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SC Service Catalogue Manager* Clearance: SC* Location: Salisbury* Start: ASAP* Duration: initially running for 6 months (extensions are expected)* IR35: Inside* Rate: £negotiableRole:* Conduct thorough analyses of service requirements and compare them with Service Level Agreements (SLAs) to compliance.* Prepare and present regular reports to senior management on service performance, key metrics, and improvement initiatives.­* Build and maintain strong relationships with stakeholders to understand their requirements and gather feedback to enhance the SLA process.* Proactively identify opportunities for service improvement and recommend and implement process enhancements, tools, or technologies.* Ensure that all service levels adhere as per best practices.* Provide expert problem management support for high-profile client issues and ensure root-cause analysis is conducted with corrective actions implemented.Skills and Experience:* ITIL V4 Foundation certification required, further ITIL certifications are desired* Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. * Proficiency in data analysis* Strong understanding of service management principles and practices.­* Ability to work collaboratively with cross-functional teams.­* Detail-oriented with organisational skillsAPPLY NOW!Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We have an urgent requirement for an SC cleared Service Level Reporting Manager on an initial 6 month contract. The role will be based fully onsite, Salisbury. Key Responsibilities:- Develop and Maintain Service Catalogue: Create, update, and manage the IT service catalogue, ensuring all services are accurately described and categorised.- Stakeholder Engagement: Collaborate with IT service owners, business units, and other stakeholders to gather requirements and ensure the catalogue meets their needs.- Service Documentation: Ensure all service descriptions, SLAs, and related documentation are complete, accurate, and up to date.- Continuous Improvement: Regularly review and improve the service catalogue to enhance usability and relevance.- Training and Support: Provide training and support to users of the service catalogue, ensuring they understand how to access and utilise the information.- Reporting and Metrics: Develop and maintain metrics to measure the effectiveness and usage of the service catalogue.Essential Skills & Experience- Experience with service catalogue management tools.- Strong understanding of ITIL framework and service management principles.- Excellent communication and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Strong organisational and project management skills.- Proficiency in IT service management tools and software.Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

SC Service Level Reporting Manager* Clearance: SC* Location: Salisbury* Start: ASAP* Duration: initially running for 6 months (extensions are expected)* IR35: Inside* Rate: £negotiableRole:* Develop and Maintain Service Catalogue: Create, update, and manage the IT service catalogue, ensuring all services are accurately described and categorised.* Stakeholder Engagement: Collaborate with IT service owners, business units, and other stakeholders to gather requirements and ensure the catalogue meets their needs.* Service Documentation: Ensure all service descriptions, SLAs, and related documentation are complete, accurate, and up to date.* Continuous Improvement: Regularly review and improve the service catalogue to enhance usability and relevance.* Training and Support: Provide training and support to users of the service catalogue, ensuring they understand how to access and utilise the information.* Reporting and Metrics: Develop and maintain metrics to measure the effectiveness and usage of the service catalogue.Skills and Experience:* Experience with service catalogue management tools.* Strong understanding of ITIL framework and service management principles.* Excellent communication and interpersonal skills.* Ability to work collaboratively with cross-functional teams.* Strong organisational and project management skills.* Proficiency in IT service management tools and software.APPLY NOW! Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Are you an experienced Engineering Project Manager ready to take on a new and exciting role in Electronics Engineering? Our client is seeking a skilled Engineering Project Manager to lead critical projects, supporting the design, development, and delivery of cutting-edge electronic equipment within a highly collaborative environment. With the possibility to be based in either, Stevenage, Bristol, or Bolton; you’ll guide projects from concept through to production, ensuring timely delivery, quality, and budget adherence. You’ll work closely with Project Controllers and Engineering Project Coordinators, with opportunities for advancement to Senior Project Manager and Delivery Lead positions. This role also provides a chance to engage in community outreach, promoting diversity within engineering. Key Responsibilities • Oversee projects from initial concept and initiation through to manufacture, qualification, and customer delivery. • Collaborate with Project Controllers for scheduling and mentor Engineering Project Coordinators in a supportive team environment. • Implement effective project management techniques, covering risks, compliance, project configurations, and earned value tracking. • Represent Electronics Engineering through outreach initiatives, promoting diversity in engineering and engaging with the community. Qualifications and Skills • Must be a British Citizen or a dual UK - SC will be needed • Proven experience in engineering electronic across project phases. • Strong skills in project management, including risk assessment, stakeholder engagement, and configuration management. • Demonstrated success in delivering engineering projects on time and within budget. • Highly organised with a keen eye for detail and strong communication skills to influence effectively. This Engineering Project Manager position offers a competitive package with performance-based bonuses as well as the opportunity for paid overtime. In addition to this they have an employer contribution of up to 14% and up to 15 additional days of flexi leave. This is an exciting opportunity to contribute to impactful projects and grow your career within a leading organisation in Electronics Engineering. If you're looking for a role where your expertise can make a real difference, we encourage you to apply now! Please contact Emily Click here to contact this recruiter Resources