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2 Line Support Engineer / BAU – 12-month contract - Crawley We are currently looking for an experience 2 Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking escalations from the Service Desk as well as dealing with walk ups and deskside support. Experience working with users face to face and providing outcome focused customer service is a must as opposed to a purely numbers focused ticket clearing approach. The successful IT Support Engineer must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills / Experience required: Prior experience within a 2nd Line role Windows 11 / O365 – Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers and Laptops etc To take ownership of tickets and be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2 line Support Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This 2 line Support Engineer role is an immediate requirement with interview slots available next week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Role : 2nd Line Storage Support Engineer Location : Basingstoke We are looking for a 2nd Line System Administrator to join our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role. Required Skills: - ITSM Tooling - Event Management Tooling (SolarWinds and SCOM) - MECM - SCCM - Effective communication Target Start Date: ASAP Target End Date: 30/11/25 Recruitment Type: Contractor Rate: £350+ Location of role (on site requirements): Basingstoke (Travel to customer site req) Clearance Required: DV Working Pattern: Shift Working (0700 - 1500 or 1100 - 1900) Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

2nd Line 24/7 WAN Network Support Engineer Brief overview on the role/project: We are seeking a 2nd Line WAN Network Engineer to support, manage and configure SRX series routers as part of our 24/7 BAU operations team, ensuring the global delivery of secure network services. If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate. Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory skills: We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess good knowledge of configuring key network components. * BGP * IPSEC * MPLS * Juniper SRX Platform: The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with strong CLI expertise. * Routing and Switching: A solid understanding of routing and switching protocols is essential. * BGP: In-depth knowledge of BGP, including policy-based routing, attribute manipulation, load-balancing techniques, and advanced troubleshooting skills, is required. * IPsec VPN and MPLS: Proficiency in troubleshooting IPsec VPNs and MPLS networks is a must. * PKI: The candidate should have a good understanding of PKI infrastructure and experience with certificate-based VPN authentication. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

SC/DV Cleared 2nd line/3rd line Support Work on site in the South West 2-3 days per week with work from home Some travel to other sites 6 months+ The Level 2/ Level 3 IT Support Engineer is to be capable of installing and maintaining computer hardware and software systems used to provide test and reference environments in direct support of deployed Live IT systems. The systems are required to support the Core Engineering Team, Test Team and Live Service Management Team based on VMWare, Windows, Linux and Cisco products. Must have: *Ability to work on site 2-3 days per week or as required within a close knit team environment *Experience using and administering Microsoft Active Directory, Group Policy and DNS, *Use and understanding of Microsoft Server O/S (ideally 2012R2, 2019 and Windows 10) *Experience working/administrating virtualised environments (ideally VMware vCenter) *Good experience working with different computer hardware *Able to lift, shift and install heavy equipment Good to have *Administering Microsoft Exchange Server 2016, Skype Server 2016, Microsoft SharePoint Server, Microsoft SQL Server 2016 *Administering Trend DSM *Administering VEEAM *Administering SolarWinds *Administering Amulet Hotkey Zero Clients (Using Zero Client Manager) *Administering Meinburg NTP *Administering VMware Horizon and AppVolumes *Knowledge of ADFS *Administering Microsoft Endpoint Connection Manager, *Experience with Windows PKI ideally within Defence or DPKI, *Experience with VMware NSX including microsegmentation, *Experience with cryptographic materials, both handling and accounting for *Experience using Linux products *Experience using Cisco Networking Products *Willing to work periodically outside normal working hours including on call on average one week in 6 Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

PC Build Technician 3-6 Month Contract Inside IR35 Scunthorpe £17.90 - £19.00 per hour, 36.5 hours per week Excellent opportunity for an IT Engineer, EUC Engineer, or 1st/2nd Line Support Engineer to join a team dedicated to PC build, setup, and rollout offering an interest day job, project-based work, and a role dedicated to some of the more interesting parts of support. This company are undergoing a huge modernisation project currently ranging from Data Centre Builds through to hardware upgrades and software overhauls. Due to the amount of new tech being rolled out they need to add 2 more Engineers to this team. In this role you will build PCs, install required operating systems, permissions, and applications, before deploying the devices where required. You'll be site based 5 days a week (Monday to Friday) due to the hardware requirements. The ideal candidate will have PC build and support experience and be commutable to site. Due to the nature of the position, candidates must be able to start within 2 weeks (sooner the better). Due to the need to deploy the devices where required, candidates must be able to drive. This is a fantastic opportunity to upskill yourself on both hardware and software, enjoy an interesting day job, and be in a role dedicated to some of the more interesting aspects of support. The Role: *PC Building *Installing OS's, Applications, and permissions on the PCs you build *Deploying the PCs where required on site *Site-based, 5 days a week (Monday to Friday) The Person: *PC Build experience *IT Support experience *Commutable to Scunthorpe daily *Full drivers license Reference Number: BBBH261950 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.

Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP)· Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions · Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.

IT Support Engineer - Inside IR35 My client is looking for a IT Support Engineer that will be responsible for building and deploying devices as well as 2nd line Support. The successful candidate must be willing to work in a team and have previous experience building devices in a logistics/Warehouse environment. The IT Support Engineer would have experience with Intune, SCCM, building laptops, Joiners and Leavers, Creating Documentation and 2nd Line support tasks. Deployment Engineer Requirements: Proven experience with deployments / laptops Building Experience creating Documentation Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Experienced working in a Logistic/Warehouse environment Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The IT Support Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.