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Job Vacancy
IT Support Consultant
Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
SAP Lead Automation Test Engineer
About the job you're considering We work closely with clients and partners to take full advantage of the opportunities of technology. We mobilize expert teams that create custom solutions from existing and emerging technology to deliver viable outcomes at speed. We call this 'Value in the making.' Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti is currently looking for an SAP Test Automation Engineer to join our Quality Engineering and Test Practice, ensuring alignment with business goals and driving impactful value creation for our clients. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Essential Skills Good experience in SAP S/4 HANA modules including SAP Finance & Controlling (FICO), SAP Material Management (MM), SAP Supply Chain Management (SCM) Design and implement effective automation test strategies and plans for SAP applications and integrations. Good knowledge of Automation Testing especially with TOSCA automation tool Assist in developing and maintaining automation frameworks for SAP using Tricentis TOSCA tool Manage and mentor a team of automation engineers, foster collaborative work environment, and enhance team performance Collaborate with developers, analysts, and other team members to integrate automation assets into CI/CD pipelines using tools like TOSCA Server, Jenkins or similar. Manage versions of test automation assets in code repositories like GIT. Ensure proper defect management processes and adherence to test life cycles for automated testing Knowledge in Test Management tool especially on Tricentis qTest and ensure Testing is on track as per project plan Lead the Automation Testing and produce necessary documentation and reports for various testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT), through automation reporting into the Test Manager. Collaborate with stakeholders at all levels, providing guidance and expertise in SAP test automation. The candidate must be eligible for Security Clearance (SC) for this project. This requires a minimum of five consecutive years of residency in the UK, with no single period of absence from the country exceeding 28 days during that time. You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Mandatory skills Good experience of leading SAP E2E Automation testing (internal to SAP and externally to non-SAP Systems) Good knowledge of individual SAP S/4 HANA Modules, especially SAP Finance & Controlling (FICO), SAP Material Management (MM), SAP Supply Chain Management (SCM) Expertise in test automation tools especially on Tricentis Tosca Understanding of CI/CD pipelines and integrating automation assets with tools like TOSCA Server, Familiarity with test management tools like qTest, and produce reports to stakeholders Ability to work in a problem-solving environment, with attention to detail and Experience in mentoring team members Knowledge of test life cycles, defect management processes, risk/issue identification and Test reports/metrics ISTQB/ISEB certification in software testing (Foundation level or above) or willingness to obtain one. Flexibility to travel and work at various locations during the project. Individual must be a UK national and qualified for security clearance. Nice to Have Skills: Tricentis TOSCA Automation Engineer Level 1 or 2 certifications. Experience with accessibility or usability testing. Knowledge of SAP testing methodologies like , iCaptivate, and TMAP. Knowledge of the Nuclear Power Industry Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. What does 'Get The Future You Want' mean for you? You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's ‘learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Management or, Cybersecurity qualifications and much more. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
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