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Title: Join Our Team as a SITS Business Analyst in Edinburgh! This will mainly be a remote role, with the expectation to travel into the office once per a week. Our client, an esteemed higher education institution based in the heart of Edinburgh, is seeking to recruit a talented and experienced SITS Business Analyst who MUST have experience working within the higher education sector, to assist with a three year programme of work. As part of their continuous improvement project for student systems, they require someone with exceptional analytical skills who can engage stakeholders at all levels and provide business analysis skills in business change projects which are designed to help enhance the way the University administers and supports the student lifecycle. These projects have the objective of delivering effective and efficient processes and systems to the students, academic and professional service staff who engage with the student lifecycle. This is achieved by working together with our user community to develop innovative and sustainable business process and system changes. 3. Main Responsibilities Provide business analysis expertise: (75%) * Ensure projects deliver measurable benefits to the University, focusing on enhancing key processes, systems, data and training. * Conduct consultative process reviews, analysis, and redesigns with colleagues across the University, preparing the business to embed and benefit from changes. * Develop implementation plans, manage handover to business-as-usual operations, and uphold departmental standards, ensuring effective training, communication, and engagement throughout project lifecycles. * Develop strong relationships with a wide range of stakeholders in Schools, Colleges, and Support Groups, as well as among professional services colleagues, project teams, and senior University figures. * Strive to improve the team and department's effectiveness by identifying and implementing continuous improvements and actively contributing to the department's leadership. 1. Planning and Organising: * Plan and manage change implementation, including business process and systems training, software rollout, and communication. * Engage with stakeholders to establish a clear scope, deliverables, and objectives for each project. * Plan and organise workshops for diverse University stakeholders to facilitate process analysis and identify options for change. * Contribute to the planning of software development sprints and manage plans effectively, adapting to changes in requirements or business priorities. Problem Solving and Decision Making: * Responsible for leading the redesign of business processes through collaboration with University colleagues to develop more efficient procedures. * Influence decisions and advise on system functionality, considering the impact of new policies on the current operations. * Support the transition planning with schools and the integration of changes delivered through projects. * Analyse, test, and implement new developments and enhancements. Key Contacts/Relationships: *Develop and maintain key relationships with teaching organisations, support groups, multidisciplinary project teams, and senior leaders across the organisation. Knowledge, Skills and Experience Needed for the Job: Qualifications: Educated to a degree level (or equivalent experience) with evidence of personal and professional development Experience, Knowledge, Skills and Competencies, Personal Attributes Essential: * Demonstrated experience in facilitating successful change management programmes, approaches, and implementation strategies through proficient use of business analysis techniques. * Strong communication skills which supports the development and implementation of projects and business change. * The ability to: o React quickly to changing demands o Work with minimum supervision accurately and consistently to high standards o Work collaboratively and effectively with software developers and business partners o Develop positive working relationships. * Experience of, and a preference for, working in an Agile project environment - experience of user story writing, user story mapping, story estimating, developing personas, Kanban boards to manage work. * An enthusiasm for, and practical experience of, continuous improvement - both in the way you work and to help others improve their processes. Desirable: You will also have a number of the following: *Practical involvement in business operations within a university environment, specifically in areas supporting the student lifecycle such as admissions, student administration, and course or programme administration, complemented by a solid working knowledge of the associated student and academic administration processes and policies. *Experience of working with Tribal SITS or another student information system. *Experience of practising Human Centred Design or User Experience Design. *Experience of developing standard operating procedures and user guidance. *Experience of project management. *Experience of data analysis through writing SQL against databases, testing new IT solutions and understanding of technical principles. *Experience of SAP Business Objects Business Intelligence Suite. To find out more about Real, please visit XX XX XX XX XX Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office |8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

CONTRACT: CONCLUDING DEC 2029 HOURS: FULL TIME CLOSING DATE: 12 JAN 25 LOCATION: Westward House, Stoke Gifford, Bristol, BS34 8SR (Hybrid) ABOUT THE RESEARCH EXCELLENCE FRAMEWORK (REF) The Research Excellence Framework (REF) is the system for assessing the quality of research in UK higher education institutions, with the most recent exercise concluding in 2021. It is a peer review assessment process involving submissions from higher education institutions across the UK. Research England delivered REF 2021 on behalf of the four UK funding bodies and the results have driven the annual distribution of approximately £2 billion of research funding to UK universities. PURPOSE OF THE ROLE An exciting opportunity to lead and shape the design, development, and delivery of the UK's next research assessment exercise. We require systems to be delivered to support: Administration of the exercise The submission of large volumes of research data from all participating HEIs The distribution and assessment of all elements of the research data submitted ABOUT YOU Working in an agile development team following a user centered design approach. We require passionate and innovative full-stack developers working with a combination of bespoke software and off the shelf products to produce a robust, accessible, and performant suite of systems to support the exercise over the next 5 years. KEY AREAS OF ACCOUNTABILITY Development process optimisation You will identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Stakeholder Management You will mediate between senior stakeholders and build relationships, communicating with stakeholders at all levels Programming and build You can advise on the right way to apply standards and methods to ensure compliance Availability and capacity management You can manage the service components to ensure they meet business needs and performance targets Information security You understand information security and can design solutions and services with security controls embedded Prototyping You approach prototyping as a team activity, actively soliciting prototypes and testing with others Systems design You will design systems characterised by medium levels of risk, impact, and business or technical complexity Systems integration You will define the integration build User Focus You will collaborate with user researchers and sell or represent users internally ASSESSMENT CRITERIA Extensive experience of Agile software development and working in SCRUM teams Extensive experience of developing with NodeJS, TypeScript, NextJS, React Demonstrable experience designing, coding and debugging secure systems including NodeJS/express, RESTful APIs, React Excellent skills in web front end technologies and methodologies such as React, CSS, Tailwind, Styles Components, Atomic Design, etc. Excellent knowledge of relational databases including data modelling, SQL, stored procedures, postgres Extensive experience with source control systems, including branching, merging, etc. Experience with continuous integration and continuous deployment Experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with experience with microservice oriented architectures Experience of working in AWS/Azure and setting up complex programmes/projects Extensive experience of design patterns such as SOLID and TDD ADDITIONAL INFORMATION BENEFITS: UKRI can offer the successful candidate: - Flexible Working - 30 days annual leave + Public Holidays - Access to Civil Service Pension Scheme - Various everyday discounts through our dedicated provider