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1st & 2nd Line Support - London (3x Per Week) - Insurance - £35,000 - £40,000 + Excellent Benefits Overview: Our client is a respected and growing insurance firm dedicated to providing exceptional service to their customers. They are committed to supporting their employees with the tools and training needed to succeed, and they are seeking a proactive and customer-focused IT Support Analyst to join their team. Role Summary: As an IT Support Analyst, you will be the first point of contact for IT-related issues across the organization. You’ll provide both 1st and 2nd line support, resolving a range of hardware and software issues while ensuring seamless IT service to internal users. This is an excellent opportunity for an individual with strong technical skills and a customer-centric approach to enhance their career in IT support within a dynamic insurance environment. Key Responsibilities: Respond to and resolve IT support requests from users via phone, email, or in person, ensuring timely and efficient resolution of issues. Diagnose and resolve problems with hardware (PCs, laptops, mobile devices, printers) and software (OS, insurance applications, email, and collaboration tools). Assist in the setup, maintenance, and troubleshooting of user accounts, permissions, and passwords, particularly within Active Directory and Office 365. Monitor system performance, security, and backup operations, ensuring optimal operation of IT infrastructure. Maintain clear records of all support interactions, document troubleshooting steps and solutions, and contribute to a knowledge base for future reference. Work closely with 3rd line support teams or external vendors for advanced problem-solving where necessary. Assist in IT-related projects, including system upgrades, installations, and software rollouts, aligning with company requirements and timelines. Provide a supportive, patient, and professional approach to all interactions, ensuring a positive user experience. Required Skills and Experience: 1-2 years in a 1st or 2nd line support role, ideally within a corporate or insurance environment. Strong knowledge of Windows OS, Office 365, Active Directory, and basic networking fundamentals. Proven ability to troubleshoot technical issues with a logical and systematic approach. Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. A positive, professional, and patient demeanor with a genuine commitment to customer satisfaction. CompTIA A+, ITIL Foundation, or similar certifications are advantageous but not essential. 1st & 2nd Line Support - London (3x Per Week) - Insurance - £35,000 - £40,000 + Excellent Benefits

L2 Engineer (1st to 3rd line) is responsible for monitoring and maintaining network infrastructure. This role involves monitoring network performance, identifying and resolving issues, delivering service requests and escalating complex problems to higher-level engineers. Capita Technology and Software Solutions (TSS) are looking for a Network Engineer for the ENNI Managed Service contract in Northern Ireland. The role is Home-Based within the UK, you will work within the Education sector delivering and supporting the central infrastructure that underpins the managed services that we provide. What you will be doing: - Assist in the installation, configuration, and maintenance of network hardware and software. - Monitor network performance and troubleshoot issues to ensure optimal operation, using standard networking tools including SolarWinds NPM, NCM, PRTG - Support the implementation of network security measures to protect data, software, and hardware. - Collaborate with senior engineers to implement network solutions. - Provide technical support and assistance to end-users and other IT staff. - Maintain documentation of network configurations, procedures, and changes. - Knowledge of enterprise wireless networks What we are looking for: - Basic understanding of networking concepts, protocols, and technologies (e.g., TCP/IP, DNS, DHCP, VLAN). - Familiarity with network hardware (e.g routers, switches) and software. - Awareness of firewalls - Strong problem-solving skills and attention to detail. - Excellent communication and teamwork abilities. - Ability to learn new technologies quickly and adapt to changing environments. - Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) are a plus. - Have the ability to understand current processes and how they are managed - To constantly review processes for continuous improvement. - To handle technical problems within your area (after training) from the customer effectively and escalate when required in a timely manner - Security Clearance will be required for the successful candidate What's in it for you? - 23 days' holiday (rising to 27) with the opportunity to buy extra leave - Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely. TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you . What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion.

Ofgem, an independent National Regulatory Authority and non-ministerial government department, is focused on protecting the interests of electricity and gas consumers, both present and future. It aims to ensure value for money, secure and sustainable energy supply, and promote market competition and regulation, operating within UK and EU legal frameworks. We are seeking an experienced Audio-Visual Engineer to work with the Digital Workplace team in London. The role involves managing and supporting infrastructure for technologies like M365 Teams Room, Crestron Meeting Room Devices, digital signage, and live events. Due to the nature of this role, the successful candidate is expected to be in the London office 4 days per week. As an Audio-Visual Technician, this position is crucial for providing outstanding audio-visual services for office meetings and events, including internal and external functions, and emphasising the importance of technical expertise in enhancing operational efficiency and communication. This role requires proficiency in connecting and supporting external events and conferencing platforms, including Zoom, WebEx, and MS Teams, ensuring seamless integration for our events. Your responsibilities include conducting pre-event checks, adjusting equipment as necessary for functions and establishing procedures for the ongoing maintenance, testing, and inspection of all audio-visual equipment. This position also includes project management responsibilities in collaboration with our enterprise vendor, aiming to enhance and expand our audio-visual capabilities. The ideal candidate will have a solid technical background, strong communication skills, and the ability to work collaboratively across teams to support and enhance our audio-visual communications. The role demands active assistance and support for IT Infrastructure and enterprise vendors in relation to audiovisual infrastructure projects, including both maintenance and support-related issues. Additionally, creating and maintaining technical documentation and project status dashboards is a crucial part of this position. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team-oriented environment. Experience in managing and supporting audio-visual and digital signage solutions, as well as a solid understanding of Microsoft Teams and associated technologies, will be critical for success in this role. Join Ofgem's mission to safeguard consumer interests and foster a sustainable energy future. If you're an experienced Audio-Visual Engineer passionate about technology and innovation, apply now to contribute to our Digital Workplace team in London. Shape the future of energy with us at Ofgem. Key Responsibilities Operate, set up, and maintain audio and visual equipment, including speakers, microphones, and other equipment as needed. Offer support in connecting to external event and conferencing platforms such as Zoom, WebEx and MS Teams. Perform all necessary pre-event checks and changes of equipment in Town Halls and Board Room spaces. Delivery, maintain and create the procedures for the ongoing maintenance, testing and inspection of all audio-visual equipment. Working closely with the IT team to diagnose and resolve faults. Liaise closely with our Internal & Communicate Teams, proving advice and expertise when it comes to MS Teams. Manage and maintain current audio-visual infrastructure design and builds. This includes conference and collaboration platform/endpoints on MS Teams, MTR, Surface Hub, Poly, Crestron endpoints and management tools. In collaboration with our enterprise vendor, provide project management support for new builds, technology refresh and decommission. Key Outputs and Deliverables Responsible for planning, deploying, configuring, maintaining, and troubleshooting of Internal Digital Signage Solutions, Personal and shared space devices, including Teams Rooms (Creston & Polycom) and Microsoft Surface Hubs. The managing and monitoring of MS Teams meetings, and certified devices by using Microsoft Teams admin centre, the Microsoft Teams Rooms Pro Management portal and Crestron's XIO endpoints management tool. Participate in vulnerability management, risk remediation and migrations of infrastructure and endpoints. Administer and support technologies and products built and managed through Microsoft (Exchange, Teams, Intune), Crestron XiO, Poly Lens and other SaaS based products. Assist and support IT Infrastructure and our enterprise vendors for audiovisual infrastructure projects or for maintenance and support related issues. Create and maintain technical documentation and project status dashboards. Essential Criteria Experience of supporting Teams rooms devices and Microsoft Surface Hubs. (Lead criteria) Strong experience of Microsoft Teams admin centre and/or Microsoft Teams Rooms Pro Management portal. (Lead criteria) Experience of continual improvement with a willingness to learn and improve knowledge in the ‘audio-visual' (AV) field. Strong experience of AV Solutions Microsoft (Exchange, Teams, Intune). Understanding of DCHP, DNS and networking setting for devices. Experience of AV Infrastructure (Crestron XiO, Poly Lens or similar). Desirable Criteria Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate. Microsoft 365 Certified: Teams Administrator Associate.

6 month contract - London or Swindon HybridYou will play a pivotal leadership role as the Senior Responsible Owner (SRO) for enterprise IT platform initiatives, focusing on both business-as-usual (BAU) management and driving strategic roadmap development for these platforms with the service owners, CDO and business leaders. Your leadership will be crucial in managing the continuous and service delivery elements of enterprise platforms, guiding their integration, evolution, and optimisation. You will ensure that key initiatives are strategically aligned with business objectives, providing oversight and driving their successful execution. Key Responsibilities: Strategic Roadmap Development: Collaborate with senior stakeholders to shape and prioritise roadmaps for the Oracle Fusion ERP and grants application platforms. Drive alignment between IT and business goals, ensuring resources are allocated to both BAU and strategic initiatives to maximise the impact of these platforms. Leadership and Oversight: Lead and manage the enterprise IT platform domains, including the Oracle Fusion ERP and grants management platforms, ensuring alignment with organisational goals. As SRO oversee the IT delivery management teams, providing strategic guidance and operational oversight ensuring project initiatives are effectively executed. Enterprise IT Structure and Optimisation: Design and optimise IT delivery teams to support enterprise platform initiatives, particularly in relation to the Oracle Fusion ERP and grants systems. Lead IT governance at strategic boards, representing enterprise platforms and ensuring delivery is aligned with both business needs and technical requirements. Governance and Standards Leadership: In collaboration with Enterprise Architecture, own and iterate governance, standards, and practices for enterprise platform delivery. Ensure that platforms adhere to industry best practices, regulatory requirements, and are designed for optimal service delivery and integration. Resource and Spend Management: Effectively manage programme funding, resources, and supplier relationships for enterprise platforms, including Oracle Fusion ERP. Ensure sustainable and efficient BAU service models, optimising procurement and resource allocation to enhance platform performance and business outcomes. Supplier and Support Model Management: Oversee the support model and supplier relationships for Oracle Fusion ERP and other enterprise platforms. Ensure that supplier management is aligned with service performance goals and that platforms are supported to meet evolving business demands. Integration Leadership: Drive integration-by-design principles across enterprise platforms, ensuring seamless interoperability between systems, including Oracle Fusion ERP and grants management systems. Promote user-centred design (UCD), AI, and ethical design principles to deliver innovation and enhance platform user experiences. Service Readiness and Quality Assurance: Own the fitness for service and readiness assessments for all enterprise platforms, ensuring the Enterprise platforms projects meet quality standards and are ready for deployment. Drive platform performance monitoring to ensure these systems continuously meet business needs. Domain Leadership: Lead the Enterprise Platforms with specific focus on the Oracle Fusion ERP and grants management platforms, guiding their evolution and long-term sustainability within the organisation. Qualifications: Proven senior IT leadership experience with specific experience in managing large-scale platforms like Oracle Fusion ERP. Excellent stakeholder management and communication skills, with the ability to influence at senior levels and drive change. Demonstrated ability to manage supplier relationships, drive platform performance, and optimise resource use within complex IT environments. Bachelor's degree in computer science, IT, business administration, or a related field; advanced degree preferred. Please send your latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Business Analyst (DV Clearance) Position Description We are currently looking for an experienced BA to help our client to revolutionise their working practices through iterative digital transformation and strategic workforce planning. Working client-side, directly supporting Product Owners in this scaled Agile environment, the candidate will combine their benefits analysis experience and business modelling insight to ensure that both the technology and the organisation evolve in sync. Influencing and shaping activity across the product development lifecycle, the role is a vital touch-point between external suppliers and client-organisation stakeholders. . CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance (DV). Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational objectives. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. #LI-JS2 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Data Architect (DV Security Clearance) Position Description Challenge yourself and change lives, unlocking complex system solutions as part of a highly motivated and supportive team. At CGI, our Data Architects are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. Due to the secure nature of the programme, all applicants must be a single UK national and you must hold valid HMG DV clearance Your future duties and responsibilities • Analyze client requirements to identify, assess, and select the best solution and technology options. • Provide leadership and guidance for the end-to-end delivery of solutions, ensuring they meet client objectives and value. • Collaborate closely with development teams to create hands-on insights into complex solution options. • Identify emerging risks, costs, and opportunities, and develop responsive strategies to address them. • Work with Agile delivery teams, providing guidance, standards, and constraints to meet clients' objectives and quality standards. • Ensure the solutions are scalable, secure, and align with best practices. Required qualifications to be successful in this role You will have extensive experience in Solution or Technical architecture and have a skillset which aligns to at least one of the below: • Data • Infrastructure (Networking) • System Integration • Cloud (AWS) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Job Description Website Production Manager We are looking for a Website Production Manager for a Client in West London Job Description: Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues. Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed). Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel. Management production (development) agency: - Capacity and resource planning, including leading weekly sprint meetings - \"Dispatcher\" role, getting projects into the right people - Bridging marketing and development, \"translating\" communication in both directions - Liaising with marketing throughout the production cycle - Review and QA of briefs and asset handovers from marketing - Review and QA of all production work from development First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes. Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery. Daily enforcement of guidelines, best practices and standards of website processes and web asset production. Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI's (registrations, active users, activation & adoption rates, etc.) Experience required: Experience within an EMEA-wide website team as a technical producer or project/production manager Proven experience managing and collaborating with web developers. Technical knowledge about website technologies / infrastructures Experience with project management principles and practices (Agile, Kanban) Some knowledge of website design principles and UX frameworks Experience of working with in house product and engineering teams Experience managing multiple stakeholders with competing priorities. Marketing POC for BAU website changes and project requests Scheduling and resource management in collaboration with Lead Developer Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work The ideal profile we are looking for is: Has worked with multi-regional, multi-language web properties at an enterprise level. Has project management experience, working within Agile/Kanban principles. Clear and confident communicator, able to distil \"development speak\" into non-technical terms and vice-versa. Broadly aware of the specific legal and risk sensitivities involved with financial institutions. This is a 6 month contract assignment. Will based in West London - close to Hammersmith. Please send your CV to us in Word format along with daily rate and availability.

Job Description IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.

Senior Infrastructure Engineer (DV Security Clearance) Position Description We require a Senior Infrastructure Solutions Architect to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance (DV). Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. This role requires hybrid working, you will be required to attend your local CGI office when required. Some travel to other CGI or client sites might be required (all travel away from your base office is expensed). Your future duties and responsibilities You will be working on a highly secure cloud project. The role is on an established fast-moving DevSecOps team, on on-prem and multi-cloud infrastructure, using a multitude of technologies. Key Tasks: • Work on a highly secure cloud project. • Handle on-prem and multi-cloud infrastructure. • Utilise technologies such as Ansible and Terraform. • Work with Ubuntu and Windows operating systems. • Manage SDN, VPNs, firewalls, and VMs. • Handle laptops, MFA, and AD. • Perform monitoring and network performance tasks. • Focus on resilience and security design. • Conduct integration scripting. • Manage application configuration and management. • Software and hardware infrastructure design, build, test and manage. • Network, OS and application security. • Innovative use of modern capabilities: on-prem, remote and cloud. Required qualifications to be successful in this role • IP networking experience (LAN, WAN and Internet). • Firewalls (physical, virtual and host). • Network and OS security. • Consultancy, effective communicator & interpersonal skills. • Agile DevSecOps. • Self-starter / Self-Managed / Self-organising, with remote working. • Infrastructure and application monitoring. Desired Competences: • Automation tools such as ansible and Terraform. • Linux skills, particularly Ubuntu. • Windows skills, particularly Active Directory. • Cloud platforms, particularly VPCs and networking. • Retail/home hardware and software VPNs and networking. • Packet-level tracing and debugging, particularly network performance. #LI-JS1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Project Manager (DV Security Clearance) Position Description We require a project manager / RTE to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. The role offers an opportunity to work alongside the client, managing and delivering Operational system projects/products, liaising with a number of stakeholders, comprising of Client, CGI and other 3rd party teams. The team is also developing new ways of working, learning and adapting based on results. The same applies to the products being developed, adopting a lean startup approach, exploring/experimenting features before exploiting/scaling the features. Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the project, all applicants must be a UK national and currently hold National Security Vetting (NSV) Security Check (DV) level. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious PM to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Client/Supplier management. • Managing agile teams. • Management of supplier contracts (T&M, Firm Price, Agile). • Management of the client budgets. • Tracking progress / manage risks/dependencies. • Planning and running SAFe ceremonies (e.g PI Planning). Required qualifications to be successful in this role • Experience of successfully delivering multiple projects following Project Management/Agile methodologies. • Excellent interpersonal skills and effective stakeholder management.. • Self-starter / Self-organising, with good attention to detail. • Effective communicator. Desired Competencies: • Professional PM/Agile training, e.g. Prince2, SAFe, Scrum or equivalent. • Experience of delivering software or cloud projects. • Experience of public sector project delivery. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

Job Description Senior Analyst Programmer with RPG4 RPG400 or RPG4 and Misys Equation We require an RPG4 or RPG400 Analyst Programmer experience of working Misys Equation with at least 5 years' experience. You must have at least 5 years experience of developing and supporting financial banking applications written in RPG4 and/or RPG400 particularly with Misys Equation. Must have at least 12 to 18 months experience of working with Misys Equation. Additionally, you must have experience of SQL Server and SSIS SSRS. The Client will consider banking systems experience if you don't have experience of Misys Equation. The position is based in the City London. The salary for this position will be circa £50K - £70K. Please send your CV in Word format along with your salary and availability.

Job Description Cyber Security Manager Our Client to be secured and protected from increased cyber threats and compliant to industry standards. This role covers information protection, including data loss protection and data classification, and threat protection, including security information and event management (SIEM), user and entity behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company's services and there is an opportunity in that team for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities • Technical leadership for all security solutions, including all the 3rd party managed services • Maintain the overall security of Company's network, systems, and data • Monitor security access and manage IDS/IPS configurations • Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures • Responsible for Security scanning and the efficient remediation of vulnerabilities • Responsible for analysing all security incidents to determine root cause • Determine, recommend, and implement upgrade security measures and controls • Delivery security responses for customer and client compliance requirements • Developing and managing security plans with vendors • Audit activities of administrators and conduct Security awareness training Requirements • Demonstrable skills and capability in Security leadership and 3rd party management experience • CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker • Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions • Understanding of common frameworks, such as ITIL or LEAN is preferred • Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies • Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The job/Client is located at our head office in Paddington, London with hybrid working The Client holds a Licence to Sponsor (grade A) and will always consider sponsoring employees if needed We welcome applications from Ukrainian Refugees The salary for this position is circa £70K - £80K plus Benefits. Please do send your CV to us in Word format along with your salary.

Telecoms Business Development Manager UK Remote with Travel £40,000 - £50,000 + Uncapped Commission (Expected £120,000 OTE in first year) + Progression + Training + Autonomy + Holiday + Pension + Company Car + Laptop + Phone Are you a Sales/BDM professional with experience and contacts in the Telecoms Industry? Do you have experience selling into the utilities industry? Excellent opportunity for an experienced Business Development Manager with experience of the telecoms industry to join an established and growing technology integrator in the specialist telecommunications space. This company are a thriving global network solutions provider with a glowing industry reputation, who work alongside high end clients such as Fujitsu, Network Rail, BT and UK Power. They are now looking for a BDM to join them to help continue growth and relationship development with new and existing clients particularly in the utilities industry. In this role you will travel around the UK building relationships with new clients working to your own strategy and calendar. You will work with key Telecom operators to build rapport and close deals acting as an ambassador for the company along the way. You will focus on clients within the utilities space. The ideal candidate will be a confident and experienced Business Development/Sales professional with proven experience in the Telecoms/IT sector. You will need to be happy arranging your own calendar and confident in finding and winning new business as well as having a proven track record of hitting and going above and beyond sales targets. Its not essential but advantageous if you have contact's or experience selling into the utilities industry. This is a fantastic opportunity to join a highly reputable organisation where you will be given the ability to shape and direct your own future. This Role: • Travel around the UK to build relationships with new clients (company car provided). • Develop and implement your own strategy and calendar for client engagement. • Collaborate with key Telecom operators to establish rapport and close deals. • Act as an ambassador for the company throughout your interactions. • Maintain and manage a network of new business contacts across the region. The Person: • Confident and experienced Business Development/Sales professional. • Proven experience in the Telecoms/IT sector within Sales and BD. • Comfortable arranging and managing your own calendar. • Skilled in identifying and securing new business opportunities and closing deals. • Self-motivated and proactive in pursuing sales leads. • Ideally you will have experience of selling telecoms products into the utilities industry (this is not essential)

Job Description IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Infrastructure Engineers - Network, Storage, Windows (DV Security Clearance) Position Description We are currently looking for experienced Infrastructure Engineer with experience within either network, storage or windows to join our team - being able to think outside of the box to overcome technical challenges is essential.Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the nature of the role, all applicants must be single UK national and and hold active HMG HLC Clearance. Your future duties and responsibilities • Design, implement, and manage complex network architectures, including LAN, WAN, and cloud-based systems. • Monitor network performance, troubleshoot issues, and optimize network resources to ensure high availability and security. • Configure and maintain firewalls, routers, switches, and VPNs in compliance with security policies. • Oversee the installation, configuration, and maintenance of storage solutions, including SAN, NAS, and backup systems. • Ensure data integrity, availability, and security through regular backups, disaster recovery planning, and storage optimization. • Implement and manage storage policies, quotas, and replication to ensure efficient and secure data management. • Install, configure, and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and other core services. • Perform regular patch management, software updates, and system upgrades to maintain security and performance standards. • Manage user accounts, permissions, and access controls in accordance with organizational security policies. Required qualifications to be successful in this role • Proven experience in one or more areas of infrastructure management: network, storage, or Windows Server. • Ability to think outside the box and solve complex technical challenges. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.