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Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st /2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st /2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

***SC Cleared***Wintel and VMWare Administrator Warrington or Gloucester + Remote (Maximum of 1 day p/w onsite initially)6 Month contract initially, good scope for extension £300 - £350 p/d (Umbrella-PAYE)One of our blue chip clients are looking for a Wintel and VMWare Administrator to join the team on a long term programme of work.Key responsibilities:*Provide Support in migrating and upgrading the Windows 2012/2012 R2 Servers to Windows 2016/2019 Servers.*Windows (AD/DNS/DHCP), VMware Administration, VMware, patch management, image management with practical experience in troubleshooting issues of Windows OS and various services running on Windows OS. *Administration for directory services platforms to include configuration, policy configurations, troubleshooting and getting to root cause analysis, system design, upgrades, and configuration of monitoring toolsKey Skills / Experience:* Significant experience managing Windows servers and infrastructure, including Active Directory. * Significant experience of Windows system administrators to support a production IT environment consisting of more than 200 servers. * Hands on Experience in Windows 2012 to Windows 2016 /2019 OS upgrades.* Good understanding of Active Directory, OU structures, Group Policies, DNS, DFS, DHCP, IIS and WSUS. * Strong understanding and experience in an enterprise environment including backup and restore procedures. * Knowledge of Microsoft Cluster functionalities for High Availability * Maintain & perform periodic testing and upgradation of DR environment. * Participate in defined team projects and activities (such as new deployments, patch management). * Install and Configure ESXI and building VMWare infrastructure from Scratch* Hands on experience in configuring DRS, HA, VMware Networking ,Datastores and VMWare Cluster* Hands on experience on vCenter Install and configuration* Experience in P2V, VMotion and VMware virtual center. * Good hands-on command line of ESX. * Good hands-on Experience in diagnostics & troubleshooting of ESX server environment. * Experience in performance tuning of ESX VMWare and resource management between virtual machines. * Experience in backup and recovery of Virtual machines. * Knowledge of Microsoft Hyper-V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems. This is a great opportunity on a long running programme of work.Apply now for your CV to reach me directly and we will reply as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Ability to educate and support User bases of varied level of IT knowledge High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: Exposure to Market Data, Bloomberg, Trader Support (bonus) Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level PowerShell to a moderate level VPN troubleshooting and Support understanding necessary. Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Job title: Network Engineer Location: Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £ 50,000 Key responsibilities: Support the design phase of Naval Networks, which encompasses network architecture and development/changes to requirements of interface documents that capture how using systems will interface with the network Support the implementation phase of Naval Network based on the design baseline, which encompasses the configuration creation, supporting the development of auto generated interface scripting the design directly into switch configuration Support the test/release phase of Naval Networks based on the implementation baseline, which encompasses fault resolutions under pressure for delivery of a release to be used on platform Support all platform activities Support the maturity of functional, performance and safety testing that will be required to release deployable networks to other suppliers Apply good Configuration Management processes to daily work through Observation Reporting tools and keep a good track of documentation amendment records Your skills and experiences: Essential: Experienced in all aspects of networking, L1 to L3 skills essential Experience of LAN, WAN, VxLAN, MPLS, QoS, BGP, OSPF essential IT Infrastructure / networking technical background essential Integration support background essential CISCO accreditation to CCNA level and/or Juniper JNCIA Desirable: Knowledge of RIP, IPSEC, GRE, L2TP, MSTP, HSRP, Virtual Switching Must have a sound understanding in Data centre type technologies, Windows Server, Active Directory/DNS and VmWare Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Internal Network Electronics team: As a Network Engineer, you will maintain and mature the technical design. Your responsibilities will include implementing the network components of Naval Networks architecture, supporting network release testing, platform activities, and other integration processes. Additionally, you will assist with upgrades, reconfiguration, troubleshooting, ship integration, and qualification testing. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 21st November 2024 - Interviews for this position will take place W/C 2nd December 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Capita have a rare opportunity for an experienced SAP IDM Consultant to join us and support our existing implementation, including on-going and new projects. The ideal candidate will need excellent communication, analytical, and problem-solving skills, with a strong understanding of SAP IDM and how this connects and interacts with other system. They will work closely with internal customers to understand business requirements, develop solutions that meet those needs, and oversee the implementation of those solutions. What you'll be doing: •Ability to develop custom connectors for IDM to integrate with external systems, such as RESTAPI, JDBC.•A strong understanding of standard connectors such as SCIM, Active Directory and SAP.•A strong understanding of SAP HCM and how it is used and configured in SAP IDM, including ability to configure the Virtual Directory.•Proficient scripting skills in JavaScript and PowerShell.•Proficient in SQL.•Proficient in SAP IDM Developer Studio, building tasks, process, workflows and jobs.•Troubleshooting and debugging IDM processes.•Troubleshooting errors when IDM tries to perform an operation to an external system.•Understand how to retrieve audit changes and prove what changes occurred.•Strong understanding of key systems such as Active Directory, Entra ID, LDAP, Exchange Online and SAP ABAP systems•Understanding LDAPS•Understanding and building RBAC (Role Based Access Control).•Understanding SAP IDM authorization model.•Building policies for automated access assignments•Understanding SAP IDM RESTAPIs and building forms to be consumed as APIs What we're looking for: •Experience in a SAP IDM Consultant position•Experience with configuring and managing Identity Authentication Service and Identity Provisioning Service•Understanding of SAP NetWeaver stack and troubleshooting errors.•Understanding of Windows, Linux and Sybase ASE•Building IDM reports•Demonstrate strong solution architecting skills to provide client driven requirements•Certification in SAP IDM (Desirable)•TOGAF or equivalent (Desirable)•CISSP or equivalent (Desirable) About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? •Competitive salary•23 days' holiday (rising to 27 ) with the opportunity to buy extra leave•Home based role•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology•Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. [ add information regarding assessment process, closing date, start date,

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Purpose and primary objectives: Microsoft 365 Administrator to provide L3 support for Azure AD and M365 collaborative products Key responsibilities (please specify if the position is an individual one or part of a team): * UK SC (Security Cleared) is Mandatory* Expert knowledge of M365 workloads (Exchange Online, SharePoint, Teams).* Managing/Administering Exchange Online and other M365* Strong knowledge of Azure Active Directory (AAD) and Conditional Access policies.* Collaborative tools/products like Teams, SharePoint, One Drive etc.* Configure and manage a Teams environment, channels, chats, and Apps.* Manage Teams meetings, Phone numbers and services for Teams Phone.* Monitor and troubleshoot L3/L2 level Teams and Outlooks issues.* Implementing Microsoft Azure tenant-level configuration, including,? Azure Active Directory administration? Conditional Access Policy (CA)? Service Principal ? System for Cross-Domain Identity Management (SCIM) Provisioning and Support ? Apps Registration? Azure AD - User and group Management, AD Connect etc.* Familiarity with Microsoft Security & Compliance Center tools.* Experience with hybrid Exchange and AD environments.* Understanding of Azure Active Directory (AAD) and integrations with M365.* Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity.Understanding of SSO and MFA technologies for SaaS applications. * Strong PowerShell scripting and automation skills* Hands on knowledge of ITIL-based processes for incident, change, and problem management.* Good to have any working experience of Intune Device management.Key Skills/Knowledge: M365 Administration* Manage and maintain Microsoft 365 (M365) platform, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.* Oversee tenant configurations, policies, and service health.* Implement and manage M365 security and compliance features (e.g., DLP, Conditional Access, Defender, Compliance Manager).* Monitor Microsoft updates/changes and involve respective teams to ensure compliance and readiness for new features or updates.Azure and Related Tools:* Knowledge of Microsoft Azure environment, Azure Cloud, Azure tenant, and integration with M365 tools and products.* Understanding of Active Directory (AD) & Active Directory Federation Services (ADFS) and their role in hybrid configurations.Advanced Troubleshooting:* Perform root cause analysis for complex M365 issues.* Escalate and manage cases with Microsoft Support when necessary.* Handle mail flow issues, hybrid configurations, and service interdependencies.* Experience in handling escalated issues, including coordination with multiple teams and vendors.Migration & Deployment:* Lead and execute M365 migrations (e.g., Exchange On-prem to Exchange Online).* Configure and optimize hybrid environments.Automation & Scripting:* Develop PowerShell scripts for managing and automating M365 tasks.* Monitor and optimize license utilization.Monitoring & Reporting:* Set up monitoring tools and dashboards for M365 services.* Generate usage and health reports for stakeholders.* Prepare incident reports and root cause analysis (RCA) documents.Documentation & Best Practices:* Create and maintain documentation for processes, configurations, and troubleshooting guides.* Enforce ITIL-based processes for incident, change, and problem management.Service Delivery:* Adhere to SLAs/OLAs for incident, service request, and problem management.* Handle tickets/service requests effectively while maintaining high-quality standards.* Follow ITIL/ITSM best practices and Agile frameworks to ensure efficient service delivery.Collaboration & Teamwork:* Work independently and collaboratively with cross-functional teams.* Demonstrate excellent problem-solving, decision-making, and team coordination skillsExperience required: 3 Years +Duration of the Assignment: 6 MonthsStart Date (please mention the date not ASAP): 06/01/2025Additional remarks (if any): UK Security Clearance - EssentialDue to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description: IT Infrastructure Specialist (Contract Role) Duration: Initial 2 months (strong chance of extension once additional funding agreed). IR35 Status: Inside IR35. Work Location: Remote, with potential travel to Manchester (reimbursed). Start Date: 3rd or 4th week of January. Overview: A 2-month contract opportunity for an IT Infrastructure Specialist is available with our healthcare client. This role falls under inside IR35 regulations. Work will be predominantly remote, but candidates must be prepared to travel to the Manchester office if requested, with travel expenses reimbursed per the clients travel expenses policy. Role and Responsibilities: The IT Infrastructure Specialist will join the IT Infrastructure team within the Digital, Information, and Technology Directorate. Responsibilities include maintaining and enhancing IT systems, ensuring high availability of services, and strengthening cyber security. Key tasks include: Supporting and optimizing the existing infrastructure, including Office365, Windows Servers, Active Directory, VMware, Azure, and data storage. Collaborating with internal teams (e.g., Service Desk, WebOps) and third parties for infrastructure services. Troubleshooting and resolving technical issues, while documenting resolutions. Designing and reviewing system architectures, ensuring secure, efficient, and integrated solutions. Contributing to business continuity planning, disaster recovery management, and cyber threat mitigation. Participating in cross-department technical discussions and contributing to enterprise architecture solutions. Essential Skills and Experience: Microsoft Certified professional. Expertise with PowerShell and scripting. Strong proficiency in Windows Server and Microsoft Active Directory. In-depth knowledge of Microsoft platforms, particularly Intune, Exchange Online, Office 365, and Azure Active Directory. Experience in configuring and managing anti-malware, firewalls, intrusion detection systems, and vulnerability scanning tools. Significant hands-on experience with Microsoft Azure Infrastructure as a Service and hybrid infrastructures, including planning, optimization, and deployment. Proven experience in patching, monitoring, and change management processes. Desirable Skills: Experience with SQL Server and Always On Availability Groups. VMWare vSphere expertise in large, complex environments. Microsoft Azure certification. Familiarity with configuring office telecommunications systems. This role offers an exciting chance to work on infrastructure and cyber capabilities in a leading organization.

Job Title: Assistant Project Manager Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Starting from £40,748 - depending on skills & experience What you'll be doing: Supporting the design of the Internal Comms and Platform Data Systems and the delivery of the physical parts to the build programme Coordinating with various stakeholders to complete software updates, support design maturity, support testing and provide materials for the boat Assisting the project manager by monitoring and driving the schedule, maintaining datasets and producing reports for assigned work scope Engaging with various stakeholders for ad-hoc duties to support the successful delivery of impacted systems Your skills and experiences: Essential: Experience with monitoring and reviewing plans against progress Proficient with MS Office, particularly Excel and PowerPoint Demonstrable experience with collating packs and presenting to cross-functional teams at various levels Previous experience working in a Project delivery environment Desirable: Proficient with MS Project or Team Centre Experience working with suppliers Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Internal Comms and Platform Data Systems (ICPDS) team: A fantastic opportunity to join an area of the business experiencing significant growth. This is a varied role which allows for multi-disciplinary working and great exposure across the business. You will be involved in the entire Project Lifecycle. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 7th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

IT Infrastructure Technician Lower Weare, Axbridge £35,000 to £37,000 + Package Excellent opportunity for an IT Engineer to join a growing, industry leading company in a highly varied and interesting role that offers training, development, and progression opportunities. This business is going from strength to strength, and with that opening a brand-new site to support their growth. Because of this, they are looking to add an IT Infrastructure Engineer to their team. In this role you will maintain and develop the Azure Active Directory platform for the company with a focus on data migration and security practices. This role will include heavy organisation of local and cloud-based data. The ideal candidate will have experience with Microsoft Azure, using Teams and SharePoint. A background working with cloud infrastructure would be advantageous. This is a fantastic opportunity to join a growing company in a role where you can develop your skills and progress your career. The role: *Working on cloud infrastructure *Microsoft Azure environment *Supporting staff onsite using MS Teams, SharePoint, and MS Office 365 *Site based in Lower Weare, Axbridge The person: *Experience in an IT Engineering or Infrastructure role using Microsoft Azure AD *Experience with MS Office 365, MS Teams and SharePoint *Cloud infrastructure experience *Networking or hardware experience beneficial *Have you own vehicle and happy to be site based

Job Description HRIS Workday Technical Consultant Analyst - Central London Our Client is looking to recruit an HRIS Workday Technical Consultant Analyst with at least 2 years experience of HRIS Workday. Reporting to the HRIS Manager, the Workday Consultant Analyst will ensure and maintain the integrity of the Clients HR Systems - including Workday, Cornerstone, HR Portal & Avature. Provide day to day support to the HR team by creating/maintaining supervisory & cost centre hierarchies; reassigning unassigned tasks; reviewing role assignments, creating user accounts, setting up delegations, etc. Assisting in troubleshooting issues, testing of existing processes to determine root causes of issues. Support the HR Ops team in using system based business processes. Create ad hoc reports, run reports, schedule reports, create dashboards Review of integration failures (hires, job requisitions, etc) Data validation / data clean up (creating reports, analysis of data, upload of data) Create and maintain information systems documentation and training materials Testing of new features & processes and support ad hoc HR projects Must have proven experience of working with the Workday system and defining system processes With excellent communication skills and able to interact with and manage various stakeholders in different time-zones Work collaboratively as part of a Regional and Global HR team which are Deadline driven and have an excellent can do attitude Any knowledge of the Workday Compensation or Benefits module or knowledge of Cornerstone's Learning and Recruitment module would be very useful. The salary for this role is circa £50K to £55K. Please send your CV to us in Word format.

Job Description Digital Marketing Architecture - Docklands London This is an exciting unique and new challenging position to work a senior level to direct the online marketing strategy for this bank based in the Docklands London. You will be an expert in online digital marketing architecture as a Business Digital Architect with at least 7 to 10 years expertise at a senior level. Our Client is a bank who wants to engineer additional revenue streams from the large database of customers by upselling to them. For this reason we require an expert in the online digital and marketing arena as a Business Digital Architect where you will work with the stakeholders to devise a digital strategy and leverage the multiple revenue streams that they are looking to tap in to. You will be a techno functional architect with the ability to understand Realtime Ad Intelligence and to use this information using the various CRM tools available. The following are some more points regarding this exciting new position: Develop strategy using digital marketing technology with aim to increase customer engagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing In-depth experience of integration of components to deliver digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile etc) Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media Relevant experience and ability to articulate and define compelling and holistic digital marketing strategy to support business growth and revenue targets Marketing cloud knowledge with technologies like DMP platform (Krux, BlueKai etc.) and Ad Server technologies like (OpenX, SAS Ad Server, Adobe T&T etc.) Knowledge of various DMP data segments and providers that are available in Digital Marketing Platform specific to UK market and banking and financial domain Business use case definition, experience with data onboarding solutions, mapping of 1st, 2nd and 3rd party data and driving marketing audience segments, new business revenue opportunities Develop & outline audience strategy recommendations as needed to help better understand the consumer base Assess and evaluate the current offerings within the DMP landscape, providing POVs on the current state of the data marketplace in UK Experience with inventory management platforms that overlay ad-serving systems or experience with data-targeting platforms and ad delivery Salary for this role will be circa £100K plus benefits. So if you think you are up for a new challenge and feel you can make a difference then send your CV to us in Word format along salary and availability.

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications experience on windows platforms. Definitely a strong background MS Windows AD - Active Directory. Must be confident with MS Windows Server - 2003 upwards todate. Experienced and very strong trouble-shooter. The Client would like to recruit a candidate who comes up with the solutions and NOT just operating under direction of others. - so clear decisive and enthusiastic. Microsoft InTune would be of interest and a benefit but NOT a must. Experience with Application deployment via GPO's a benefit Experience with image deployment methods. Milton Keynes base and must be within easy commute. Some UK travel required and international travel possible in future. The rate is negotiable. The contract duration will be 6 months. Please do send your CV to us in Word format along with your daily rate and availability.