Find your next tech and IT Job or contract role.

Job Description We require a Business Analyst for this digital project. You must have at least 3 to 5 proven tack as a Business Analyst with the following skills: The role will be working with product owners and other key stakeholders to identify improvement opportunities, scope product deliveries and solutions, and influence the priority of delivery against strategic objectives and co-existent technical solutions. You will have experience in leading the analysis of complex business systems to support organizational change, including the migration of users and data between systems. You will be able to demonstrate the ability to translate complex business processes to technical solutions. Experience Must have: • Digital publishing background and experience of content management systems and processes. • Hands-on experience working in an agile environment managing the identification and delivery of projects and software solutions using Scrum. • Leading requirements gathering and definition workshops for functional and non-functional requirements. • Writing user stories and defining acceptance criteria with product owners. • Grooming product backlogs and prioritizing features and user stories into releases with the product owner. • Analysis of existing business behavior and business systems to identify business process, actors and systems as well as opportunities for improvement. • Supporting the creation and presentation of business cases, business value realization documents and project initiation briefs. • Supporting the product owner in explaining user stories to technical teams, supporting solution design and resolving clarifications with the product owner. • Demonstrating user stories to product owner and stakeholders. • Defining, leading and undertaking user and acceptance testing, including knowledge of methods for designing system acceptance and test approaches. Knowledge and experience of test driven development and behavior driven development an advantage. • Working with and managing relationships with third party product and services vendors. • Working and coordinating across teams of local and remote business users in a high pressured, time sensitive environment. • Working with local and remote technical teams with a combination of in-house and partner resources. • Leading other business analysts to achieve project and business objectives. Nice to have: • Scrum master experience. • Risk, issue, dependency and assumption identification and management. • Analysis of business information patterns, data analysis and data modelling. • Working with user experience designers to deliver end-user focused benefits realization. • Financial services background with experience in commodities markets. Skills • Self-starter able to work to achieve objectives with minimum direction. • Comfortable working independently as well as in a team. • Requirements analysis, use case design, user story creation. • Business process modelling and analysis (e. g. Value stream mapping, value chain, UML, EPC, BPMN, SWOT, 5 whys). • Process improvement methods (e.g. Lean Six Sigma). • Experience with agile workflow tools (e.g. VersionOne). • Excellent verbal and written communication skills, with experience presenting at all levels of an organization. • Ability to influence and negotiate across the organization. • Knowledge of the project lifecycle. • Knowledge of the software delivery lifecycle. • Relationship management with third party software suppliers. • Familiarity and / or experience with mockup tools (e.g. Balsamiq). • Project management experience (PRINCE2). • Proficient use of Microsoft Office & Visio. This is a 3 to 6 month contract based in Canary Wharf London. Please send your CV to us in Word format.

Job Description Business Analyst with Actimize WLF - Canary Wharf London Our Client is seeking to recruit a Business Analyst with at least 5 years experience as a BA coupled with at least 2 years experience of Nice Actimize. - Analyzing current installation of Actimize WLF solution at a client side - Recommend improvements on data ingestion and batch process performance - Recommend optimal Threshold setting and Scoring configuration which adhere to the client requirements - Improve detection and alert generation Must Have: - Minimum 2 years experience supporting Nice Actimize WLF solution either as a BA or Implementor. - In particular an ideal candidate must have a hands-on experience in doing WLF Tuning activity. - Deep understanding in Actimize platform and tools, WLF Threshold and Scoring and working knowledge of RCM. - Proven track records in analyzing client's requirements and come up with - Comfortable in dealing with Stake Holders especially face-to-face with clients. - Must be willing to travel to client site. Nice to have - Experience in DowJones Sanctioned List and Profile data ingestion to WLF The position will be based in Canary Wharf London. Rate will be in the range £275 to £375 per day depending on experience. This is a 6 month contract assignment. Please send your CV to us in Word format along with your daily rate in GBP and your availability.

Job Description Business Data Analyst with Actimize - Canary Wharf Docklands London We are currently seeking an experienced contracting Data Analyst to join our dynamic and growing Professional Analysis team based in central London. You will primarily gather, understand and document detailed business requirements using appropriate tools and techniques and manipulate, analyze and interpret complex data sets relating to the employer's business. Data analysis, management and Integration experience Perform business analysis to support the deployment of Actimize AML products to meet clients' business requirements Identify, evaluate and implement external services and tools to support data validation and cleansing Liaise with internal and external clients to fully understand data content Create data dashboards, graphs and visualizations Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool Develop and document data processes including data cleansing and matching ETL design You must have at least 1 to 2 years experience of working with Actimize software. Candidates must have a Bachelor's degree in a related subject Candidates must have proven and significant experience as a Data Analyst Strong PL/SQL skills Database development (SQL Server, Oracle) Data migration knowledge & experience Development and test of ETL Extract/Transform/Load (ETL) with large data sets. Using Enterprise level tools including MS SSIS, Informatica etc Procedural language such as C# or Python Master data management routines using Oracle SQL & PL/SQL This is a 6 month contract assignment in Canary Wharf Docklands London. Please send your CV to us in Word format along with an hourly rate and availability.

CONTRACT: CONCLUDING DEC 2029 HOURS: FULL TIME CLOSING DATE: 12 JAN 25 LOCATION: Westward House, Stoke Gifford, Bristol, BS34 8SR (Hybrid) ABOUT THE RESEARCH EXCELLENCE FRAMEWORK (REF) The Research Excellence Framework (REF) is the system for assessing the quality of research in UK higher education institutions, with the most recent exercise concluding in 2021. It is a peer review assessment process involving submissions from higher education institutions across the UK. Research England delivered REF 2021 on behalf of the four UK funding bodies and the results have driven the annual distribution of approximately £2 billion of research funding to UK universities. PURPOSE OF THE ROLE An exciting opportunity to lead and shape the design, development, and delivery of the UK's next research assessment exercise. We require systems to be delivered to support: Administration of the exercise The submission of large volumes of research data from all participating HEIs The distribution and assessment of all elements of the research data submitted ABOUT YOU Working in an agile development team following a user centered design approach. We require passionate and innovative full-stack developers working with a combination of bespoke software and off the shelf products to produce a robust, accessible, and performant suite of systems to support the exercise over the next 5 years. KEY AREAS OF ACCOUNTABILITY Development process optimisation You will identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Stakeholder Management You will mediate between senior stakeholders and build relationships, communicating with stakeholders at all levels Programming and build You can advise on the right way to apply standards and methods to ensure compliance Availability and capacity management You can manage the service components to ensure they meet business needs and performance targets Information security You understand information security and can design solutions and services with security controls embedded Prototyping You approach prototyping as a team activity, actively soliciting prototypes and testing with others Systems design You will design systems characterised by medium levels of risk, impact, and business or technical complexity Systems integration You will define the integration build User Focus You will collaborate with user researchers and sell or represent users internally ASSESSMENT CRITERIA Extensive experience of Agile software development and working in SCRUM teams Extensive experience of developing with NodeJS, TypeScript, NextJS, React Demonstrable experience designing, coding and debugging secure systems including NodeJS/express, RESTful APIs, React Excellent skills in web front end technologies and methodologies such as React, CSS, Tailwind, Styles Components, Atomic Design, etc. Excellent knowledge of relational databases including data modelling, SQL, stored procedures, postgres Extensive experience with source control systems, including branching, merging, etc. Experience with continuous integration and continuous deployment Experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with experience with microservice oriented architectures Experience of working in AWS/Azure and setting up complex programmes/projects Extensive experience of design patterns such as SOLID and TDD ADDITIONAL INFORMATION BENEFITS: UKRI can offer the successful candidate: - Flexible Working - 30 days annual leave + Public Holidays - Access to Civil Service Pension Scheme - Various everyday discounts through our dedicated provider

End User Computing Engineer: Pay of £35,678 plus 28.97% employer pension contributions, flexible hours, and great work life balance. DWP. Digital with Purpose, This is a great opportunity to join our community of experts at DWP Digital as an End User Computing Engineer. End User Computing is how we describe all the stuff that might otherwise be called Help Desk, or Tech Support, or Desktop support. It's everything from rolling out and optimising new hardware, to solving day to day user issues. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support some of the most vulnerable people in our society. We're driving a once-in-a-generation transformation of government services used by millions of people. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions. Delivery. Work. Projects. If you want pace, variety, challenge and the chance to help people with IT solutions, then you've come to the right place. You'll be part of our User Support Services team. We lead, run and maintain effective and efficient 1st line support, providing high quality, consistent Digital support services to circa 94k DWP colleagues and some exec support to our VIPs. You'll be based at our Caxton House Tech Bar, the role involves providing face to face Level 1 IT support to colleagues on-site in our London hub. We deliver via an Omni channel support model that includes Voice, an On-line Portal and On-site Services. You'll be joining of a thriving Service Management community. We'll give you access to all the support and learning you need to grow your skills and career, and to help your team be at their best. What are we looking for? We're looking for people with incident management experience and we will assess you against the following three things from our list of 'Behaviours'. Communicating and Influencing Working Together Making Effective Decisions Details. Wages. Perks. This role will be based in our brilliant digital hub in London. In return for your skills, we offer a competitive salary of £35,678. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97%. You'll get a generous leave package starting at 24 days , rising to 26 after 1 year, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs.

Lead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Understand user needs and help others to do understand them too, so that collectively we can design Universal Credit and other services to support those needs. Align and lead the communication with Lead Product Managers and policy colleagues to define the user journey and articulate the vision for products and services. Engage and manage stakeholder needs across different areas with a focus on heading discussions at senior departmental level. Demonstrate strong working knowledge of service design in practice as a recognised industry expert and help others to understand its value for both service users and in helping the Department to meet its business objectives. Lead design direction based on evidence. Drive the creation of high-quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. Analyse research findings, data, insight gathering, critical thinking and concept generation. Understand as-is service design and identify improvement opportunities. Analyse pain points within services and communicate and share design solutions that fulfil user needs and business outcomes. Drive the communication of insights and stories around the strategy and concepts being designed to senior stakeholders and management. Use prototyping methods to communicate and share ideas and concepts with real users to encourage collaboration and iterative processes. Lead the adoption of best practice and build a strong open and collaborative culture within the Department and feed into the design community. Analyse and identify cost saving opportunities whilst implementing best practice service design. Define the service design approach and key items on the design agenda, working to implement best practice. Actively provide support and mentor team members whilst developing appropriate training to support designers. Lead the capability and promote service design in and beyond the Department. Support recruitment for the DWP Digital Product design community. You and your role As a Lead Service Designer, you will be the forefront of emerging policy and business strategy for our Universal Credit (UC) service, leading and supporting a team of service designers to create user-centric systems and services, guided by evidence. You will be shaping our design strategy, transforming insights in design concepts, leveraging protoyping methods to share ideas and drive collaboration. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, London and Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,957. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £24,363 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Company client currently working with a number of our insurance clients actively recruiting for Credit Controllers. The Credit Control team is a key part to every business where you work closely with other divisions for a successful outcome.We are looking for professionals with an insurance background who have the below experience. * Knowledge of the London Insurance and Reinsurance products. * Analysing and reviewing trends , providing recommendations to reduce the overdue debt. * Ensuring premium debts are collected when due. * Handling and following up queries (internal and external). * Sending and reconciling monthly broker statements. * Processing cash receipts in an underwriting system. * Able to communicate and liaise with other team across the business.Other Key skills required: * High levels of computer literacy including strong Microsoft Excel skills. * Able to work accurately and quickly with a high level of attention to detail. * It would be advantageous if you had experience with underwriting systems. (Desired not required). * Have a proactive attitude and ability to manage priorities effectively.If you have insurance experience in the London market , and meet the above criteria - please apply with an up to date CV that includes your experience relevant to this role. A consultant will reach out to suitable applicants to discuss in more detail. #LI-PB1

Job Description: PMO Lead - Cyber Security Assurance Workstream Contract: Outside IR35 Location: Hybrid/London Period: 50-60 days from early Jan 25 Clearance: Active UK SC clearance required (no sponsorship/reactivation is provided) Identifi Global are partnering with a leading consultancy client bidding for a significant public sector programme of work. As part of this process, we are seeking to engage with experienced PMO Leads holding current UK SC security clearance , who are interested in joining the consultancy's delivery team if the bid is successful. The role will involve establishing and managing a Project Management Office (PMO) to support the delivery of a cyber security review and assurance workstream. This includes implementing governance frameworks, managing risks, ensuring effective reporting, and driving project efficiency across the workstream. The engagement would be outside IR35, with an estimated duration of 50-60 days. The ideal candidate will have a strong background in setting up and managing PMOs in the public sector, particularly in cyber security or similarly regulated environments. Essential skills include expertise in project governance, risk management, and stakeholder engagement, as well as familiarity with public sector delivery methodologies such as PRINCE2, MSP, or Agile. Current UK SC security clearance is mandatory. This is a good opportunity to join a dynamic consultancy team and contribute to a critical public sector programme, contingent upon the successful outcome of the bid.

Location: Camden London - £28,389 to £39,035 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies 2024 This is an exciting time to join our team and be part of something amazing. If you have exceptional customer service skills and want to make a real difference to peoples lives then this could be just what you've been looking for! Following an internal promotion we're looking for a Service Desk Analyst (Deskside) to join us. With a working knowledge of Microsoft technologies: Windows operating systems, M365, network fundamentals, tablet & mobile support (Android and iOs), you'll play a vital role in the team, troubleshooting hardware and software issues and maintaining end user devices. You'll provide on-site technical support and assistance to customers at the group's offices, sheltered housing schemes (known as LiveSmart) and other nationwide locations where Clarion provides corporate IT services, working closely with the Service Desk and other DDaT teams to deliver high quality location-based support. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills and Mobile Device Management system experience and Video Conference system support experience, you'll need to be proficient in providing end-user support for network-related queries and hardware setup. If you have excellent organisational skills, high attention to detail and the ability to plan and manage multiple changing priorities then we want to hear from you now! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click to visit our website to dive in and find out more about us and the benefits we offer. Closing Date: Sunday 12th January 2025 at midnight. This role is based at our offices in Camden. Occasional travel required. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Home based role Help strengthen our team as our Senior SOC Analyst to work on an exciting Cyber Transformation Project. Home based role. A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong technical background, possibly IT Engineering or Systems Administration (cloud and on-premises), coupled with security experience to bring a multi-faceted set of skills to Capita's Cyber Security toolsets. An excellent working knowledge of MS Sentinel is a must from both an operational analyst's perspective and a technologist, whose responsibilities include build, deploy, run and improvement. Your expertise and experience will have been developed from core IT skills such as Networking, Compute, Database, Scripting languages and Cloud technology. The role sits across the full end to end process of building, delivering and running Cyber Security Services that leverage Microsoft Security products in addition to market leading security vendors, thus adaptability and enthusiasm to adopt new challenges and technologies on your own initiative is essential. You will also support the initial implementation of new security related Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. As well as undertaking some devops tasks. What You'll Be Doing: •Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up.•Perform advanced event and incident analysis, including baseline establishment and trend analysis.•Manage a number of analysts as part of a virtual team of L1 and L2 analysts, including objectives setting, performance management / reviews, training & development, and BAU activities including shift cover etc•Support on-call arrangements as part of a Rota, to support L1 Analysts working out of hours.•Support Major Incident Response activity, from a Protective Monitoring perspective, including supporting teams in identification, containment, and remediation of security related threat.•Identify opportunities for SOC and client SIEM platform configuration improvements, use case development, monitoring rule creation, tuning & optimization.•Assist in architectural design to facilitate the onboarding of new information systems, including the assessment, parsing, onboarding of log sources, and use case and rule development. What we're looking for: •Experience in managing Microsoft Sentinel as an MSSP, including Lighthouse, and management and multi-customer environments using DevOps•Level 3 SOC Analyst / Senior Cyber Security and/or security operations experience•Experience with SIEM platforms, including IBM QRadar, Microsoft Sentinel and LogRhythm•In-depth experience with Microsoft Sentinel, including use case and rule development, workbook / playbook creation, KQL & Logic Apps / SOAR•Experience of onboarding, tuning, reporting, and configuring SIEM solutions•Experience of threat intelligence•Leadership and mentoring experience and skills•Understanding of low-level concepts including operating systems and networking•Commercial experience in Penetration Testing and / or Security Monitoring•Understanding of networking and infrastructure design•Knowledge/experience of one or more System administration (Linux, Windows, Mac)•Cyber security degree or equivalent experience•Always remaining updated on new threats and developing security standards•Excellent interpersonal skills with the ability to explain technical problems to non-technical business stakeholders at all levels.•Strong written and oral communication skills•Active or ability to obtain SC clearance Preferred Qualification: •SANS Certification•Experience with NIST assurance/EDR•IT Certifications, including Network+, Security+, AZ-500•Protective Monitoring / SOC Certifications, including CySA+•Cyber Security Certifications, including CISMP, CISSP•Experience with various Microsoft Technologies, including Microsoft Defender for Endpoint, Identity and Cloud About Capita Techn

Job Title: Senior Support Application Engineer Location: Remote, UK Salary: Competitive Job Type : Full Time, Permanent About The Role: Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region. We provide a specialised level (a deeper understanding of systems, technology and applications) of support to triage issues beyond basic troubleshooting that require a higher level of technical expertise. You will proactively monitor our platform health (dashboard, monitors, alerts, etc) to provide quick workaround for critical issues and keep business stakeholders updated promptly in case of any interruption. Our focus is production availability and stability to meet SLA and KPI metrics. Our team is available for 24*7 on-call support for any production outages and severity incidents. This position will provide 2LS (Second Level Support) to our global team. '-Provide production support for AWS Cloud & Nextgen Platform (Basic Java or any other programming skills, PL/SQL and basic Mobile app knowledge is mandatory)'-Develop and maintain PL/SQL scripts to retrieve data for troubleshooting, analysis and reporting'-Follow standards for IT Infra administration and AWS operation including the scheduling, running, monitoring, logging, management of errors'-Recovery from failures, and validation of outputs to target systems'-Experience with data modeling concepts and familiarity with data modeling & data configuration tools'-Sound Knowledge in API & Micro services'-Hands on experience in automating manual support operations'-Perform root cause analysis for application incidents'-Perform daily maintenance and monitoring tasks, which allow the smooth running of systems, and prevent problems from occurring'-Provide On call Support (as part of roster)'-Support Ticket (Incident) management'-Identify and develop utility software that can help automate and pro-actively manage the support status of business applications'-Assist with maintaining metrics, key performance indicators (KPIs) and service level agreements (SLAs) to highlight the data as a basis of operational analysis and decision making'-Contribute and maintain 2LS Support operations service guides, policies and procedures'-Participate in collaborative working relationships at all contact levels of the company; effectively communicate progress/challenges to appropriate personnel.'-Comply to information security/privacy compliance requirements and business needs into enterprise-wide data security/privacy standards and policy. Qualifications Required: '-Bachelor's degree or comparable experience may be considered in lieu of degree requirement.'-2+ years of IT experience with focus on support operations'-Exceptional verbal and written communications'-Demonstrated passion for problem solving; Ability to work autonomously in a fast-paced environment with multiple priorities and deadlines.'-Preferred experience with Atlassian products including JIRA and Confluence'-Preferred experience with various IT Service Desk technologies: including ServiceNow'-Must possess a high degree of integrity and maintain confidentiality of key information.'-Experience with distributed teams in various timezones.'-Knowledge of IT governance and operations. Candidates with experience or relevant job titles of; Electronics Engineer, Application Support Engineer, Technical Support Engineer, Application Support, Installation Support, Trouble Shooting, Applications Engineer, Computer Applications Engineer, will also be considered for this role.

Financial Crime ManagerCity of London Company client partnered with a leading Global insurance business in the search for an experienced Financial Crime Manager. This role is London based and hybrid. Main Responsibilities: * Conducting thorough investigations into potential violations of sanctions regulations. * Implementing compliance policies and procedures to monitor developments. * Monitoring transactions to ensure compliance with law and regulation. * Build out the financial crime framework. * Providing training and guidance to staff on sanctions compliance. * Collaborating with internal stakeholders to ensure adherence to sanctions requirements. * Provide compliance training to staff. Key Skills: * Strong technical knowledge of Financial Crime. * Previous experience within the insurance industry. * Strong knowledge of Financial Crime regulations and sanctions requirements in the EU/ UK. * Proactive in your approach. * Excellent analytical and investigative skills. * Ability to communicate effectively and provide guidance on compliance matters. * Detail-oriented with a strong focus on accuracy and compliance.

Job Description Site Reliability Engineer with Python Our Client looking to bring on a site reliability engineer to help deploy, manage, troubleshoot, and enhance our complex cloud-based set of internal tools and externally managed services for a variety of users across our wide-ranging organization. You will have at least 7 to 10 years hands-on expertise working as a Site Reliability Engineer. You will work closely with IT, product, and engineering to extend and maintain this set of tools and services and to help debug and resolve problems. In addition, the ideal candidate will proactively look for system weaknesses and find ways to resolve them before they can cause production issues via monitoring and data we aggregate through various tools within our organization's IT & DevOps toolkit. Responsibilities • • Keep our suite of internal apps and services up and running or getting it back up and running quickly if a failure were to occur • • Be the technical point person of operational responsibility for two core platforms (one mobile and one web application) i.e. engaging as appropriate upon escalations from the IT support group whether it be problem solving, addressing production issues, enhancing features etc. - collaborating with engineers and others as needed • • Work closely with internal partners and teams as well as external vendors to ensure that we ship software that meets our code quality, security and performance requirements • • Write, update, and use our documentation, including runbooks and/or playbooks • • Help automate existing or build new internal workflows including ongoing infrastructure needs, testing, failover mitigations, and more • • Debug complex problems across our entire web and mobile application stack and advise key stakeholders on solutions, as well as implement said solutions if appropriate. • • Further our internal CI/CD processes to improve release cadence and developer experience • • Participate in the daily / weekly software development process (standups, sprint planning, retros, issue tracking, etc.) • • Actively lead any critical issue post-mortem processes, including coordination of any meetings and further steps to take Qualifications • • 7+ years experience with software engineering, software development, and/or system operations • • Experience debugging complex problems and implementing timely cost-effective solutions • • Experience designing, building, and operating large-scale production systems • • Deep knowledge of Python is preferred, though other languages like Java, Go, Rust, or similar will also be heavily considered • • Experience using source control (Git, GitHub) and feature branching strategies • • Experience with a variety of open-source databases (MySQL, Postgres, Redis, etc.) • • Experience with DevOps engineering and working with container orchestration, such as with Docker or Kubernetes • • Experience with log monitoring and observability via platforms like Sumologic or Cloudwatch • • Experience automating infrastructure, testing, and deployments using tools like CircleCI Configuration management tooling and infrastructure as code knowledge is preferred but not required • • Experience working with AWS services, with knowledge of Azure / Google ecosystems helpful but not required • • Strong familiarity with general modern web and mobile application development, including hands-on experience working with JavaScript (Typescript preferred) and Python stacks • • Cross functional team collaboration experience, especially working with engineers and user experience / product designers, as well as external stakeholders • • Strong skills for weighing and managing scope, risk, quality and timelines • • Strong focus on quality, security, performance, and end user experience This is an exciting position with an exciting organisation based in Central London and New York. The position can be London or New York based. The salary for this position will be circa £80K - £100K. Do send your CV to us in Word format along with your salary and notice period.

Security Service Design Consultant Position Description Discover where complex meets meaningful as a Security Service Design Consultant in our Advisory Services team. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle challenges across the public and private sector. Work alongside clients as we shape the future of how fundamental technologies connect and transform the user experience in the UK. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces. We are proud to hold a Gold Award recognising our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities As part of the successful and expanding Business Consulting and Service Advisory Practice within GTO UK, our Service Management Consultants work alongside a wide variety of clients to deliver tailored service management solutions throughout the entire service management lifecycle. We are now seeking to grow our team of experienced specialists, focusing on areas such as the design, delivery, assessment, and operation of IT services. As a Security Service Architect, you'll work with a wide range of clients - often on-site - supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new solutions and improvement initiatives. You will play a pivotal role in shaping service management strategies that influence business outcomes and operational excellence for our clients. Using real-world examples from our broad client base, you'll also be adaptable to rapid changes, leveraging the constant introduction of new frameworks and technology trends. You'll mentor junior consultants, fostering their professional growth, and continue your own development in line with emerging industry needs. Key Activities: • Lead the development of service management strategies, focusing on the design, implementation, and continuous improvement of service solutions that align with client business goals. • Create, design and build SDPs, HLDs and LLDs for service solutions that will meet the Client's requirements and ensure a clear roadmap for delivery • Design and assure new service solutions, leveraging your expertise in ITIL and service management best practices to deliver high-quality outcomes. • Collaborate with clients to define service management requirements, ensuring new services or solutions integrate seamlessly into their operational environments. • Provide expertise in service architecture, overseeing the design of target operating models and ensuring alignment with both technical and business objectives • Assess and review existing service management processes, identifying areas for improvement and recommending strategies to enhance efficiency and performance. • Support clients with process design and workflow simulation to optimise their service operations, ensuring scalability and flexibility. • Act as the authority for service designs, reviewing and assuring the quality of proposed solutions and providing constructive feedback to ensure successful implementation. • Drive continuous service improvements by analysing data and recommending actionable changes to optimise service delivery. • Mentor and coach junior consultants, sharing your expertise in service architecture and promoting best practices across the team. • Contribute to business development activities, helping identify opportunities for Service Management Advisory Services and crafting solutions tailored to client needs. Required qualifications to be successful in this role • A strong understanding of all aspects of service management, with the ability to identify and capitalise on opportunities to sell Service Management Advisory services. • Demonstrable experience in service strategy and service design practices, incorporating people, processes, technology, and commercial aspects to enable smooth transitions of new solutions into operational services. • Qualified at ITIL Foundation level. • Deep understanding of security design principles and technologies • Familiarisation with SecOps practices and Security by Design methodologies • Experience in IT project management, process implementation, and improvement, with a demonstrated ability to provide strong stakeholder management and guidance. • Ability to review and assure the quality-of-service designs, providing constructive feedback where appropriate. • Familiarity with organisational change management and successful change enablement methods. • Strong stakeholder management, communication, and leadership skills, with experience mentoring or coaching teams. • Ideally, experience with additional IT service delivery areas and project management, including familiarity with service management tools such as ServiceNow, BMC Remedy, or other ITSM platforms. • Strong commercial understanding in relation to IT services, SLAs, contractual obligations, contract delivery and managing dependencies across multiple parties. Desirable qualifications and experience: • TOGAF certification or equivalent experience. • Experience working in a Service Integration and Management (SIAM) environment, managing multiple suppliers across different service areas. • Knowledge of service management tooling and the ability to ensure alignment with service transition requirements. • Familiarity with public sector projects and government standards for service management. • Experience in managing transitions related to cloud-hosted services or modern digital platforms. • ITIL Expert certification or progress towards achieving this qualification. • Familiarity with organisational change management principles and methods for enabling successful change. • Relevant Academic and Professional Qualifications. You must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

We are seeking an experienced Infrastructure Project Manager to join our team and lead complex infrastructure initiatives across our enterprise. The ideal candidate will have a proven track record of delivering IT infrastructure projects on time and within scope and budget, while effectively managing cross-functional teams. This role requires strong leadership, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Lead and manage end-to-end IT infrastructure projects, including data center migrations, network upgrades, cloud adoption, and hardware/software implementations. Define project scope, objectives, deliverables, timelines, and budgets in collaboration with stakeholders. Develop detailed project plans, ensuring resource allocation, risk mitigation strategies, and contingency plans are in place. Coordinate cross-functional teams, including infrastructure engineers, network specialists, cybersecurity teams, vendors, and business units. Manage project governance processes, providing regular updates to leadership and ensuring alignment with strategic goals. Identify, manage, and mitigate project risks and issues, ensuring solutions are delivered efficiently. Oversee vendor selection and performance, ensuring third-party deliverables meet quality and contractual requirements. Drive adoption of best practices in infrastructure management, including automation, scalability, and compliance with company standards. Foster strong relationships with internal stakeholders, ensuring alignment of infrastructure projects with business needs. Monitor project performance using KPIs, ensuring milestones are met and delivering project outcomes successfully. Bachelor's degree in Information Technology , Computer Science , or a related field (or equivalent experience). 5+ years of experience managing complex IT infrastructure projects, preferably in large enterprise environments. Proven experience with data center operations, cloud technologies (AWS, Azure, or GCP), networks, and IT security. Experience with project management methodologies (Agile, Waterfall, or Hybrid). Proficiency with project management tools such as MS Project, JIRA, Smartsheet, or similar platforms. Strong understanding of ITIL frameworks and IT infrastructure best practices. PMP, PRINCE2, or equivalent project management certification is preferred. Demonstrated ability to manage multiple projects and priorities in a large, complex organization. Excellent leadership, communication, and interpersonal skills to effectively engage stakeholders at all levels. Familiarity with compliance requirements in insurance or financial services (e.g., SOC 2, HIPAA) is a plus.

Lead SFMC Consultant Our trusted partner, a digital marketing and customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement strategies, is hiring a Lead SFMC Consultant permanently, paying up to £85,000, plus a quarterly bonus (5%) and further benefits to be based near Waterloo on a hybrid basis (2 x PW) To be considered for this vacancy, the chosen candidate must have recent SFMC technical and leadership capabilities and industry experience within a consultancy or agency. This is an exciting opportunity where you will lead the SFMC strategy and implementation for several enterprise corporations. Responsibilities: Lead the end-to-end delivery of Salesforce Marketing Cloud services for multiple clients. Utilise in-depth knowledge of Salesforce Marketing Cloud to design and implement effective marketing automation solutions. Act as the main point of contact for clients, providing regular updates and managing expectations. Understand client business objectives and tailor Salesforce Marketing Cloud solutions to meet their needs. Work closely with the SFMC Strategy Lead to define campaign requirements and develop delivery plans. Manage a team of SFMC Campaign Developers to build and deliver campaigns. Core skill set: Strong and proven experience in a similar role, specifically using Salesforce Marketing Cloud is a must. Proven track record of successfully delivering Salesforce Marketing Cloud project is a must. Excellent project management skills, with experience using project management tools is a must. Ability to lead and motivate a team of Salesforce engineers in a fast-paced, dynamic environment is a must. Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Consultant) are a plus. Knowledge of marketing automation best practices, CXM strategies, and digital marketing trends. Excellent problem-solving skills, attention to detail, and ability to work effectively in a fast-paced, collaborative environment. £85,000 (DOE) / Hybrid Working (2 to 3 days) / 25 Days Holiday / Pension / Holiday Buy Scheme / Private Health Care / Quarterly Bonus Lead SFMC Consultant