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Job Vacancy
IT Project Manager
Job Description Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: • Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. • Estimate resources needed to reach objectives and manage resources in an effective and efficient manner • Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. • Implement and manage changes and interventions to ensure project goals are achieved. • Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. • Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. • Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. • Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. • Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact • During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. • Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. • Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables • Utilize industry best practices, techniques, and standards throughout entire project execution • Monitor progress and make adjustments as needed • Measure project performance to identify areas for improvement Qualifications: • Bachelor's degree in computer science, business, or a related field • At least 8 years of IT project management and related experience • Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations • Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors • Proven ability to work with IT teams, business stakeholders, and external vendors • Proven ability to solve problems creatively • Strong familiarity with project management software tools, methodologies, and best practices • Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) • Excellent analytical skills • Strong interpersonal skills and extremely resourceful • Proven ability to complete projects according to outlined scope, budget, and timeline • Excellent planning and organization ability with time management skills • Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: • Excellent English oral and written communication skills. • Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. • Has strong achievement motivation and tenacity. • Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. • Anticipates potential problems and analyzes alternative solutions. • Develops/maintains effective working relationships by listening attentively to others. • Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. • This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. • The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. • Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. • Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
Project Manager with Digital Banking Operations and Artificial Intelligence AI
Job Description Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications • Previous experience in project management, preferably within the banking or financial services industry • Strong understanding of digital banking operations and Artificial Intelligence AI technologies • Proven track record of successfully delivering complex projects on time and within budget • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Strong problem-solving and decision-making abilities • Knowledge of agile project management methodologies • Experience with data analysis and reporting • Ability to adapt to changing priorities and work well under pressure • Project management certification (e.g., PMP) is a plus • Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement • Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. • Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention • Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. • Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation • Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. • Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services • Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. • Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management • Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. • Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency • Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. • Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy • Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. • Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. • Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. • Employee Training: Train staff on AI tools and their applications to ensure seamless integration. • Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations • Data Quality: Ensure high-quality data for accurate AI predictions and analysis. • Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. • Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. • Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
Project Manager with Digital Banking Operations and Artificial Intelligence AI
Job Description Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications • Previous experience in project management, preferably within the banking or financial services industry • Strong understanding of digital banking operations and Artificial Intelligence AI technologies • Proven track record of successfully delivering complex projects on time and within budget • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Strong problem-solving and decision-making abilities • Knowledge of agile project management methodologies • Experience with data analysis and reporting • Ability to adapt to changing priorities and work well under pressure • Project management certification (e.g., PMP) is a plus • Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement • Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. • Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention • Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. • Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation • Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. • Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services • Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. • Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management • Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. • Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency • Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. • Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy • Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. • Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. • Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. • Employee Training: Train staff on AI tools and their applications to ensure seamless integration. • Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations • Data Quality: Ensure high-quality data for accurate AI predictions and analysis. • Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. • Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. • Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
Senior Software Project Manager
Job Title Senior Software Project Manager Location : St James Court, Bristol BS1 3LH Salary: £41,802 - £50,071 per year Job Type: Permanent, Full-time About the role: To collaborate colleagues within the Research and Analysis team, across CSE and external partners with project management of software and modelling projects, helping to schedule work within and across projects. Aid in product development on CSE's own software tools and on work we do for others, including understanding user needs. Provide analysis of possible directions to take work, in concert with CSE's Development Team. Work on software-related business development, including supporting the Development Team in the production of bids with a software element. Duties and Responsibilities: An applicant appointed to the role will be expected to: •Support the Modelling and Software Team in the planning and delivery of software products.•Liaise with customers to understand user and stakeholder needs.•Support the Modelling and Software Team & Development Team in business development of product roadmaps and strategy for existing and new software products.•Support the Development Team in the pricing and production of bids involving software resource.•Oversee a Quality Assurance function within the Modelling and Software Team in collaboration with CSE's Analysts to ensure quality of outputs. •Plan and prioritise your workload while contributing to the timely and high quality delivery of work. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: •Several years of professional experience in software development or a related field.•Proven track record of successfully managing software projects from planning to delivery, with experience using project management tools and techniques.•Experience with software development life cycles, Agile methodologies, and project management techniques.•Experience working on multiple projects simultaneously, with the ability to prioritize tasks effectively•Experience working on business development projects, creating bids, pricing, and managing customer relationships.•Excellent communication skills for working with both technical and non-technical stakeholders.•Ability to build strong relationships with customers, colleagues, and team members.•Strong analytical abilities for understanding user needs, analysing data, and making informed decisions about project direction and resource allocation.•Excellent problem-solving skills and attention to detail. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: • You will be entitled to 25 days paid holiday (plus statutory holidays). CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Lead Software Project Manager, Senior IT Project Manager, Software Development Manager, Principal Project Manager, Senior Technical Project Manager, Senior Program Manager, and Software Engineering Project Lead may also be considered
Job Vacancy
Project Managers
Project Managers Position Description Locations: Bristol, Chippenham, Reading, London, Leatherhead, Leicester CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are looking for Projects Managers with experience in the defence domain to join the team and support us in creating mission critical solutions for our exciting range of projects within the secure space. Please note we are only accepting applications from individuals who currently hold UK Security Clearance. Your future duties and responsibilities As a Project Manger you will: • Lead and manage a team to deliver on a project. • Provide project management guidance and advice to clients. • Deliver project outcomes on time and within budget. • Develop and maintain project schedules. • Engage with internal and external stakeholders. • Provide agile, waterfall or a combination of delivery approaches best suited to the project and client needs. Required qualifications to be successful in this role You will have experience as an IT Project Manager within the defence domain, delivering complex projects on time and on budget. You will be able to demonstrate all the below competencies: -Defence Domain experience - Stakeholder Management - Issue Management - Risk Management - Project Management - Leadership Desired Competencies: - Change Management - Program Management - Negotiation - Agile - Quality Assurance - Emotional Intelligence All successful applicants must hold, or be eligible and willing to obtain, UK SC clearance with the view to progressing to higher level clearance if required. #LI-JS2 #LI-Hybrid Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Vacancy
Technical IT and Telecoms Projects Co-ordinator
Job Title: Technical IT and Telecoms Projects Co-ordinator Location: St Asaph, Wales Salary: £26,000 - £31,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5:30pm About OES: Office Equipment Systems (OES) is a rapidly growing provider of IT and communications technology solutions and managed print for businesses in N Wales and the North west. Our focus on delivering expert, passionate, and high-quality service has driven our success and growth. About the Role: We are looking for a Technical IT and Telecoms Projects Co-ordinator to join our team in St Asaph. In this role, you will assist with the delivery of IT and telecom services to our expanding customer base. You will be responsible for planning and managing IT and telecoms projects, handling tasks such as provisioning, number porting, hardware orders, managing suppliers, and scheduling engineering diaries. Job Responsibilities: '-Plan projects assigned from the sales team'-Facilitate and conduct initial kick-off meetings with sales, engineering, and customers'-Order services and hardware from suppliers'-Place provisioning orders for services such as Microsoft licences, broadband, hosted telephony, and mobiles'-Manage number porting and provisioning processes'-Schedule engineers to attend customer sites for installations and training'-Consistently update customers on the progress of their orders'-Manage stock and ensure proper documentation for all processes'-Provide a clear handover to both clients and support teams'-Deliver world-class service to every customer About you: Job Experience Required: '-Previous project management experience'-Experience with telecoms and IT project delivery and provisioning is advantageous'-Positive, can-do attitude with excellent organisational skills'-Excellent time management, ability to multi-task, and handle large volumes of workload'-Strong verbal and written communication skills'-A team player with a commitment to quality service Remuneration and Benefits: '-Basic salary of £26,000 - £31,000'-Staff Share Equity Scheme'-New customer referral incentive'-21 days holiday, increasing to 25 with 4 years of service (+ bank holidays) Join our growing team at OES and help us deliver exceptional IT and telecoms solutions to businesses across North Wales. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, Experienced 1st Line Support, IT Service Desk Technician, IT Project Manager, Information Technology Project Manager, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role.
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