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Job Description We are looking an Application Support Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/ Non production mode. 5+ years of experience in Test/ Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into non production environments To Work closely with Development and Release Management to solve complex Build/Deployment process throughout all phases of the software To ensure all changes fall within application maintenance windows Ability to create builds (Hotfix and/or full EAR) using the information provided by development teams to then use for deployment across environments. To identify processes in need of automation or scripting To Build and maintain automatic deployment scripts To be able to coordinate with different teams - Configuration Management team, DBA's, Customer Infra teams and Application Development teams as part of deployment execution Ability to understand various deployment release notes and also in creating handover release notes to production deployment teams. Manage configuration versions for different streams of development in versioning and revision control system Ability to troubleshoot deployment related issues and work with development, application and infrastructure teams to resolve any issues. Understanding of open /distributed systems and Agile framework Awareness of ITIL frame work Ability to deliver results under pressure Good written and verbal communication skills. Main Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments in complex , multi stream application environments Experience in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification) Understanding of Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/linux OS knowledge. Proficient in deployment of applications in .net and java using Jenkins, Maven and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods Good experience of running DB scripts (Oracle and MSSql) Tools: Jenkins, SVN, SNOW, Jira , Maven, Puppet, Ant Appreciation of Application Test life cycle This a 6 to 12 month contract assignment - and may go on beyond this time frame. Please enclose an indication of your daily rate. Please send your CV to us in Word format.

Pay of £61,089, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Delivering World-Class Products. Join us as a Product Manager in our Universal Credit Payment Team. These roles are all about establishing priorities and making evidence-based, strategic decisions to improve the experience of the end user and support the delivery of accurate and timely payments to vulnerable customers. Our purpose is delivering products which enable operational colleagues to focus on DWP customers, so that millions of people can manage their finances and are paid the right amount on time. You will support in developing the product strategy, owning the product roadmap and making key priority decisions. Joining our Product Community of Practice, you will work alongside incredible specialists, coming together to share learning, support and resolutions. The pace of delivery and innovation is both challenging and rewarding. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. Digital Working Age Services in DWP delivers Universal Credit to over 6 million customers. It delivers financial support to some of most vulnerable people in society and delivers a range of products that help towards finding sustainable employment. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of creating and communicating a product roadmap, and gaining stakeholder buy-in. Have worked with users to understand their needs and represented the user in all decision making. Have made effective decisions based on incomplete information using a range of suitable techniques. Have prioritised product backlogs based on user needs, value and effort. Experience of leading a range of specialists in multidisciplinary teams, applying an agile methodology and mindset to enable incremental delivery. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in London - Situated a short walk from Parliament Square, it's also the seat of the Ministry, and the political heart of our organisation, so there's always a buzz about the place. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £61,089. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £17,697 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Pay up to £72,664, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As our new Lead Digital Portfolio Manager joining our Data and Analytics team you will, lead your team and a complex pool of stakeholders to deliver a portfolio of digital projects which will change the way millions of people interact with government, look for work and claim benefits. You will lead in managing new work demand, advising and producing planning strategies and setting up new projects. You will take a strategic view of new work, shaping our portfolio and working across the department and with service teams to prioritise projects, based on reliable assessment of the value that they will bring to DWP and our users. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over £195bn a year to support millions of daily users. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works. Our scale and purpose is extraordinary and our portfolio of projects solve diverse, complex and unique. We'd love you to join us. What skills, knowledge and experience will you need? Broad Portfolio Leader experience - Exceptional leadership skills with demonstratable experience of leading large-scale digital portfolios within a complex organisation, setting portfolio standards and providing independent portfolio assurance to senior executive leaders. Strategic Planning - Proven experience of working with organisational objectives and ambitions to shape and influence Digital strategic planning and priorities. Developing and improving Portfolio frameworks and controls - Established track record of developing and implementing portfolio frameworks, including taking accountability for delivering critical improvement activity to strengthen and ensure compliance with portfolio controls and standards. Delivery knowledge and issue resolution - Experience of working in both waterfall and agile environments. Leading and supporting multiple teams to resolve issues and impediments and maintain the delivery momentum across the portfolio. Data Analysis and decision making - Experience of providing independent interpretation of portfolio data, to provide Executives and stakeholders with analytics and recommendations to aid strategic decision making. Engagement, Relationships - Experience in building successful relationships across organisational boundaries with diverse senior stakeholders using strong leadership and communication skills to build, manage and influence key strategic relationships. Qualifications You must have at least one of the following professional qualifications and state that explicitly in your application: * Management of Portfolios (Practitioner) * Prince2 * Portfolio Management Institute Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, London, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £72,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Interaction Designer Pay up to £49,906, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an Interaction Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? User focus - Use data from research and analytics to understand user's needs and test designs to meet them. Evidence and context-based design - Work with others to design solutions that are based on evidence and help identify gaps in knowledge. Prototyping - Use a variety of prototyping tools and techniques. Communication - Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input. Accessibility - Design with accessibility in mind, showing familiarity with the WCAG 2.1 guidelines and designing to meet AA standards. Collaboration - Work in the open, engaging others in the design process. You and your role As an Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based user data and user research, and create prototypes to test that your designs meet the needs of the end user. We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users. You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career/ Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Westminster, London. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £49,906. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £14,422 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Description Senior Software Developers/Engineers with Python, Terraform and Go Our Client is looking to recruit brilliant Software Developers/Engineers with upwards of 7 to 10 years solid proven track record of developing complex applications with Python coupled with Machine Learning and ideally Go. We're looking to recruit initially 2 excellent Software Engineers to work with an existing team of 4 software developers on a very large strategic consulting engagement. Must be 100% trustworthy with real integrity - this is a highly sensitive project. Key skills Python Machine Learning ideally Terraform Go programming language If you are excellent with developing software with C++ and/or C# etc... then you can easily learn Go. Excellence is vital. Ideally have security clearance. Duration for this assignment will be 3 to 6 months initially with possibility of the role becoming permanent at some point in the future. The Client has offices in Central London and the project is based in Oxford - and are happy with remote working for the foreseeable future. They are absolutely committed to family-friendly operations with diversity & work-life balance. Daily rate for this assignment will be dependent on your expertise - but will be in the range £500 to £2000 per day. Please note we really are looking for the best software developers - the cream of the crop - or crème de la crème. Do send your CV to us in Word format along with your daily rate and availability.

Job Description Senior Software Engineer with Python and Java Our Client is looking to recruit brilliant Software Engineer with upwards of 5 to 10 years solid proven track record of developing complex applications with Python coupled with Machine Learning and ideally Go. We're looking to recruit initially 2 excellent Software Engineers to work with an existing team of 4 software developers on a very large strategic consulting engagement within the Life Sciences industry. So if you any experience with the Life Sciences domain - then the Client would be very interested to see your profile. Must be 100% trustworthy with real integrity - this is a highly sensitive project. Key skills: Python, Machine Learning, Java The Client would like to see solid expertise of working with and developing complex applications with Java. Excellence is vital. Ideally have security clearance. The Client has offices in Central London and the project is based in Oxford and are happy with remote working for the foreseeable future. They are absolutely committed to family-friendly operations with diversity & work-life balance. Daily rate for this assignment will be dependent on your expertise - but will be in the range £500 to £2000 per day. Duration for this assignment will be 3 to 6 months initially with possibility of the role becoming permanent at some point in the future. The ideal candidate will have a PhD in Computer Science although an MSc with excellent skills may work. Please note we really are looking for the best software developers - the cream of the crop - or crème de la crème. Do send your CV to us in Word format along with your daily rate and availability.

Job Description Dot .net Software Engineer with Azure Devops Our Client is an international company who are looking to recruit a Lead Software Developer with Dot net technology coupled with SQL Server and Azure and Devops. You must have at least 5 years solid expertise in software engineering using .net Core. The following are the key skills that the Client will require: Proficient in .Net Core, ASP.Net Core. C#, WPF, Web API, WCF, SQL Server (T-SQL), PowerShell, HTML, JavaScript Should have working knowledge on Azure Service Bus and Rabbit MQ Proficient in CI/CD and release management using Azure pipeline (Infrastructure as Code using ARM templates). Should have experience in the implementation of microservice/micro database projects. Good working knowledge of Azure cloud services and moving on-prem applications to the Cloud. Should have good knowledge of PowerShell, Reporting Services (SSRS) Good knowledge about Containerization (Kubernetes/Docker). The duration of this assignment will be between 6 to 12 months. The position will be based in Victoria London albeit remote for the next few weeks. Please do send your CV to us in Word format along with your daily rate and availability.

Job Description Web Designer and Developer - Central London Our Client an international company is looking to recruit a Web Developer with at least 4 years experience. The Client would like to see at least 3-4 years of experience as a web developer, with specific experience creating, implementing, and sustaining responsive websites. You should be proficient in JavaScript, jQuery, HTML, CSS/SCSS, Shopify (working with liquid files), and related technologies. Experience in AWS (Lambda, S3, API Gateway), Node/NPM, and with SQL and/or NoSQL databases is also desirable. • A working knowledge of CMS implementation and server-side programming languages is required. • Solid knowledge of performance improvement and optimization best practices. • A strong sense of how to create and manage easy to use WP backend environments for our website admins. • Established Shopify development experience, including custom themes, modifications to existing elements, and a fundamental understanding of Shopify Liquid template language and its API / Application ecosystem. • Knowledge in data migration and synchronization between Shopify + WP instances. • Deep understanding of web design, ecommerce solutions, development process, and third party applications (integrations with warehouses/distribution, ERPs, POS systems, etc.) • Familiarity with A/B testing, SEO and data-driven practices. • Familiarity with analytics tools such as Google Analytics, GTM. • Familiarity with WCAG and ADA (Americans with Disabilities) accessibility best practices for web. • Can work and stay well-organized between a variety of projects. • Ability to work independently to solve technical problems, mitigate risk, make decisions, and communicate effectively under tight deadlines and challenging situations. • Approach all projects with a positive attitude and a problem-solving perspective. This is an exciting new role - based in Central London. The salary for this role will be in the range £50K - £65K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Job Title: Cloud Infrastructure - Site Reliability Engineer (SRE) Job Description: The Cloud Infrastructure - Site Reliability Engineer (SRE) supports the public cloud infrastructure used to deliver public cloud hosted managed services to customers. The Cloud Infrastructure Site Reliability Engineer (SRE) supports the public cloud infrastructure used to deliver public cloud hosted managed services to customers. We will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. You must have excellent technical knowledge across Microsoft public Cloud Services (Azure and Microsoft 365). You should have a good knowledge of security practices working in a regulated environment and the flexibility to work out of hours will be required, including on call. This is an exciting opportunity for a highly experienced Microsoft Azure Cloud Engineer with operational support and project delivery experience to provide L3/L4 analytical incident management and resolution alongside project-based deliverables across a large, expanding customer base to ensure quality service delivery and Service Level Agreement compliancy. What you will be doing: •Working with a collaborative team of varied disciplines, skills, and experience•Contribute to the planning of application / infrastructure releases and configuration changes•Resolve support requests from customers by phone, email and online making use of the call logging system•Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems•Provide input to administering and maintaining all production and development environments•Create detailed technical and procedural documentation (e.g. architecture, configuration, and setup)•Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis What we are looking for: •Innovation should be first, thriving to innovate, automate and keen to improve•Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments.•AZ-104 - Microsoft Certified: Azure Administrator Associate•Server Infrastructure Engineering (Virtualization / Windows / Linux)•Office 365 / Microsoft 365 Administration•Network Engineering•DevOps (CI/CD, pipelines and Infrastructure as Code)•Ability to work well with individuals and teams•Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now).•Experience with Azure DevOps - deploying Infrastructure using CI/CD pipelines•Previously have worked with infrastructure-as-code and immutable builds (e.g. Terraform)•Experience with deployment and management of container technologies (e.g. Kubernetes, AKS and Docker) What's in it for you? •A competitive basic salary•23 days' holiday (rising to 27) with the opportunity to buy extra leave•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and

Home based role Help strengthen our Team as our Security Controls Manager. Home based role. An excellent opportunity for a Security Controls Manager to join our team to be responsible for managing and maintaining our security controls framework, ensuring alignment with industry standards such as NIST and CIS Critical Controls. This role will focus on measuring and reporting the effectiveness of these controls, providing expert advice and guidance to control owners, and coordinating the controls steering group to drive continuous improvement. What You'll Be Doing: • Security Controls Management: •Oversee and maintain Capita's security controls framework based on NIST and CIS Critical Controls. • Effectiveness Measurement & Reporting: •Develop and implement methods for measuring the effectiveness of security controls across the organisation.•Produce comprehensive reports on control effectiveness and maturity levels, presenting findings to senior leadership and relevant stakeholders. • Advisory and Guidance: •Provide expert advice and guidance to control owners on implementing and managing controls in accordance with CIS and NIST standards. • Stakeholder Engagement & Steering Group Coordination: •Support the Head of Security Policy with coordination of the activities of the controls steering group, ensuring alignment between security controls and business priorities. • Risk Management & Compliance: •Ensure security controls are compliant with relevant regulatory and legal requirements.•Work closely with the risk and compliance teams to ensure alignment between controls and broader organisational risk management strategies. • Continuous Improvement: •Lead efforts to enhance the maturity and effectiveness of the controls framework, incorporating lessons learned from audits and incident reviews. What we're looking for: •In-depth knowledge of security control frameworks, particularly NIST and CIS Critical Controls.•Proven experience in managing and measuring the effectiveness of security controls in a complex organisational environment.•Strong analytical skills, with the ability to interpret complex data and produce clear, actionable reports.•Excellent communication and stakeholder management skills, with the ability to influence and guide control owners and senior leadership.•Familiarity with risk management and regulatory requirements in the cyber security domain.•Strong organisational skills, with the ability to lead and coordinate multiple projects and initiatives.•Passionate about security and educating others.•Creative and innovative thinker.•Strong leadership and interpersonal skills.•Analytical mindset with a focus on measuring impact.•Relevant security professional certifications (e.g., CISSP, CISM, etc.)•Ability to gain SC clearance About Capita Technology and Software Solutions (TSS) and CISO Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. Within Policy, Governance and CISO our key capabilities are to define, implement and maintain pan-Capita Cyber, Information Security and IT Policies. Defining and implementing security strategy and providing appropriate governance, assurance, asset management, risk management, privacy and health safety, to maintain compliance requirements for TSS and the wider group What's in it for you? •Opportunity to learn new skills and progress your career.•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform•Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and

Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms - Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks - WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security - Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Job Description Java Developer with SQL Server - Central London Our Client is looking to recruit a seasoned professional with 5 plus years experience in developing with Java as a backend Developer with SQL Server. You will have a good understanding of Data Structures and Algorithms. In addition to the Java and SQL Server development skills you should working knowledge of Spring, working with large code base, SQL, Unix etc. In addition you will have solid problem solving and algorithm skills. Excellent communication skills both spoken and written. This is a 6 months assignment based in Central London. The rate is negotiable. Please send your CV in Word format along with daily rate and availability.

Job Description Full-Stack Javascript Developer - Central London Our Client is urgently looking to recruit a Full-Stack Java Developer with very strong Javascript development expertise. You must have at least 3 to 5 years experience as a Full-Stack Developer with Javascript fundamentals, design patterns, and OOP - Object Oriented Programming. So you must have at least 5 years front and back-end development expertise. For the Back-End part of the position you must have the following skills: Experience of Node JS or JAVA, PHP, Python - which are preferred along with strong problem solving and Data Structure. Must have excellent knowledge of HTML5 and CSS3 plus This is a 6 to 12 month assignment based in Central London. Please send your CV to us in Word format along with daily rate and availability.

Job Description Javascript and Agile Software Developer - Central London The Client Developer will be responsible for the development and delivery of all client side aspects of our product, developing new features and launching new platforms. A successful candidate will have a proven ability in delivering customer facing JavaScript applications, in an Agile software development environment and a passion for building a world class product. As part of the tech team, you will play a lead role in this by designing and building world leading streaming services across web, mobile and TV platforms, working on new feature releases and evolving the next phase of our application framework. With a rapidly expanding company; growth within the team and opportunities to lead engineering initiatives are abundant. We need people who want to help us build a strong engineering culture and a fun, vibrant workplace. You will deliver high quality, robust and testable code adhering to internal engineering procedures, code conventions and development methodologies. Contribute to comprehensive documentation that supports the development and support lifecycles. Work to continually improve software deployment to ensure iterative releases and rapid deployment of updates to our customers across all platforms. Mentoring and supporting other developers with their day-to-day work. Monitor system performance and resolve any issues or failures in staging or production environments. Must have experience with JavaScript (vanilla JS, prototypes, scoping, design patterns, memory profiling). Track record of successful software delivery through all phases of development, including coding standards, code reviews, source control management, build processes, testing, and operations. Working knowledge of object-oriented design, design patterns and extreme programming. Familiar with build automation and continuous integration 3Ability to write unit tests using JavaScript in a common library such as Jasmine. Any experience of the following sills would be pretty handy: NXX XX XX XX XX or other programming languages Cross-platform development preferable on smart TV and consoles Development of a high-profile digital video service Test driven development Experience with AWS, Docker, Kubernetes Experience of working in an Agile software development environment. Contract duration will be 6 months. Location is Central London. Please send your CV to us urgently for this contract assignment in Word format along with your daily rate and availability.