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Job Purpose and primary objectives: Microsoft 365 Administrator to provide L3 support for Azure AD and M365 collaborative products Key responsibilities (please specify if the position is an individual one or part of a team): * UK SC (Security Cleared) is Mandatory* Expert knowledge of M365 workloads (Exchange Online, SharePoint, Teams).* Managing/Administering Exchange Online and other M365* Strong knowledge of Azure Active Directory (AAD) and Conditional Access policies.* Collaborative tools/products like Teams, SharePoint, One Drive etc.* Configure and manage a Teams environment, channels, chats, and Apps.* Manage Teams meetings, Phone numbers and services for Teams Phone.* Monitor and troubleshoot L3/L2 level Teams and Outlooks issues.* Implementing Microsoft Azure tenant-level configuration, including,? Azure Active Directory administration? Conditional Access Policy (CA)? Service Principal ? System for Cross-Domain Identity Management (SCIM) Provisioning and Support ? Apps Registration? Azure AD - User and group Management, AD Connect etc.* Familiarity with Microsoft Security & Compliance Center tools.* Experience with hybrid Exchange and AD environments.* Understanding of Azure Active Directory (AAD) and integrations with M365.* Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity.Understanding of SSO and MFA technologies for SaaS applications. * Strong PowerShell scripting and automation skills* Hands on knowledge of ITIL-based processes for incident, change, and problem management.* Good to have any working experience of Intune Device management.Key Skills/Knowledge: M365 Administration* Manage and maintain Microsoft 365 (M365) platform, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.* Oversee tenant configurations, policies, and service health.* Implement and manage M365 security and compliance features (e.g., DLP, Conditional Access, Defender, Compliance Manager).* Monitor Microsoft updates/changes and involve respective teams to ensure compliance and readiness for new features or updates.Azure and Related Tools:* Knowledge of Microsoft Azure environment, Azure Cloud, Azure tenant, and integration with M365 tools and products.* Understanding of Active Directory (AD) & Active Directory Federation Services (ADFS) and their role in hybrid configurations.Advanced Troubleshooting:* Perform root cause analysis for complex M365 issues.* Escalate and manage cases with Microsoft Support when necessary.* Handle mail flow issues, hybrid configurations, and service interdependencies.* Experience in handling escalated issues, including coordination with multiple teams and vendors.Migration & Deployment:* Lead and execute M365 migrations (e.g., Exchange On-prem to Exchange Online).* Configure and optimize hybrid environments.Automation & Scripting:* Develop PowerShell scripts for managing and automating M365 tasks.* Monitor and optimize license utilization.Monitoring & Reporting:* Set up monitoring tools and dashboards for M365 services.* Generate usage and health reports for stakeholders.* Prepare incident reports and root cause analysis (RCA) documents.Documentation & Best Practices:* Create and maintain documentation for processes, configurations, and troubleshooting guides.* Enforce ITIL-based processes for incident, change, and problem management.Service Delivery:* Adhere to SLAs/OLAs for incident, service request, and problem management.* Handle tickets/service requests effectively while maintaining high-quality standards.* Follow ITIL/ITSM best practices and Agile frameworks to ensure efficient service delivery.Collaboration & Teamwork:* Work independently and collaboratively with cross-functional teams.* Demonstrate excellent problem-solving, decision-making, and team coordination skillsExperience required: 3 Years +Duration of the Assignment: 6 MonthsStart Date (please mention the date not ASAP): 06/01/2025Additional remarks (if any): UK Security Clearance - EssentialDue to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

* UK SC (Security Cleared) is Mandatory* Good Understanding of M365 like Exchange Online, SharePoint, Teams, Desktop related issues* Providing Level 1.5 support for Teams, Outlook, Exchange Online, SharePoint issues * Configure and manage a Teams environment, channels, chats, and Apps for end users.* Manage Teams meetings, Phone numbers and services for Teams Phone.* Troubleshooting and resolving user desktop / Laptops issue remotely * Familiarity with Microsoft Security & Compliance Center tools.* Experience in hybrid Exchange and AD environments issues.* Understanding of Azure Active Directory (AAD) and integrations with M365.* Prepare incident reports.* Understanding of SSO and MFA technologies for SaaS applications.* PowerShell scripting skills is good to have. * Hands on knowledge of ITIL-based processes for incident, change, and problem management.* Good to have any working experience of Intune Device management.* Proven experience in Desktop Site, TechBar and remote support role.* Working knowledge of desktop of M365 product and services (Teams, Outlook, SharePoint, Azure)* Enforce ITIL-based processes for incident, change, and problem management.* Adhere to SLAs/OLAs for incident, service request, and problem management.* Handle tickets/service requests effectively while maintaining high-quality standards.* Follow ITIL/ITSM best practices and Agile frameworks to ensure efficient service delivery.* Work independently and collaboratively with cross-functional teams.* Demonstrate excellent problem-solving, decision-making, and team coordination skillsDue to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description: IT Infrastructure Specialist (Contract Role) Duration: Initial 2 months (strong chance of extension once additional funding agreed). IR35 Status: Inside IR35. Work Location: Remote, with potential travel to Manchester (reimbursed). Start Date: 3rd or 4th week of January. Overview: A 2-month contract opportunity for an IT Infrastructure Specialist is available with our healthcare client. This role falls under inside IR35 regulations. Work will be predominantly remote, but candidates must be prepared to travel to the Manchester office if requested, with travel expenses reimbursed per the clients travel expenses policy. Role and Responsibilities: The IT Infrastructure Specialist will join the IT Infrastructure team within the Digital, Information, and Technology Directorate. Responsibilities include maintaining and enhancing IT systems, ensuring high availability of services, and strengthening cyber security. Key tasks include: Supporting and optimizing the existing infrastructure, including Office365, Windows Servers, Active Directory, VMware, Azure, and data storage. Collaborating with internal teams (e.g., Service Desk, WebOps) and third parties for infrastructure services. Troubleshooting and resolving technical issues, while documenting resolutions. Designing and reviewing system architectures, ensuring secure, efficient, and integrated solutions. Contributing to business continuity planning, disaster recovery management, and cyber threat mitigation. Participating in cross-department technical discussions and contributing to enterprise architecture solutions. Essential Skills and Experience: Microsoft Certified professional. Expertise with PowerShell and scripting. Strong proficiency in Windows Server and Microsoft Active Directory. In-depth knowledge of Microsoft platforms, particularly Intune, Exchange Online, Office 365, and Azure Active Directory. Experience in configuring and managing anti-malware, firewalls, intrusion detection systems, and vulnerability scanning tools. Significant hands-on experience with Microsoft Azure Infrastructure as a Service and hybrid infrastructures, including planning, optimization, and deployment. Proven experience in patching, monitoring, and change management processes. Desirable Skills: Experience with SQL Server and Always On Availability Groups. VMWare vSphere expertise in large, complex environments. Microsoft Azure certification. Familiarity with configuring office telecommunications systems. This role offers an exciting chance to work on infrastructure and cyber capabilities in a leading organization.

Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £22,500 - £27,500 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is not a remote role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: '-Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). '-Setup of new users in Active Directory, Entra and 365 '-VOIP phone setup and configuration (training to be provided) '-Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. '-Resolve first and second-line tickets, escalating cases to senior engineers as necessary. '-Maintain adherence to our high service standards and quality benchmarks. '-Demonstrate exemplary communication and time-management skills. '-Operate both independently and collaboratively within a team setting. '-Provide training and mentoring to staff members and clients when needed. '-Perform device setup, repair, and upgrade tasks in our workshop. '-Conduct routine system inspections, implement updates, and apply patches as required. '-Review backup logs vigilantly; address any failures proactively. '-Assist with larger projects when required. '-Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: '-Minimum of 2 years' and recent experience in IT support roles '-A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. '-Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) '-Windows and Mac operating systems '-Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive '-Microsoft Azure/Entra '-Virtualisation technologies '-VOIP experience '-A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: '-Pension scheme '-Death in service '-£1000 minimum increase each year '-Regular pay reviews '-Celebrate their birthday by having the day off on us '-Water and soft drinks provided "on tap" '-6 hours of free phone counselling, per month, if ever needed through our well-being provider '-Yearly eye tests '-Smart casual dress and branded polo shirts provided '-Free Parking '-Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; I

Capita have a rare opportunity for an experienced SAP IDM Consultant to join us and support our existing implementation, including on-going and new projects. The ideal candidate will need excellent communication, analytical, and problem-solving skills, with a strong understanding of SAP IDM and how this connects and interacts with other system. They will work closely with internal customers to understand business requirements, develop solutions that meet those needs, and oversee the implementation of those solutions. What you'll be doing: •Ability to develop custom connectors for IDM to integrate with external systems, such as RESTAPI, JDBC.•A strong understanding of standard connectors such as SCIM, Active Directory and SAP.•A strong understanding of SAP HCM and how it is used and configured in SAP IDM, including ability to configure the Virtual Directory.•Proficient scripting skills in JavaScript and PowerShell.•Proficient in SQL.•Proficient in SAP IDM Developer Studio, building tasks, process, workflows and jobs.•Troubleshooting and debugging IDM processes.•Troubleshooting errors when IDM tries to perform an operation to an external system.•Understand how to retrieve audit changes and prove what changes occurred.•Strong understanding of key systems such as Active Directory, Entra ID, LDAP, Exchange Online and SAP ABAP systems•Understanding LDAPS•Understanding and building RBAC (Role Based Access Control).•Understanding SAP IDM authorization model.•Building policies for automated access assignments•Understanding SAP IDM RESTAPIs and building forms to be consumed as APIs What we're looking for: •Experience in a SAP IDM Consultant position•Experience with configuring and managing Identity Authentication Service and Identity Provisioning Service•Understanding of SAP NetWeaver stack and troubleshooting errors.•Understanding of Windows, Linux and Sybase ASE•Building IDM reports•Demonstrate strong solution architecting skills to provide client driven requirements•Certification in SAP IDM (Desirable)•TOGAF or equivalent (Desirable)•CISSP or equivalent (Desirable) About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? •Competitive salary•23 days' holiday (rising to 27 ) with the opportunity to buy extra leave•Home based role•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology•Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. [ add information regarding assessment process, closing date, start date,