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We have a current opportunity for a Artificial Intelligence Engineer on a Permanent basis. The position will be based in London. For further information about this position please apply. To find out more about Computer Futures please visit XX XX XX XX XX Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

Business Support Analyst London £37,000 - £45,000 + Holidays + Pension (12 month Fixed-Term Contract) An excellent opportunity for an individual with experience in business support/analysis to join a global leader in electronics on a 12-month fixed-term contract, offering a diverse role with a competitive pension and holiday package This company is an established, globally renowned business specializing in developing safety electronic systems for various industries. In this role, you will be pivotal in providing technical and functional support for business applications, ensuring data integrity, adhering to standards and procedures, and meeting SLAs. You will handle escalations both internally and externally and identify key training areas to enhance the IT function within the organisation. This position is office-based and will require occasional travel to sites The ideal candidate for this role will have substantial experience in business support, with a strong understanding of system processes and procedures. They should possess a strong grasp of ERP and IT systems and Excel and be a confident communicator. The right candidate for this role will have a Full UK Driving License due to the occasional travel to local sites. This role is a great opportunity for an individual with strong business support experience looking for a fixed term opportunity offering a diverse role in an established leading business with pension and holidays. The Role: *Business Applications Support - ERP Systems, Excel *Coordinating and managing support requests *Ensuring SLAs, Data Integrity, Company procedures *Occasional Travel to sites *Office based in London The Person: *Experience in Business Support *Working with ERP/IT Systems *Strong communication and teamwork skills *Full UK Driving License Reference Number: BBBH 237556 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Location: Hybrid / Flexible Norwich: £32,709 to £44,975 per annum London: £35,510 to £48,826 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Our team is growing, you can be part of one of LinkedIn's Top Companies 2024 We have an exciting opportunity for an experienced Analyst, skilled in Windows Enterprise, Modern Device Management and Identity and Access Management. As an analyst, you'll have experience in comprehensive support in technology solutions within M365. You'll play a key role in overseeing incident, change and problem management. You'll be involved in the ongoing development, optimization, and enhancement of security, performance, and usability within M365 services, requiring technical knowledge in Modern Device Management techniques, Windows Enterprise, endpoint security, application deployment, and Identity and Access Management. Your experience should include Microsoft Entra ID for secure user management and effective use of Entitlement Management. You should be aware of Intune's modern device provisioning techniques such as Autopilot and application deployment methods like MSIX. Experience in PowerShell and other scripting languages are essential, with additional experience in managing Apple devices using platforms like Jamf being advantageous. In collaboration with Architects, Lead Engineers and Engineers, you'll translate user stories into tasks to then implement using Agile methodology. Acting as primary liaison between the technical team and business stakeholders you'll build relationships and be an effective communicator. Your proactive approach will contribute to the continuous development and sharing of knowledge within a team-oriented environment, promoting a culture of learning and continuous progression. Are you ready to take your next career move and join our team? With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Wednesday 25th September 2024 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Occasional travel to Clarion offices may be required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Manual Tester - 12 Month Contract - Up to £600 per day (Inside IR35) - London - Investment Banking Job Overview: We are seeking an experienced Manual Tester for a 12-month initial contract with a leading investment bank in London, offering a hybrid work model with 2-3 days per week on-site. The ideal candidate will have a strong background in manual testing within the financial services sector and hands-on experience with OPF (Open Platform Framework). In this role, you will be crucial in ensuring the quality and reliability of banking systems through meticulous manual testing. You will work closely with development teams, project managers, and business stakeholders to deliver high-quality solutions that meet both functional and non-functional requirements. Key Responsibilities: Manual Testing: Perform thorough manual testing of financial applications and systems, including functional, regression, and system testing to ensure adherence to quality standards. Test Case Development: Design, develop, and maintain detailed and comprehensive test cases and scenarios based on business requirements and technical specifications. Test Execution: Execute test plans, document test results, and identify, log, and track defects to ensure issues are resolved before deployment. Collaboration: Work closely with development teams, business analysts, and project managers to understand requirements and ensure effective testing coverage. Reporting: Provide regular status reports and test summaries to stakeholders, highlighting key issues and progress. Issue Resolution: Actively participate in defect triage meetings and collaborate with developers to resolve issues promptly and effectively. Documentation: Maintain and update testing documentation, including test plans, test scripts, and defect logs, to ensure accuracy and completeness. Required Skills & Qualifications: Manual Testing Expertise: Proven experience in manual testing, particularly within the financial services sector or investment banking. OPF Experience: Hands-on experience with Open Platform Framework (OPF) or similar technologies. Testing Tools: Familiarity with common testing tools and platforms for defect tracking and test management. Analytical Skills: Strong analytical and problem-solving skills, with the ability to think critically and identify issues. Attention to Detail: High attention to detail and accuracy in test execution and documentation. Communication: Excellent written and verbal communication skills, with the ability to articulate issues and collaborate effectively with stakeholders. Documentation: Experience in creating and maintaining comprehensive test documentation. Rate / Details: 12 Month Initial Contract Day Rate: Up to £600/day (Inside IR35) Location: London 2-3 Days a week Manual Tester - 12 Month Contract - Up to £600 per day (Inside IR35) - London - Investment Banking

Job Opportunity: Compliance Operations AnalystCity of LondonWe are excited to assist our prestigious client in the Insurance industry in their search for a dedicated Compliance Operations Analyst. This is a wonderful opportunity to join a robust team committed to exceptional standards and regulatory excellence. Role & Responsibilities * Maintain a deep understanding of regulatory reforms and guidelines affecting the insurance sector. * Monitor and analyze existing compliance processes to ensure alignment with current changes in legislation. * Conduct periodic internal reviews and audits to ensure compliance procedures are followed. * Prepare compliance reports and presentations for senior management to accurately communicate adherence status. * Assist with the development and implementation of new policies and procedures following regulatory changes. * Collaborate with other departments to ensure company-wide integration of regulatory requirements.Key Skills * Up to 2 years Insurance experience. * Excellent analytical skills to evaluate compliance standards and practices. * Strong communication skills, capable of effectively presenting and explaining regulations to different audiences. * Proactive in identifying potential compliance issues and implementing preventive measures. * Ability to handle multiple tasks, prioritize effectively, and meet deadlines. * Detail-oriented with a commitment to accuracy in all compliance documentation and reporting. * Must have right to work in the UK #LI-PB1

Transition Manager - c£700 p/day inside (flex) - 18-month contract - Remote Overview I am currently recruiting for a Transition Manager with one of my clients who are a global corporation with over 150,000 employees and a billion-pound turnover. You will lead the transition of activities for a Center of Excellence (CoE) and drive the transformation of a retained model as part of our Finance Transformation Programme (FTX). Role Responsibilities: Play a pivotal role in ensuring a smooth transition of processes, systems, and responsibilities, while also driving strategic initiatives to transform our finance function for enhanced efficiency and effectiveness. Develop a comprehensive transition plan outlining activities, timelines, dependencies, and resources required for the transition of activities from current state to target state. Coordinate with stakeholders across the organisation to ensure alignment and buy-in for the transition plan. Lead the execution of the transition plan, managing activities, resolving issues, and mitigating risks to ensure successful delivery within agreed timelines and budget. Drive the redesign of processes to align with best practices, streamline workflows, and enhance efficiency and effectiveness. Essential Skills and Experience: Proven experience in leading complex transition and transformation initiatives within the finance function, preferably in a multinational organisation or shared services environment. Managing People offshore - Supports others: Provides support to less experienced members of the team and is aware of individual differences. Helps colleagues perform tasks and use systems and processes. Leadership skills to motivate teams and drive change effectively. Ability to develop and execute comprehensive transition plans. Experience in integrating technology solutions to support finance transformation objectives. Proficiency in performance monitoring and reporting, including establishing KPIs and metrics. Experience in facilitating change management strategies to minimise disruption. Package: 12-18 month initial contract (possibility of extension) £700 p/day inside IR35 (flexible) Hybrid (2x week in London) Transition Manager - c£700 p/day inside (flex) - 18-month contract - Remote

FPGA Engineer (C++ RTL) London / WFH to £175k++ Do you have expertise with FPGA? You could be progressing your career in an impactful, hands-on role at a global HFT firm with significant bonus earning potential. As an FPGA Engineer you will join a cross-functional trading team to devise, build and support the fastest ultra-low latency market access solutions available worldwide. You'll develop the software that drives the hardware design to its optimum performance, continually seeking improvement of the efficiency of the hardware development workflow and integrating hardware designs into the larger software stack. There are many complex technical challenges to tackle, you'll be problem solving and collaborating with an experienced team on ground breaking tech. Location / WFH: You'll join colleagues in the London office three days a week with flexibility to work from home the other two days, when in the office you can enjoy a range of first class facilities. About you: You have achieved a 2.1 or above at BSc in Electrical Engineering or Computer Science You have experience with FPGA vendor tools such as Vivado / Quartus You have a strong knowledge of Linux OS and an understanding of basic network protocols such as TCP/IP and Ethernet You have a background with C++ software engineering and RTL design You have a keen interest in using software engineering methodologies to improve the efficiency of the hardware development workflow You're collaborative with great communication skills What's in it for you: As a FPGA Engineer you will earn a competitive package: Salary to £175k base + bonuses of multiple base salary 5 weeks paid holiday (+ Bank Holidays) Pension, Medical Insurance, Dental Insurance, Life Assurance and Income Protection schemes Reimbursement of wellness expenses Charity donation marching programme Apply now to find out more about this FPGA Engineer (C++ RTL) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Recruitment Manager London / Hybrid £65,000 per annum We are currently seeking a Recruitment Manager to spearhead the recruitment efforts for our esteemed broking client in the UK. This is an exciting opportunity to play a pivotal role in shaping the talent acquisition strategy for a dynamic organization. This role will be the first internal recruitment position for our client therefore you will be setting up the end to end recruitment process for both the UK and Ireland while also helping design the processes in their Workday systems. The Recruitment Manager will be responsible for developing and implementing effective recruitment strategies to attract top talent for our broking client. This role requires a deep understanding of the broking industry, strong leadership skills, and the ability to work collaboratively with various stakeholders. Having recruited brokers previosuly is highly desirable for this position. Key Responsibilities: Strategy Development: - Design and implement a comprehensive recruitment strategy tailored to the needs of the business. - Analyse market trends and competitor activities to inform recruitment strategies. Talent Acquisition: - Lead the end-to-end recruitment process, including job postings, candidate sourcing, screening, interviewing, and selection. - Utilise various sourcing methods, including social media, job boards, and networking, to attract high-quality candidates. Stakeholder Management: - Collaborate with hiring managers to understand their recruitment needs and provide guidance on best practices. - Maintain strong relationships with key stakeholders to ensure alignment on recruitment goals. Performance Metrics: - Establish and track key performance indicators (KPIs) to measure the effectiveness of recruitment efforts. - Prepare regular reports and presentations for senior management on recruitment progress and outcomes. Compliance and Best Practices: - Ensure all recruitment activities comply with relevant laws and regulations. - Stay updated on industry best practices and incorporate them into the recruitment process. What We Offer: - Competitive salary and benefits package. - Opportunity to work with a prestigious client in the broking industry. - Professional development and career advancement opportunities. - A supportive and collaborative work environment. #LI-PB1

Change manager London - Hybrid Permanent I am currently working with a leading InsurTech that partner with clients within the London Market to further advance digital capabilities. This is an exciting period for the business as they look to bolster their change team with a new change manager to deliver digital initiatives. In this role you will be developing and implementing change management strategies and plan that maximise employee adoption and usage delivered change initiatives, while reducing resistance to adoption. Responsibilities include supporting and coaching people managers through the transition and support project teams to integrate changes into their project plans. Responsibilities: * Take a structured approach to leading change activities, leveraging change methodologies, process and tools to create a strategy to support adoption of change * Support communication activities through design, development, delivery and management of communications * Assess the impact of change through impact analyses, assessing change readiness and identify key stakeholders * Support training through the inputting, documenting, design and delivery * Identify, analyse and prepare risk mitigation tactics * Manage anticipated resistance * Create actionable deliverables: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan * Support organisational design and definition of roles and responsibilities * Evaluate and ensure user readiness * Manage the change portfolio Experience & Qualifications: * 6+ years of relevant industry experience, and 2+ years in a similar role * Experience in a change management role / environment * Proficient with change management methodologies, tools and software * A continuous learner, staying up to date with industry knowledge and technology * DESIRED - Advanced degree in relevant field * DESIRED - certifications such as PROSCI If you feel you skills and experience match, please reach out with an up to date CV.

Job Title: Senior Internal Financial Controls Specialist Duration: 12 months with a view to extend Rate/Salary: £450-650 per day inside IR35 (subject to experience) Location: London/home based (2-3 days in central London office per week plus home working) The Role: The role involves maintaining the Internal Control Framework across the Group, including the accuracy of controls maintained on the control platform, and ensuring compliance with SOX requirements. * Develop and uphold a strong control environment through maintaining up to date process and control documentation * Support management in the identification and management of key risks * Conduct annual SOX testing in line with Group methodology to provide assurance over financial reporting * Manage the control remediation process for related control gaps/ deficiencies * Monitor control performance in Internal Control tool * Ensure the Internal Control tool is maintained for specific controls * Produce assigned reporting for both Executive and non-Executive management * Provide control oversight and identity control process improvements * Rationalise overlapping and duplicate controls Experience Required: * Qualified accountant (ACA, ACCA). * Internal Audit or Risk background within the Insurance industry is essential * Good SOX understanding and experience * Sound grasp of risk management principles and practices * Clear operational mind-set with first-hand experience of process re-engineering, root cause and business analysis. * Analytical thinker / pragmatic problem solver * Ability to deliver against tight deadlines and competing priorities If the above role would be of interest and you fit the following criteria, please apply online for consideration. Please not that recent Insurance industry experience is essential for this vacancy and applicants must have a notice period of 1 month or shorter to be considered. #LI-PB1

Ofgem is dedicated to securing an affordable and environmentally sustainable energy supply for every UK household and business. Playing a vital role in the transition to Net Zero, our work positively impacts consumers and the environment, contributing to a carbon-neutral energy system. We're seeking an exceptional Cyber Assurance Advisor. This role will be accountable to the Head of CA Assurance. Its primary function is to oversee, assist, report, and provide guidance in adherence to the regulatory framework. The goal is to guarantee the resilience of operational systems and networks within the electricity and downstream gas sectors in Great Britain, owned and/or managed by operators of essential services, against cyber and related security threats. Working closely with the Cyber Regulation Team, Leadership Team, Enforcement Team and Legal Team, you will contribute to developing a cyber assurance framework, encompassing activities like inspection, exercises, and testing for energy sector cyber resilience. Your key responsibilities include assisting in scoping, conducting, and procuring cyber inspections, exercises, and testing trials. You will Interpret penetration test findings and engage with internal and external stakeholders for cyber security assurance in alignment with policies and regulations. You will contribute to reviewing and interpreting assurance reports, aiding in remediation action plan creation, utilise expertise to support external providers of penetration testing services, assist in assessing sector systemic risks for prioritised testing, support organisations in complying with regulations, policies, procedures, and guidelines for assurance activities, record outputs and decisions from assurance activities, including incidents for potential enforcement processes and mentor and support Cyber Associates. Ofgem provides highly adaptable working practices, facilitating a successful balance between work and life commitments. The organisation boasts a positive culture, characterised by an approachable and amiable senior leadership team dedicated to supporting employees in their roles. Ofgem actively fosters an inclusive environment that values, supports, and celebrates the diverse voices and experiences of its colleagues. Join Ofgem and contribute to shaping the future of energy regulation and sustainability. Apply now and be part of a dynamic team committed to making a positive impact Key Responsibilities Support the development of a framework for cyber assurance activity such as inspection, exercising and testing for the cyber resilience of the energy sector. Support the scoping, conducting and procurement of cyber inspections, exercising, and testing trials for the new framework. Engage with internal and external stakeholders to provide appropriate cyber security guidance or assurance in accordance with policy and regulations. Contribute to the review and interpretation of assurance reports for inspections, exercising and testing, and contribute to remediation action plan production. Use your knowledge to support external providers of penetration testing services. Support organisations and industry to better comply with regulation, policies, procedures and guidelines for assurance activities. Record outputs and decisions from assurance activities and meetings, including any incidents, which may form part of an enforcements process. Key Outputs and Deliverables Attend and engage on regular review meetings with 3rd parties. Provide timely support and co-ordination of incidents and reporting. Review and support on testing reports and post assurance activities such as remediation plans. Essential Criteria (Lead criteria) Qualification in cyber security, relevant degree, or equivalent professional experience. (Lead criteria) Experience of the following criteria in cyber security that can be demonstrated by achievements in past positions: Scoping, organising, interpreting results and reviewing remediation plans for cyber assurance activities. Client-facing experience. Excellent writing skills evidenced through report writing or similar. Extensive experience working collaboratively with diverse colleagues. Have experience in the process of developing and managing a range of options and decisions that aligns with your organisation's priorities. Must be able to achieve and maintain SC clearance.

Job Description IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: • Extensive experience of the Microsoft Windows Desktop essential • A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable • Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack • Experience of network, printer, AV, UPS and Security hardware • Experience of working within a Cybersecurity framework • Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions • A good understanding of ISP solutions and connectivity requirements • Wi-Fi solution experience & knowledge • An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: • Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel • Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. • Disciplined, with the ability to prioritise • Experience working with internal and external resources to achieve consistently excellent service level3 • Ability and desire to expand with changing marketplace and technology. • Friendly, professional • Passionate about Technology • Recognises the importance of frequent and clear communication and documentation • Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

As the UK's regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. As the Digital Workplace Lead at Ofgem, you will be responsible for managing multi-disciplinary teams in a specific work area whilst operating within a Professions and Flexible Resourcing model. Your key objectives will revolve around executing projects and delivering outstanding results through effective project management and team support. You will be charged with setting the strategic direction, and managing the day-to-day operations of our collaboration and productivity products. Your expertise in product management and support will ensure that the team has the tools and resources necessary to deliver results for our clients, and internally. You will serve as the primary point of contact for all matters related to the effective use and administration of our Digital Workplace products, primarily Microsoft 365, All Devices and complementary SaaS collaboration tools. You will play a crucial role in ensuring the successful planning and delivery of work outcomes. This will involve setting clear objectives, establishing milestones and success metrics, managing budgets and resources, and building and supporting a high-performing team. In addition to your technical responsibilities, you will be responsible for fostering an inclusive and supportive work environment, by closely engaging with relevant stakeholders and leading your team with an open and collaborative approach. Your strong leadership skills and ability to create a positive and productive work environment will be essential in helping the team achieve its goals and deliver exceptional results. Your ability to communicate effectively, and your passion for technology will help you drive innovation and continuous improvement, ensuring that the team is equipped to deliver outstanding results. Benefits include the opportunity to work alongside new technologies, within a friendly and collaborative team, and the opportunity to be part of a learning and development-focused profession. Ofgem provides a flexible work environment, enabling individuals to effectively balance their professional and personal commitments. Due to the nature of this role the successful candidate will be expected to be in the London office for 3 days a week. Lead multi-disciplinary teams in a specific work area in the context of operating in a Professions and Flexible Resourcing model. Plan, oversee and deliver a set of work deliverables on time and to a high standard through effective project management and support of multidisciplinary team members. Provide inclusive team leadership by supporting and developing team members and demonstrating commitment to Ofgem values. Key Responsibilities Delivery of set of team deliverables, and managing and co-ordinating successful outcomes across team members and collaborating teams • Sets clear and transparent work objectives, milestones and success metrics at team and individual level to oversee and co-ordinate successful team outcomes. • Collaborates closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery. • Jointly responsible with the PDL on welfare and pastoral care of all colleagues. • Demonstrates effective diversity and inclusive team management within their team and the wider organisation. Key Outputs and Deliverables: Supports, maintains and optimises our digital workspaces and services, achieving service excellence. Delivering a digital workplace that improves the way we work. Providing the products (M365) and services to make our users' jobs easier, encourage greater collaboration and support flexibility in working patterns, locations and on devices of their choice - helping to drive forward digital transformation. The Digital Workplace manager you are responsible for deliver the best digital workplace experience to all employees, responsible for areas like communication, collaboration, mobility, productivity workplace applications and workplace innovations to enable the authority's employees to perform in a modern and engaging workplace where technology makes the difference. Supports and translates logical designs into the Microsoft Power Platform to meet the business and end user needs and ensures documented implementation to agreed quality, security, resilient and technology standards. Identifies risks, problems, process, financial optimisation and continuous improvement opportunities - contributing to the implementation of proposed solutions. Due to the nature of this role the successful candidate is expected to be work from the London office on a hybrid basis for 3 days per week. Essential Criteria Strong knowledge in the area of communication and collaboration, with a focus on SharePoint services, Power Platform and related Microsoft 365 products (LEAD) • Proven aptitude for leadership, e.g., through formal or informal management of others. • Experience of planning, configure, manage and maintain all hardware and software components of end user devices area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner. • End-to-end understanding of capabilities in the Digital Workplace area. • Extensive experience of the digital workplace product landscape and underlying IT solutions (Cloud office O365, file sharing and collaboration solutions, telephony, conferencing and mobility). • Experience in process and financial optimisation & automation. • Knowledge of technology operations and application usage, specifically demonstrating management of KPIs to optimise processes, services and performance.

Job Description Head of IT Infrastructure - City Our Client is looking to recruit a Head of IT Infrastructure with at least 7 to 10 years solid hands-on expertise to run the IT Infrastructure at this City based bank. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management or Head of IT Infrastructure. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the Central of London. The salary for this position will be in the range £70K - £90K plus benefits. Please send your CV to us in Word format along with your daily rate and availability.

Job Description IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities • Provide 2 nd and 3 rd line support to UK staff, schools staff and students • Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. • Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. • Install and configure approved computer hardware and licensed software, following agreed policies and procedures. • Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. • Manage staff and student user accounts following agreed policies and procedures. • Monitor and maintain server back-ups to ensure system and user data is protected and secure. • Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager • Any other reasonably requested duties Person Specification • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. • Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. • Demonstrable methodical problem solving, excellent analytical skills and creative thinking. • Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. • Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. • A desire to, and demonstrable experience of supporting teaching and learning • Effective engagement with IT service partners and 3rd parties Technical Skills • Windows Server 2012/2016/2019 • Windows 10 • Active Directory support • Office365 • LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. • SIMS.net and SOLUS3 support • Mobile device support including Apple, Windows, and Android tablets • AV and interactive boards and screens • Shared printing solutions • Desktop/Server Hardware support and troubleshooting • Apple device management and support Experience • Flexible working, travel to support multiple sites/offices. • Experience of working in a Service Desk environment (2nd or 3rd line support role) • Experience of working in the education or similar sector is preferable. • ITIL preferred but not essential. Key Competencies Role Specific • Work Planning and Scheduling • Time Management • Listening and Organisation • Training, Mentoring and Delegating • Problem Identification and Solution • Process Improvement Safeguarding Responsibilities • To comply with safeguarding policies, procedures and code of conduct • To demonstrate a personal commitment to safeguarding and student/colleague wellbeing • To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. • To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

Job Description Technical Project Manager - Bank - City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary • Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders • Developing a deep understanding of projects to gain insights into the scope of service delivery • Manage metrics reporting and analysis of business demand against capacity constraints • Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies • Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. • Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements • Provide communication and escalation to IT and business area management on critical issues • Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: • Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions • Experience of leading, energising and mentoring project members • Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. • Ability to work to tight deadlines and work calmly under pressure • A high level of organisation and demonstrated skills to manage a team's capacity • Comfortable multitasking and prioritising several tasks at once • Hard-working with an outgoing and positive nature • Excellent communication skills, both written and verbal • Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: • Microsoft based environment including - MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix • Network - Cisco, Palo Alto, ForcePoint, Symantec Email Security • Programming Language - T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.