Job Vacancy IT Support Analyst

Role: IT Support Analyst 

Locarion: North-West (Remote)

Salary: £27,000 - £33,000

Due to continued success I'm not looking for x2 experienced IT Support Analyst's to join the team.

Do you have a passion for cloud and want to become a M365 specialist? 

Opportunity to receive extensive training... Alongside a budget for exams to accelerate your technical skills with plenty of avenues to progress. - This business have a remote first way of working. 

Responsibilities: 

• As the IT Support Analyst you will provide excellent support to clients in varied sectors. 
• Ensure issues are resolved in a timley manner in line with agreed SLA's.
• Clear communicator between internal and external users. 
• Review and keep triage notes up to date. 
• Keep up to date with the latest technologies and trends in the market. 
• Adhere to continous improvement culture and add value wherever possible when making reccomendations etc.. 
• Look to obtain Azure and Microsoft certifications. 

Key Skills

• OS: WIndows & Mac 
• Active Directory, Group Policies, Azure AD 
• Windows Server
• Exchange - Microsoft365
• SharePoint, OneDrive, Teams 
• Hyper-V
• InTune, EndPoint 
• Powershell Scripting 
• Hardware Support

If you have a passion for the latest cloud technologies, automation and want a career in becoming a M365 SME in the not so distant future, apply now!