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Contact Centre Programme Manager: Contract until 31/03/2025Inside IR35 open to rateRemote with adhoc travel to London Contact Centre Experience - Mandatory Stakeholder Management - Leadership skills Please send your CV direct Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Description Senior Data Architect - Canary Wharf London We are looking to recruit a Senior Data Architect who will be responsible for the end to end information architecture and liaising with globally distributed teams. Looking for someone with over 8-years of experience within this domain ideally Oil and Gas. The following are some notes for this Senior Data Architect role: Senior Data Architect - - Requirements capture & assessment - Conceptual/logical/physical data modelling / dimensional modelling - Data integration & flow design - SOA architecture & principles - Query & database performance tuning - ETL - Cloud computing - Globally-distributed database replication/synchronization patterns Technical skills needed: - MSSQL [2008 up thru 2016] - Postgres - Informatics - Tableau - MS SSIS - SSAS - BI OLAP This is a 6 month contract in Canary Wharf London. Please send your CV to us in Word format.

Senior AI Research Scientist London, UK (on-site) IC Resources is seeking a Senior AI Research Scientist to join our client's team based in London, UK. The successful candidate will contribute to cutting-edge research projects, focusing on advancing theoretical foundations and algorithms for Artificial Intelligence Generated Content (AIGC). Primary Responsibilities: Lead and contribute to advanced research projects in AIGC theory and multimodal text-and-image/video generation. Collaborate with cross-functional teams to prototype innovative solutions and patent new technologies. Publish research findings in top-tier conferences and journals, and engage with the academic community through talks and external collaborations. Mentor research interns and junior researchers, fostering a culture of learning and development. Essential Experience: PhD in computer science or a related field, or equivalent research experience. Expertise in image/video generation and large language models (LLMs), including multimodal LLMs. Strong track record of research with publications in top-tier conferences such as NeurIPS, ICLR, ICML, and journals like JMLR, TPAMI. Desired Experience: Passion for large language models and text-to-image/video models, with hands-on experience in ViTs, Diffusions, or Video VAEs. Experience mentoring junior researchers. Industry experience and familiarity with collaborating on product development. Knowledge of PyTorch Profiler, DeepSpeed, HuggingFace, or related frameworks. What’s On Offer: Competitive salary and benefits package. Private medical insurance. 25 days holiday. Pension scheme. And much more! Interested? This is an excellent opportunity for a PhD-educated AI Research Scientist. If you are interested in this position, please apply now for immediate consideration.

Lead Data EngineerOutside IR35SC Clearance required2 days per week on site in Canary Wharf, 3 days working from Home6months+Key responsibilities will include:* Perform updates and changes to the Physical Data Model* Designing and building PostgreSQL functions called from the API tier* Act as an SME on the Physical Data Model to become a trusted advisor to other teams that have data requirements and translate these into deployable changes* Collaborate with the Data Architect to improve the PDM and surrounding processes * Support and mentor members of the Physical Data Model team* Keep appraised of latest technology changes and data best practices to be used by the team * Work with the delivery manager to develop issues in Jira that are refined and detailed enough to be considered ready for development* Working closely with the Logical Data Model (LDM) team on collaborative tasks and helping keep both teams aligned* Lead data workshops with key stakeholders across business, data and system areas helping to formalise and document requirements. (Multi-Vendor Environment).* Own data architecture and design artefacts aligned to CDIO standards.* Refining of SQL queries and functions to be more performant * Design and implement unit and regression tests on the database* Co-own the CI/CD deployment pipeline with senior/lead DAL developer(s) deploying the PDM components as code, using Liqiubase* Performing impact analysis on releases to pre-empt any issues these may cause and performing deployments.* Ownership of cloud-based data platforms and their performance (e.g. Azure PostgreSQL Flexible Server)* Reviews reference data changes for impact to coupled codeJob Requirements* Experience of designing/working with generic/abstract data models* Experience with data modelling tools - preferably SparxEA* Experience creating and maintaining data and design artefacts * Strong problem-solving abilities in the context of complex data models * Strong experience with PostgreSQL* Experience creating and tuning complex SQL queries (e.g. self-referencing hierarchies, KVP structures)* Strong experience with Database as Code tools - preferably Liquibase * Experience with cloud based database platforms - preferably Azure PostgreSQL Flexible Server * Experience working in Agile delivery - particularly Scrum & SAFe.* Experience with Microsoft Dataverse* Experience creating data architecture artefacts/documentation * Formal training/academic qualifications relevant to the role * SAFe Agile qualifications (desirable)* Any Microsoft data-based certifications (desirable)Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Graduate C++ Software Engineer £35,000 - £45,000 / World Leading EDA Company Location: London My client is a Fortune 100 organisation and a global leader in EDA, building the next generation of EDA tools that enable IC designers to layout the latest silicon chips. They are looking for a C++ Software Engineer to join their growing, London-based R&D development team, responsible for creating innovative technologies required for technology leadership in this space. You will be responsible for designing, developing, troubleshooting, debugging and supporting their software product. What’s Required? For this Graduate C++ Software Engineer, we’re interested in people from a variety of backgrounds, but your experience may include some of the following: • Experience Developing in C++ • Masters in Computer Science / Electrical Engineering or Similar • Understanding of Data Structures, Algorithms, etc • Python is a plus but not essential. If you’re a Graduate C++ Software Engineer looking for an exciting new challenge within a great company, then please apply today to learn more! To find out more about this and other Software opportunities across the UK, please contact Mitch Wheaton at IC Resources.

NLP Research Scientist London, UK (on-site) IC Resources is seeking a Research Scientist to join our client's team in London, UK. The successful candidate will conduct both academic and applied research in Natural Language Processing (NLP) and Machine Learning, particularly focusing on Large Language Models (LLMs) and related tasks. Please note a PhD and publications in top-tier NLP/ML conferences is a pre-requisite to be considered. Primary Responsibilities: Lead and participate in innovative research projects related to NLP and LLMs. Build benchmarks and baselines using public datasets. Develop and train LLMs for various novel and practical tasks. Contribute to research papers published in top-tier conferences and journals. Mentor junior team members and research interns. Engage with external academic partners, delivering talks and fostering collaborations. Essential Experience: PhD in Natural Language Processing, Machine Learning, or a related field. Strong track record of research with publications in top-tier NLP/ML conferences (e.g., ACL, EMNLP, NeurIPS, ICML). Excellent communication skills and the ability to work in diverse, multicultural teams. Ability to work independently and within cross-functional research groups. Desired Experience: At least 2 years of post-PhD experience in research within academia or industry. Deep knowledge of LLMs, foundational models, and associated evaluation frameworks. What’s On Offer: Competitive salary and benefits package. Private medical insurance. 25 days holiday. Pension scheme. And much more! Interested? This is an excellent opportunity for a PhD-educated NLP Research Scientist. If you are interested in this position, please apply now for immediate consideration.

Power BI Developer / Data Engineer We are hiring for an is an ambitious, multi-award-winning financial services investment company located in London City who are investing in their BI Data team. We're rapidly growing, and so we're hiring talented people who are purpose driven and want to use and develop their skills to deliver an awesome experience to our customers. What your job will be The Data and Analytics team is playing an important role in growth ambitions as it moves to scale-up. Your expertise will help us to build a secure and scalable data infrastructure to help support these ambitions. You will be developing efficient data pipelines for acquiring, processing, cleansing, and transforming diverse data sources for integration into our data platform. You will work closely with data scientists, analysts and business stakeholders to understand data requirements and translate them into scalable technical solutions. Our data is in good shape. But you'll support on a programme of work that brings all our data into one place, meaning less time is spent by analysts on data transformation and we can move more quickly from idea to insight. It's a great chance to gain experience in the latest cutting edge Lakehouse technology and would suit someone looking to develop their experience in Data Engineering under the guidance of the Senior Data Engineer. We're a small team so you'll need to be hands on and prepared to get involved in a wide-range of activities. Role details • Title- Microsoft Power BI Platform Engineer • Technology skills required- Microsoft Power platform stack, POWER BI , and POWER BI DAX • Business FX Financial Technology • Permanent role- salary £50,000- £75,000 plus bonus at around 20% • Location: London and home working hybrid This role will be focused on Microsoft Power platform stack and POWER BI , and POWER BI DAX with great data investment projects What we're looking for We don't need you to tick all these boxes (in fact we'd encourage you to apply even if you don't!), but this gives you an idea of what we are looking for: • 2+ years as a Data Engineer or Power BI developer, preferably in a start-up or fast-paced environment. • Experience in the Microsoft BI Stack: • Power BI (including DAX, Power Query, Dataflows, Premium features) • The ability to assess the effectiveness and accuracy of new data sources and data gathering techniques • High level of verbal, written and presentation skills What we give you in return • Competitive salary of £45,000- £70,000 plus bonus • 24 days holiday a year - plus bank holidays (you'll earn an extra day holiday for each full year you're with us, up to 28 days) • Hybrid/remote working options • Flexible working hours in line with business needs And we have plenty of perks too! • Annual bonus between 0-20% of your annual salary which is linked to both the company and individual performance • Private Medical Insurance • Death in Service Cover (X3 your annual salary) • Income Protection Insurance • Company Pension Plan • Offices with office gym • A collaboration space and games room We're a responsible company and are constantly working to improve our culture, ethics, impact on the environment, and our contribution to charitable causes. Please do send through a CV through for consideration- good luck! To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Working for a leader in the Semi's industry, I am looking to recruit a high-level, Senior SOC Architect. This position can be based in Edinburgh or Cork. You will be tasked with the definition and development of existing and new SOC product architecture - across a variety of complex digital and high-speed products and applications. The main focus are the technical requirements, but this position also offers the opportunity for team leadership and management. Key skills / requirements: • BSc / MSc / PhD in Micro-electronics, physics, or similar filed • 10+ years' experience in complex SOCs • Deep understanding of Subsystems, Memory Controllers, and memory architectures (e.g., SRAM, ROM, eFuse) • Extensive experience with the Digital ASIC Flow, RTL design (verilog), synthesis, timing closure and Debug methodologies (e.g., DFT, JTAG, Scan, BIST). • Extensive knowledge of SOC architecture, set-up / silicon bring-up, validation and all it's associated processes. • SOC design, system design, architecture and IP selection & integration • DSP / signal processing / communication and interconnect protocols - AXI, AMBA, CHI • Digital-AMS chip development - digital to analog interfaces • low-power, performance and optimisation • low level software, firmware and embedded requirements - drivers, controllers etc. • Confident knowledge of a variety of coding languages - C, C++, system C, TcL, python • Excellent communications, and ability to work across software and hardware teams Nice to have skills • Team leadership / management • SOC performance & modelling - C, C++, system C • UVM verification - at IP & SOC level - system verilog • FPGA architecture • Simulation, emulation Visa sponsorship and relocation support can be offer for the right candidate

Forensic Electrical Engineer UK with UK Wide Travel Involved £60,000 - £70,000 + 25 Days Holiday + Progression + Good Pension + Private Medical Insurance + Travel + Car Allowance + Overnight Stay Allowance + More This is a brilliant opportunity to join and incredibly exciting and leading forensic and investigation company where you will travel around the UK serving your expertise on different sites. This company are a subsidiary of a huge insurance organisation and they are now looking to grow and expand rapidly. They specialise in the forensic investigation of accidents and incidents and are now looking for a Forensic Electrical Engineer to join them and play an important part in the investigation of their sites and clients around the UK. In this role you will travel to different site inspections around the UK, liaise with other parties and collect evidence, whilst being responsible for investigating electrical failures, accidents and incidents caused by electrical failures and issues. You will showcase a strong understanding of electrical engineering principles whilst analysing complex systems and communicating findings. The ideal candidate will be an experienced Forensic Electrical Investigator/Engineer with fantastic communication skills, both written and verbal. You will need to be prepared to travel (all expenses paid). You will need to have experience in investigating electrical failures, accidents and incidents caused by electrical failures and issues. A degree in Electrical Engineering or similar will be required. This is fantastic opportunity to work for a very exciting organisation leading there forensics investigation across the UK, with a good work life balance and package on offer. The Role: • Travel to different site inspections around the UK • Liaise with other parties and collect evidence • Investigate electrical failures, accidents, and incidents caused by electrical issues • Showcase a strong understanding of electrical engineering principles • Analyse complex electrical systems • Communicate findings effectively The Person: • Experienced Forensic Electrical Investigator/Engineer • Excellent communication skills, both written and verbal • Willingness to travel (all expenses paid) • Experience in investigating electrical failures, accidents, and incidents caused by electrical issues • Degree in Electrical Engineering or a related field

Microsoft Power BI Platform Engineer Microsoft Power platform stack We have a new and exclusive Microsoft Power BI Platform Engineer opportunity to join our thriving financial services client as they are expanding their Data team We have a small data Microsoft Power BI Platform Data team, and we are looking for a more experienced data engineer to work with this team. This role is also client facing so we need a data engineer who is very comfortable with presenting information Role details • Title- Microsoft Power BI Platform Engineer • Technology skills required- Microsoft Power platform stack, POWER BI , and POWER BI DAX • Business FX Financial Technology • Permanent role- salary £50,000- £75,000 plus bonus at around 20% • Location: London and home working hybrid This role will be focused on Microsoft Power platform stack and POWER BI , and POWER BI DAX with great data investment projects Personality • Genuinely interested in intersection of finance domain and technology. Desire to become a subject matter expert. • A self-starter who takes accountability for getting things done. • Pragmatism in decision making and ability to get buy-in for ideas and getting them done. This is a really interesting role, in a thriving business who are genuinely growing and making ambitious plans for 2025 For more information and the chance to be considered, please do send through a CV through to k.roe at HXX XX XX XX XX Many thanks To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

REQUIRED: DLP SECURITY SMELOCATION: FULLY REMOTEIR35 STATUS: INSIDEDURATION: 3 MONTH INITIAL CONTRACTData Loss Protection Security SME- Data Loss Protection (DLP) hands on technical security SME with experience of f Forcepoint (DLP and Web Proxy) to support design, configuration, testing and implementation. This role is in support of the Transition and Transformation Service phase to support the programme and project leadership team for the Key Milestone deliveries within the programme delivery plan. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Senior Applications Engineer –Systems & Architecture An exciting opportunity has arisen for a Senior Applications Engineer with a strong background in system-level architecture and modelling to join an innovative audio technology company based in Edinburgh. This company collaborates with leading consumer brands to bring advanced audio processing solutions to market. As a Senior Applications Engineer, you will play a key role in bridging customer requirements with system-level design to deliver high-quality, tailored solutions. In this position, you’ll focus on system modelling, architecture validation, and defining technical specifications that align with product goals and customer expectations. You’ll engage directly with customers, guiding them through technical challenges, providing support, and defining new products. Additionally, you’ll act as the interface between engineering teams and stakeholders to ensure seamless design, development, and implementation of the architecture. The ideal Applications Engineer will have: • Strong expertise in system architecture design, modelling, and product definition • Experience in customer engagement, with the ability to translate technical details into practical solutions • Proficiency in simulation tools and a solid background in analog and digital electronics • Excellent problem-solving and communication skills, with a customer-focused mindset • Experience liaising with automotive Tier 1 or OEMs If you're interested in the position of Applications Engineer, please apply or contact Chris Moffatt.

Project Manager - Financial Reporting - London Market Insurance Hybrid Working 6 month ContractCity of London£600 - £700 per day A leading London Market Insurance business based in the UK are looking to hire a Financial Reporting Project Manager to join the business on an initial 6 month contract with the view to extend past this, project is focusing on QMA (finance), TPD (actuarial) and SRS (reinsurance).The ideal candidate will have worked as a Project Manager within London Market insurance and will have previously worked on Financial Reporting projects such as GAAP or Solvency II to help develop and maintain plans, timelines and budgeting to ensure successful implementation of these processes.Key Skills: * STRONG Project Manager experience * London Market Insurance - a MUST HAVE * Financial Reporting * QMA (finance), TPD (actuarial) and SRS (reinsurance). * Process change experience * STRONG Stakeholder management skills #LI-PB1

Job Description 2 nd Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: • Monitor application components. • Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. • Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. • Knowledge of configuration Management systems such as Ansible. • Strong Knowledge of CI tools such Bamboo or Jenkins. • Ability to work both independently and in groups in an energetic, diverse environment. • Debugging the system and fixing the production related issues. • Handles complex operational tasks and recommends process and technology changes. • Build monitor tools for production environments. • Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. • Knowledge of networking and storage concepts. • Escalate / follow-up on permanent fix for development related issues. • Provide solutions for application automation. • Manage communication of system and application outages to the end users whenever required. • Resolve complex application and technical problems. • Build, test and install software in Dev, QA, Prod/DR environment. • Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: • Bachelor's degree, preferably in Computer Science, Engineering, or Mathematics • Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. • Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. • Basic knowledge of infrastructure concepts. • Nice to understand Devops tools such Bamboo or Jenkins. • Hands-on experience in support of a real-time trading environment. • Knowledge of support applications that use high-performance messaging/middleware. • Strong analytical, and verbal and written communication skills. • Strong Knowledge of FIX protocol. • Java, C#, C++ development skills set, nice plus. Personal Attributes • Good communication skills, including the ability to write clearly. • Able to function effectively as a member of a team. • Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

Job Description Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it's overall growth. Purpose of the Role: - Lead large IT projects, including the design and deployment of new IT systems and services - Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware - Own projects, solutions, and key responsibilities within a larger business initiative - Handle business-critical IT tasks and systems administration - Research and evaluate emerging technologies, hardware, and software - Track and maintain hardware and software inventory Responsibilities: - Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure - Help define IT infrastructure strategy, architecture, and processes - Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs - Assess vendors and develop test strategies for new hardware and software - Troubleshoot hardware and software issues related to internal IT - Supervise daily operations of network and server infrastructure - Align IT infrastructure with current and future business requirements and goals - Evaluate risk, develop network recovery and backup processes - Assess and purchase new and replacement hardware - Test, troubleshoot and adjust information systems to operate effectively - Implement security of the network, data and its storage and communication systems - Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions - Train employees on both software and hardware, troubleshoot, and provide technical support when needed - Develop and execute disaster procedures, and maintain data backups - Manage information technology and computer systems - Identify problematic areas and implement strategic solutions in time - Preserve assets, information security and control structures - Proven working experience as an IT Manager or relevant experience - Excellent knowledge of technical management, information analysis and of computer hardware/software systems - Expertise in data center management and data governance - Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: - Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience - 5-7 years experience in IT management - Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies - Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems - Strong critical thinking and decision-making skills - Excellent project management skills and strong ability to prioritize - Firm grasp on IT infrastructure and operations best practices - Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring - Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. - Expertise with implementing, configuring, and testing solutions - Proven leadership skills - Strong creative and analytical thinking - Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

Job Title: Cloud Infrastructure - Site Reliability Engineer (SRE) Job Description: The Cloud Infrastructure - Site Reliability Engineer (SRE) supports the public cloud infrastructure used to deliver public cloud hosted managed services to customers. The Cloud Infrastructure Site Reliability Engineer (SRE) supports the public cloud infrastructure used to deliver public cloud hosted managed services to customers. We will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. You must have excellent technical knowledge across Microsoft public Cloud Services (Azure and Microsoft 365). You should have a good knowledge of security practices working in a regulated environment and the flexibility to work out of hours will be required, including on call. This is an exciting opportunity for a highly experienced Microsoft Azure Cloud Engineer with operational support and project delivery experience to provide L3/L4 analytical incident management and resolution alongside project-based deliverables across a large, expanding customer base to ensure quality service delivery and Service Level Agreement compliancy. What you will be doing: •Working with a collaborative team of varied disciplines, skills, and experience•Contribute to the planning of application / infrastructure releases and configuration changes•Resolve support requests from customers by phone, email and online making use of the call logging system•Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems•Provide input to administering and maintaining all production and development environments•Create detailed technical and procedural documentation (e.g. architecture, configuration, and setup)•Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis What we are looking for: •Innovation should be first, thriving to innovate, automate and keen to improve•Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments.•AZ-104 - Microsoft Certified: Azure Administrator Associate•Server Infrastructure Engineering (Virtualization / Windows / Linux)•Office 365 / Microsoft 365 Administration•Network Engineering•DevOps (CI/CD, pipelines and Infrastructure as Code)•Ability to work well with individuals and teams•Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now).•Experience with Azure DevOps - deploying Infrastructure using CI/CD pipelines•Previously have worked with infrastructure-as-code and immutable builds (e.g. Terraform)•Experience with deployment and management of container technologies (e.g. Kubernetes, AKS and Docker) What's in it for you? •A competitive basic salary•23 days' holiday (rising to 27) with the opportunity to buy extra leave•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and