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Job Vacancy
DFT Engineer
Job Title: Senior DFT Engineer Location: UK (Oxford or Bristol) Contract Type: Full-time, permanent position (Hybrid Working) Salary: £50,000- £75,000 Summary: My client is looking for an experienced Senior Design for Test (DFT) Engineer with specialist expertise in digital ASIC/SoC development. The successful candidate will have a strong academic background and extensive knowledge of DFT in complex ASIC/SoC designs, including power management, memories, and Analog IP elements. This is an SME organisation with a high volume of projects available across a long list of industry sectors, including Medical, Automotive & Telecommunications. Responsibilities: • Take full ownership of DFT, BIST, and test-pattern generation for complex digital and mixed-signal ASIC designs. • Offer consultancy on test-related issues to clients during pre-sales and implementation phases. • Configure, run, and maintain EDA tool flows related to DFT, BIST, and test pattern generation. • Collaborate with front-end and back-end teams to implement and verify DFT throughout the development process. • Ensure customer fault-coverage expectations and requirements are met. • Act as the primary contact between the company and any sub-contracted back-end service providers. • Create test specification documentation for sub-contractors providing test services. • Keep abreast of the latest ASIC Test methodologies and best practices to maintain up-to-date expertise and services. Key Skills / Experience: Essential: • A 1st or 2.1 degree in Electronics, Physics, or a related field from a Tier 1 university. • 5-10 years of industry experience with a proven track record in DFT across multiple successful ASIC projects. • Strong skills in DFT implementation, including: • Architectural specification • Tool-based and manual implementation • IP integration, including CPUs, Analog Macros, and IO PHYs • BIST and memory repair integration • Coverage analysis and improvement • ATPG, manual, and semi-automatic TPG, including simulation-based methods • At-speed test methodologies • DFT for power-managed designs • Generation of STA and scenario/mode constraints • Proficiency with a complete EDA vendor DFT tool suite (e.g., Siemens Tessent suite). • Knowledge of STA tools (e.g., Synopsys Primetime, Cadence Tempus) is a plus. • Experience with the complete SoC design flow and associated tools and methodologies. • Experience with RTL and gate-level simulations and related debugging for DFT verification. • VHDL/Verilog coding skills. • Experience working with test service providers, including test hardware and program specification, bring-up, and debug. Personality: • Excellent communication and interpersonal skills. • Strong presentation skills, capable of interacting with senior management. • Self-motivated with a strong customer service orientation and a 'can-do' attitude. • Creative problem-solving abilities. • Team player. • Ability to thrive in a dynamic environment. Position Specifics: • Flexible role with some UK and international travel required. • Applicants must have the right to live and work in the UK. To find out more about Computer Futures please visit XX XX XX XX XX Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Job Vacancy
Senior Digital Design Engineer - RISC-V
Exciting opportunity to work on the latest cutting edge technology in the semiconductor industry. In this new role as senior digital design engineer you will have the opportunity to contribute to advanced technology nodes, consisting of RISC-V designs, CPU architecture, PCIe protocols and machine learning. I am looking to speak with senior digital design engineers - who have experience of, or an interest in: • Degree in Electronics / Microelectronics or similar field • 5+ years' experience in ASIC / FPGA design projects • UVM environments & processes • System Verilog for IP / SOC design of digital ICs / ASIC IP or chips • Complex ASIC/FPGA designs & architecture for advanced technology nodes • RISC-V / CPU / GPU knowledge (is a bonus, but not required) • PCIe knowledge (also a bonus skill) • scripting / coding skills - C/C++, python etc. ***Visa sponsorship and relocation support can be offered if required (dependent on experience/qualifications)***
Job Vacancy
Technical IT Manager
Job Description Technical IT Manager Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company. You must be hands-on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: • Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service • System changes (software upgrades, introduction of new systems • Non-standard requests (new software requests, different/more powerful laptops, etc) • Acquisitions of businesses - guidance on how to absorb people and systems • Security system monitoring - interpreting and managing output from the SOC (security operations centre) • Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) • Change management (internal authorisation for significant system changes) • Assistance to senior management in relation to IT issues (for example, integration with a new time/billing system) • Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) • Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) • Assistance with AAF and other audits • Management of joiner/leaver process • Business continuity plan & disaster recovery This is a hybrid position with 2 to 3 days in the office at the offices in Reading. The salary for this position is circa £60K to £80K. Please do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
Lead Verification Engineer
Lead Verification Engineer Edinburgh, UK Are you a seasoned Verification Team Lead looking for your next challenge? Do you have a passion for ASIC/FPGA Verification and want to lead a cutting-edge team? If you’re interested in working for a company that is transforming global mobile connectivity, this is your opportunity! You will get the chance to grow and build a Verification Team to be based in Edinburgh, Scotland. I am looking for a Lead Verification Engineer to guide and coordinate the Verification team, ensuring that designs meet System Requirements and Design Specifications. You’ll play a pivotal role in the company's journey to revolutionise how the Internet is accessed worldwide, by working on next-gen chipsets for satellite communication, providing global mobile coverage. They already have proof of concept for 5G calling and WiFi! Key Responsibilities: • Technical Leadership: Oversee the Verification team’s activities, ensuring alignment with group goals, and provide technical guidance on complex verification issues. • Collaboration: Work closely with the System Definition, FPGA, and IC Design teams to ensure compliance and early identification of specification issues. • Advanced Verification Flows: Design and implement high-quality verification flows that meet productivity and time-to-market goals. • Third-Party IP Management: Manage and review the verification compliance of 3rd-party IP or service providers. • Test Planning: Create detailed Verification Test Plans, outlining strategy, test bench architecture, stimulus, and protocol monitors/checkers. • Strategy Development: Define the verification strategy and ensure comprehensive coverage of all design aspects. Minimum Qualifications: • Proven experience verifying large System on Chip (SoC) designs. • Expertise in DSP, Wireless Communication, and networking standards. • Hands-on experience with Verilog, SystemVerilog, UVM, and/or VHDL. • Strong verification mindset with in-depth knowledge of verification goals, practices, and methodologies. • Practical experience with scripting languages such as csh, Tcl, Python, Perl, etc. • Excellent verbal communication and documentation skills, with the ability to work effectively within cross-functional teams. Additional Information: • This is an on-site role based in Edinburgh, UK - a hybrid model in other parts of Scotland can be considered. • You must have UK residency and UK working rights. • As a start-up, they value individuals who are adaptable and excited about the challenges that come with a rapidly evolving technical environment. • You will work with some of the largest telecom companies in the world. • Take on technical challenges that will push the limits of your expertise. • Enjoy a competitive base salary, plus RSU's If you're excited about making a global impact and working on the cutting edge of mobile technology, get in touch! To apply or for more information, contact Rachel Mason at IC Resources.
Job Vacancy
Technical IT Manager
Job Description Technical IT Manager Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company. You must be hands-on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: • Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service • System changes (software upgrades, introduction of new systems • Non-standard requests (new software requests, different/more powerful laptops, etc) • Acquisitions of businesses - guidance on how to absorb people and systems • Security system monitoring - interpreting and managing output from the SOC (security operations centre) • Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) • Change management (internal authorisation for significant system changes) • Assistance to senior management in relation to IT issues (for example, integration with a new time/billing system) • Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) • Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) • Assistance with AAF and other audits • Management of joiner/leaver process • Business continuity plan & disaster recovery This is a hybrid position with 2 to 3 days in the office at the offices in Reading. The salary for this position is circa £60K to £80K. Please do send your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Support Engineer
Job Description IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills required for the position: • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. The salary for this position with be circa £45K - £55K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract - FTC initially. Do send your CV to us in Word format along with your salary and availability.
Contractor job
Technical Infrastructure Project Manager
We are seeking an experienced Infrastructure Project Manager to join our team and lead complex infrastructure initiatives across our enterprise. The ideal candidate will have a proven track record of delivering IT infrastructure projects on time and within scope and budget, while effectively managing cross-functional teams. This role requires strong leadership, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Lead and manage end-to-end IT infrastructure projects, including data center migrations, network upgrades, cloud adoption, and hardware/software implementations. Define project scope, objectives, deliverables, timelines, and budgets in collaboration with stakeholders. Develop detailed project plans, ensuring resource allocation, risk mitigation strategies, and contingency plans are in place. Coordinate cross-functional teams, including infrastructure engineers, network specialists, cybersecurity teams, vendors, and business units. Manage project governance processes, providing regular updates to leadership and ensuring alignment with strategic goals. Identify, manage, and mitigate project risks and issues, ensuring solutions are delivered efficiently. Oversee vendor selection and performance, ensuring third-party deliverables meet quality and contractual requirements. Drive adoption of best practices in infrastructure management, including automation, scalability, and compliance with company standards. Foster strong relationships with internal stakeholders, ensuring alignment of infrastructure projects with business needs. Monitor project performance using KPIs, ensuring milestones are met and delivering project outcomes successfully. Bachelor's degree in Information Technology , Computer Science , or a related field (or equivalent experience). 5+ years of experience managing complex IT infrastructure projects, preferably in large enterprise environments. Proven experience with data center operations, cloud technologies (AWS, Azure, or GCP), networks, and IT security. Experience with project management methodologies (Agile, Waterfall, or Hybrid). Proficiency with project management tools such as MS Project, JIRA, Smartsheet, or similar platforms. Strong understanding of ITIL frameworks and IT infrastructure best practices. PMP, PRINCE2, or equivalent project management certification is preferred. Demonstrated ability to manage multiple projects and priorities in a large, complex organization. Excellent leadership, communication, and interpersonal skills to effectively engage stakeholders at all levels. Familiarity with compliance requirements in insurance or financial services (e.g., SOC 2, HIPAA) is a plus.
Contractor job
Verification engineer
IC Resources is working with a client in Europe who is looking for a Verification engineer contractor Requirements : • Over 5+ years of experience • Good SV and UVM experience • Subsystem and soc level experience. • C based verification is plus. Please contact Chase Jacobs for more information.
Job Vacancy
Design Verification Engineer
Design Verification Engineer- Cork I am looking for Design Verification Engineers off all levels as I have a fantastic new opportunity in Cork. This is a superb opportunity to join my client, a World leading Wireless Semiconductor company. This role would best suit a Junior Engineer wanting to take the next step in your career and expand on their knowledge or a Senior Engineer who can share their knowledge with the rest of the team. You will be using the latest tools and techniques in Digital Design and Verification working on cutting- edge designs down to advanced nm’s. Preferred Qualifications: • Experience in design, testing and verification on SoCs and SoCs Methodologies • Proficient in developing unit SoC level test benching using UVM/OVM/VMM • Experience in System Verilog • Experience in Gate Level Stimulation (GLS) Verification glow for SoC Verification • Experience of pre-and post-silicon verification test flow and automated test benches • Strong knowledge of test-plan generation As a top company my client offers flexible working from home options, medical insurance, salary stock and performance related bonus. For more information on this role or other please contact Jordan Browne at IC-Resources- [Telephone number removed] .
Job Vacancy
Processing Verification Engineer
Job Title: Network Processing Verification Engineer Location: Welwyn garden City Salary: Competitive Job type: Full Time - Permanent. An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview This role will require involvement at all stages of the testing lifecycle, with equal emphasis on the production of test documentation and the conducting of testing on Payment systems. The role will involve both producing and executing test plans and test scripts within a formally agreed schedule, as well as customer and other 3rd party liaison. Responsibilities '-Production of test documentation such as test plans and test scripts / cases.'-Advising on the scope of functionality requiring testing and the associated time and resource requirements.'-Conducting all types of testing including Unit, Skim, System, Functional, Regression, Integration, Stress, Certification and Client end to end testing.'-Creating test scripts on the available test tools and simulators.'-Recording of results with the appropriate evidence.'-Problem log management, from initial analysis through to resolution.'-Liaison with customers and suppliers, both internal and external, to ensure successful resolution of issues found in testing.'-Analysing client requirements for the purpose of defining the testing requirements.'-Peer reviewing of testing documentation that has been produced.'-Set-up and maintenance of test tools and simulators.'-Feed into the continuous improvement of testing processes and procedures.'-Understand the need for confidentiality when dealing with customer information and payments information. Qualifications Personal Skills: '-Logical approach to problem solving'-High level of accuracy & consistent attention to detail'-Ability to communicate clearly'-Flexible approach to work'-Ability to work in a team or as an individual'-Good time management skills'-Professional approach to client/supplier management Desired Technical Skills: '-Databases (MS-SQL, MySQL)'-Good understanding of one or more operating system, ideally Windows or Linux Desired Knowledge / Experience: '-Payment systems and services e.g. Knowledge of card schemes'-Payment Systems Software e.g. Postilion, Lusis Tango'-Payment Simulator Software e.g. Iliad T3 Switch'-Microsoft Office family of products'-PCI DSS'-Test planning and manual testing'-Structured Analysis Methods Qualifications : '-Degree Level Qualification (preferably IT related) or Recognised Industry Qualification (e.g. ISTQB) If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Candidates with the experience or relevant job titles of; Verification Engineer, Design Verification Engineer, Hardware Verification Engineer, ASIC Verification Engineer, FPGA Verification Engineer, System-on-Chip (SoC) Verification Engineer, Validation and Verification Engineer, Test and Verification Engineer, Embedded Systems Verification Engineer, Silicon Verification Engineer, Functional Verification Engineer, Hardware Design Validation Engineer, Processor Design Verification Engineer, Circuit Verification Specialist, RTL (Register-Transfer Level) Verification Engineer willl also be considered for this role.
Job Vacancy
IT Support Engineer
Job Description IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 st and 2 nd level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/azure/EMC). VPN Administration and Deployment. DNS - administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract - FTC initially. Do send your CV to us in Word format along with your salary and availability.
Job Vacancy
Information Security Architect / Manager
Job Description Information Security Architect / Manager Our Client is an International company with offices in Central London. They are looking to bring on-board an Information Security Architect / Manager with at least 5 to 8 years proven expertise within Information Security. The function of the position will be as follows: • Assess the current environment against industry standards and trends. • Implement robust security and control measures, in line with the global IT team • Streamline current processes and execute changes for a secured and optimised technology and data landscape. • Subject matter expert in application and network security, with operational experience of managing security operations, SIEM solutions, incident, and response management. • Collaborate to develop the Infosec strategy and associated operating model. • Conduct an in-depth security risk assessment across the technology stack and provide end-to-end mitigation steps for resilience. • Working closely with key stakeholders to ensure compliance with security policies, and promotion of strong information security culture. • Provide weekly governance, risk and compliance reports utilising key risk and key performance indicators and metrics. Skills/Competencies Required: • Experience developing information security policy, process and procedure design and implementation. • Excellent troubleshooting, problem solving, and root-cause analytical (RCA) skills. • Good working knowledge of Cisco Meraki and associated technologies. • Practical knowledge of Continual Service Improvement (CSI) methodologies. • Vulnerability management and assessment. • Intrusion detection and prevention analysis / frameworks. • Solid exposure to cloud based applications security and provisioning. • Experience in writing policy, process, and standard playbooks. • Experience in SOC and SIEM platforms • Excellent communications skills in framing and messaging issues of highly technical nature, into meaningful and relevant information for a varied audience. • Excellent analytical skills, with an ability to manage multiple projects under tight guidelines. • Experience with common Information security frameworks such as ISO, ITIL, and COBIT. • Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may be required. This is 6 month contract assignment based in Central London. Rate will be circa £500 per day. Please do send your CV to us in Word format along with your daily rate and availability.
Job Vacancy
IT Technician
Job Title: IT Technician Location: Sharston, M22 4SN Salary : £25,000 to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 6,500 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The role: Express Solicitors are currently looking to appoint an IT Technician to assist the IT team in the day to day and long term function of the company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company's IT technical resources and supporting internal staff members with any hardware or software issues. Responsibilities: â-Administration of in-house software;â-Desktop support and troubleshooting in Windows Server 2008/2012/2016, Windows 10/8/7 environments;â-Support for deployed printers, scanners and other peripherals across the network;â-Support for remote working arrangements through Microsoft Terminal Services;â-Support for company mobile phones or other mobile devices;â-Support for company telecoms systemâ-Responsibility for maintaining a comprehensive asset register and warranty database;â-Support for security systems linked to the IT network.â-Some travel to branch office (Haydock) may be required on an ad hoc basis. Person specification: â-A minimum of 12 months experience working within IT Support.â-Knowledge of Windows based operating systems and troubleshooting common problems.â-Understanding of network infrastructure and technology.â-Understanding of computer hardware and peripherals.â-Analytical and problem solving skills are essential across a broad spectrum of ICT disciplines.â-Ability to prioritise work received via telephone, email and helpdesk based on business or user impact.â-Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times.â-Excellent organisation and time management skills .â-Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver.â-Knowledge of Proclaim case management and experience of working with software provider Eclipse would be a distinct advantageâ-Prior exposure of BigHand digital dictation and Dragon speech recognition is beneficial.â-Experience of IP telephone systems e.g. Ringcentral IP Office is desirableâ-Experience of working in the legal industry is advantageous Salary, Hours & Benefits: â-Salary is £25,000 to £30,000, dependent on experienceâ-Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Fridayâ-3/2 hybrid working pattern after probationâ-23 days holiday a year, rising to 26 days, plus public/bank holidaysâ-Extra day's holiday for your birthday after 2 years' serviceâ-3 holiday buy backs per year after 1 year of serviceâ-Private medical insurance after 2 years' serviceâ-Enhanced Maternity leave payment if you have over 1 year's tenure, further enhanced at over 4 years' serviceâ-Death in serviceâ-24/7 onsite Gym accessâ-Netball/Football team, 10km Manchester team and moreâ-Active social committee with generous departmental and firm-wide social budgetâ-Active training culture and various groups and events such as Diversity and Inclusionâ-Other benefits including Employee Assistance Programme, free fruit & annual (optional) What to do next: Click the apply button! Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most impo
Job Vacancy
Analog IC Design Architect
I am recruiting an Analog IC Design Architect to join a rapidly expanding organisation in the Barcelona area. This successful candidate will design, implement, and validate the analog and power architecture for System-on-Chip solutions. Responsibilities will include but are not limited to: • Contribute to developing an optimal architecture • Design analog IP to optimise performance • Provide support for flows and methodologies used • Assist in modelling and analysing high-speed interconnects in chiplets. • Play an active role in validating the integration of analog IP. • Engage in comprehensive full-chip AMS verification. I am looking for an experienced engineer with a strong background in low-power design techniques and a solid understanding of energy-efficient chip and system design principles. Please get in touch with Parm Shergill for more information.
Contractor job
R&D Engineer HF
A global medical device company are looking for a R&D Engineer to join their Research and Development team on a contract basis. You will need to have some Human Factors experience for the role. This will be looked at throughout the lifecycle, more so at the beginning, and the project is at the early feasibility stage. There are a suite of projects to work on so there will be regular project work, the role will also involve some validation of process design. Responsibilities: - Exploration - Product development - Process development - Validation - Human Factors Essential Skills: - Design, prototyping experience - Usability studies, gathering feedback - 2-3 years medical devices experience - Some project lifecycle experience (not necessarily full life cycle) - Human factors experience Desirable Skills: - Diligent and passionate attitude - Interpersonal and organisations skills The start date is for ASAP. The initial contract length is for 12 months, with options to extend after. The role is based in Limerick and will only require being onsite once a week. The rate is EUR35-55 per hour, depending on experience, if you have any expenses please let me know and I can factor that into the rate for you. If you are interested in the role please send me your latest CV and I will call you to discuss the further details. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit XX XX XX XX XX Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Job Vacancy
IT Infrastructure Support Engineer
Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer • IT Infrastructure related project • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the user in each office (in English) • Provide support for to end users during system deployment/migration(User manual, user training) • Global User Support • Act as 2 nd /3 rd line support for IT infrastructure related enquiries and incidents. • Escalate the incidents to the appropriate vendors. • Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical • Proven working experience in IT Service management operations • Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) • Basic operation system knowledge (e.g. Windows10, Windows server, Azure) • Basic Microsoft Office 365 knowledge • Second line level technical support and problem-solving skill • Candidate needs to have strong interpersonal communication skills • Ability to work both independently and as part of a team. • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking). • User facing support skills • Self-motivated and an innovative mindset Experience: • 3 to 5+ years IT experience in a corporate environment. • Second line technical support • System Maintenance • Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 • Cisco/Fortinet • Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.
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