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ResponsibilitiesConduct primary and secondary user research.Conduct and evaluate quantitative and qualitative research.Perform market and ethnographic research.Work closely with cross-functional teams to identify and evaluate research topics.Plan and implement user research strategies and methodologies.Advocate research findings to diverse audiences through written and oral presentations.Mentor and coach junior UX researchers on the team.Perform usability studies with consumers.Ask questions, gather data, and analyze data.Use a diverse set of UX research tools.SC clearance is mandatory for this position.Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Title: 2nd Level Application Support Engineer Location: Remote based Salary: up to £40,000 per annum Start date: ASAP In 2011, we merged with Affinion Group (based in the US), a global leader in customer engagement and loyalty solutions with over 40 years' experience. Since then, Affinion has rebranded to Tenerity and has over 2,000 partners worldwide, including many of the largest and most respected companies in the financial services, retail, travel, and ecommerce sectors. About The Role: Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region. We provide a specialised level (a deeper understanding of systems, technology and applications) of support to triage issues beyond basic troubleshooting that require a higher level of technical expertise. You will proactively monitor our platform health (dashboard, monitors, alerts, etc) to provide quick workaround for critical issues and keep business stakeholders updated promptly in case of any interruption. Our focus is production availability and stability to meet SLA and KPI metrics. Our team is available for 24*7 on-call support for any production outages and severity incidents. This position will provide 2LS (Second Level Support) to our global team. Responsibilities: Provide production support for AWS Cloud & Nextgen Platform (Basic Java or any other programming skills, PL/SQL and basic Mobile app knowledge is mandatory) Develop and maintain PL/SQL scripts to retrieve data for troubleshooting, analysis and reporting Follow standards for IT Infra administration and AWS operation including the scheduling, running, monitoring, logging, management of errors Recovery from failures, and validation of outputs to target systems Experience with data modeling concepts and familiarity with data modeling & data configuration tools Sound Knowledge in API & Micro services Hands on experience in automating manual support operations Perform root cause analysis for application incidents Perform daily maintenance and monitoring tasks, which allow the smooth running of systems, and prevent problems from occurring Provide On call Support (as part of roster) Support Ticket (Incident) management Identify and develop utility software that can help automate and pro-actively manage the support status of business applications Assist with maintaining metrics, key performance indicators (KPIs) and service level agreements (SLAs) to highlight the data as a basis of operational analysis and decision making Contribute and maintain 2LS Support operations service guides, policies and procedures Participate in collaborative working relationships at all contact levels of the company; effectively communicate progress/challenges to appropriate personnel. Comply to information security/privacy compliance requirements and business needs into enterprise-wide data security/privacy standards and policy. Qualification: Bachelor's degree or comparable experience may be considered in lieu of degree requirement. 2+ years of IT experience with focus on support operations Exceptional verbal and written communications Demonstrated passion for problem solving; Ability to work autonomously in a fast-paced environment with multiple priorities and deadlines. Preferred experience with Atlassian products including JIRA and Confluence Preferred experience with various IT Service Desk technologies: including ServiceNow Must possess a high degree of integrity and maintain confidentiality of key information. Experience with distributed teams in various timezones. Knowledge of IT governance and operations. You'll work in an open and supportive environment where you'll be developed, challenged, and encouraged to achieve even bigger and better things - nationally and internationally. You'll learn directly from senior leaders, from the best in our business. And you'll enjoy real responsibility early on. Every company today talks about supporting diversity and inclusion. But at Tenerity, these values form an integral part of everything we do. For us, it's about bringing together the best talent, helping people to realize their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference. If you feel have the skills and experience to become our 2nd Level Application Support Engineer , please click 'apply' now - we'd love to hear from you!

Full Stack Developer / Engineer (C# SQL JavaScript) London / WFH to £85k Are you a data savvy Full Stack Developer with strong C# and SQL skills combined with a good understanding of finance / trading systems? You could be progressing your career and gaining valuable finance experience at a hugely successful Hedge Fund, working on complex and interesting systems with continual learning opportunities. As a Full Stack Developer you'll join a small, Agile team to design, develop and support the Portfolio Management systems. You'll be collaborating with Front Office users and will gain a good understanding of financial trading systems, working with modern tech across the full stack from SQL/Oracle, C# .Net Core on the backend through to Angular and TypeScript on the frontend, with a bias towards backend development. There's a range of projects from a couple of weeks through to longer term over several months. Location / WFH: You'll join colleagues in impressive Central London offices with flexibility to work from home one day a week. About you: You have strong C# .Net skills, ideally including .Net Core You have strong SQL development skills You're highly numerate with a good understanding of mathematics You have a good understanding of finance instruments / trading systems or Front Office environments You also have some front end development skills with technologies such as JavaScript / TypeScript, Angular, React, HTML, CSS and are happy to use Angular going forward You're collaborative with Agile team experience You're degree educated in a STEM discipline What's in it for you: As a Full Stack Developer / Engineer you will earn a competitive package: Salary to £85k Bonus Pension, Life Assurance Health and Dental care Employee Assistance Programme 25 days holiday Continuous training and self development opportunities Apply now to find out more about this Full Stack Developer / Engineer (C# .Net Core SQL JavaScript Angular) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

C++ Software Engineer / Developer (C++ AI) London to £120k Are you a data centric technologist who has expertise with C++, looking for an opportunity to work on complex and interesting AI based systems? You could be progressing your career at a growing tech start-up as they expand their UK presence (already highly successful in the US); the product is an AI driven intelligent video security that can be integrated to current systems and enables things like searching for particular people and licence plates. As a C++ Software Engineer you will build Edge-computing and IoT applications for processing vision data and communication layers for the compute-constrained edge devices. You'll be deploying Machine Learning models to production and optimising the platform runtime performance, this is mainly in C++ with parts running on GPU. There's a variety of technical challenges, you'll be problem solving and collaborating, working on cutting edge technology. Location / WFH: You'll join a small, growing team based in Bank, London onsite five days a week, working hours between 1000 and 1800. About you: You're a skilled Software Developer / Engineer with a thorough knowledge of Computer Science fundamentals such as OOP, Data Structures, Design Patterns You have advanced level C++ skills (they're using C++20) including multithreading It would be advantageous to have experience with Edge / IoT computing You're keen to work in s start-up environment where you can make a real impact You are degree educated in Computer Science or similar relevant discipline from a top tier university What's in it for you: As a C++ Software Engineer / Developer you will earn: Competitive salary to £120k Equity shares Medical, Dental and Optical insurance Continuous career development Opportunity to be a founding member Apply now to find out more about this C++ Software Engineer / Developer (C++ Artificial Intelligence) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Compliance Officer, MonitoringLocation: LondonReports to: Head of Compliance MonitoringSalary: £80,000 per annumOverview:A well established Lloyd broker, is expanding internationally and seeks a Compliance Officer to support the 2nd line of defence. The role involves defining the compliance monitoring framework, advising on regulatory matters, and ensuring adherence to policies and procedures across the UK and international offices.Key Responsibilities:Advise on compliance and regulatory issues.Maintain relationships with internal and external stakeholders.Identify compliance risks and ensure regulatory adherence.Assist with developing and maintaining the compliance monitoring framework.Conduct reviews and audits on business units and international offices.Coordinate external audits and support the 1st line of defence in implementing compliance actions.Lead ad hoc compliance projects and assist in developing the Compliance Analysts team.Key Competencies:Extensive experience in compliance/audit within the FCA or London insurance market.Knowledge of FCA Sourcebooks and international operations.Strong communication, stakeholder management, and project management skills.Proactive problem-solver with attention to detail and deadline management.Proficient in MS Office.BMS Values:AccountableEntrepreneurialCollaborativeEmpoweringDisciplinedIf this seem like you please apply online directly. #LI-PB1

Role: Acturis Software Trainer Location: London (hybrid) Salary: £40,000 - £45,000 Have you got experience with Acturis? I am currently working with an exciting insurance company, looking for a Software Trainer with Acturis experience. Responsibilities Liaising with internal stakeholders and other organisations to search out areas for Business training support Maintain accurate training records/MI Conduct post training assessments to identify areas of improvement and transfer of knowledge. Actively undertakes personal development to ensure an up to date knowledge of latest training methods. If you have come from an Application Support background in Acturis, please apply too! [Telephone number removed] Thanks!

Are you an experienced Application Support Engineer with experience of supporting SFTP applications? Capita are seeking an experienced Application Support Engineer who will support our customers SFTP applications. This role involves working with a variety of stakeholders such as; third party application vendors, customers and account team members so we are looking for somebody with good communication skills as well as extensive experience in fault finding and resolution. The successful applicant will bring a wealth of experience of supporting SFTP and will join a large team that supports other applications which will provide a fantastic opportunity for them to broaden their skillset. This role will also entail occasional out of hours (including weekends) work to patch/upgrade the SFTP applications and the successful application will join an out of hours rota with other team members who respond to emergency calls for SFTP and other customer software. *The successful candidate must be eligible for SC clearance* What you'll be doing: - Fault finding and resolution - SFTP Application account creation - SFTP Application certificate installation - Meeting with stakeholders and clients to determine requirements. - Working with clients to determine scope of a project.. - Clarifying system specifications and understanding the nature of the clients business requirements. - Working on agreed solutions and implementing new system designs. What we're looking for: - Experience of supporting SFTP applications on MS Windows server environment - Application Support experience - MS SQL experience (basic) - UNIX experience would be desirable About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely. TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you . What's in it for you? •Competitive Salary•23 days' holiday (rising to 27) with the opportunity to buy extra leave•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. To view our Covid-19 and process adjustments information, please visit the Capita Careers site. Equal Opportunities We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Backend Software Engineer / Developer (AWS Golang) Remote / London to £95k Opportunity to progress your career in a senior, hands-on role at one of Europe's most successful streaming and social media platforms whilst working remotely and enjoying a range of benefits and perks. As a Backend Software Engineer within the Ads team you will work on complex backend systems and APIs. The current on-prem systems are based on Scala, however they're looking to add engineers to the team with a strong knowledge of AWS as they transition to Golang and Cloud based services. There's a number of technical challenges to get your teeth into, you'll be working on large, scalable, distributed systems pushing the limits. There's an upbeat, international environment where you can make a real impact, work on complex and challenging systems and continually improve your skills with 20% of your time dedicated to personal projects. Location / WFH: You'll be able to work from home / remotely fulltime, with the caveat that'll join the team in London once a quarter. About you: You are an experienced Backend Software Engineer with experience of working on scalable, distributed systems You have strong AWS and microservices experience You have commercial Golang development experience You have a good knowledge of API development You're also familiar with Kafka, BigQuery, GraphQL You enjoy problem solving and collaborating You are degree educated in Computer Science or STEM discipline, having achieved a 2.1 or above from a top tier university What's in it for you: As a Backend Software Engineer / Developer you will earn a competitive salary package including: Salary to £95k Employee stock options plan Flexible vacation and public holidays allowing you 35 days of annual leave Creativity and Wellness package covering everything from gym memberships, photography, language courses, books Professional development allowance covering things like books, conferences and training A sociable office environment with free snacks, drinks and lunch Apply now to find out more about this Backend Software Engineer / Developer (AWS Golang) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Job Description NetSuite Developers with SalesForce Our Client is looking to recruit a Netsuite Developer with Salesforce experience. You must have at least 5 to 7 years expertise of working with Netsuite as a Developer coupled with experience of Salesforce. Key Responsibilities: Understand the Clients business and processes to provide inputs for improved use of technology, including Salesforce. Propose system design/enhancements based on business needs and NetSuite expertise Review current implementation and propose improvements to enable us to optimise value from NetSuite's native functionality. Implement agreed changes Work on NetSuite configurations and custom development to deliver optimal solutions to support and continued growth while advising the business on risks around customisations or alterations to the platform Undertake analysis of user and business requirements, with particular regard to their impact on existing NetSuite system and environments, and produce an appropriate system design. Complete technical analysis, design, configuration, scripting, and implementation of NetSuite customizations and functionality, Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports and dashboards Develop, test and deploy customized fields, forms, scripts, workflows, custom records, and user roles to meet business requirements Support existing custom scripts and solutions Conduct the overall analysis, testing, and deployment for ongoing NetSuite upgrades Manage incidents for NetSuite application and coordinate with external vendors and key internal teams Coordinate with NetSuite support on issues that cannot be resolved internally Develop, launch, and manage in-depth KPIs, dashboards, and reports for NetSuite functions at both management and individual level. Support end user requests for new saved searches, reports, KPIs and dashboards Manage and maintain proper system access/rights and role definitions and user access Create and maintain documentation for NetSuite customisations, workflows, processes and troubleshooting steps Develop rollout standards in line with agreed architectural principles to ensure the delivery of resilient solutions Identify application integration opportunities that can streamline business processes and improve productivity Propose and implement potential NetSuite integrations with internal and external systems working alongside the Senior Enterprise Architect Manage and support 3rd party integrations with NetSuite Qualifications, Experience and skills Act as a subject matter expert on the NetSuite Ecosystem. Provide mentoring and code review to current Netsuite developers to ensure highest standards are met. Qualifications, Experience and skills Minimum 5 years hands-on NetSuite experience General knowledge of back office business processes for Finance and Supply Chain Strong technical knowledge covering NetSuite as a technology platform including proficiency in NetSuite's SuiteScript and SuiteTalk APIs, and have experience with other cloud-based technologies. Experience with client-side technologies like JavaScript, HTML and web services (XML, SOAP, WSDL) Experience with SalesForce is a plus Expert at professional programming practices including source code control, versioning and documentation. University degree in computer science, engineering or related fields Ability to collaborate and communicate effectively across functional departments and management hierarchies. A consistent track record of working effectively on virtual teams is required Excellent analytical and problem solving skills Excellent written and verbal communication skills Experience designing and architecting solutions Willingness to learn and ability to flourish in a high growth, dynamic, and entrepreneurial environment Self-starter with the ability to run projects from origin through execution The role can be based in London or Leeds and for the time being will be working remotely. The duration for this assignment is 6 months. The rate will be circa £350 to £550 per day. Please send your CV to us in Word format.

Inside IR35Fully remote * MUST have 6+ years of Development experience out of which 3 years must be on Axiom.* Creation of Data Sources, Data Models, Shorthands, Portfolios, Aggregations, Free Form and Tabular Report and workflows using AXIOM Controller View tool based on Regulatory Report Requirements.o What are the Data source storage types and in what scenario what storage to be usedo What types partitioning is done for data sources* Experience with PL SQL is required.* Experience in Regulatory and Risk reporting such as FRY 9C, FFIECxxx, 14M, 14Q is preferred.* Migration of Axiom components from one environment to another.* Axiom Controller View Certified is a plus.* Understanding the Functional documents and work with BA/Users to develop the reports.* Contribute on behalf of Technology Team to any need of Reconciliation across streams.* Experience with Data warehousing.* Good experience in Regulatory Reporting and Data Warehousing.* Work in the role of an Axiom Developer in a fast-paced environment, must be a self-starter, comfortable dealing with clients, VERY STRONG communication skills.LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Backend Software Engineer / Developer (.Net Core AWS) London / WFH to £100k Are you a backend focussed Software Engineer who enjoys collaborating and working on complex systems with cutting edge technology? You could be progressing your career at a highly profitable Hedge Fund whilst enjoying a range of perks and benefits including hybrid working and a sociable team environment. As a Backend Software Engineer you'll join a cross functional Agile product team responsible for high-value business critical trade execution systems. You'll be building systems to manage large datasets which can process updates in real-time with high throughput and low latency; these systems are released with high frequency with technology choices that are continuously evolving. There's a focus on backend development with C# .Net and Kubernetes however you will work across the full stack, using TypeScript, Blazor and React on the client side. You'll take ownership of projects and collaborate with a team of highly skilled engineers as well as business stakeholders, continually learning, assessing new technologies and making recommendations within a flat structure. Location / WFH: You'll be based in fantastic offices in a vibrant area of London with in-house gym and steam room, games room with pool tables and dart boards, library and free high quality catering (breakfast, lunch, dinner) from the onsite chef with flexibility to work from home two days a week. About you: You have strong C# serverside development skills, including .Net Core and multi-threading You have a good knowledge of AWS and Kubernetes The tech stack also includes JavaScript / TypeScript, Blazor and React for client side applications; experience with any of these would be beneficial but you can pick them up on the job You're commercially aware and keen to understand the business impact of what you do You have excellent communication, collaboration and problem solving skills You're degree educated in a STEM discipline, Computer Science preferred, 2.1 or above What's in it for you: Competitive salary, to £100k Pension Private medical care and wellness days Training and conference budget to support your personal development Hybrid working, fully catered in the office plus in-house gym Apply now to find out more about this Backend Software Engineer / Developer (C# .Net Core AWS Kubernetes) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Role: Business Analyst Salary: £80,000 - £85,000 Location: London (Hybrid) I am excited to be working with an amazing insurance client, looking for a Business Analyst! Responsibilities A solid understanding of the insurance/reinsurance industry Experience of acquisition, integrations or business transfers Produce functional and non-functional requirements and supporting documentation Endorse business requirements with an emphasis on collaboration, delivery, and a focus on the tactical and/or strategic goals of the project and the business To review and identify opportunities to optimise current business capabilities and processes and drive efficiencies Contact me on or [Telephone number removed] .

Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications • Experience in Information Security Management and creating and implementing an ISMS • Experience in Cybersecurity and Network Security • Expertise in Information security best practices and standards • Excellent problem-solving skills and attention to detail • Strong communication and collaboration skills • Bachelor's or Master's degree in Computer Science, Information Technology, or related field • Certifications such as CISSP, CISM, CCNA, or equivalent are a plus • Experience in IT support or Systems Administration is desirable The position is 3 days in the office per week in Central London. Salary will be negotiable - but like to be in the range £65K - £80K. Do send your CV to us in Word format along with your salary and notice period.

Job Description Data Governance Manager Company Description Our Client is an international bank with offices in Central London. They are now looking to recruit a Data Governance Manager with at least 5 to 10 years proven expertise ideally from a banking environment. Role Description This is a full-time role for a Data Governance Manager. The Data Governance Manager will be responsible for the day-to-day management of data governance initiatives and developing policies and procedures to support data quality and master data management. The Data Governance Manager will also collaborate with the business intelligence team to ensure that data management and analytics requirements are met. This is an on-site role located in London. Qualifications • Data Governance, Data Quality, and Master Data Management skills • Experience with data management and developing policies and procedures • Strong analytical skills with the ability to interpret complex data • Experience collaborating with cross-functional teams • A Bachelor's degree in computer science, information management, or related field is required • Professional certification (e.g. CDQM) in data management or related field is desired This is an exciting new position for this bank. This a hybrid position with at least 3 days in the office in Central London. The salary for this role will be circa £75K - £90K. Do send your CV to us in Word format along with your salary and notice period.

Job Description Technical Solutions Architect The primary role of the IT solutions architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: • Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. • Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. • Ownership of the workflow design between core system applications and functions. • Ownership of end architecture target designs with viable interim states. • Ownership of data integration complexity, with an aim of simplification. • Ownership of architectural and operational design and roadmap. • Ensure solutions are secure by design, with minimum customisation (as needed). • Support and train technical / business leads across functions, using agile decision making. • Responsible for ensuring the correct technical solutions and products are chosen. • Responsible for documenting the technology landscape, interfaces, and data flows. • Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. • Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. • Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. • Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. • Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. • Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: • Microsoft / AWS architecture (recent experience) • Agile methodology / delivery • Experience with interacting with business and technology leaders. • Experience designing physical data models (relational SQL desirable) • Experience rolling our mid-large platforms from inception to production. • SQL, Java, Oracle, Kubernetes exposure. • Hardware and software virtualisation techniques • Excellent written and verbal communication skills • Prior experience in a complex IT infrastructure environment • Excellent analytical abilities and innovative problem-solving skills. • Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role - 3 days per week in the office. The salary for this position circa £55K - £60K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role - 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.