Find your next tech and IT Job or contract IoT in United Kingdom

Job Description Front and Backend C# Dot Net Javascript Software Developer with Umbraco Our Client is an established leader in the travel industry. They are looking to recruit a Full Stack Dot Net Software Developer to work on a major transformation programme for this award-winning Luxury Travel Company. Projects will include designing and implementing web based tools to automate operational tasks and improve accuracy of pricing and management information and web site enhancements. We are seeking an individual who is looking to take on the technical design and implementation of technical solutions for the business. The Client works with a number of third party suppliers and the candidate will also liaise and work closely with our vendors to help deliver solutions, as required. Depending on your expertise you will have the opportunity to take on the management of projects involving multiple stakeholders and vendors. You will be responsible for: • Design and implementation of web based tools to automate a variety of business processes • Implementation of enhancements to the company website (built on Umbraco) • Interfacing with business systems and data warehouse to implement the required functionality • Analysing and identifying ways to automate processes working alongside the business lead • Designing and validating the technical suitability of proposed solutions including database design and software approaches proposed by vendors • Taking on complex business change projects that involve multiple stakeholders and suppliers • Potential for managing suppliers tightly to ensure delivery of our requirements within budget and on time • Risk and issue management to ensure a pro-active approach is taken to managing these Skills and Experience: • The Client would ideally like to see some experience with specific retail Travel Industry domain knowledge • Track record of delivering projects involving in-house resources and/or third party suppliers • Ability to design and architect technical solutions to complex business problems • Full Stack development experience (ASP.NET, C#, HTML, CSS, JavaScript, JQuery, ReactJS, AngularJS, MS SQL Server) • CMS experience e.g. with Umbraco - experience of Umbraco would be a plus • Continuous Delivery skills, tools and techniques (e.g. Git, Github, Jenkins, Docker, Vagrant, Chef, Puppet, Selenium, etc.) • Familiar with Azure cloud services & setting up/managing resources/deploying apps • Experience in implementing business process automation • Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger • PowerBI, PowerQuery, Dax & M • Other API messaging formats e.g. JSON, XML, SOAP • Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) • A positive and cooperative individual who will work effectively across departments and within a team • Ability to understand and document business requirements This is an exciting new role at this organisation - salary range £50K - £65K. The company is based in London. Please send your CV to us in Word format along with your salary and availability.

Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £22,500 - £27,500 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is not a remote role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: '-Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). '-Setup of new users in Active Directory, Entra and 365 '-VOIP phone setup and configuration (training to be provided) '-Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. '-Resolve first and second-line tickets, escalating cases to senior engineers as necessary. '-Maintain adherence to our high service standards and quality benchmarks. '-Demonstrate exemplary communication and time-management skills. '-Operate both independently and collaboratively within a team setting. '-Provide training and mentoring to staff members and clients when needed. '-Perform device setup, repair, and upgrade tasks in our workshop. '-Conduct routine system inspections, implement updates, and apply patches as required. '-Review backup logs vigilantly; address any failures proactively. '-Assist with larger projects when required. '-Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: '-Minimum of 2 years' and recent experience in IT support roles '-A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. '-Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) '-Windows and Mac operating systems '-Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive '-Microsoft Azure/Entra '-Virtualisation technologies '-VOIP experience '-A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: '-Pension scheme '-Death in service '-£1000 minimum increase each year '-Regular pay reviews '-Celebrate their birthday by having the day off on us '-Water and soft drinks provided "on tap" '-6 hours of free phone counselling, per month, if ever needed through our well-being provider '-Yearly eye tests '-Smart casual dress and branded polo shirts provided '-Free Parking '-Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; I

Job Description Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it's overall growth. Purpose of the Role: - Lead large IT projects, including the design and deployment of new IT systems and services - Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware - Own projects, solutions, and key responsibilities within a larger business initiative - Handle business-critical IT tasks and systems administration - Research and evaluate emerging technologies, hardware, and software - Track and maintain hardware and software inventory Responsibilities: - Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure - Help define IT infrastructure strategy, architecture, and processes - Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs - Assess vendors and develop test strategies for new hardware and software - Troubleshoot hardware and software issues related to internal IT - Supervise daily operations of network and server infrastructure - Align IT infrastructure with current and future business requirements and goals - Evaluate risk, develop network recovery and backup processes - Assess and purchase new and replacement hardware - Test, troubleshoot and adjust information systems to operate effectively - Implement security of the network, data and its storage and communication systems - Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions - Train employees on both software and hardware, troubleshoot, and provide technical support when needed - Develop and execute disaster procedures, and maintain data backups - Manage information technology and computer systems - Identify problematic areas and implement strategic solutions in time - Preserve assets, information security and control structures - Proven working experience as an IT Manager or relevant experience - Excellent knowledge of technical management, information analysis and of computer hardware/software systems - Expertise in data center management and data governance - Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: - Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience - 5-7 years experience in IT management - Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies - Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems - Strong critical thinking and decision-making skills - Excellent project management skills and strong ability to prioritize - Firm grasp on IT infrastructure and operations best practices - Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring - Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. - Expertise with implementing, configuring, and testing solutions - Proven leadership skills - Strong creative and analytical thinking - Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

Job Description Technical IT Manager Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company. You must be hands-on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: • Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service • System changes (software upgrades, introduction of new systems • Non-standard requests (new software requests, different/more powerful laptops, etc) • Acquisitions of businesses - guidance on how to absorb people and systems • Security system monitoring - interpreting and managing output from the SOC (security operations centre) • Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) • Change management (internal authorisation for significant system changes) • Assistance to senior management in relation to IT issues (for example, integration with a new time/billing system) • Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) • Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) • Assistance with AAF and other audits • Management of joiner/leaver process • Business continuity plan & disaster recovery This is a hybrid position with 2 to 3 days in the office at the offices in Reading. The salary for this position is circa £60K to £80K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications experience on windows platforms. Definitely a strong background MS Windows AD - Active Directory. Must be confident with MS Windows Server - 2003 upwards todate. Experienced and very strong trouble-shooter. The Client would like to recruit a candidate who comes up with the solutions and NOT just operating under direction of others. - so clear decisive and enthusiastic. Microsoft InTune would be of interest and a benefit but NOT a must. Experience with Application deployment via GPO's a benefit Experience with image deployment methods. Milton Keynes base and must be within easy commute. Some UK travel required and international travel possible in future. The rate is negotiable. The contract duration will be 6 months. Please do send your CV to us in Word format along with your daily rate and availability.

Job Description Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it's overall growth. Purpose of the Role: - Lead large IT projects, including the design and deployment of new IT systems and services - Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware - Own projects, solutions, and key responsibilities within a larger business initiative - Handle business-critical IT tasks and systems administration - Research and evaluate emerging technologies, hardware, and software - Track and maintain hardware and software inventory Responsibilities: - Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure - Help define IT infrastructure strategy, architecture, and processes - Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs - Assess vendors and develop test strategies for new hardware and software - Troubleshoot hardware and software issues related to internal IT - Supervise daily operations of network and server infrastructure - Align IT infrastructure with current and future business requirements and goals - Evaluate risk, develop network recovery and backup processes - Assess and purchase new and replacement hardware - Test, troubleshoot and adjust information systems to operate effectively - Implement security of the network, data and its storage and communication systems - Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions - Train employees on both software and hardware, troubleshoot, and provide technical support when needed - Develop and execute disaster procedures, and maintain data backups - Manage information technology and computer systems - Identify problematic areas and implement strategic solutions in time - Preserve assets, information security and control structures - Proven working experience as an IT Manager or relevant experience - Excellent knowledge of technical management, information analysis and of computer hardware/software systems - Expertise in data center management and data governance - Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: - Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience - 5-7 years experience in IT management - Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies - Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems - Strong critical thinking and decision-making skills - Excellent project management skills and strong ability to prioritize - Firm grasp on IT infrastructure and operations best practices - Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring - Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. - Expertise with implementing, configuring, and testing solutions - Proven leadership skills - Strong creative and analytical thinking - Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Job Description IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: • Extensive experience of the Microsoft Windows Desktop essential • A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable • Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack • Experience of network, printer, AV, UPS and Security hardware • Experience of working within a Cybersecurity framework • Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions • A good understanding of ISP solutions and connectivity requirements • Wi-Fi solution experience & knowledge • An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: • Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel • Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. • Disciplined, with the ability to prioritise • Experience working with internal and external resources to achieve consistently excellent service level3 • Ability and desire to expand with changing marketplace and technology. • Friendly, professional • Passionate about Technology • Recognises the importance of frequent and clear communication and documentation • Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: • Extensive experience of the Microsoft Windows Desktop essential • A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable • Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack • Experience of network, printer, AV, UPS and Security hardware • Experience of working within a Cybersecurity framework • Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions • A good understanding of ISP solutions and connectivity requirements • Wi-Fi solution experience & knowledge • An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: • Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel • Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. • Disciplined, with the ability to prioritise • Experience working with internal and external resources to achieve consistently excellent service level3 • Ability and desire to expand with changing marketplace and technology. • Friendly, professional • Passionate about Technology • Recognises the importance of frequent and clear communication and documentation • Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

Job Description Head of IT Infrastructure - City Our Client is looking to recruit a Head of IT Infrastructure with at least 7 to 10 years solid hands-on expertise to run the IT Infrastructure at this City based bank. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management or Head of IT Infrastructure. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the Central of London. The salary for this position will be in the range £70K - £90K plus benefits. Please send your CV to us in Word format along with your daily rate and availability.

Job Title: Technical IT and Telecoms Projects Co-ordinator Location: St Asaph, Wales Salary: £26,000 - £31,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5:30pm About OES: Office Equipment Systems (OES) is a rapidly growing provider of IT and communications technology solutions and managed print for businesses in N Wales and the North west. Our focus on delivering expert, passionate, and high-quality service has driven our success and growth. About the Role: We are looking for a Technical IT and Telecoms Projects Co-ordinator to join our team in St Asaph. In this role, you will assist with the delivery of IT and telecom services to our expanding customer base. You will be responsible for planning and managing IT and telecoms projects, handling tasks such as provisioning, number porting, hardware orders, managing suppliers, and scheduling engineering diaries. Job Responsibilities: '-Plan projects assigned from the sales team'-Facilitate and conduct initial kick-off meetings with sales, engineering, and customers'-Order services and hardware from suppliers'-Place provisioning orders for services such as Microsoft licences, broadband, hosted telephony, and mobiles'-Manage number porting and provisioning processes'-Schedule engineers to attend customer sites for installations and training'-Consistently update customers on the progress of their orders'-Manage stock and ensure proper documentation for all processes'-Provide a clear handover to both clients and support teams'-Deliver world-class service to every customer About you: Job Experience Required: '-Previous project management experience'-Experience with telecoms and IT project delivery and provisioning is advantageous'-Positive, can-do attitude with excellent organisational skills'-Excellent time management, ability to multi-task, and handle large volumes of workload'-Strong verbal and written communication skills'-A team player with a commitment to quality service Remuneration and Benefits: '-Basic salary of £26,000 - £31,000'-Staff Share Equity Scheme'-New customer referral incentive'-21 days holiday, increasing to 25 with 4 years of service (+ bank holidays) Join our growing team at OES and help us deliver exceptional IT and telecoms solutions to businesses across North Wales. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, Experienced 1st Line Support, IT Service Desk Technician, IT Project Manager, Information Technology Project Manager, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role.

Job Description Head of IT Infrastructure - City Our Client is looking to recruit a Head of IT Infrastructure with at least 7 to 10 years solid hands-on expertise to run the IT Infrastructure at this City based bank. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management or Head of IT Infrastructure. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the Central of London. The salary for this position will be in the range £70K - £90K plus benefits. Please send your CV to us in Word format along with your daily rate and availability.