Find your next tech and IT Job or contract E-commerce Project Manager in Scotland
The e-commerce project manager, or e-CRM project manager, is an expert responsible for a company's customer relations on the Internet. Their work focuses on two essential aspects of business management: customer control and the provision of appropriate services. In their role, they ensure the maintenance of relationships between different partners and customers. In this sense, they first learn to better understand the customers who visit the site they are in charge of in order to offer them various products adapted to their needs.
To achieve their objectives, the e-commerce project manager defines each project assigned to them according to the assigned requirements while establishing their action plan, specifications, and schedule. They are responsible for developing all the necessary technical, logistical, and budgetary characteristics for different projects. They also handle the supervision of all teams they need and who collaborate with them on a project. They are responsible for the smooth running of each mission.
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