Find your next tech and IT Job or contract Business Manager in Glasgow

The account manager is the profile who handles the management and growth of a company's client portfolio, whether it's an SMI, an SME, or an association. An account manager is also an intermediary between prospects and the company, responsible for calls for tenders and customer loyalty. These key players are also given other names such as customer relationship manager or managers. The account manager works in several fields, hence their need to acquire various skills. It should also be noted that account managers are often put in groups and are used to being in contact with executives. Another very important point is that the account manager frequently travels abroad where they must be in contact with clients.

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Frequently asked questions about working as a Business Manager

What is the role of a Business Manager

The account manager is the professional responsible for creating a connection between clients and the company. Moreover, customer relationship is at the heart of this profession from prospecting to after-sales service. They play a pivotal role by offering tailored solutions to effectively meet the company's needs.

How much does a Business Manager charge

The daily rate of a freelance business manager is £250 euros. In umbrella employment, this salary can climb up to 490 euros. The average salary of a business manager is £35K.

What is the definition of a Business Manager

The account manager is an undeniable player in a company's sustainability and generally in its life. They are responsible for managing and developing the company's client portfolio (SMEs/SMIs, local authorities, institutions, associations, etc.). In addition to serving as an intermediary between the company and the client, they are in charge of prospecting, studying calls for tenders, and building customer loyalty. The account manager is also known as a client relationship manager, or even as a manager in certain environments such as banking. They work across multiple sectors, which is why they possess varied skills. They are often part of a team and interact with company executives. But they may also work alongside design office teams, consulting firms, subcontractors, etc. They are constantly traveling, as they must meet with clients and prospects. They then sell them products or services.

What type of mission can a Business Manager handle

The main mission of the IT business manager is to identify and target future business opportunities. He takes the time to analyze and detect his clients' needs. He is their primary contact throughout the duration of the work. He proposes projects to his clients that correspond well to their needs. He studies the feasibility and profitability of these projects. He negotiates implementation conditions, ensures the follow-up and coordination of operations both internally and externally, potentially seeks partners and subcontractors, and drafts offers and contracts. The business manager thus forms the link between the client and company services by handling all commercial, technical (particularly IT) and financial aspects. He ensures follow-up until operations are completed.

What are the main skills of a Business Manager

The skills and qualities of an IT business manager are quite numerous. Overall, a business manager must have the following skills: • Be able to identify a market and potential customers • Be able to establish a climate of trust with various stakeholders • Be able to lead a team • Be able to conduct meetings • Master project feasibility in technical and financial terms • Handle commercial proposals and contracts The business manager is also expected to be a skilled negotiator and show diplomacy. They must also be dynamic, rigorous, creative, and organized. Their interpersonal skills will allow them to adapt to all possible situations. Mastery of technical English and computer skills will be a real asset.

What is the ideal profile for a Business Manager

The position is accessible with a 2-year post-secondary degree (DUT, BTS) in commercial unit management (MUC), or in negotiation and client relations. However, recruiters generally prefer candidates with a professional master's degree or training from a business or engineering school. These are the most valued educational paths. If you also want to become an account manager in IT, you will need to follow training in this field. Short-term programs are suitable for this position.