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Job Description We are looking to recruit a ServiceNow Developer with at least 2 to 4 years experience. This is a 4 month contract based at the Client site in West London. You will have ServiceNow developer certification. Daily rate for this role will be circa £300 pd to £400 pd. Please send your CV to us in Word format.

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in.? The Opportunity We're looking for a Senior Software Engineer to lead the development of our ‘Shopping' product across our web channels, including avios.com and partner platforms. ‘Shopping' encompasses our online affiliate portal and in-store card-linking features. You'll take full ownership of the entire product stack, from front-end to back-end, ensuring smooth, reliable delivery and operation. What you'll get up to As a Senior Software Engineer, you'll play a key role in delivering the product roadmap, driving value for our customers, business, and partners. You'll bring your technical expertise to solve complex challenges, while mentoring other engineers and providing strategic direction. Your focus will be on creating pragmatic solutions that are scalable and efficient, collaborating closely with both technical and non-technical stakeholders. What we need from you Strong expertise in JavaScript/TypeScript, Node.js, and React, with experience in microservices, API design, and REST principles. Familiarity with cloud services (AWS), container technologies (Docker), and Infrastructure as Code (Terraform). Knowledge of version control (Git/Bitbucket), Agile methodologies, and Next.js. Comfortable working with API gateways, DevOps, CI/CD pipelines, and cloud deployments. Strong communication skills and the ability to collaborate effectively with diverse teams. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum. Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution) 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in. The opportunity This is a career-defining opportunity to join a hugely exciting, highly profitable, data-driven business as it undertakes its next phase of evolution and growth. The Customer Department's objective is to put the customer in the centre of IAGL's strategy and in the teams day-to-day decisions, elevating the customer as a key focus for the company to achieve its objectives and gain competitor advantage??. The new role of Speech Analytics Analyst is an important addition to the team. In the role, you will be responsible for analysing and delivering key insights related to the interactions between our customers and our Contact Centre agents. The business is interested in gaining deeper understanding of the reasons that motivate the customers to call to the Contact Centre, as well as in becoming more accurate in the prediction of low and high volumes across the day and the year, and in generating information that allows to provide feedback and improve the service of our agents. Using Verint Speech Analytics, we expect you to spearhead the knowledge that is currently available within our Contact Centre. What you'll get up to Lever the information that is generated at IAGL's Contact Centre, by introducing an impactful usage of Verint Speech Analytics. For example, improve the way that the customer needs are identified, while detecting opportunities to make the service and the experience delivered by the agents better Empower Contact Centre Leaders with self-serve capabilities, by developing performance dashboards, and by educating and promoting their usage Meeting regularly with the Contact Centre stakeholders to understand their needs and requests, while delivering Products that ultimately improve their daily routines and the overall performance of our Contact Centre Constantly monitor and update the speech categories to refine and improve performance in response to the evolution of the business Define and develop key metrics to ensure the continuous improvement of our agents Challenge the status-quo by revisiting existing Contact Centre operational indicators and proposing changes to them or introducing new ones that might feel missing Provide relevant behavioral and sentiment customer insights to generate action plans, while influencing changes and improvements to the existing service Build high impact presentations for senior management up to C-Level What we need from you We are aiming high; we accept that it is unlikely that any one person will meet every aspect of the brief. Who you are is considered to be more important than what you have done or where you have worked, however the successful candidate will have meaningful experience in a Contact Centre environment and in the use of a leading Speech Analytics Tool (Verint, Callminder, Nice) Absolutely passionate about data Strong knowledge of a leading Contact Centre Speech Analytics Tool, such as Verint, Call Miner or Nice, with a proven track record of having generated positive impact through the usage of such tools Relevant experience building dashboards, using the likes of PowerBI and Tableau Openness and eagerness to collaborate with different people, while being able to build trust and strong human relationships Highly empathetic and a great listener, as this role is all about understanding the needs of colleagues and in delivering great and impactful tools to make their jobs better and easier Comfortable when dealing with uncertainty, as the Team is expected to deliver novel perspectives and push knowledge forward Excellent interpersonal skills, a curious mind set, and love for problem solving A proactive approach to the work, planning ahead and identifying opportunities for improvement Comfortable with travelling in a periodic basis (e.g. once per month) to the Contact Centre in Birchwood to engage with colleagues and get an in-site perspective of their needs We might not be right for you if: You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You prefer to operate in a fully established function with a set remit. This is a broad role where you have your hands on multiple levers and offers you the ability to shape it as you feel best, so it does mean you'll encounter some ambiguity as you build our creative capability What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: ?? One non-contractual Annual Bookable Travel Concession for you, your partner and dependants and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum.? Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution)? 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in. The Opportunity We're looking for a Junior Software Engineer to join our team and help deliver our ‘Shopping' product across our web channels, including avios.com and partner platforms. The Shopping product spans both an online affiliate shopping portal and an in-store card-linking proposition, giving you the chance to gain full-stack exposure, working on both front-end and back-end development. As a Junior Engineer, you'll play an important role in executing the product roadmap while learning and developing your skills in a supportive environment. You'll work on clearly defined tasks, write well-tested code, and create clear documentation, all with the support and guidance of your experienced colleagues. Embracing a DevOps culture, you'll contribute to regular feature releases and will occasionally assist in Production support when necessary to ensure smooth operation. What you'll get up to In this role, you'll collaborate with senior engineers to deliver both functional and technical solutions aligned with the product roadmap. You'll be responsible for writing high-quality, well-tested code, adhering to best practices in software engineering. Additionally, you'll help maintain and release new features into Production, ensuring the ongoing reliability of the product. You'll also take part in product and technical backlog development, helping to ensure that the solutions delivered provide value to both customers and the business. Occasionally, you may be called upon to provide on-call support to help restore services during major incidents, gaining valuable hands-on experience in troubleshooting and problem-solving. What we need from you Proficiency in JavaScript/TypeScript, Node.js, React, and experience with Next.js. Familiarity with microservices, API design, REST principles, version control (Git/Bitbucket), and container technologies like Docker. Experience working in Unix environments and cloud services (AWS). Understanding of DevOps, CI/CD pipelines, and Infrastructure as Code tools (e.g., Terraform). Strong communication skills to collaborate with both technical and non-technical teams, along with a passion for problem-solving and continuous learning. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum.? Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution)? 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in.? The opportunity "The GLP Programme Team is responsible for designing, building, releasing and maintaining a set of B2B microservice API products that allow partners to integrate with and use the capabilities of the IAGL frequent flyer programmes (BA Executive Club, Iberia Plus, AerLingus AerClub & Vueling Club)." The Loyalty Platform provides a range of partner facing, headless products presented through our APIs & data events, which have high demand, resilience and availability. In addition, our platform will create delightful, frictionless consumer facing experiences to enable members to enrol into the program in a seamless way, login, with identity verification and security features built in and be able to manage their Avios account and enjoy their rewarding benefits. What you'll get up to As a Senior Back-End Engineer, you'll hold a pivotal position within the product team, contributing to the design and implementation of new features in the application's back-end. Leveraging your technical prowess and hands-on experience, you'll craft scalable, top-notch software solutions. Collaboration is key, as you'll effectively engage with product owners, architects, technical leads, and fellow developers to ensure alignment and deliver the best possible outcomes. You'll bring hands-on expertise in crafting solutions within your chosen tech stack (e.g., Node.js and Express, Java and Spring Boot, etc.), along with a deep understanding of APIs, system architecture, and industry protocols like OAuth 2.0. You'll have experience developing solutions in your chosen tech stack (e.g., Node.js and Express, Java and Spring Boot, etc.), alongside a solid understanding of APIs, architecture, and industry standards such as OAuth 2.0. Your expertise lies in the Back-End applications, where you'll skilfully guide the user journey throughout the entire stack. Ideally, you'll also bring familiarity with infrastructure as code (e.g., Terraform) and thrive in a DevOps culture. You have extensive experience working in agile teams and are driven by delivering customer value. Ideally, you would also have a proven track record of delivering innovation. What we need from you Crafting software, writing tests, and debugging. Building and maintaining microservice-based applications (Java preferred). Familiarity with databases like PostgreSQL or Redis. Proficient in Linux for production environments. Experience with frameworks like Spring Boot and ORMs like Hibernate. Knowledgeable about cloud platforms like AWS, Azure, and Google Cloud (AWS preferred). Understanding config management and infrastructure as code tools like Terraform and CloudFormation (Terraform preferred). Expertise in container technologies like Docker and ECS. Familiar with CI/CD and DevOps practices. Guide and mentor team members in modern data tooling, serving as a beacon of inspiration and support. Proficient in collaboration tools like JIRA, Confluence, Mural, and Slack. The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum.? Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution)? 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.

Who we are We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays. We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in.? The opportunity You'll be collaborating with our Marketing colleagues to deliver insightful analytics to help optimise marketing strategies, campaigns and customer engagement initiatives. Primarily this will include analysing the impact of CRM campaigns via email and push, as well as other channels, using data to ‘tell a story' to the marketing team - what was the value generated? What worked / didn't work?, adding your recommendations to help with improving the effectiveness of future marketing campaigns. Covering a global customer base, you could be working with data from partners like American Express and Nectar, through to all our group airline brands. You'll share your actionable insights through great storytelling and visualisation. You'll play an important part in driving the right decisions to support optimisations across our marketing initiatives. You'll have a wealth of data to work with, and you'll influence the future of how we approach data, working with our Data Product Owners and Tech Leads as we migrate into our modern data stack in Snowflake and build new datasets and capabilities. Not only will you play a key role within your team, but you'll also contribute to the wider Analytics community. What you'll get up to Performing analysis on commercial and customer data through coding and applying data analysis techniques to uncover opportunities to enhance our partnerships. Developing reporting, data, and analytical products. Taking on various types of work to support stakeholder needs. Turning business requirements into data solutions that are high-quality through solid collaboration with colleagues in the team and across multiple domains. Communicating effectively - being able to articulate actionable insights in a simple and effective manner to the wider commercial & marketing teams. Sharing learnings across the Data department. What we need from you Experience taking a problem from ideation through to solution that's supports business outcomes. Hands on with writing SQL queries for data analysis and reporting. Experience of CRM platforms - ideally Salesforce, but other CRMs will also work for us Experience of analysing large datasets. You can demonstrate how you tell stories with data, with the ability to create visualisation to bring it to life using Tableau or an equivalent visualisation tool You're someone who is keen to solve problems and who focuses on progress to get things into our colleagues' hands sooner. You're used to working with agility in mind, in an environment where you break work down and focus on delivering iteratively. We might not be right for you if: You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. What you'll get in return A few to spark your interest below, and you'll find even more on our A place to grow your career: We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part. Perks that take you places: One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one 20 days working from abroad in Europe per annum.? Annual Bonus (dependant on company and individual performance) Company pension of 9% (6% contribution from IAGL, 3% employee contribution)? 25 days annual leave, + 2 days charity leave and a day off on your birthday New joiner, birthday and recognition Avios Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Engineering Manager C#.NET Financial Technology London Great new role for a Hands-on Full-Stack Engineering Manager and Lead. As the Engineering Manager, you will be leading on C#.NET software development for this Financial Technology business. As the Engineering Manager, you will be driving the creation, delivery and management of internal and external products, technical initiatives, strategy and excellence in a diverse team and environment. As a hands-on front-end engineering manager, your role will combine people management your small team of front-end facing software engineers (technical stack is C#.NET, SXX XX XX XX XX, AWS Amazon Web Services) Role focus • People Management of software engineers (associate to principal) • Frontend/Backend/Full Stack and QA, operating across multiple sub-teams and initiatives in parallel. • Providing mentorship, technical leadership, performance management for all levels and disciplines. What is particularly exciting about this business is that they are investing heavily in their devops functionality so you can come on it as a devops champion and help develop the devops functionality across the business and release of features Technologies: • C# .Net • AWS - High utilisation of various services • Frontend - React, S3, CloudFront, Storybook, Webpack, Typescript • DevOps & CI/CD - Codepipeline, Bitbucket Pipelines, Jenkins, DataDog, PagerDuty, Cloudwatch, Sonarqube, Snyk, CodeArtifact Role details • Title: Software Engineer- C#.NET Software Engineer - Foreign Exchange (FX) • Business FX Financial Technology • Technology stack Front end C#, ASP.NET, SXX XX XX XX XX, AWS Amazon Web Services, Typescript • Permanent role- salary currently being signed off • Location: London and home working hybrid This is a brilliant opportunity to join a thriving business who are growing and developing their FX Software engineering business For more information and the chance to be considered, please do send through a CV through to k.roe at HXX XX XX XX XX Many thanks To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Primary Engineer - Transmission & Distribution Projects (Outside IR35 Contract) We are looking for a seasoned Primary Engineer to take on pivotal roles in high-profile transmission and distribution projects. This contract position offers the flexibility of remote working, allowing you to contribute from anywhere within the UK. As a Primary Engineer, you will be responsible for designing, developing, and implementing engineering solutions that enhance the reliability and efficiency of the electrical networks. Key Responsibilities: Design and develop primary engineering solutions for transmission and distribution projects. Collaborate with National Grid, SSE, and internal teams to ensure project requirements are met. Conduct site assessments, feasibility studies, and technical evaluations. Prepare detailed engineering drawings, specifications, and documentation. Ensure compliance with industry standards, regulations, and safety protocols. Provide technical support and guidance during project execution and commissioning. Participate in project meetings and liaise with stakeholders to communicate progress and resolve issues. Contribute to continuous improvement initiatives to enhance project delivery and efficiency. Contract Details: Outside IR35 contract Competitive day rate Flexible remote working arrangements Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Customer Success Manager – Salesforce / Saas – Remote - £65K – Remote First Organisation Overview: An exciting opportunity has emerged with a dynamic SaaS company in the life sciences sector for an experienced Customer Success Manager. The role involves building strong client relationships while ensuring successful implementation and customer satisfaction. The chosen candidate will lead the configuration and deployment of a clinical trials platform, managing its ongoing operations and support. The focus will be on driving customer success by serving as the primary point of contact for assigned clients, fostering strong relationships, and ensuring their satisfaction. Role & Responsibilities: Lead the team responsible for configuring the SaaS platform, ensuring customers are well-prepared to use it effectively. Collaborate with the Product Owner and Business Analysts to gather specific customer configuration requirements. Oversee customer service delivery and manage service expectations. Collect and relay product feedback from customers to the product team for potential improvements. Ensure a structured change management process with clear communication to customers and stakeholders. Participate in stand-ups, ceremonies, playbacks, and other relevant meetings. Provide timely and effective support to address client inquiries and issues. Essential Skills & Experience: Experience with complex Salesforce deployments. Broad technological expertise, along with project management and delivery experience in regulated environments such as healthcare or pharma. Proven track record as a Customer Success Specialist or in a similar role, ideally in a SaaS setting. Skilled in producing and maintaining documentation and training materials in a continuous deployment environment. Strong understanding of customer success principles with a customer-focused approach. Excellent communication, presentation, and interpersonal skills, with the ability to engage and build trust with clients and senior stakeholders. Ability to balance creative, solutions-oriented thinking typical of entrepreneurial cultures with the professionalism and discipline of more established organizations. Desirable: Salesforce certifications, such as Salesforce Administrator. Desirable: Familiarity with clinical trials. Package: Up to £64,700 basic salary Hybrid - (once or twice per month in the London office) Pension contribution Life Assurance Income Protection Private Medical Insurance

Data Engineering Lead (Python Kafka AWS) London / WFH to £110k Are you a Data technologist with leadership skills who enjoys collaborating and working on complex systems with cutting edge technology? You could be joining a hugely profitable Hedge Fund that invest in sports betting markets and progressing your career in a senior, hands-on role where you'll lead and collaborate to solve problems and influence technology choices and best practice in partnership with the Head of Data. As a Data Engineering Lead you'll remain hands-on whilst managing a team of four junior to mid-level Data Engineers with oversight of the design, implementation and maintenance of scalable data pipelines. You'll plan, prioritise and manage multiple data engineering projects, collaborating closely with the Data Analytics team and business stakeholders to understand data requirements and deliver high quality, scalable data pipelines and ETL processes within an AWS environment. Location / WFH: You'll be based in fantastic offices in a vibrant area of London with in-house gym and steam room, games room with pool tables and dart boards, library and free high quality catering (breakfast, lunch, dinner) from the onsite chef with flexibility to work from home two days a week. About you: You're a technologist Data Engineer with experience of leading the design and development of large-scale data processing applications and infrastructure You have expertise with designing scalable end-to-end data engineering process You have advanced technical skills with Python and SQL You have experience with Kafka data streaming You have advanced Analytics skills and a track record of providing strategic insights You have a good knowledge of AWS, Docker, RedShift, S3 You have experience of coaching and mentoring more junior Data Engineers What's in it for you : As a Data Engineering Lead (Python SQL AWS) you will earn a competitive package: Salary to £110k Pension and Life Assurance Private medical care and wellness days Training and conference budget to support your personal development Social events Volunteering / charity day Apply now to find out more about this Data Engineering Lead (Python SQL AWS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Senior Front End Developer (TypeScript React API) London / WFH to £100k Are you a technologist Front End Developer looking to progress your career in a senior role where you can make an impact? You could be joining a tech company that provide a SaaS product suite used by Market Researchers and Analysts to build customisable and engaging surveys. They've been consistently voted as a "Best Place to Work" overall, for Wellbeing and for Women. As a Senior Front End Developer you will take a lead role in the design and development of feature rich, high performance, customisable front end applications using TypeScript and React, as well as APIs that integrate with backend systems. You'll collaborate with Backend Software Engineers to ensure seamless integrations and as a senior member of the team help to uphold technical standards. Location / WFH: There's a hybrid work from home policy with 2-3 days a week in the London office, where you can enjoy a sociable team environment. About you: You have experience of producing highly complex front end applications and web platforms You have expertise with TypeScript and React You have a strong knowledge of RESTful APIs and / or GraphQL and integrating with backend services You're familiar with DevOps environments with CI/CD, Observability, Automation and Security You have excellent communication skills, confident in technical discussions and mentoring others You have a "product based" mindset with a focus on delivery What's in it for you: As a Senior Front End Developer you will earn a competitive package: Salary to £100k 30 days holiday + Bank Holidays Training and career development programmes Medical Insurance Enhanced maternity and paternity policies Employee award incentives such as team lunches Apply now to find out more about this Senior Front End Developer / Engineer (TypeScript React API) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Digital Transformation Project Manager (WMS) London - Hybrid (1-2 days a week onsite) £55,000 - £65,000 DOE + 25 Days Holiday, Electric Car Scheme, Life Assurance, Progression, Pension, Discounts, Employee Assistance This is an excellent opportunity for a talented Project Manager with experience of WMS transformations to join an expanding renewable energy company. This company are a leading distributor of renewable energy products. They supply their products to customers worldwide and have ambitious plans for expansion in the next few years. In this role you will own and manage the development and delivery of a new WMS system to fit with the company's wider technology architecture. You will develop and own the new architecture, develop a detailed plan for the transformation while adopting a product driven approach and owning the product lifecycle. Following implementation, this role will transition into the role of a Product Manager. The ideal candidate will have proven experience of full lifecycle Warehouse Management System (WMS) transformations in a multi-national end user company or for a consultancy. You will have experience managing system integrators and/or WMS vendors, knowledge of software development and web technologies and have a strong product background. This is a fantastic opportunity for a motivated Project Manager to join a well-established company in a role where you will make a genuine impact on the business. The Role: *Own and manage the development and delivery of a new WMS system *You will develop and own the new architecture and develop a detailed plan for the transformation *Adopt a product driven approach and own the product lifecycle. *Following implementation, this role will transition into the role of a Product Manager *Hybrir working in London, 1-2 days a week onsite The Person *Proven experience of full lifecycle Warehouse Management System (WMS) transformations in a multi-national end user company or for a consultancy. *Experience managing system integrators and/or WMS vendors *Knowledge of software development and web technologies and have a strong product background *Must be commutable to London 1-2 days a week or willing to relocate Reference Number: BBBH241035 To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Ryan McIntyre at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Job Description Technical Project Manager - Bank - City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary • Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders • Developing a deep understanding of projects to gain insights into the scope of service delivery • Manage metrics reporting and analysis of business demand against capacity constraints • Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies • Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. • Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements • Provide communication and escalation to IT and business area management on critical issues • Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: • Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions • Experience of leading, energising and mentoring project members • Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. • Ability to work to tight deadlines and work calmly under pressure • A high level of organisation and demonstrated skills to manage a team's capacity • Comfortable multitasking and prioritising several tasks at once • Hard-working with an outgoing and positive nature • Excellent communication skills, both written and verbal • Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: • Microsoft based environment including - MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix • Network - Cisco, Palo Alto, ForcePoint, Symantec Email Security • Programming Language - T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.