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Senior Content Designer (Central Government) Position Description If you're a skilled Senior Content Designer who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on projects that have real-world impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the World's Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working and welcome applications from across the UK. You may need to travel occasionally within the UK as needed. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Content Designer at CGI, you'll play a critical role in creating user-centred information for important government services. Your expertise will ensure that the information provided to users is clear, concise and relevant, making government services accessible and simple to use. Key duties include: • Developing and implementing content that meets user needs • Creating, editing and managing high-quality content for digital services, ensuring consistency and adherence to the GOV.UK style guide, design principles and WCAG 2.2 AA • Conducting content audits and gap analyses to identify areas for improvement • Understanding how to test content with users to gather feedback and iterate based on findings • Collaborating with other user-centred design disciplines to create effective government services • Supporting user research and usability testing activities • Understanding users' needs and behaviours, analysing evidence and translating user stories into content that meets their needs • Working to the government service manual and agile delivery phases Required qualifications to be successful in this role • Proven experience in content design • Working knowledge of the GOV.UK style guide and design principles • Experience working with government publishing tools or content management systems (CMS) • Good written and verbal communication skills • Ability to analyse and understand complex information, presenting it in a clear and simplified manner • Experience analysing user research to inform content design decisions • Collaborative and comfortable working in the open and receiving critique • Proactive and able to work both independently and as part of a team • Influencing and communication skills with the ability to advocate successfully for users #LI-RJ1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Bring your expertise to the heart of public service transformation and shape digital experiences that support the UK's journey to Net Zero. Ofgem is looking for a Senior Interaction Designer to lead the creation of user-centred services that drive policy outcomes and deliver genuine impact through digital innovation. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving towards Net Zero, whilst protecting energy consumers - especially vulnerable people. This is a unique opportunity to join a digital team working at the intersection of technology, policy and sustainability. Ofgem is developing an innovative digital platform that will enable cross-party working with a range of vital operations. You'll contribute to the delivery of the digital service, playing a critical role in the design of intuitive and accessible solutions that support regulated businesses and the wider public. It's a chance to shape design direction, lead high-impact projects, and help build services that really matter. You'll have the chance to influence design across multiple or highly complex services, setting the standard for user-centred development. You'll be getting involved with prototyping using a new design system, developing accessible, inclusive experiences that deliver on user needs. In addition to practical design, you'll be a key figure in mentoring junior designers, championing consistency, and embedding best practice across teams. What's more, exceptional candidates will also have the opportunity to become a Professional Development Lead (PDL). In this enhanced position, you'll take on key leadership activities, supporting colleagues and driving performance excellence and management. You'll be enabled to broaden your leadership skills while making a real difference to the design profession at Ofgem. We're looking for a confident design leader with proven experience in interaction or UX roles, including work aligned to the GDS service standard. You'll need strong knowledge of the GDS prototyping kit, experience collaborating with content design, service design and user research, and the ability to support others in making smart, evidence-based design decisions. We have a critical purpose to drive strategic business improvements across our mission-critical organisation. By joining Ofgem, you'll play a key role in driving more efficient operations at Ofgem, ultimately supporting the transition to Net Zero and helping us protect consumers. Read on and find out more. Job description Key Responsibilities Lead interaction design activities and promoting design best practice on the Heat Networks digital programme but have opportunity to support projects across Ofgem Manage and mentor designers Grow and support interaction design in the Ofgem UCD community Support and mentor other UCD roles to have a better understanding of interaction design Increase awareness and understanding of interaction design across Ofgem Key Outputs and Deliverables Develop and maintain design artefacts for projects and products Work with the Principal Designer to support the development of clear and efficient ways of working for User Centred Design Develop and implement frameworks and templates contributing to best practice Embed interaction design in the development of new services and products Key Stakeholder Relationships Internal Heat Networks policy and implementation teams Principal Designer DDaT User Centred Design community Product Managers and Service Owners External Wider government design community Ofgem digital service providers Key user groups for services (including consumers, Local Authorities, energy suppliers and installers) Person specification ESSENTIAL: Professional experience in interaction or UX design role (LEAD) Experience using the GDS Design System, and ability to prototype using the GDS prototyping kit (LEAD) Professional experience of working with Service Design, Content Design and User Research Experience working to the GDS service standard Experience working with a diverse group of stakeholders Proven ability to lead others to make good design decisions DESIRABLE: Understanding of digital accessibility, relevant guidance and legislation Experience undertaking GDS Service Assessments Experience of using Salesforce Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Communicating and Influencing Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Please refer to the Candidate Pack and Role Profile attached for full details.