Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in Wales
User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business.
They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance.
Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.
Discover the latest IT & tech jobs in Wales, with a growing focus on software development and IT services.
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Fire & Security Engineer (Security Biased)

Fire & Security Engineer (Security Biased) - £37,726.83 Per Annum + Plenty of Bonuses Location: Wales About Us: Join our client, a dynamic and forward-thinking team dedicated to maintaining the highest standards of safety and security in their stores. They are currently seeking a skilled Fire & Security Engineer to undertake the first call response for Fire, CCTV, EAS, Access Control, PA, and Automatic Pedestrian Gates in designated stores. Job Purpose: As a Fire & Security Engineer, you will play a crucial role in ensuring the operational efficiency of our client's stores by carrying out maintenance, repairs, and preventative measures for various technical systems. Key Duties: Carry out maintenance and repairs in accordance with customer KPIs. Ensure all planned and reactive works are executed as per contractual obligations. Complete PPM (Planned Preventative Maintenance) works within agreed timescales and ensure accurate paperwork is completed. Respond promptly to service call requests during normal hours and on-call. Order parts and ensure prompt fitment. Complete all performance measurement paperwork and actively participate in surveys. Communicate regularly with the Duty Manager during store visits to advise on repair and maintenance issues. Ensure availability and serviceability of tools and equipment. Conduct required Fire PPM visits and ensure fire alarm systems are in compliance with BS 5839. Stay aware of applicable regulations and codes of practice. Notify the helpdesk of task conditions on cessation of works. Conduct surveys and complete reports as required by the supervisor/technical specialist. Knowledge, Skills, and Abilities: Electrical Competency Qualification (NVQ/City & Guilds). Knowledge of CCTV IP/analogue systems. Knowledge of Fire alarm systems. PC literate. Package: £37726.83 Per Annum 33 days holiday Van with Fuel Card Ongoing training and development opportunities On Call 1 in 4 Uniform Smartphone Laptop Benefits include Private Healthcare / Pension / Life Insurance / Death in Service / Discount on retail, holidays, childcare and more! Join Our Team: Become a valued member of our team and contribute to the smooth running of our stores. If you possess the required qualifications and experience, we invite you to submit your application today.
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