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Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st /2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st /2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Ability to educate and support User bases of varied level of IT knowledge High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: Exposure to Market Data, Bloomberg, Trader Support (bonus) Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level PowerShell to a moderate level VPN troubleshooting and Support understanding necessary. Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Capita have a rare opportunity for an experienced SAP IDM Consultant to join us and support our existing implementation, including on-going and new projects. The ideal candidate will need excellent communication, analytical, and problem-solving skills, with a strong understanding of SAP IDM and how this connects and interacts with other system. They will work closely with internal customers to understand business requirements, develop solutions that meet those needs, and oversee the implementation of those solutions. What you'll be doing: •Ability to develop custom connectors for IDM to integrate with external systems, such as RESTAPI, JDBC.•A strong understanding of standard connectors such as SCIM, Active Directory and SAP.•A strong understanding of SAP HCM and how it is used and configured in SAP IDM, including ability to configure the Virtual Directory.•Proficient scripting skills in JavaScript and PowerShell.•Proficient in SQL.•Proficient in SAP IDM Developer Studio, building tasks, process, workflows and jobs.•Troubleshooting and debugging IDM processes.•Troubleshooting errors when IDM tries to perform an operation to an external system.•Understand how to retrieve audit changes and prove what changes occurred.•Strong understanding of key systems such as Active Directory, Entra ID, LDAP, Exchange Online and SAP ABAP systems•Understanding LDAPS•Understanding and building RBAC (Role Based Access Control).•Understanding SAP IDM authorization model.•Building policies for automated access assignments•Understanding SAP IDM RESTAPIs and building forms to be consumed as APIs What we're looking for: •Experience in a SAP IDM Consultant position•Experience with configuring and managing Identity Authentication Service and Identity Provisioning Service•Understanding of SAP NetWeaver stack and troubleshooting errors.•Understanding of Windows, Linux and Sybase ASE•Building IDM reports•Demonstrate strong solution architecting skills to provide client driven requirements•Certification in SAP IDM (Desirable)•TOGAF or equivalent (Desirable)•CISSP or equivalent (Desirable) About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? •Competitive salary•23 days' holiday (rising to 27 ) with the opportunity to buy extra leave•Home based role•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology•Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. [ add information regarding assessment process, closing date, start date,

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. The salary for this role is circa £50K to £55K. Please send your CV to us in Word format.

Job Description Digital Marketing Architecture - Docklands London This is an exciting unique and new challenging position to work a senior level to direct the online marketing strategy for this bank based in the Docklands London. You will be an expert in online digital marketing architecture as a Business Digital Architect with at least 7 to 10 years expertise at a senior level. Our Client is a bank who wants to engineer additional revenue streams from the large database of customers by upselling to them. For this reason we require an expert in the online digital and marketing arena as a Business Digital Architect where you will work with the stakeholders to devise a digital strategy and leverage the multiple revenue streams that they are looking to tap in to. You will be a techno functional architect with the ability to understand Realtime Ad Intelligence and to use this information using the various CRM tools available. The following are some more points regarding this exciting new position: Develop strategy using digital marketing technology with aim to increase customer engagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing In-depth experience of integration of components to deliver digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile etc) Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media Relevant experience and ability to articulate and define compelling and holistic digital marketing strategy to support business growth and revenue targets Marketing cloud knowledge with technologies like DMP platform (Krux, BlueKai etc.) and Ad Server technologies like (OpenX, SAS Ad Server, Adobe T&T etc.) Knowledge of various DMP data segments and providers that are available in Digital Marketing Platform specific to UK market and banking and financial domain Business use case definition, experience with data onboarding solutions, mapping of 1st, 2nd and 3rd party data and driving marketing audience segments, new business revenue opportunities Develop & outline audience strategy recommendations as needed to help better understand the consumer base Assess and evaluate the current offerings within the DMP landscape, providing POVs on the current state of the data marketplace in UK Experience with inventory management platforms that overlay ad-serving systems or experience with data-targeting platforms and ad delivery Salary for this role will be circa £100K plus benefits. So if you think you are up for a new challenge and feel you can make a difference then send your CV to us in Word format along salary and availability.

Job Description Digital Marketing Architect - Docklands London This is an exciting unique and new challenging position to work a senior level to direct the online marketing strategy for this bank based in the Docklands London. You will be an expert in online digital marketing architecture as a Business Digital Architect with at least 7 to 10 years expertise at a senior level. Our Client is a bank who wants to engineer additional revenue streams from the large database of customers by upselling to them. For this reason we require an expert in the online digital and marketing arena as a Business Digital Architect where you will work with the stakeholders to devise a digital strategy and leverage the multiple revenue streams that they are looking to tap in to. You will be a techno functional architect with the ability to understand Realtime Ad Intelligence and to use this information using the various CRM tools available. The following are some more points regarding this exciting new position: Develop strategy using digital marketing technology with aim to increase customer engagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing In-depth experience of integration of components to deliver digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile etc) Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media Relevant experience and ability to articulate and define compelling and holistic digital marketing strategy to support business growth and revenue targets Marketing cloud knowledge with technologies like DMP platform (Krux, BlueKai etc.) and Ad Server technologies like (OpenX, SAS Ad Server, Adobe T&T etc.) Knowledge of various DMP data segments and providers that are available in Digital Marketing Platform specific to UK market and banking and financial domain Business use case definition, experience with data onboarding solutions, mapping of 1st, 2nd and 3rd party data and driving marketing audience segments, new business revenue opportunities Develop & outline audience strategy recommendations as needed to help better understand the consumer base Assess and evaluate the current offerings within the DMP landscape, providing POVs on the current state of the data marketplace in UK Experience with inventory management platforms that overlay ad-serving systems or experience with data-targeting platforms and ad delivery Duration will be 6 to 12 months. Rate is negotiable circa £600 to £800 per day. So if you think you are up for a new challenge and feel you can make a difference then send your CV to us in Word format along salary and availability.

Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. This a 6 month assignment. Please send your CV to us in Word format.

Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. This a 6 month assignment. Please send your CV to us in Word format.

Job Description Developer with Findur, SQL and Java - Application Support - City London Our Client is an International Bank with offices in the City of London. They are now looking to recruit a Senior Developer with Openlink's Findur, SQL and Java. Although the role is for an individual to develop and support the Treasury applications systems for the bank. You will be working MS SQL Server be supporting the London and Global Treasury Applications and Systems along with Openlinks Findur treasury system. As MS SQL Server DBA with Application Support you will be involved with developing and implementing solutions for London and Global Treasury Systems requirements. Must have Findur with Java and JVS development skills. Ensure the integrity, security and accuracy of production database environment, ensuring good performance of the dependent applications. Plan and implement operating procedures for backup of database and recovery of database information. Develop database-related application development standards covering database creation, software placement, storage and auditing. Ensures the integrity of the recovery system at all times. Initiates formal testing of the recovery system. Develops database procedures as necessary to enhance the application suite as required. Responds to, resolves and documents support calls for the production and test applications. Maintains to a high standard documentation supporting the build, maintenance and operational procedures of the database environment. Acts as the technical liaison between database operations and vendor support. Performs other related duties as assigned. You must have at least 2 to 5 years solid expertise as a MS SQL Server DBA 2005 and 2008 coupled with Java development and support. You must have the Microsoft SQL Server Administration (Enterprise Edition) experience. High Level T-SQL programming (SP, Functions, Triggers). Operation, design and implementation experience of Mirroring, Log Shipping and SQL Server Replication. SQL Reporting services and Analysis services maintenance and tuning. Good understanding of WINTEL environment with AD domain and user administration. OpenLink Findur Treasury Application would be handy but not a must. Change management concepts and application Configuration and operation of clustered database Servers using external storage. Scripting stored procedures. Security concepts of database management.Change management concepts and application. The role will be to work as a MS SQL DBA with an element of supporting financial applications development with SQL Server and Java. The financial applications include Openlink's Findur product and Sungard's Panorama system - you will be trained in this. The Client is keen to recruit an individual who has experience of Findur and in particular Openlink's scripting language AVS - but this is NOT a must as you will be trained in the use of Findur. Salary for this role is negotiable - but is expected to be in the range £55K - £65K + benefits. Send your CV in MS Word format, along with your availability and salary expectations.

Job Description Desktop Support Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st /2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Salary for this role will be in the region £40K - £50K. The Client is based in the City London - close to Liverpool Street. Please send your CV to us in Word format along with salary and availability.

Job Description Digital Marketing Architect - Docklands London This is an exciting unique and new challenging position to work a senior level to direct the online marketing strategy for this bank based in the Docklands London. You will be an expert in online digital marketing architecture as a Business Digital Architect with at least 7 to 10 years expertise at a senior level. Our Client is a bank who wants to engineer additional revenue streams from the large database of customers by upselling to them. For this reason we require an expert in the online digital and marketing arena as a Business Digital Architect where you will work with the stakeholders to devise a digital strategy and leverage the multiple revenue streams that they are looking to tap in to. You will be a techno functional architect with the ability to understand Realtime Ad Intelligence and to use this information using the various CRM tools available. The following are some more points regarding this exciting new position: • Develop strategy using digital marketing technology with aim to increase customer engagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing • In-depth experience of integration of components to deliver digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile etc) • Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media • Relevant experience and ability to articulate and define compelling and holistic digital marketing strategy to support business growth and revenue targets • Marketing cloud knowledge with technologies like DMP platform (Krux, BlueKai etc.) and Ad Server technologies like (OpenX, SAS Ad Server, Adobe T&T etc.) • Knowledge of various DMP data segments and providers that are available in Digital Marketing Platform specific to UK market and banking and financial domain • Business use case definition, experience with data onboarding solutions, mapping of 1st, 2nd and 3rd party data and driving marketing audience segments, new business revenue opportunities • Develop & outline audience strategy recommendations as needed to help better understand the consumer base • Assess and evaluate the current offerings within the DMP landscape, providing POVs on the current state of the data marketplace in UK • Experience with inventory management platforms that overlay ad-serving systems or experience with data-targeting platforms and ad delivery Duration will be 6 to 12 months. Rate is negotiable circa £600 to £800 per day. So if you think you are up for a new challenge and feel you can make a difference then send your CV to us in Word format along salary and availability.

Job Description Project Manager with Data Centre Move - City Our Client is looking to recruit a Project Manager with extensive hands-on expertise in moving a company from one building to another. You must have at least Project Management expertise and 3 to 5 years experience of moving the data centre and infrastructure carefully and efficiently. You will be required to project plan, conduct feasibility of the data centre move and then put the plan in to action. Must be someone who has been through the full life cycle from start to finish as a Project Manager. You will be involved with project planning and delivering the hardware and software moves stake holders and with senior management. The Client uses Microsoft Windows for the business and you must therefore have expert knowledge of this and including some of the following: Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the City of London and the new offices will be in Mayfair. The salary for this position will be in the range £70K - £85K for 12 month FTC - fulltime contract. Please send your CV to us in Word format along with your daily rate and availability.