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Junior ServiceNow Developer
Junior ServiceNow Developer Position Description Are you ready to kickstart your career in ServiceNow development and contribute to innovative projects that drive meaningful change? Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our ServiceNow Developers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. You can be based anywhere in the UK, with flexible remote or hybrid options available. Please note that all applicants must either hold or be eligible to obtain UK SC-level Security Clearance. Your future duties and responsibilities As a Junior ServiceNow Developer, you'll contribute to configuring and enhancing the ServiceNow platform, working closely with a team of experienced professionals to deliver innovative solutions that improve workflows and processes. Key Responsibilities: • Support the development and configuration of ServiceNow environments, including creating business rules, client scripts, and workflows. • Assist in building and maintaining the Service Catalog and Service Portal for a seamless user experience. • Help integrate systems with ServiceNow using tools like web services and mid-server. • Troubleshoot issues, perform basic bug fixes, and support platform maintenance under guidance. • Collaborate with team members and business stakeholders to understand requirements and deliver solutions. • Stay curious and eager to learn new ServiceNow modules and best practices through training and mentorship. Required qualifications to be successful in this role We're looking for enthusiastic individuals who are eager to grow their skills. Some of the skills and experiences we'd love to see include: • Experience in ServiceNow or similar platforms. • Knowledge of web technologies such as HTML, CSS, or JavaScript. • Familiarity with IT service management concepts (e.g., Incident, Problem, or Change Management). • Strong communication skills and a willingness to collaborate in a team environment. • A keen interest in learning and applying new technical skills. • ServiceNow System Administrator Certification or relevant IT certifications (e.g., ITIL Foundation). • Exposure to integrations using APIs, REST, or web services. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
ServiceNow Developer
ServiceNow Developer Position Description Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our ServiceNow Technical Design & Developer are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities The ServiceNow Technical Design & Developer will play a key role in configuring new and existing environments. This individual will be a technical designer for ServiceNow code and architecture, and work with architects and implementation consultants in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. In this role, you will design, prototype, implement, and deploy innovative solutions, including business rules, client scripts, UI pages, scheduled jobs, import sets, and custom integrations such as SSO, CMDB, and SaaS connectors. You'll also integrate legacy systems with ServiceNow using advanced tools like mid-server, web services, and ChatOps. You will lead the development of both existing and custom applications within ServiceNow, including creating a seamless Service Portal and Service Catalog experience. With a focus on maintaining a highly available and recoverable environment, you'll use update sets to migrate customizations across instances and provide advanced administrative support, troubleshooting, and bug fixes while documenting and updating operational policies. Collaboration is key in this role-you'll work closely with process managers to understand business needs, identify pain points, and drive improvements. Your commitment to continuous learning and staying at the forefront of ServiceNow best practices will ensure our platform remains cutting-edge. If you thrive in a dynamic environment and are passionate about leveraging your ServiceNow expertise to deliver impactful solutions, we want to hear from you! Required qualifications to be successful in this role We're looking for a range of the following skills and experiences: • Demonstrable experience of ServiceNow development and IT service management process design • ServiceNow System Admin Certification • ServiceNow Implementation Certifications, i.e. the platform, ITSM, CSM, ITBM, ITOM, HRSD, SecOps and GRC • Overarching understanding of ServiceNow Enterprise product suite • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS • Ability to apply business concepts into a technical solution • Web portal development skills, such as HTML, CSS, Angular JS, bootstrap • Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalogue, Request, and CMDB • Ability to create reports using the standard reporting engine, plus metrics and SLAs • Follow ServiceNow best practices (including scripting, security, implementation) • Display aptitude in learning new modules based on training materials • Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT) • ITIL foundation certification Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
SC ServiceNow Developer
SC ServiceNow Developer* Available Positions: 6* Location: Remote/London 1 day per week* Start: ASAP* Duration: Initially running until the end of March (extensions possible)* Clearance: SC* IR35: Inside* Rate: £450/day (negotiable)* Skills: ServiceNow Developers and/or Senior Developers with very good experience with ITSM, ITOM and IntegrationsJob Description: We are looking for a highly skilled Senior ServiceNow Developers with a strong background in IT Service Management (ITSM), IT Operations Management (ITOM), and integrations. The successful candidates will be responsible for designing, developing, and implementing advanced solutions on the ServiceNow platform to enhance IT service delivery and operational efficiency.Key Responsibilities:* Design, configure, and customize ServiceNow applications and modules to meet business requirements.* Implement and maintain ITSM and ITOM processes on the ServiceNow platform.* Develop and manage integrations between ServiceNow and other enterprise systems using APIs, web services (REST/SOAP), and third-party tools.* Collaborate with stakeholders to gather requirements, create technical documentation, and deliver high-quality solutions.* Troubleshoot, debug, and resolve complex technical issues on the ServiceNow platform.* Stay updated on the latest ServiceNow features, releases, and best practices to ensure optimal use of the platform.* Mentor junior developers and contribute to team knowledge sharing and skill development.Essential Skills and Qualifications:* Extensive hands-on experience with ServiceNow development, including ITSM and ITOM modules.* Proficient in scripting languages such as JavaScript, Glide, and ServiceNow Script Includes.* Strong expertise in developing and managing integrations using REST/SOAP APIs and integration tools.* Familiarity with ServiceNow Flow Designer, Workflow Editor, and Orchestration.* Solid understanding of database design, data modelling, and ServiceNow table structures.* Knowledge of ITIL processes and frameworks.* Strong analytical and problem-solving skills with excellent attention to detail.* Excellent communication and collaboration abilities.* Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).Preferred Qualifications:* ServiceNow certifications, such as Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or Certified System Administrator (CSA).* Experience with ServiceNow Discovery, CMDB, and Event Management.* Familiarity with Agile and DevOps methodologies.* Exposure to cloud platforms like AWS, Azure, or GCP.This role offers an exciting opportunity to work on innovative solutions within the ServiceNow ecosystem and make a meaningful impact on IT operations. If you have the required expertise and are passionate about leveraging ServiceNow to drive success, we encourage you to apply! Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Service Now Developer
Job Title: Service Now Developer Location : Manchester Salary: Competitive Job Type: Full time/ Permanent About the role: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Duties and Responsibilities: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Your role As a key member of our ServiceNow team, you'll have exciting opportunities to grow professionally while contributing to the team's success. In this role, you will: Collaborate with stakeholders and multidisciplinary teams to gather and analyse business requirements, translating them into technical designs. Lead the architecture and design of ServiceNow solutions, including custom applications and integrations, ensuring alignment with client needs and industry best practices. Manage the configuration and customisation of ServiceNow modules, including ITSM, ITOM, HRSD, and others. Maintain the integrity of the overall ServiceNow platform architecture, ensuring consistency across all modules. Provide technical guidance and mentorship to development teams, supporting the successful delivery of ServiceNow projects. Stay current with ServiceNow updates and innovations, leveraging new features and capabilities to drive platform improvements. Hybrid Work Your work locations will vary depending on the role, your preferences, and business needs. This will typically include a mix of: Company offices Client sites Remote work About you: To excel in this role, you should have: Significant experience in ServiceNow development and architecture. Expertise in designing and implementing complex ServiceNow solutions across multiple modules, including custom applications and integrations. Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting. Highly desirable certifications: ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS) Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) frameworks. Excellent communication, interpersonal, and problem-solving skills, with the ability to effectively engage with both technical and non-technical stakeholders. To be eligible: Applicants must have resided continuously in the United Kingdom for the past five years. You must meet all SC criteria. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of ServiceNow Solutions Architect, ServiceNow Technical Architect, ServiceNow Platform Architect, ServiceNow Implementation Architect, ServiceNow Lead Architect, ServiceNow Design Architect, IT Service Management Architect, ServiceNow Systems Architect, Enterprise Service Management Architect, and ServiceNow Configuration Architect may also be considered.
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