE and siemensf. Own proprietary software and systemsg. They are changing hardware to single, virtualising, software will be differenth. Data insights platform sits on the new HMI * OT Services Network Enhancements: a. Their private network, tunnelling through NGs own networkb. Building some capabilitiesLA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.