Find your next tech and IT Job or contract Web applications

Job Description Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Key skills required: • Supporting various teams across the CS Department and the Company to ensure the highest quality of service to our Customers - both internal and external. • Overall ticket workflow management and ownership, including 1st line triage and escalation of tickets to 2nd and 3rd line. • Troubleshooting, fault diagnosis and providing resolution to customer issues as appropriate. • Processing all enquiries professionally and efficiently, ensuring customers are regularly and fully updated on the progress of all logged tickets throughout their lifecycle. • Implementation of ITIL processes for Incident, Problem, and Change Management to introduce operational efficiencies and better support our Customers. • Monitoring agreed SLA's and ensuring daily/weekly targets are met Reporting on SLA targets, numbers and types of requests Maintain a sense of humour whilst working in a fast-paced dynamic team! Essential Skills ... At least 2+ years of experience in a customer facing Service Desk role , ideally in a SaaS environment within the Internet industry. • Working knowledge and experience of ITIL Service Management concepts, and how these are applied to the everyday issues which typically arise. • Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. • Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. • Understanding of tracking tags and a basic understanding of web languages including HTML, JavaScript, XML a major bonus. • Demonstrable experience at working both independently and in a team-oriented, collaborative, customer facing environment Based in Central London. The salary for this role will be £25K - £35K. Please send your CV to us in Word format.

Job Description Java Middleware Software Developer Someone who has excellent Java skills, Spring MVC, Apache CXF, Dozer (a fast and flexible framework for mapping back and forth between Java Beans) & XML: • A minimum of 5 years' work experience in Software Development • Experience with implementing service-oriented architecture (SOA) • Designs and develops Enterprise application integration (EAI) using any ESB products like Fuse, Camel, TIBCO, IBM message broker • Designs and develops ESB/SOA/BPM middleware layers using tools like Mule ESB, jBPM • Experienced in J2EE, Java Servlets, JMS, Design Patterns, Web services • Solid hands-on experience in architecting and developing J2EE based web applications (JSP, Servlet, JDBC, JMS, JAXB) • Expert level experience with SOAP and REST web services , open API development, and SOA concepts, using Spring with groovy, XML, JSON, and XSLT • Solid understanding of integration & design patterns • Gain adoption of platform delivery processes, standards and procedures • Provide hands-on technical leadership throughout software development lifecycle (requirements gathering, Proof of Concept (POC) development, RFP creation and evaluation, design, development, implementation and close out) • Experience in Database SQL Queries in Oracle • Experience in Tomcat or WebLogic or Web sphere • Ability to work independently in Agile Methodology (KanBan) • Experience with different open source stacks including build & release processes like Maven, Ant, etc. • Experience in JBOSS EAP or Tomcat or WebLogic or Web sphere,JBOSS EAP The position is based in Stratford East London. The salary for this role will be £40K - £60K. Send your CV to us in Word format.

Full Stack Developer opportunity to join an award winning Intelligence Software Engineering company doing high level work across multiple sectors including Defence, working with the UK Government. The role is offered on a fully remote basis. Full Stack Developer Position - Fully Remote - Up to £80,000 + Bens To be considered for this role you must be SC Cleared or able to obtain Security clearance - *That means you must be a British Citizen and have been living in the UK permanently for the last 5 years* As a Full Stack Developer, you will join one of our small, fast-paced, agile delivery teams; using agile methodology and DevOps techniques to build backend systems, data processing pipelines and progressive web applications. You will be working on cutting edge technologies alongside some of the best software engineers in the UK. The company is interested in people with experience in one or more of the following technologies: Java, AWS, React & TypeScript, (Any DevOps experience is desirable) You will ideally have experience in: • Contemporary software engineering including selection and application of appropriate technology and patterns. • DevOps and the techniques which enable it - including virtualisation, containerisation, continuous integration, continuous deployment and infrastructure as code. • Confidence developing full-stack solutions as a polyglot developer/engineer. • Working in agile environments using methodologies such as Scrum and Kanban. The company offers fantastic benefits including; Full Remote working, career coach, 5 days paid training, Toil (flexible working hours to suit your life), Pension, Share Scheme, Bonus You will specialise in the use of open source libraries and components and will use tools like GitLab to build continuous integration pipelines ensuring software is of the highest quality and is secure. You will deploy software to multiple environments including public (AWS & Azure) and private cloud. If this sounds like something you are interested in, don't hesitate, apply today. To find out more about Computer Futures please visit XX XX XX XX XX Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales