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Permanent

Technical Telecoms Projects Co-ordinator

BluetownOnline Ltd

Job Title: Technical Telecoms Projects Co-ordinator Location: Swansea or Bridgend Salary: £26,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for a technical projects co-ordinator to join our team to assist with the delivery of Telecoms projects to our ever expanding customer base. You will be responsible for planning and managing all types of Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. There is also opportunity for career growth into a team leader role. Please note that candidates must have the right to live and work in the UK and live within a commutable distance to Swansea or Bridgend to be considered for this role. Key Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service Job Experience Required: Previous project management experience Telecoms project delivery would be a benefit Previous experience of provisioning in Telecoms would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual Excellent time management and ability to multi-task, dealing with large volumes of workload Excellent communication skills both verbal and written Team leader experience would be a benefit Renumeration and Benefits: Basic Salary of £26,000 - £30,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Telecoms Project Manager, Telecommunications Project Team Leader, Telecommunications, Infrastructure Project Lead, IT Project Manager, IT Project Coordinator, IT Project Controller, Technical Project Manager, IT Manager, IT Business Project Manager, Technology Project Manager, Technical Project Manager may also be considered for this role.

Start date As soon as possible
Pay £26k-30k
Location Bridgend, Wales, United Kingdom
Permanent

EUC Engineer

CGI

EUC Engineer Position Description Join CGI as an EUC Engineer, supporting one of our high-profile clients based in Leeds. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector, including our Armed Forces. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the nature of the role, all applicants must hold or be prepared to undergo a security check to SC level. You will be working from a client site in Leeds 5 days a week. We are looking for a skilled EUC Engineer to join our team, with a focus on both technical support and device provisioning. This role ensures the efficient deployment, configuration, and maintenance of end-user devices while addressing technical challenges to provide a seamless user experience. Your future duties and responsibilities Key Responsibilities Device Provisioning & Configuration: • Perform the setup, configuration, and deployment of end-user devices (laptops, desktops, and mobile devices) according to established standards. • Ensure devices are properly imaged, configured with necessary software, and enrolled in device management systems (e.g., SCCM, Intune). • Conduct quality checks on provisioned devices to ensure compliance with organisational standards. Technical Support & Troubleshooting: • Provide onsite technical support for end-users, addressing hardware and software issues promptly and effectively. • Diagnose and resolve technical problems related to EUC devices and peripherals. • Monitor and respond to incident and problem tickets, serving as the frontline of DLM support. • Respond to and resolve major incidents as they arise. Automation & Continuous Improvement: • Drive automation and scripting initiatives to enhance efficiency in provisioning workflows. • Participate in initiatives to optimise service delivery and improve the end-user experience. Collaboration & Documentation: • Work closely with the EUC Manager and other team members to enhance processes and service delivery. • Maintain accurate records and documentation of device configurations, support tickets, and inventory. • Communicate effectively with end-users to understand their needs and provide necessary support. Required qualifications to be successful in this role • Proficiency with Configuration Manager 2012 or later (SCCM). • Understanding of Active Directory (AD) and Group Policy. • Expertise in Windows 10 Operating System. • Familiarity with JAMF/Apple device management, particularly macOS. • Basic knowledge of application packaging and deployment. • Administration skills in Intune and experience with ITSM tools (e.g., ServiceNow). • Understanding of Virtual Desktop environments. • Experience with scripting (e.g., PowerShell) or automation tools. Experience: • Minimum of [X years] of experience in End User Computing or technical support roles, with hands-on experience in device provisioning. • Familiarity with various operating systems (Windows, macOS) and hardware troubleshooting. Education: • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Preferred Certifications: • CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent certifications. • OEM warranty certifications are advantageous. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Start date As soon as possible
Location Leeds, England, United Kingdom
Permanent

Storage Engineer (DV Clearance)

CGI

Storage Engineer (DV Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance (DV). This role will be based in the Cheltenham office 5 days a week. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities Join our dynamic storage team and play a critical role in managing and maintaining our enterprise-scale data storage solutions. Key Tasks: • Client Collaboration: Work closely with clients to understand their requirements and design cost-effective storage solutions tailored to their needs. • Storage Management: Oversee the management, maintenance, and support of large-scale data storage systems to ensure optimal performance and reliability. • Upgrades and Coordination: Plan, coordinate, and execute software and hardware upgrades for storage components, collaborating with vendors as necessary to ensure seamless integration. • Provisioning and Availability: Handle storage provisioning tasks, from processing user requests to creating volumes, mapping, and ensuring storage availability at the operating system level. • Performance and Capacity Analysis: Conduct thorough storage performance analysis and capacity management to maintain system efficiency and address potential issues proactively. Required qualifications to be successful in this role Candidates should have expertise in one or more technologies from each category listed below: • DELL/EMC Isilon OneFS • Superna Eyeglass DR • NetApp Clustered ONTAP • NetApp MetroCluster • NetApp FabricPool • EMC Unity • EMC VNX • NetApp A Series • HPE 3PAR • EMC Avamar • EMC Data Domain • Veritas NetBackup Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Start date As soon as possible
Location Gloucester, England, United Kingdom

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