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Role: IT Service Designer Day rate: £600 - £650.00 Per Day (Inside IR35 via Umbrella) Duration: Initial 6 months Location: Remote working with travel to the Midlands as required We are currently recruiting for an accomplished IT Service Architect/Designer on a contract basis for a large scale financial services organisation based in the Midlands. We are looking for an experienced Service Designer to work on one of clients largest programmes of work. You will have a knowledge of defining and managing technology asset and configuration information for hardware, software, and services. If you have experience working on a data centre project that would strengthen your application and help secure your interview. You will have a good understanding of architecture and the classification of technologies to align with enterprise models and capabilities. You will be able to demonstrate significant experience and knowledge of Application Portfolio Management, IT Operations, Service Management, Security, systems, processes, and best practice whilst having a broad experience across all aspects of IT Infrastructure and service. Ideal Skills, knowledge and experience: Extensive experience in IT Service Design Private sector background is essential - ideally financial services ServiceNow Data centre experience Microsoft Service and Operations Solutions ITIL v3/4 If you have proven experience in the above areas - please submit your application to Thomas Bartlett at TXP for consideration.

Senior Service Designer (Central Government) Position Description If you're a skilled Senior Service Designer who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on projects that have real-world impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working and welcome applications from across the UK. You may need to travel occasionally within the UK as needed. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Service Designer at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance the way citizens interact with government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, service layers and actors • Creating high-level service prototypes, storyboards or walk-throughs to communicate, test and iterate ideas • Collaborating with other user-centred design disciplines including supporting user research activities • Ensuring all designs comply with the GOV.UK design system and accessibility standards (WCAG 2.2 AA) • Working to the GOV.UK service manual, service standards, and agile delivery phases • Engaging team members, stakeholders, and service users in co-creation activities, workshops and design sprints • Clearly communicating service concepts and propositions through storytelling and visualisation • Presenting work to the team and stakeholders, ensuring design approaches meet policy and regulatory objectives • Championing the value of design thinking and empathy, influencing stakeholders to adopt a user-centred approach • Helping to embed a culture of continuous improvement using data, user feedback, and analysis to iterate and refine services over time Required qualifications to be successful in this role • Experience developing service propositions for complex projects • Excellent communication skills and the ability to articulate design decisions effectively • Proactive and happy to work as part of a team and independently • Strong influencing skills and the ability to advocate for users • Ability to identify and challenge constraints • Collaborative and comfortable working in the open and receiving critique • Knowledge of continuous improvement approaches with the ability to use data and user feedback to iterate designs • Strong collaboration skills and the ability to co-create and solve design challenges within a team and across teams • Knowledge of the GOV.UK design system, design principles, service manual, and accessibility standards #LI-RJ1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Role: Service design consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience · Mastery of ITILv3 or v4 preferably with certification · Extensive experience as a senior / lead Service Consultant / Architect on complex customer opportunities and programmes. · Background in Telecommunications, IT or Customer/Support Services. · Communication skills - the ability to write and present low to medium subject matters in a clear and concise manner · Ability to determine the critical success factor of delivery 1. Responding to enquirers · Confirming current support service solutions. · Assisting in sales qualification through evaluation of requirements against options. · Validating solution specification. · Identifying cost elements for delivery and support of solution. 2. Sales · Responsible for service support to commercial discussions. · Responsible for providing costs for Finance approval. · Responsible for providing the service component of bid material. · Assisting the sales team during the bid discussions with the customer. · Responsible for presenting the service solution to client at peer level. 3. Design support · Responsible for understanding, capturing and managing the customer requirements, using additional resources where appropriate. · Responsible for liaising with Product Management and other subject matter experts, where additional product knowledge is required. · Responsible for engaging the Delivery team, if required, to ensure customer project sign-off. Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience · of ITILv3 or v4 preferably with certification · Extensive experience as a senior / lead Service Consultant / Architect on complex customer opportunities and programmes. · Background in Telecommunications, IT or Customer/Support Services. · Communication skills - the ability to write and present low to medium subject matters in a clear and concise manner · Ability to determine the critical success factor of delivery 1. Responding to enquirers · Confirming current support service solutions. · Assisting in sales qualification through evaluation of requirements against options. · Validating solution specification. · Identifying cost elements for delivery and support of solution. 2. Sales · Responsible for service support to commercial discussions. · Responsible for providing costs for Finance approval. · Responsible for providing the service component of bid material. · Assisting the sales team during the bid discussions with the customer. · Responsible for presenting the service solution to client at peer level. 3. Design support · Responsible for understanding, capturing and managing the customer requirements, using additional resources where appropriate. · Responsible for liaising with Product Management and other subject matter experts, where additional product knowledge is required. · Responsible for engaging the Delivery team, if required, to ensure customer project sign-off. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: Senior Design Engineer Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £40,748+ dependant on experience What you’ll be doing: Produce technical guidance documentation for In-Service Submarine Alterations and Additions, Class Modifications, and Minor Trials, ensuring adherence to all aspects of the MOD design change process KP 2.31 Carry out investigation and review of technical design change information/proposals and feedback findings to both internal and external stakeholders Carry out design change Safety & Environmental Assessment documentation review for both In-Service and Build community Submarines Provide input to training courses to support learning from experience, drive continuous improvement and promote a positive safety and quality culture Conduct trend analysis of incidents, events and present the findings from completed investigations to identify themes and trends Your skills and experiences: Essential: Computer Aided Design experience A background in Mechanical/Electrical engineering A minimum of HNC qualification Desirable: Experienced in CAD - Preferably SolidWorks Experience working within the Submarine sector Defence related design experience Benefits: You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive The In-Service Design Change Team: As the Senior Engineer you will have the opportunity to not only work on but run and lead your own projects. You will be working autonomously and as part of a team, to help with making changes to the benefit of not only the whole department but overall Submarine programme. During your projects, you will also have the opportunity to visit In-Service Submarines in support of design change tasks and to develop your own skill set and experience. You will also have opportunities to develop yourself and build a lasting career with BAE Systems. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 9th July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JM2 #LI-Hybrid

Role: Service design consultant - Pre-sales (SC Clearance) Rate: Outside IR35 Location: Remote - ad-hoc Farnborough Duration: 3 months initially Clearance: SC or DV clearance required Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience · Mastery of ITILv3 or v4 preferably with certification · Extensive experience as a senior / lead Service Consultant / Architect on complex customer opportunities and programmes. · Background in Telecommunications, IT or Customer/Support Services. · Communication skills - the ability to write and present low to medium subject matters in a clear and concise manner · Ability to determine the critical success factor of delivery 1. Responding to enquirers · Confirming current support service solutions. · Assisting in sales qualification through evaluation of requirements against options. · Validating solution specification. · Identifying cost elements for delivery and support of solution. 2. Sales · Responsible for service support to commercial discussions. · Responsible for providing costs for Finance approval. · Responsible for providing the service component of bid material. · Assisting the sales team during the bid discussions with the customer. · Responsible for presenting the service solution to client at peer level. 3. Design support · Responsible for understanding, capturing and managing the customer requirements, using additional resources where appropriate. · Responsible for liaising with Product Management and other subject matter experts, where additional product knowledge is required. · Responsible for engaging the Delivery team, if required, to ensure customer project sign-off. Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience · of ITILv3 or v4 preferably with certification · Extensive experience as a senior / lead Service Consultant / Architect on complex customer opportunities and programmes. · Background in Telecommunications, IT or Customer/Support Services. · Communication skills - the ability to write and present low to medium subject matters in a clear and concise manner · Ability to determine the critical success factor of delivery 1. Responding to enquirers · Confirming current support service solutions. · Assisting in sales qualification through evaluation of requirements against options. · Validating solution specification. · Identifying cost elements for delivery and support of solution. 2. Sales · Responsible for service support to commercial discussions. · Responsible for providing costs for Finance approval. · Responsible for providing the service component of bid material. · Assisting the sales team during the bid discussions with the customer. · Responsible for presenting the service solution to client at peer level. 3. Design support · Responsible for understanding, capturing and managing the customer requirements, using additional resources where appropriate. · Responsible for liaising with Product Management and other subject matter experts, where additional product knowledge is required. · Responsible for engaging the Delivery team, if required, to ensure customer project sign-off. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.