Find your next tech and IT Job or contract Community Manager / Social Media Manager in Bristol
The community manager or social media manager is an expert in managing web communities who mainly works for an agency. They can also work for an advertiser, a company, a website, and their role is to unite and facilitate digital dialogues between internet users on behalf of a brand or organization (often a celebrity). They do this mainly through social media (YouTube, Facebook, Twitter, etc.) and professional networks (Viadeo, LinkedIn, ...). In a way, they are the "version 2.0" of the webmaster!
The community manager delivers the company's IT message to the outside world and provides community feedback as a defender of the "brand" to internet users. This communication with internet users is essential because it allows, on one hand, to share the company's advice and catalog, and on the other hand, to transmit comments and criticisms to the relevant company departments. All this in the hope of building user loyalty and attracting new 'regulars'. As a social media professional, the social media manager's duties include, among others, initiating conversations and intervening directly, creating polls on Facebook, creating content (blogs, product sheets), offering contests and promotions, etc.
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