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EUC Engineer Position Description There's a digital revolution brewing in the UK that could use your talents. Join CGI as an EUC Engineer, supporting one of our high-profile clients based in Leeds. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due the nature of the role all applicants must hold or be prepared to undergo a security check to SC level. YOu will be working from a client site in Leeds 5 days a week. Your future duties and responsibilities As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. Your role requires a customer-focused mindset, strong technical skills, and the ability to work independently. Key Tasks: • Monitor and respond to incident and problem tickets, serving as the frontline of DLM support. • Execute end user device patching and application deployments via change processes. • Respond to and resolve major incidents • Drive automation and scripting initiatives • Implement service improvements to enhance efficiency and effectiveness. Required qualifications to be successful in this role You'll need to demonstrate the following; • Proficiency with Configuration Manager 2012 or later. • Understanding of Active Directory (AD) and Group Policy. • Experience in diverse client environments. • Expertise in Windows 10 Operating System. • Proficient in Powershell or equivalent programming languages. • Familiarity with JAMF/Apple device management, particularly MacOS. • Basic knowledge of application packaging. • Administration skills in InTune. • Experience with ITSM/ServiceNow. • Understanding of Virtual Desktop environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Infrastructure Engineering Specialist The purpose of this role is to help implement and support a complex IP migration programme.The role is to work with other infrastructure engineers, specialist on-site engineers to configure and deploy network and computing components of a government platform.What you'll be doing - your accountabilities The skills you'll need to succeed1. Supports the implementation of technical solutions for both customers and colleagues and delivers on the resolution of inter-system issues, working within cross-functional squads to assist in creating and implementing technical solutions for a domain or cross domain activity within a specific technology area2. Supports in the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation3. Supports with the designs of technical specifications and development of software solutions of smaller and/or less complex initiatives in partnership with team, contributing towards the quality of delivery4. Assists with planning and monitoring of all activities, from scoping to live, to ensure agreed scope and benefits are delivered in a contained project.5. Develops working relationships and communicates with a range of project stakeholders across teams to ensure actions completed, progress updated and impacts on other components managed.6. Supports the identification and resolution of issues and defects to ensure delivery to required standard.7. Reviews own work and peers' outputs to contribute to identify and flag errors or potential issues.8. Maintains systems by monitoring and correcting software defects9. Supports the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams10. May support engineering and operational excellence initiatives, assisting with implementing metrics and processes for regular assessment and improvement Security Clearance - Eligible to be Security Cleared to SC levelKnowledge of modern server operating systems including Windows and LinuxBasic command line knowledge for interacting with servers, e.g. Bash, PowerShell, etc.Communication skillsIP networking fundamentalsTroubleshootingIT security managementAwareness of agile methodologiesMicroservices/service oriented architectureLeadership accountabilities Experience you'd be expected to have* Solution-focused achiever - I always deliver my ambitious goals, outcomes and timelines. I cut through complexity and obstacles to get to the right ethical solution at the right time.* Collaborative partner - I understand the agendas and needs of others, alongside the needs of the business. I break down silos, and work brilliantly with partners both within and outside of the organisation to deliver business results.* Change agent - I identify, create and lead smooth business changes. I adapt quickly and perform effectively - even when there's ambiguity. Mandatory* IP networking skillset, e.g. device roles and subnets, management and installation of devices* Ability to quickly learn new technologiesPreferred* Desirable: Windows Server knowledge, e.g. AD, DNS, server management* Desirable: Oracle database knowledge, e.g. SQL, PL/SQL, administration* Desirable: CISCO accreditation* Desirable: basic programming skills, e.g. Bash scripting, Perl* Tenacious problem solving skills and ability to use skills confidently when supporting production systems* OS - Linux, scriptingPlease send in your latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.