Find your next tech and IT Job or contract CRM in United Kingdom

Job Description Salesforce CRM SFDC Senior Consultant Our Client is looking to recruit a Salesforce CRM SFDC development and support Senior Consultant with at least 5 to 8 years experience of SFDC projects. You must have Salesforce SFDC Certification with PD1 or similar). Should have good design and debug skills. Must be able to design, code, unit test, performance test, debug, implement and support SXX XX XX XX XX applications and integrations. Able to analyze and fix support tickets. Follow best practices and perform configuration/code reviews. The Client is based in the UK and this role can be remote. The rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

Job Description Senior Microsoft Dynamics D365 CE Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client's business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £65K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

Job Description Microsoft Dynamics CRM Solution Architect Our Client has a Global operation for which they are now looking to recruit a MS Dynamics CRM Solutions Architect with at least 7 years experience in a MS Dynamics Architect role. You will be the design authority, evangelising across all elements of the Dynamics CRM solution Work with key stakeholders to further develop and enhance the Dynamics solution Be the gatekeeper to the design, architecture, and implementation of the global platform Lead the conceptualisation, design and delivery of high-quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform Prepare and seek approval for high and low-level business and technical architectural documents which describe proposed solutions Be the interface between the business, Product Owner and various technical resources to ensure solutions are effectively embedded into the organisation Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options Investigate, analyse and propose new technologies or revisions to existing architectural design that will benefit the admissions user communities Keep knowledge of Dynamics and supporting technologies up to date in line with the latest platform changes Identify product risks and mitigate or communicate as necessary Organise and conduct discovery workshops, discussions, and value-based use case demonstrations for requirements/proposed solutions Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises MS Dynamics CRM Certifications Other Microsoft certifications Cloud solution certifications TOGAF or equivalent 7+ years in Solution Architect role 7+ years Dynamics CRM Configuration/customisation 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Solution design with Critical thinking Configuration/customisation along with Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environments and Working within remote teams Experience of education sector coupled with Experience of DevOps Salary for this role be in the range £70K - £75K plus benefits. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

Job Description Business Analyst with Oracle CRM Systems - Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM - although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: • Finance systems and integration - tailored around the education sector • Marketing & admissions background • YoY management of enrolled children/existing pupils • Technology within education and use of VLE's • Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table - but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

Job Description Senior Microsoft Dynamics D365 CRM Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client's business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £75K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

Job Description Microsoft Dynamics 365 CRM Solutions Architect Our Client has a Global operation for which they are now looking to recruit a MS Dynamics CRM Solutions Architect with at least 7 years experience in a MS Dynamics Architect role. You will be the design authority, evangelising across all elements of the Dynamics CRM solution Work with key stakeholders to further develop and enhance the Dynamics solution Be the gatekeeper to the design, architecture, and implementation of the global platform Lead the conceptualisation, design and delivery of high-quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform Prepare and seek approval for high and low-level business and technical architectural documents which describe proposed solutions Be the interface between the business, Product Owner and various technical resources to ensure solutions are effectively embedded into the organisation Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options Investigate, analyse and propose new technologies or revisions to existing architectural design that will benefit the admissions user communities Keep knowledge of Dynamics and supporting technologies up to date in line with the latest platform changes Identify product risks and mitigate or communicate as necessary Organise and conduct discovery workshops, discussions, and value-based use case demonstrations for requirements/proposed solutions Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises MS Dynamics CRM Certifications Other Microsoft certifications Cloud solution certifications TOGAF or equivalent 7+ years in Solution Architect role 7+ years Dynamics CRM Configuration/customisation 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Solution design with Critical thinking Configuration/customisation along with Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environments and Working within remote teams Experience of education sector coupled with Experience of DevOps Salary for this role be in the range £70K - £85K plus benefits. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

Location: Hybrid / Flexibe London: £66,038 to £90,802 per annum National: £60,076 to £82,605 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Ready to take your career to the next level? Our team is growing, this is your chance to be part of something exciting with one of LinkedIn's Top Companies 2024! As our Dynamics CRM Architect, aligned to Housing Association solutions, you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best practice, supporting the lead technical consultants and functional consultants and together you'll deliver high quality solutions. This is a hands-on technical delivery role; the Dynamics CRM Architect must be capable of implementing the system they design themselves! If you're a highly experienced Dynamics CRM Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join our team and start making a real difference. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. CVs reviewed upon receipt. Act now. Apply today! This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from a main office once per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice .

Location: Hybrid / Flexibe London: £66,038 to £90,802 per annum National: £60,076 to £82,605 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Ready to take your career to the next level? Our team is growing, this is your chance to be part of something exciting with one of LinkedIn's Top Companies 2024! As our Dynamics CRM Architect, aligned to Housing Association solutions, you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best practice, supporting the lead technical consultants and functional consultants and together you'll deliver high quality solutions. This is a hands-on technical delivery role; the Dynamics CRM Architect must be capable of implementing the system they design themselves! If you're a highly experienced Dynamics CRM Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join our team and start making a real difference. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. CVs reviewed upon receipt. Act now. Apply today! This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from a main office once per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice .

Job Description Salesforce Support Consultant Our Client is looking to recruit a Salesforce SFDC Support Consultant with at least 5 to 8 years of experience in executing SFDC Support/Enhancement projects. You should have thorough knowledge and expertise in Salesforce Sales cloud functionalities. Should have Salesforce SFDC Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in release management/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the UK and this role can be remote. The rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

Job Description NetSuite Developers with SalesForce Our Client is looking to recruit a Netsuite Developer with Salesforce experience. You must have at least 5 to 7 years expertise of working with Netsuite as a Developer coupled with experience of Salesforce. Key Responsibilities: Understand the Clients business and processes to provide inputs for improved use of technology, including Salesforce. Propose system design/enhancements based on business needs and NetSuite expertise Review current implementation and propose improvements to enable us to optimise value from NetSuite's native functionality. Implement agreed changes Work on NetSuite configurations and custom development to deliver optimal solutions to support and continued growth while advising the business on risks around customisations or alterations to the platform Undertake analysis of user and business requirements, with particular regard to their impact on existing NetSuite system and environments, and produce an appropriate system design. Complete technical analysis, design, configuration, scripting, and implementation of NetSuite customizations and functionality, Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports and dashboards Develop, test and deploy customized fields, forms, scripts, workflows, custom records, and user roles to meet business requirements Support existing custom scripts and solutions Conduct the overall analysis, testing, and deployment for ongoing NetSuite upgrades Manage incidents for NetSuite application and coordinate with external vendors and key internal teams Coordinate with NetSuite support on issues that cannot be resolved internally Develop, launch, and manage in-depth KPIs, dashboards, and reports for NetSuite functions at both management and individual level. Support end user requests for new saved searches, reports, KPIs and dashboards Manage and maintain proper system access/rights and role definitions and user access Create and maintain documentation for NetSuite customisations, workflows, processes and troubleshooting steps Develop rollout standards in line with agreed architectural principles to ensure the delivery of resilient solutions Identify application integration opportunities that can streamline business processes and improve productivity Propose and implement potential NetSuite integrations with internal and external systems working alongside the Senior Enterprise Architect Manage and support 3rd party integrations with NetSuite Qualifications, Experience and skills Act as a subject matter expert on the NetSuite Ecosystem. Provide mentoring and code review to current Netsuite developers to ensure highest standards are met. Qualifications, Experience and skills Minimum 5 years hands-on NetSuite experience General knowledge of back office business processes for Finance and Supply Chain Strong technical knowledge covering NetSuite as a technology platform including proficiency in NetSuite's SuiteScript and SuiteTalk APIs, and have experience with other cloud-based technologies. Experience with client-side technologies like JavaScript, HTML and web services (XML, SOAP, WSDL) Experience with SalesForce is a plus Expert at professional programming practices including source code control, versioning and documentation. University degree in computer science, engineering or related fields Ability to collaborate and communicate effectively across functional departments and management hierarchies. A consistent track record of working effectively on virtual teams is required Excellent analytical and problem solving skills Excellent written and verbal communication skills Experience designing and architecting solutions Willingness to learn and ability to flourish in a high growth, dynamic, and entrepreneurial environment Self-starter with the ability to run projects from origin through execution The role can be based in London or Leeds and for the time being will be working remotely. The duration for this assignment is 6 months. The rate will be circa £350 to £550 per day. Please send your CV to us in Word format.

Title: Experienced Dynamics 365 CRM Trainer Needed for Public Sector Contract in Reading - on-site Introduction: We are currently seeking an experienced and highly motivated Dynamics 365 CRM Trainer to join our team on a contract basis. Our client is part of the public sector, located in Reading, United Kingdom. Responsibilities: - Delivering training sessions on-site (3-4 days per week) - Absorb the Train the Trainer information, sessions and training materials - Create and deliver a training package effectively to the team Qualifications & Skills Required: The ideal candidate should possess strong skills and qualifications including but not limited to; 1. Experience with Microsoft Dynamic 365 CRM - Customer Engagement/Sales and Marketing. 2. Strong experience as a trainer or coach delivering bespoke end-user training courses related specifically around Dynamics 365. 3. A proven track record creating engaging learning material that delivers real value add for learners. 4. Experience working within similar environments either from private/public sectors would be beneficial Rate & Duration : This role offers £450 per day (room for negotiation for the right candidate) outside IR35 tax status requirement; this will be applicable throughout your employment period which runs between two - three months depending upon project completion timeline. Don't miss out on this fantastic opportunity to make a difference! If you're interested apply now by sending us your updated CV along with any relevant information about yourself so we can get started today! Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit XX XX XX XX XX Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Location: Hybrid / Flexibe London: £66,038 to £90,802 per annum National: £60,076 to £82,605 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Ready to take your career to the next level? Our team is growing, this is your chance to be part of something exciting with one of LinkedIn's Top Companies 2024! As our Dynamics CRM Architect, aligned to Housing Association solutions, you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best practice, supporting the lead technical consultants and functional consultants and together you'll deliver high quality solutions. This is a hands-on technical delivery role; the Dynamics CRM Architect must be capable of implementing the system they design themselves! If you're a highly experienced Dynamics CRM Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join our team and start making a real difference. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. CVs reviewed upon receipt. Act now. Apply today! This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from a main office once per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice .

Job Description NetSuite Developers with SalesForce Our Client is looking to recruit a Netsuite Developer with Salesforce experience. You must have at least 5 to 7 years expertise of working with Netsuite as a Developer coupled with experience of Salesforce. Key Responsibilities: Understand the Clients business and processes to provide inputs for improved use of technology, including Salesforce. Propose system design/enhancements based on business needs and NetSuite expertise Review current implementation and propose improvements to enable us to optimise value from NetSuite's native functionality. Implement agreed changes Work on NetSuite configurations and custom development to deliver optimal solutions to support and continued growth while advising the business on risks around customisations or alterations to the platform Undertake analysis of user and business requirements, with particular regard to their impact on existing NetSuite system and environments, and produce an appropriate system design. Complete technical analysis, design, configuration, scripting, and implementation of NetSuite customizations and functionality, Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports and dashboards Develop, test and deploy customized fields, forms, scripts, workflows, custom records, and user roles to meet business requirements Support existing custom scripts and solutions Conduct the overall analysis, testing, and deployment for ongoing NetSuite upgrades Manage incidents for NetSuite application and coordinate with external vendors and key internal teams Coordinate with NetSuite support on issues that cannot be resolved internally Develop, launch, and manage in-depth KPIs, dashboards, and reports for NetSuite functions at both management and individual level. Support end user requests for new saved searches, reports, KPIs and dashboards Manage and maintain proper system access/rights and role definitions and user access Create and maintain documentation for NetSuite customisations, workflows, processes and troubleshooting steps Develop rollout standards in line with agreed architectural principles to ensure the delivery of resilient solutions Identify application integration opportunities that can streamline business processes and improve productivity Propose and implement potential NetSuite integrations with internal and external systems working alongside the Senior Enterprise Architect Manage and support 3rd party integrations with NetSuite Qualifications, Experience and skills Act as a subject matter expert on the NetSuite Ecosystem. Provide mentoring and code review to current Netsuite developers to ensure highest standards are met. Qualifications, Experience and skills Minimum 5 years hands-on NetSuite experience General knowledge of back office business processes for Finance and Supply Chain Strong technical knowledge covering NetSuite as a technology platform including proficiency in NetSuite's SuiteScript and SuiteTalk APIs, and have experience with other cloud-based technologies. Experience with client-side technologies like JavaScript, HTML and web services (XML, SOAP, WSDL) Experience with SalesForce is a plus Expert at professional programming practices including source code control, versioning and documentation. University degree in computer science, engineering or related fields Ability to collaborate and communicate effectively across functional departments and management hierarchies. A consistent track record of working effectively on virtual teams is required Excellent analytical and problem solving skills Excellent written and verbal communication skills Experience designing and architecting solutions Willingness to learn and ability to flourish in a high growth, dynamic, and entrepreneurial environment Self-starter with the ability to run projects from origin through execution The role can be based in London or Leeds and for the time being will be working remotely. The duration for this assignment is 6 months. The rate will be circa £350 to £550 per day. Please send your CV to us in Word format.

Job Description Salesforce CRM SFDC Senior Consultant Our Client is looking to recruit a Salesforce CRM SFDC development and support Senior Consultant with at least 5 to 8 years experience of SFDC projects. You must have Salesforce SFDC Certification with PD1 or similar). Should have good design and debug skills. Must be able to design, code, unit test, performance test, debug, implement and support SXX XX XX XX XX applications and integrations. Able to analyze and fix support tickets. Follow best practices and perform configuration/code reviews. The Client is based in the UK and this role can be remote. The rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

Job Description Senior Microsoft Dynamics D365 CE Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client's business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £65K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

Job Description Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: • Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. • Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals • Establish and lead the creation of technical SOPs and work instructions • Organize and lead a highly technical global team for scale and growth • Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications • Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. • Foster a culture of trusted partnership, service, and continuous improvement • Establish and meet service level commitments to support reliable and efficient daily operations • Managing significant capital and operating budgets • Lead and coach the ERP and CRM team to their full potential and develop their careers • Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice • Coordinate and contribute to end-user training, including the development of system documentation and training materials • Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations • Provide pre-go-live and post-go-live end-user support • Serve as the lead Dynamics365 F&O and CRM technical expert on the development team • Take responsibility for the customized unit programming and overall system functionality • Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task • Take responsibility for delivering development tasks within agreed budgets and timelines • Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: • Excellent leadership, management, interpersonal and communication skills. • Success managing complex systems implementation projects • Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain • Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service • Experience integrating ISVs with D365 • Experience with connecting D365 with Azure data lake • Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: • Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management • Experience designing and presenting IT solutions • In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT • SOX, HIPAA & GDPR knowledge preferred • Senior-level application management experience (12+ years) • 12+ years of people management • 2+ years in a large international company preferred • Excellent organizational skills with the ability to balance multiple demands • Proven ability to write effective system and process documentation -including business and system requirements, process diagrams, and data flow charts • Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems • Effective time management skills • Ability to communicate effectively with all levels of the business • Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision • Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London - with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.