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Job Vacancy
Senior Data Analytics Manager- Kings Cross London
Job Description Data Analytics Senior Manager - Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The Data Analytics team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. • Champion enterprise-wide culture of fact-based decisions, data quality and accountability. • Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. • Review and recommend approval for information related policies, procedures and standards. • Directs, organizes, and leads Data Ananlytics workstream projects. • Works on highly complex, cross-functional, and enterprise solutions. • Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. • Reviews and approves work plans, timelines, deliverables and resource commitments. • Reviews and approves data architecture, data models and specifications. • Establishes and publishes performance metrics and plans for DA service demand and service levels. • Prepares and manages annual capital and operating budgets for DA assets, personnel and services. • Recruits, hires, develops and motivates the DA team members. • Reviews and approves functional requirements and business cases for DA improvements. • Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. • Aligns DA technologies with CSI strategic initiatives. • Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: • Data governance • Data preparation (sourcing, acquisition, integration) • Data warehousing • Reporting, analytics, data exploration • Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) • A university degree in computer science, economics, operations, management, or a related field is required • A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. • Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. • Medical device or pharmaceutical industry experience is preferred. • Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). • Experience with agile software development. • A solid understanding of key trends including machine learning and artificial intelligence. General business skills: • Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. • Experience managing global, complex projects and teams. • Ability to complete projects and achieve results in an ambiguous work environment. • Ability to take initiative and be innovative. • Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. • Ability to build and motivate a team to achieve well communicated expectations. • Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Data Analytics Senior Manager- Kings Cross London
Job Description Data Analytics Senior Manager - Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The DA team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. • Champion enterprise-wide culture of fact-based decisions, data quality and accountability. • Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. • Review and recommend approval for information related policies, procedures and standards. • Directs, organizes, and leads DA workstream projects. • Works on highly complex, cross-functional, and enterprise solutions. • Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. • Reviews and approves work plans, timelines, deliverables and resource commitments. • Reviews and approves data architecture, data models and specifications. • Establishes and publishes performance metrics and plans for DA service demand and service levels. • Prepares and manages annual capital and operating budgets for DA assets, personnel and services. • Recruits, hires, develops and motivates the DA team members. • Reviews and approves functional requirements and business cases for DA improvements. • Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. • Aligns DA technologies with CSI strategic initiatives. • Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: • Data governance • Data preparation (sourcing, acquisition, integration) • Data warehousing • Reporting, analytics, data exploration • Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) • A university degree in computer science, economics, operations, management, or a related field is required • A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. • Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. • Medical device or pharmaceutical industry experience is preferred. • Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). • Experience with agile software development. • A solid understanding of key trends including machine learning and artificial intelligence. General business skills: • Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. • Experience managing global, complex projects and teams. • Ability to complete projects and achieve results in an ambiguous work environment. • Ability to take initiative and be innovative. • Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. • Ability to build and motivate a team to achieve well communicated expectations. • Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Data Analytics Senior Manager- Kings Cross London
Job Description Data Analytics Senior Manager - Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The DA team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. • Champion enterprise-wide culture of fact-based decisions, data quality and accountability. • Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. • Review and recommend approval for information related policies, procedures and standards. • Directs, organizes, and leads DA workstream projects. • Works on highly complex, cross-functional, and enterprise solutions. • Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. • Reviews and approves work plans, timelines, deliverables and resource commitments. • Reviews and approves data architecture, data models and specifications. • Establishes and publishes performance metrics and plans for DA service demand and service levels. • Prepares and manages annual capital and operating budgets for DA assets, personnel and services. • Recruits, hires, develops and motivates the DA team members. • Reviews and approves functional requirements and business cases for DA improvements. • Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. • Aligns DA technologies with CSI strategic initiatives. • Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: • Data governance • Data preparation (sourcing, acquisition, integration) • Data warehousing • Reporting, analytics, data exploration • Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) • A university degree in computer science, economics, operations, management, or a related field is required • A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. • Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. • Medical device or pharmaceutical industry experience is preferred. • Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). • Experience with agile software development. • A solid understanding of key trends including machine learning and artificial intelligence. General business skills: • Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. • Experience managing global, complex projects and teams. • Ability to complete projects and achieve results in an ambiguous work environment. • Ability to take initiative and be innovative. • Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. • Ability to build and motivate a team to achieve well communicated expectations. • Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
End User Computing Engineer
End User Computing Engineer: Pay of £35,678 plus 28.97% employer pension contributions, flexible hours, and great work life balance. DWP. Digital with Purpose, This is a great opportunity to join our community of experts at DWP Digital as an End User Computing Engineer. End User Computing is how we describe all the stuff that might otherwise be called Help Desk, or Tech Support, or Desktop support. It's everything from rolling out and optimising new hardware, to solving day to day user issues. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support some of the most vulnerable people in our society. We're driving a once-in-a-generation transformation of government services used by millions of people. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions. Delivery. Work. Projects. If you want pace, variety, challenge and the chance to help people with IT solutions, then you've come to the right place. You'll be part of our User Support Services team. We lead, run and maintain effective and efficient 1st line support, providing high quality, consistent Digital support services to circa 94k DWP colleagues and some exec support to our VIPs. You'll be based at our Caxton House Tech Bar, the role involves providing face to face Level 1 IT support to colleagues on-site in our London hub. We deliver via an Omni channel support model that includes Voice, an On-line Portal and On-site Services. You'll be joining of a thriving Service Management community. We'll give you access to all the support and learning you need to grow your skills and career, and to help your team be at their best. What are we looking for? We're looking for people with incident management experience and we will assess you against the following three things from our list of 'Behaviours'. Communicating and Influencing Working Together Making Effective Decisions Details. Wages. Perks. This role will be based in our brilliant digital hub in London. In return for your skills, we offer a competitive salary of £35,678. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97%. You'll get a generous leave package starting at 24 days , rising to 26 after 1 year, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs.
Job Vacancy
Lead Service Designer
Lead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Understand user needs and help others to do understand them too, so that collectively we can design Universal Credit and other services to support those needs. Align and lead the communication with Lead Product Managers and policy colleagues to define the user journey and articulate the vision for products and services. Engage and manage stakeholder needs across different areas with a focus on heading discussions at senior departmental level. Demonstrate strong working knowledge of service design in practice as a recognised industry expert and help others to understand its value for both service users and in helping the Department to meet its business objectives. Lead design direction based on evidence. Drive the creation of high-quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. Analyse research findings, data, insight gathering, critical thinking and concept generation. Understand as-is service design and identify improvement opportunities. Analyse pain points within services and communicate and share design solutions that fulfil user needs and business outcomes. Drive the communication of insights and stories around the strategy and concepts being designed to senior stakeholders and management. Use prototyping methods to communicate and share ideas and concepts with real users to encourage collaboration and iterative processes. Lead the adoption of best practice and build a strong open and collaborative culture within the Department and feed into the design community. Analyse and identify cost saving opportunities whilst implementing best practice service design. Define the service design approach and key items on the design agenda, working to implement best practice. Actively provide support and mentor team members whilst developing appropriate training to support designers. Lead the capability and promote service design in and beyond the Department. Support recruitment for the DWP Digital Product design community. You and your role As a Lead Service Designer, you will be the forefront of emerging policy and business strategy for our Universal Credit (UC) service, leading and supporting a team of service designers to create user-centric systems and services, guided by evidence. You will be shaping our design strategy, transforming insights in design concepts, leveraging protoyping methods to share ideas and drive collaboration. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, London and Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,957. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £24,363 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Vacancy
Senior Support Application Engineer
Job Title: Senior Support Application Engineer Location: Remote, UK Salary: Competitive Job Type : Full Time, Permanent About The Role: Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region. We provide a specialised level (a deeper understanding of systems, technology and applications) of support to triage issues beyond basic troubleshooting that require a higher level of technical expertise. You will proactively monitor our platform health (dashboard, monitors, alerts, etc) to provide quick workaround for critical issues and keep business stakeholders updated promptly in case of any interruption. Our focus is production availability and stability to meet SLA and KPI metrics. Our team is available for 24*7 on-call support for any production outages and severity incidents. This position will provide 2LS (Second Level Support) to our global team. '-Provide production support for AWS Cloud & Nextgen Platform (Basic Java or any other programming skills, PL/SQL and basic Mobile app knowledge is mandatory)'-Develop and maintain PL/SQL scripts to retrieve data for troubleshooting, analysis and reporting'-Follow standards for IT Infra administration and AWS operation including the scheduling, running, monitoring, logging, management of errors'-Recovery from failures, and validation of outputs to target systems'-Experience with data modeling concepts and familiarity with data modeling & data configuration tools'-Sound Knowledge in API & Micro services'-Hands on experience in automating manual support operations'-Perform root cause analysis for application incidents'-Perform daily maintenance and monitoring tasks, which allow the smooth running of systems, and prevent problems from occurring'-Provide On call Support (as part of roster)'-Support Ticket (Incident) management'-Identify and develop utility software that can help automate and pro-actively manage the support status of business applications'-Assist with maintaining metrics, key performance indicators (KPIs) and service level agreements (SLAs) to highlight the data as a basis of operational analysis and decision making'-Contribute and maintain 2LS Support operations service guides, policies and procedures'-Participate in collaborative working relationships at all contact levels of the company; effectively communicate progress/challenges to appropriate personnel.'-Comply to information security/privacy compliance requirements and business needs into enterprise-wide data security/privacy standards and policy. Qualifications Required: '-Bachelor's degree or comparable experience may be considered in lieu of degree requirement.'-2+ years of IT experience with focus on support operations'-Exceptional verbal and written communications'-Demonstrated passion for problem solving; Ability to work autonomously in a fast-paced environment with multiple priorities and deadlines.'-Preferred experience with Atlassian products including JIRA and Confluence'-Preferred experience with various IT Service Desk technologies: including ServiceNow'-Must possess a high degree of integrity and maintain confidentiality of key information.'-Experience with distributed teams in various timezones.'-Knowledge of IT governance and operations. Candidates with experience or relevant job titles of; Electronics Engineer, Application Support Engineer, Technical Support Engineer, Application Support, Installation Support, Trouble Shooting, Applications Engineer, Computer Applications Engineer, will also be considered for this role.
Job Vacancy
Financial Crime Manager
Financial Crime ManagerCity of London Company client partnered with a leading Global insurance business in the search for an experienced Financial Crime Manager. This role is London based and hybrid. Main Responsibilities: * Conducting thorough investigations into potential violations of sanctions regulations. * Implementing compliance policies and procedures to monitor developments. * Monitoring transactions to ensure compliance with law and regulation. * Build out the financial crime framework. * Providing training and guidance to staff on sanctions compliance. * Collaborating with internal stakeholders to ensure adherence to sanctions requirements. * Provide compliance training to staff. Key Skills: * Strong technical knowledge of Financial Crime. * Previous experience within the insurance industry. * Strong knowledge of Financial Crime regulations and sanctions requirements in the EU/ UK. * Proactive in your approach. * Excellent analytical and investigative skills. * Ability to communicate effectively and provide guidance on compliance matters. * Detail-oriented with a strong focus on accuracy and compliance.
Job Vacancy
Credit Controller
Company client currently working with a number of our insurance clients actively recruiting for Credit Controllers. The Credit Control team is a key part to every business where you work closely with other divisions for a successful outcome.We are looking for professionals with an insurance background who have the below experience. * Knowledge of the London Insurance and Reinsurance products. * Analysing and reviewing trends , providing recommendations to reduce the overdue debt. * Ensuring premium debts are collected when due. * Handling and following up queries (internal and external). * Sending and reconciling monthly broker statements. * Processing cash receipts in an underwriting system. * Able to communicate and liaise with other team across the business.Other Key skills required: * High levels of computer literacy including strong Microsoft Excel skills. * Able to work accurately and quickly with a high level of attention to detail. * It would be advantageous if you had experience with underwriting systems. (Desired not required). * Have a proactive attitude and ability to manage priorities effectively.If you have insurance experience in the London market , and meet the above criteria - please apply with an up to date CV that includes your experience relevant to this role. A consultant will reach out to suitable applicants to discuss in more detail. #LI-PB1
Job Vacancy
Security Service Design Consultant
Security Service Design Consultant Position Description Discover where complex meets meaningful as a Security Service Design Consultant in our Advisory Services team. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle challenges across the public and private sector. Work alongside clients as we shape the future of how fundamental technologies connect and transform the user experience in the UK. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces. We are proud to hold a Gold Award recognising our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities As part of the successful and expanding Business Consulting and Service Advisory Practice within GTO UK, our Service Management Consultants work alongside a wide variety of clients to deliver tailored service management solutions throughout the entire service management lifecycle. We are now seeking to grow our team of experienced specialists, focusing on areas such as the design, delivery, assessment, and operation of IT services. As a Security Service Architect, you'll work with a wide range of clients - often on-site - supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new solutions and improvement initiatives. You will play a pivotal role in shaping service management strategies that influence business outcomes and operational excellence for our clients. Using real-world examples from our broad client base, you'll also be adaptable to rapid changes, leveraging the constant introduction of new frameworks and technology trends. You'll mentor junior consultants, fostering their professional growth, and continue your own development in line with emerging industry needs. Key Activities: • Lead the development of service management strategies, focusing on the design, implementation, and continuous improvement of service solutions that align with client business goals. • Create, design and build SDPs, HLDs and LLDs for service solutions that will meet the Client's requirements and ensure a clear roadmap for delivery • Design and assure new service solutions, leveraging your expertise in ITIL and service management best practices to deliver high-quality outcomes. • Collaborate with clients to define service management requirements, ensuring new services or solutions integrate seamlessly into their operational environments. • Provide expertise in service architecture, overseeing the design of target operating models and ensuring alignment with both technical and business objectives • Assess and review existing service management processes, identifying areas for improvement and recommending strategies to enhance efficiency and performance. • Support clients with process design and workflow simulation to optimise their service operations, ensuring scalability and flexibility. • Act as the authority for service designs, reviewing and assuring the quality of proposed solutions and providing constructive feedback to ensure successful implementation. • Drive continuous service improvements by analysing data and recommending actionable changes to optimise service delivery. • Mentor and coach junior consultants, sharing your expertise in service architecture and promoting best practices across the team. • Contribute to business development activities, helping identify opportunities for Service Management Advisory Services and crafting solutions tailored to client needs. Required qualifications to be successful in this role • A strong understanding of all aspects of service management, with the ability to identify and capitalise on opportunities to sell Service Management Advisory services. • Demonstrable experience in service strategy and service design practices, incorporating people, processes, technology, and commercial aspects to enable smooth transitions of new solutions into operational services. • Qualified at ITIL Foundation level. • Deep understanding of security design principles and technologies • Familiarisation with SecOps practices and Security by Design methodologies • Experience in IT project management, process implementation, and improvement, with a demonstrated ability to provide strong stakeholder management and guidance. • Ability to review and assure the quality-of-service designs, providing constructive feedback where appropriate. • Familiarity with organisational change management and successful change enablement methods. • Strong stakeholder management, communication, and leadership skills, with experience mentoring or coaching teams. • Ideally, experience with additional IT service delivery areas and project management, including familiarity with service management tools such as ServiceNow, BMC Remedy, or other ITSM platforms. • Strong commercial understanding in relation to IT services, SLAs, contractual obligations, contract delivery and managing dependencies across multiple parties. Desirable qualifications and experience: • TOGAF certification or equivalent experience. • Experience working in a Service Integration and Management (SIAM) environment, managing multiple suppliers across different service areas. • Knowledge of service management tooling and the ability to ensure alignment with service transition requirements. • Familiarity with public sector projects and government standards for service management. • Experience in managing transitions related to cloud-hosted services or modern digital platforms. • ITIL Expert certification or progress towards achieving this qualification. • Familiarity with organisational change management principles and methods for enabling successful change. • Relevant Academic and Professional Qualifications. You must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Vacancy
Lead SFMC Consultant
Lead SFMC Consultant Our trusted partner, a digital marketing and customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement strategies, is hiring a Lead SFMC Consultant permanently, paying up to £85,000, plus a quarterly bonus (5%) and further benefits to be based near Waterloo on a hybrid basis (2 x PW) To be considered for this vacancy, the chosen candidate must have recent SFMC technical and leadership capabilities and industry experience within a consultancy or agency. This is an exciting opportunity where you will lead the SFMC strategy and implementation for several enterprise corporations. Responsibilities: Lead the end-to-end delivery of Salesforce Marketing Cloud services for multiple clients. Utilise in-depth knowledge of Salesforce Marketing Cloud to design and implement effective marketing automation solutions. Act as the main point of contact for clients, providing regular updates and managing expectations. Understand client business objectives and tailor Salesforce Marketing Cloud solutions to meet their needs. Work closely with the SFMC Strategy Lead to define campaign requirements and develop delivery plans. Manage a team of SFMC Campaign Developers to build and deliver campaigns. Core skill set: Strong and proven experience in a similar role, specifically using Salesforce Marketing Cloud is a must. Proven track record of successfully delivering Salesforce Marketing Cloud project is a must. Excellent project management skills, with experience using project management tools is a must. Ability to lead and motivate a team of Salesforce engineers in a fast-paced, dynamic environment is a must. Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Consultant) are a plus. Knowledge of marketing automation best practices, CXM strategies, and digital marketing trends. Excellent problem-solving skills, attention to detail, and ability to work effectively in a fast-paced, collaborative environment. £85,000 (DOE) / Hybrid Working (2 to 3 days) / 25 Days Holiday / Pension / Holiday Buy Scheme / Private Health Care / Quarterly Bonus Lead SFMC Consultant
Contractor job
Technical Architect
Job Description: Technical/Solutions Architect - Cyber Security Assurance Workstream Contract: Outside IR35 Location: Hybrid/London Period: 50-60 days from early Jan 25 Clearance: Active UK SC clearance required (no sponsorship/reactivation is provided) Identifi Global are partnering with a leading consultancy client bidding for a significant public sector programme of work. As part of this process, we are seeking to engage with an experienced Technical/Solutions Architect holding current UK SC security clearance , who is interested in joining the consultancy's delivery team if the bid is successful. The role will involve assessing existing technology architectures, evaluating cyber security postures, and providing strategic recommendations to enhance security and alignment with project goals. A strong background in Secure by Design (SbD) principles is highly desirable for this position. The engagement would be outside IR35, with an estimated duration of 50-60 days. The ideal candidate will have extensive experience in solutions or technical architecture within the public sector, with a focus on cyber security and secure system design. Core responsibilities include conducting architectural assessments, identifying potential vulnerabilities, and advising the end client on designs and solutions that meet both security and operational requirements. Strong expertise in SbD, risk assessment, and stakeholder collaboration is essential, alongside familiarity with public sector frameworks and methodologies. Current UK SC security clearance is mandatory. This role offers a unique opportunity to influence the development of secure, cutting-edge solutions for a critical public sector programme, contingent upon the successful outcome of the bid.
Contractor job
Project Manager
Job Description: Project Managers x2 - Cyber Security Assurance Workstream Contract: Outside IR35 Location: Hybrid/London Period: 50-60 days from early Jan 25 Clearance: Active UK SC clearance required (no sponsorship/reactivation is provided) Identifi Global are partnering with a leading consultancy client bidding for a significant public sector programme of work. As part of this process, we are seeking to engage with experienced Project Managers holding current UK SC security clearance , who are interested in joining the consultancy's delivery team if the bid is successful. The roles will focus on leading the delivery of a cyber security assurance workstream, ensuring that project objectives are met through effective planning, risk management, stakeholder coordination, and delivery oversight. These engagements would be outside IR35, with an estimated duration of 50-60 days. The ideal candidates will have a demonstrable track record of successfully managing public sector projects within cyber security and complex technical environments. Key skills include expertise in project governance, risk and issue management, cyber security project delivery and strong communication and stakeholder engagement abilities. Familiarity with public sector frameworks such as PRINCE2, MSP, or Agile is essential. Current UK SC security clearance is mandatory. This is a good opportunity to contribute to a critical initiative in the cyber security domain, contingent upon the successful outcome of the bid.
Contractor job
PMO Lead
Job Description: PMO Lead - Cyber Security Assurance Workstream Contract: Outside IR35 Location: Hybrid/London Period: 50-60 days from early Jan 25 Clearance: Active UK SC clearance required (no sponsorship/reactivation is provided) Identifi Global are partnering with a leading consultancy client bidding for a significant public sector programme of work. As part of this process, we are seeking to engage with experienced PMO Leads holding current UK SC security clearance , who are interested in joining the consultancy's delivery team if the bid is successful. The role will involve establishing and managing a Project Management Office (PMO) to support the delivery of a cyber security review and assurance workstream. This includes implementing governance frameworks, managing risks, ensuring effective reporting, and driving project efficiency across the workstream. The engagement would be outside IR35, with an estimated duration of 50-60 days. The ideal candidate will have a strong background in setting up and managing PMOs in the public sector, particularly in cyber security or similarly regulated environments. Essential skills include expertise in project governance, risk management, and stakeholder engagement, as well as familiarity with public sector delivery methodologies such as PRINCE2, MSP, or Agile. Current UK SC security clearance is mandatory. This is a good opportunity to join a dynamic consultancy team and contribute to a critical public sector programme, contingent upon the successful outcome of the bid.
Job Vacancy
Service Desk Analyst (Deskside)
Location: Camden London - £28,389 to £39,035 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies 2024 This is an exciting time to join our team and be part of something amazing. If you have exceptional customer service skills and want to make a real difference to peoples lives then this could be just what you've been looking for! Following an internal promotion we're looking for a Service Desk Analyst (Deskside) to join us. With a working knowledge of Microsoft technologies: Windows operating systems, M365, network fundamentals, tablet & mobile support (Android and iOs), you'll play a vital role in the team, troubleshooting hardware and software issues and maintaining end user devices. You'll provide on-site technical support and assistance to customers at the group's offices, sheltered housing schemes (known as LiveSmart) and other nationwide locations where Clarion provides corporate IT services, working closely with the Service Desk and other DDaT teams to deliver high quality location-based support. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills and Mobile Device Management system experience and Video Conference system support experience, you'll need to be proficient in providing end-user support for network-related queries and hardware setup. If you have excellent organisational skills, high attention to detail and the ability to plan and manage multiple changing priorities then we want to hear from you now! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click to visit our website to dive in and find out more about us and the benefits we offer. Closing Date: Sunday 12th January 2025 at midnight. This role is based at our offices in Camden. Occasional travel required. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Job Vacancy
Level 3 SOC Analyst
Home based role Help strengthen our team as our Senior SOC Analyst to work on an exciting Cyber Transformation Project. Home based role. A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong technical background, possibly IT Engineering or Systems Administration (cloud and on-premises), coupled with security experience to bring a multi-faceted set of skills to Capita's Cyber Security toolsets. An excellent working knowledge of MS Sentinel is a must from both an operational analyst's perspective and a technologist, whose responsibilities include build, deploy, run and improvement. Your expertise and experience will have been developed from core IT skills such as Networking, Compute, Database, Scripting languages and Cloud technology. The role sits across the full end to end process of building, delivering and running Cyber Security Services that leverage Microsoft Security products in addition to market leading security vendors, thus adaptability and enthusiasm to adopt new challenges and technologies on your own initiative is essential. You will also support the initial implementation of new security related Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. As well as undertaking some devops tasks. What You'll Be Doing: •Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up.•Perform advanced event and incident analysis, including baseline establishment and trend analysis.•Manage a number of analysts as part of a virtual team of L1 and L2 analysts, including objectives setting, performance management / reviews, training & development, and BAU activities including shift cover etc•Support on-call arrangements as part of a Rota, to support L1 Analysts working out of hours.•Support Major Incident Response activity, from a Protective Monitoring perspective, including supporting teams in identification, containment, and remediation of security related threat.•Identify opportunities for SOC and client SIEM platform configuration improvements, use case development, monitoring rule creation, tuning & optimization.•Assist in architectural design to facilitate the onboarding of new information systems, including the assessment, parsing, onboarding of log sources, and use case and rule development. What we're looking for: •Experience in managing Microsoft Sentinel as an MSSP, including Lighthouse, and management and multi-customer environments using DevOps•Level 3 SOC Analyst / Senior Cyber Security and/or security operations experience•Experience with SIEM platforms, including IBM QRadar, Microsoft Sentinel and LogRhythm•In-depth experience with Microsoft Sentinel, including use case and rule development, workbook / playbook creation, KQL & Logic Apps / SOAR•Experience of onboarding, tuning, reporting, and configuring SIEM solutions•Experience of threat intelligence•Leadership and mentoring experience and skills•Understanding of low-level concepts including operating systems and networking•Commercial experience in Penetration Testing and / or Security Monitoring•Understanding of networking and infrastructure design•Knowledge/experience of one or more System administration (Linux, Windows, Mac)•Cyber security degree or equivalent experience•Always remaining updated on new threats and developing security standards•Excellent interpersonal skills with the ability to explain technical problems to non-technical business stakeholders at all levels.•Strong written and oral communication skills•Active or ability to obtain SC clearance Preferred Qualification: •SANS Certification•Experience with NIST assurance/EDR•IT Certifications, including Network+, Security+, AZ-500•Protective Monitoring / SOC Certifications, including CySA+•Cyber Security Certifications, including CISMP, CISSP•Experience with various Microsoft Technologies, including Microsoft Defender for Endpoint, Identity and Cloud About Capita Techn
Contractor job
Data Engineer
Data Engineer 6 month initial contract Outside IR35 Hybrid, 3 days a week in London We're working with a Global Consultancy to find data-driven professionals to join them in their digital function. We're looking for individuals who have experience across data engineering, data science and product development projects - knowledge of data mining, machine learning & natural language processing is an advantage. Skills they're looking for... Python Strong analytical and problem-solving skills with deep expertise in data modeling, ETL processes, data warehousing, and machine learning lifecycle management. Strong experience with Data lakes SQL Building and managing fully automated data pipelines (ETL, ELT, ELTL) including: Designing and building data interfaces to source systems Combining and transforming data into the appropriate format for storage Developing data sets for analytics purposes Developing pipelines that can handle common issues/errors in a robust and automated way Cloud experience in AWS, Azure or GCP Experience using AWS Data Lakes Please send a CV if you are interested in this new role to start in January.
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