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Job Vacancy
IT Support Engineer
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role - 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Infrastructure Support Engineer
Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer • IT Infrastructure related project • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the user in each office (in English) • Provide support for to end users during system deployment/migration(User manual, user training) • Global User Support • Act as 2 nd /3 rd line support for IT infrastructure related enquiries and incidents. • Escalate the incidents to the appropriate vendors. • Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical • Proven working experience in IT Service management operations • Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) • Basic operation system knowledge (e.g. Windows10, Windows server, Azure) • Basic Microsoft Office 365 knowledge • Second line level technical support and problem-solving skill • Candidate needs to have strong interpersonal communication skills • Ability to work both independently and as part of a team. • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking). • User facing support skills • Self-motivated and an innovative mindset Experience: • 3 to 5+ years IT experience in a corporate environment. • Second line technical support • System Maintenance • Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 • Cisco/Fortinet • Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Security Manager
Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.
Job Vacancy
IT Support Engineer
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role - 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Support Technician
Job Description IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities • Provide 2 nd and 3 rd line support to UK staff, schools staff and students • Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. • Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. • Install and configure approved computer hardware and licensed software, following agreed policies and procedures. • Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. • Manage staff and student user accounts following agreed policies and procedures. • Monitor and maintain server back-ups to ensure system and user data is protected and secure. • Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager • Any other reasonably requested duties Person Specification • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. • Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. • Demonstrable methodical problem solving, excellent analytical skills and creative thinking. • Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. • Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. • A desire to, and demonstrable experience of supporting teaching and learning • Effective engagement with IT service partners and 3rd parties Technical Skills • Windows Server 2012/2016/2019 • Windows 10 • Active Directory support • Office365 • LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. • SIMS.net and SOLUS3 support • Mobile device support including Apple, Windows, and Android tablets • AV and interactive boards and screens • Shared printing solutions • Desktop/Server Hardware support and troubleshooting • Apple device management and support Experience • Flexible working, travel to support multiple sites/offices. • Experience of working in a Service Desk environment (2nd or 3rd line support role) • Experience of working in the education or similar sector is preferable. • ITIL preferred but not essential. Key Competencies Role Specific • Work Planning and Scheduling • Time Management • Listening and Organisation • Training, Mentoring and Delegating • Problem Identification and Solution • Process Improvement Safeguarding Responsibilities • To comply with safeguarding policies, procedures and code of conduct • To demonstrate a personal commitment to safeguarding and student/colleague wellbeing • To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. • To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.
Job Vacancy
IT Support Consultant
Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Support Technician
Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.
Job Vacancy
C# Dot Net Software Developer with Fixed Income and FX
Job Description C# .NET Software Developer with FX and Fixed Income Our Client is a niche boutique broker specialising in FX. They are looking to recruit a C# .NET Software Developer with at least 3 to 5 years proven track record of developing with C# .NET. The Client would like meet candidates ideally with some understanding Trading Floor projects to include Fixed Income, Risk Management, Swap Options and FX. You need to be resilient as you will be working closely with traders and developing financial trading systems so an understanding of FX instruments would be very useful. The Company is a fast growing dynamic brokerage firm, specialising in currency options and interest rate swaps. They are seeking a talented technologist to join the London team. You will be working in a fast paced, delivery focused environment where you will get the opportunity to make a genuine impact on the business rather than just 'making up the numbers'. Initially reporting to the CTO, the successful candidate will become a key member of the global team. There will be a large amount of autonomy in the role, giving the candidate the opportunity to showcase their development talents, Responsibilities :- Re-architecting and building the in-house middle office platform and integrating with a new trading platform. • Developing pricing toolsets • Integrating to external reporting/tradeflow and pricing APIs. • Maintaining the company's daily operation on the existing platforms. Essential skills :- • Minimum 3 to 5 years experience of Microsoft web technologies ( C#, ASP.NET Core MVC ) • Relational database experience (SQL Server) • Proactively able to build relationships with stakeholders:- sales, brokers, middle office, external vendors. • Ability to produce clean, well-written, fully tested production ready software. Desirable skills :- Knowledge of the FIX protocol • Knowledge of FX trade processing • Basic knowledge of Foreign exchange products (vanilla/exotic options, fx cash) ( training will be given) Qualifications: Computer Science related degree preferred At least 3 years experience in a comparable development role. The Client is based in the City of London. The salary for this role will be £80K - £100K. Please do send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Director
Job Description IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: • Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. • Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. • Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. • Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. • Develop and implement IT policies, procedures, and best practices. • Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. • Ensure compliance with industry regulations and standards. • Manage IT budgets, resources, and vendor relationships. • Report to the Board, on IT strategy, progress, and performance. • Foster a culture of innovation and continuous improvement within the IT department. • IT Management and Information Technology skills • Experience in IT Operations and IT Strategy • Knowledge of Network Security • Strong leadership and project management abilities • Excellent problem-solving and decision-making skills Qualifications: • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. • Minimum of 10 years of experience in IT management, with a strong background in software and application development. • Extensive experience in leading IT transformation projects within investment and private banking environments. • Proven success in delivering IT solutions across multiple customer channels. • Strong understanding of banking operations, regulations, and compliance requirements. • Demonstrated ability to manage both software development and infrastructure technology teams. • Excellent leadership, communication, and project management skills. • Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. • Strategic thinker with the ability to execute methodically. • Experience with emerging technologies and digital banking trends. Preferred Skills: • Experience with Agile and DevOps methodologies. • Knowledge of cybersecurity best practices in the banking sector. • Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.
Job Vacancy
IT Support Technician
Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Support Consultant
Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Security Manager
Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.
Job Vacancy
IT Infrastructure Support Manager
Job Description We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role • Lead large IT projects, including the design and deployment of new IT systems and services • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware • Own projects, solutions, and key responsibilities within a larger business initiative • Handle business-critical IT tasks and systems administration • Research and evaluate emerging technologies, hardware, and software • Track and maintain hardware and software inventory Responsibilities for IT Manager • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure • Help define IT infrastructure strategy, architecture, and processes • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs • Assess vendors and develop test strategies for new hardware and software • Troubleshoot hardware and software issues related to internal IT • Supervising daily operations of network and server infrastructure • Aligning IT infrastructure with current and future business requirements and goals • Evaluating risk, developing network recovery and backup processes • Assessing and purchasing new and replacement hardware • Testing, troubleshooting and adjusting information systems to operate effectively • Implementing security of the network, data and its storage and communication systems • Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions • Train employees on both software and hardware, troubleshoot, and provide technical support when needed • Develop and execute disaster procedures, and maintain data backups • Manage information technology and computer systems • Identify problematic areas and implement strategic solutions in time • Preserve assets, information security and control structures • Proven working experience as an IT Manager or relevant experience • Excellent knowledge of technical management, information analysis and of computer hardware/software systems • Expertise in data center management and data governance • Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience • 5-7 years experience in IT management • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems • Strong critical thinking and decision-making skills • Excellent project management skills and strong ability to prioritize • Firm grasp on IT infrastructure and operations best practices • Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. • Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. • Expertise with implementing, configuring, and testing solutions • Proven leadership skills • Strong creative and analytical thinking • Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)
Job Vacancy
Mobile Application Developer for Android and IOS
Job Description Mobile Application Developer for Android and IOS We are urgently looking for a Mobile Application Developer (iOS/Android) in North London. The following are key software development skills that we require: • AngularJS (v1.4/v1.5) • Cordova • ionic • JavaScript • TeamCity • Protractor automation • Mobile development experience • Some native iOS / Android skills also useful This is a 6 month contract in North London. Please do send your CV to us in Word format along with daily rate and availability
Job Vacancy
IT Systems Security Manager
Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.
Job Vacancy
C# Dot Net Software Developer with Fixed Income and FX
Job Description C# .NET Software Developer with FX and Fixed Income Our Client is a niche boutique broker specialising in FX. They are looking to recruit a C# .NET Software Developer with at least 3 to 5 years proven track record of developing with C# .NET. The Client would like meet candidates ideally with some understanding Trading Floor projects to include Fixed Income, Risk Management, Swap Options and FX. You need to be resilient as you will be working closely with traders and developing financial trading systems so an understanding of FX instruments would be very useful. The Company is a fast growing dynamic brokerage firm, specialising in currency options and interest rate swaps. They are seeking a talented technologist to join the London team. You will be working in a fast paced, delivery focused environment where you will get the opportunity to make a genuine impact on the business rather than just 'making up the numbers'. Initially reporting to the CTO, the successful candidate will become a key member of the global team. There will be a large amount of autonomy in the role, giving the candidate the opportunity to showcase their development talents, Responsibilities :- Re-architecting and building the in-house middle office platform and integrating with a new trading platform. • Developing pricing toolsets • Integrating to external reporting/tradeflow and pricing APIs. • Maintaining the company's daily operation on the existing platforms. Essential skills :- • Minimum 3 to 5 years experience of Microsoft web technologies ( C#, ASP.NET Core MVC ) • Relational database experience (SQL Server) • Proactively able to build relationships with stakeholders:- sales, brokers, middle office, external vendors. • Ability to produce clean, well-written, fully tested production ready software. Desirable skills :- Knowledge of the FIX protocol • Knowledge of FX trade processing • Basic knowledge of Foreign exchange products (vanilla/exotic options, fx cash) ( training will be given) Qualifications: Computer Science related degree preferred At least 3 years experience in a comparable development role. The Client is based in the City of London. The salary for this role will be £80K - £100K. Please do send your CV to us in Word format along with your salary and availability.
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