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Job Description Website Production Manager We are looking for a Website Production Manager for a Client in West London Job Description: • Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues. • Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed). • Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel. • Management production (development) agency: - Capacity and resource planning, including leading weekly sprint meetings - \"Dispatcher\" role, getting projects into the right people - Bridging marketing and development, \"translating\" communication in both directions - Liaising with marketing throughout the production cycle - Review and QA of briefs and asset handovers from marketing - Review and QA of all production work from development • First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes. • Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery. • Daily enforcement of guidelines, best practices and standards of website processes and web asset production. • Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI's (registrations, active users, activation & adoption rates, etc.) Experience required: • Experience within an EMEA-wide website team as a technical producer or project/production manager • Proven experience managing and collaborating with web developers. • Technical knowledge about website technologies / infrastructures • Experience with project management principles and practices (Agile, Kanban) • Some knowledge of website design principles and UX frameworks • Experience of working with in house product and engineering teams • Experience managing multiple stakeholders with competing priorities. • Marketing POC for BAU website changes and project requests • Scheduling and resource management in collaboration with Lead Developer • Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work The ideal profile we are looking for is: • Has worked with multi-regional, multi-language web properties at an enterprise level. • Has project management experience, working within Agile/Kanban principles. • Clear and confident communicator, able to distil \"development speak\" into non-technical terms and vice-versa. • Broadly aware of the specific legal and risk sensitivities involved with financial institutions. This is a 6 month contract assignment. Will based in West London - close to Hammersmith. Please send your CV to us in Word format along with daily rate and availability.

Full Stack Developer / Engineer (C# SQL JavaScript) London / WFH to £85k Are you a data savvy Full Stack Developer with strong C# and SQL skills combined with a good understanding of finance / trading systems? You could be progressing your career and gaining valuable finance experience at a hugely successful Hedge Fund, working on complex and interesting systems with continual learning opportunities. As a Full Stack Developer you'll join a small, Agile team to design, develop and support the Portfolio Management systems. You'll be collaborating with Front Office users and will gain a good understanding of financial trading systems, working with modern tech across the full stack from SQL/Oracle, C# .Net Core on the backend through to Angular and TypeScript on the frontend, with a bias towards backend development. There's a range of projects from a couple of weeks through to longer term over several months. Location / WFH: You'll join colleagues in impressive Central London offices with flexibility to work from home one day a week. About you: You have strong C# .Net skills, ideally including .Net Core You have strong SQL development skills You're highly numerate with a good understanding of mathematics You have a good understanding of finance instruments / trading systems or Front Office environments You also have some front end development skills with technologies such as JavaScript / TypeScript, Angular, React, HTML, CSS and are happy to use Angular going forward You're collaborative with Agile team experience You're degree educated in a STEM discipline What's in it for you: As a Full Stack Developer / Engineer you will earn a competitive package: Salary to £85k Bonus Pension, Life Assurance Health and Dental care Employee Assistance Programme 25 days holiday Continuous training and self development opportunities Apply now to find out more about this Full Stack Developer / Engineer (C# .Net Core SQL JavaScript Angular) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Programme Lead - Delivery LondonWe are seeking a seasoned Programme Lead to deliver on a critical initiative aimed at optimising customer journeys within the commercial and tax customer divisions. The newly implemented onboarding system has shown suboptimal results, with manual processes contributing to a decline in NPS (Net Promoter Score) and concerns about misalignment with business objectives.This high-impact project, reporting directly to key executives including the CEO, requires a deep review and redesign of customer journeys with a specific focus on integrating credit risk management. The objective is to drive customer satisfaction and operational efficiency, with the outcome set to either significantly improve or challenge the current state.Key Responsibilities: * Lead the redesign of customer journeys across commercial and tax divisions, integrating credit risk and Line of Management (LoM) input * Collaborate closely with the technical team in an agile environment to manage backlogs and ensure seamless delivery * Facilitate high-level stakeholder engagements and manage C-suite relationships, including presenting directly to the CEOSkills & Experience Required: * Proven experience managing C-suite stakeholders, particularly engaging with CEOs * Expertise in credit risk, risk management processes, and AML regulations * Experience working within Consumer Duty compliance * Strong proficiency in agile methodologies and backlog managementThis role offers an opportunity to make a substantial impact on customer satisfaction and operational outcomes. In order to be considered you must have proven delivery experience within Financial Services demonstrating the above outputs

A financial services payment company requires interim support to conduct transaction monitoring of customer accounts in relation to fraud, EDD reviews, investigate suspicious activity, transaction monitoring and screening.Our client, a financial services payment company requires interim support for their AML Operations team to conduct transaction monitoring of customer accounts in relation to fraud, EDD reviews, investigate suspicious activity, transaction monitoring and screening.The contract is for an initial 3-months with a further extension upon satisfactory work, the client requires the candidate to work out of their London office 3 days per week across a Tuesday, Wednesday and Thursday.Working hours are 09.00-18.00 each day.Please note, office working arrangements are not flexible for this role. #LI-PB1

London 2-3 days a week Role Overview: We are looking for a creative and technically skilled UX/UI Designer with a strong portfolio and experience in the financial services industry. The ideal candidate will have expertise in Figma, React, Angular, and CSS, and will be responsible for designing user interfaces that are not only visually compelling but also highly functional and user-friendly. Key Responsibilities: • Collaborate with product managers, developers, and other stakeholders to create intuitive and engaging user experiences. • Design wireframes, prototypes, and high-fidelity user interfaces using Figma. • Develop and maintain design systems and component libraries for use across multiple platforms. • Ensure the technical feasibility of UI/UX designs by working closely with the development team. • Implement designs using front-end technologies, including React, Angular, and CSS. • Conduct user research and usability testing to gather feedback and iterate on designs. • Stay up-to-date with industry trends and best practices in UX/UI design and financial services. Requirements: • Bachelor's degree in Design, Computer Science, or a related field. • Proven experience as a UX/UI Designer, preferably within the financial services industry. • Proficiency in Figma and front-end development technologies including React, Angular, and CSS. • Strong portfolio showcasing your design skills and projects (Portfolio Required). • Excellent understanding of user-centred design principles and best practices. • Ability to work in a fast-paced, collaborative environment and manage multiple projects simultaneously. • Strong communication skills with the ability to articulate design decisions and collaborate effectively with team members. Preferred Qualifications: • Experience with design systems and component libraries. • Knowledge of accessibility standards and best practices. • Familiarity with other design tools such as Sketch, Adobe XD, or In-Vision. • Experience with Agile/Scrum methodologies. To find out more about Computer Futures please visit XX XX XX XX XX Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Backend Software Engineer / Developer (C# .Net AI ChatGPT) London / WFH to £100k Would you like to join a growing and profitable start-up that is viewed as a leading FinTech disruptor in a senior role that will allow you a great deal of influence and progression? As a Backend Software Engineer you will architect and build highly performant and scalable solutions using the Microsoft tech stack and SOLID design principles, collaborating with cross functional Agile project teams in 2 week Sprints, you'll be an advocate of best practice and ensure software is delivered to schedule. There's a host of new features and development work and you'll also help to drive the adoption of AI within the business, introducing things like chat bots and exploring the use of AI to make process improvements. This is an impactful role where you'll report into and collaborate with the CTO, you'll have a lot of visibility and quickly see the results of your work. Location / WFH: There's a hybrid policy, with two days in the brand new London offices and flexibility to work from home three days a week. About you: You are an experienced Software Engineer with a strong knowledge of modern best practice You have strong C# backend development skills You have experience or a strong interest in Artificial Intelligence and are keen to explore the possibilities further, ChatGPT knowledge You have strong analysis and problem solving skills alongside organisation and planning abilities Other technology in the stack includes AWS, Snowflake and Python, experience with any of these would also be useful You have business acumen and advanced communication / stakeholder management skills What's in it for you: As a Backend Software Engineer / Developer you will earn a competitive package including: Salary to £100k Bonus (c20%) Pension (5% employer contribution) 25 days holiday (increasing to 27 after two years and 30 after) Life Assurance (4x base salary) Employee Assistance Programme Range of training, career development and supported learning Impactful role working on cutting edge technology Apply now to find out more about this Backend Software Engineer / Developer (C# .Net AI ChatGPT) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Job Description Senior Analyst Programmer with RPG4 RPG400 or RPG4 and Misys Equation We require an RPG4 or RPG400 Analyst Programmer experience of working Misys Equation with at least 5 years' experience. You must have at least 5 years experience of developing and supporting financial banking applications written in RPG4 and/or RPG400 particularly with Misys Equation. Must have at least 12 to 18 months experience of working with Misys Equation. Additionally, you must have experience of SQL Server and SSIS SSRS. The Client will consider banking systems experience if you don't have experience of Misys Equation. The position is based in the City London. The salary for this position will be circa £50K - £70K. Please send your CV in Word format along with your salary and availability.

Job Description Project Manager/ Business Analyst We are seeking a versatile Project Manager/Business Analyst (hybrid) with a strong background in both business and technology projects, specifically in the banking and financial services sector. The ideal candidate will possess an in-depth knowledge of digital platforms, front and back-office processes and technologies, and will be adept at driving projects in both Waterfall and Agile environments. Key Responsibilities: Responsible for the successful delivery of projects in line with the Bank's project management policy and framework, ensuring that appropriate governance, communications, change control and risk management are maintained. This will require experience of the end-to-end project lifecycle. • Lead end-to-end project lifecycles ensuring adherence to the bank's project management framework. • Collaborate with sponsors to craft key project artefacts throughout all phases. • Define, document, and communicate business requirements in conjunction with stakeholders. • Create and present business process models showcasing both current and future states. • Address business challenges, ideate and implement solutions. • Manage project scope, plans, budgets, and ensure timely delivery within set parameters. • Monitor project expenditures, timescales, and resources; intervening when deviations arise. • Uphold stringent project governance, addressing and escalating risks and issues proactively. • Engage and influence stakeholders at various organizational levels. • Coordinate internal and external resources to achieve project goals. • Ensure all projects comply with regulatory, legal, and third-party requirements. • Direct and oversee system and user testing, ensuring accuracy in all communications. Skills & Abilities: As a PM: • Mastery over key project management methodologies and frameworks. • Proficient in project management tools, i.e. ClickUp, Jira, and MS Project. • Stellar communication and relationship-building capabilities, particularly with global teams. • Ability to discern overarching patterns and potential areas of improvement. • Demonstrated experience in driving positive and lasting change. As a BA: • Expertise in business and systems analysis methodologies. • Proven experience in investigative techniques such as stakeholder interviews and workshop facilitation. • Skill in converting analysis into actionable implementations. • Mastery in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques like BPMN and UML. • Strong organisational skills with a proactive mind-set. Experience & qualifications: Required: • 5+ years in Financial Services/Banking, with exposure to front-office (Corporate and Private Banking) and related back-office functions. • 5+ years as a Business Analyst and Project Manager on significant change and transformation projects. • Highly proficient with project management applications such as ClickUp as well as the overall Microsoft Office suite (Excel, Visio, PowerPoint). Desirable: • Professional certifications in Business Analysis (e.g. BCS). • Professional certifications in Project Management (e.g. Prince2, PMP, APM, etc). This is a hybrid FTC position for 12 months initially - 3 days in the office in Central London. The salary for this position is circa £80K - £90K. Please do send your CV to me in Word format along with your salary and notice period. T

A leading financial services organisation is currently searching for an Implementation Consultants with experience in XML, MT, ISO, and API's on a 6-12 month contract basis. This will be an umbrella day rate contract role, with their working policy being 2 / 3 days out of their city of London offices. Responsibilities for the role are; Our client is a leading financial service firm, dedicated to transforming the financial industry through cutting-edge technology. We are looking for a dynamic and experienced Implementation Consultants with a strong background in payment systems and standards, including XML, MT, ISO, and API integrations. Job Summary: As an Implementation Consultant, you will play a crucial role in deploying our payment solutions to clients. You will be responsible for understanding client requirements, configuring our systems to meet these needs, and ensuring seamless integration with their existing infrastructure. Your expertise in payment standards such as XML, MT, ISO, and APIs will be essential in delivering high-quality implementations. Key Responsibilities: • Work closely with clients to understand their business needs and payment processing requirements. • Configure and customize our payment solutions to align with client specifications. • Lead integration efforts, ensuring seamless connectivity between our systems and client infrastructure using XML, MT, ISO 20022, and API standards. • Provide technical guidance and support throughout the implementation process. • Conduct testing and validation to ensure successful deployment of payment solutions. • Develop and maintain comprehensive documentation for each implementation project. • Train clients on the use and maintenance of our payment systems. • Collaborate with cross-functional teams, including product development, sales, and customer support, to deliver exceptional service. • Troubleshoot and resolve any issues that arise during implementation and post-deployment. • Stay updated on industry trends, standards, and regulatory requirements related to payments. Qualifications: • Bachelor's degree in Computer Science, Information Technology, Finance, or a related field. • Proven experience as an Implementation Consultant or similar role, with a focus on payment systems. • Strong knowledge of payment standards and formats, including XML, MT (SWIFT), ISO 20022, and APIs. • Proficiency in integration technologies and tools. • Excellent problem-solving skills and attention to detail. • Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams. • Ability to manage multiple projects simultaneously and meet deadlines. • Experience with project management methodologies and tools is a plus. • Certification in relevant payment standards or technologies is a plus. If you are interested, please apply with an up to date CV or your Linkedin, and I will reach out if your profile matches the client requirements. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Seeking a Mechanical Commissioning Manager for Data Centre in Brussels We are currently looking to recruit an experienced Mechanical Commissioning Manager on behalf of our client, who is a leading data centre provider in Brussels. This position involves working until the end of February/March but could potentially run over. As the Mechanical Commissioning Manager, you will be responsible for overseeing all aspects related to mechanical commissioning and testing activities within this state-of-the-art data centre facility. You must ensure that all systems and equipment meet design specifications before going live. Responsibilities: - Manage day-to-day operations during commissioning phase - Ensure successful completion by coordinating with stakeholders - Provide technical expertise throughout entire project lifecycle - Develop test procedures based on industry best practices Qualifications/ Skills Needed: EU Passport holder ideal. Experience as a lead or manager role focused specifically on commission projects involving complex mechanical infrastructures required. Excellent communication skills essential Knowledgeable about HVAC/R Systems including chillers, cooling towers etc.. familiarity with electrical switch gear highly desirable If you have what it takes to become part of this dynamic team as they expand their infrastructure capacity please apply now! - Manage day-to-day operations during commissioning phase - Ensure successful completion by coordinating with stakeholders - Provide technical expertise throughout entire project lifecycle - Develop test procedures based on industry best practices Qualifications/ Skills Needed: EU Passport holder ideal. Experience as a lead or manager role focused specifically on commission projects involving complex mechanical infrastructures required. Excellent communication skills essential Knowledgeable about HVAC/R Systems including chillers, cooling towers etc.. familiarity with electrical switch gear highly desirable If you have what it takes to become part of this dynamic team as they expand their infrastructure capacity please apply now! Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit -hidden link- Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Hardware Test Engineer | Hybrid We are seeking an experienced and driven Hardware Test Engineer to join an innovative and growing start-up in London. In this role, you will be a key contributor to the test planning, development, and execution of prototype and qualification testing. You will work closely with cross-functional design teams, ensuring that test plans are meticulously designed and executed to meet specifications. As the Hardware Test Engineer you will play a key role in, • Developing and executing comprehensive test plans for hardware systems. • Collaborate with design teams to ensure test coverage aligns with project goals. • Conduct prototype and qualification testing using advanced test equipment. • Automate test systems for increased efficiency and accuracy. Experience required for this Hardware Test Engineer position, • Degree in Engineering, Physics, or a related field. • Experience in developing complex test systems. • Proficiency in Python and/or C++. • Hands-on experience with a range of test equipment (oscilloscopes, logic analysers, bench equipment). • Knowledge of automating test processes. Due to the nature of this role, you will be required to work from the London office. However, based on project demands, hybrid working can be arranged, allowing for 1-3 days per week working from home If you're passionate about pushing the boundaries of technology and want to be part of a company that thrives on innovation, we'd love to hear from you! Apply today to join the team as a Hardware Test Engineer and help refine what's possible!

Location: Hybrid / Flexible London: £35,510 to £48,826 per annum National: £32,709 to £44,975 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies for 2024 Our team is growing and this is your chance to join us! As an Application Integration Analyst you'll maintain, upgrade and support our integrations between enterprise systems and applications including some 3rd parties, ensuring scalability, security, and reliability. You'll log, triage and resolve 3rd line escalations, keeping customers informed and ensuring systems are kept up to date in line with supplier releases. Engaging with customers regularly and publicising new features introduced in updates will form part of this key role, ensuring change is managed safely by following our change & release process. Able to deliver change in a highly integrated complex technical environment you'll help design and implement new solutions with the guidance from the technical leads and integration manager. With a working knowledge of managing and supporting integrations in a heterogenous systems architecture you must be comfortable with supporting integration solutions using a range of technologies and protocols, such as ESB, API, SOA, REST, SOAP, and event-driven architectures. Good awareness and experience with Azure integration services, and knowledge of Microsoft Power Platform services, with knowledge of troubleshooting Function Apps, Web Services, Logic Apps and workflows along with D365 Common data model is crucial. An ability to troubleshoot C# and/or JavaScript (TypeScript), competence with SQL (preferably T-SQL) and excellent analytical, problem solving, stakeholder engagement and communication skills are vital to succeed. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. CVs are being reviewed upon receipt. Act quickly, apply today! This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from a main office once per month. Occasional travel may be required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Power Platform Developer - £65,000 - £75,000 + 20% Bonus - London (Hybrid) - Investment Banking Overview: One of the largest Investment Banking organisations in the world are searching for an experienced Power Platform Developer in London on a hybrid basis. The primary purpose of this role is to work within a small team to assist with the development and maintenance of Low Code applications in all areas of the business. You will be expected to be knowledgeable in the Microsoft Power Platform suit as well as associated technologies such as SharePoint and VBA within the Microsoft office suit. Role & Responsibilities: Act as a trusted advisor to both the technology team and the business to propose innovative solutions to real-world business problems. Ability to develop and maintain low-code applications built on the Microsoft Power Platforms and complimentary technologies, from the ground up. Ability to work closely with business users to define solutions that meet the functional and non-functional requirements. Balance the development of business functionality with the need to provide robust, supportable solutions within the constraints of a banking environment. To work closely with the application business owner to ensure changes have the required impact. To manage all aspects of testing to ensure successful deployment of changes. To adhere to agreed standards of development and release/deployment. Support users as required during UAT. Skills and Experience: Development of Power Platform components including Power Apps, Power Automate and Power BI Experience of JavaScript/jQuery/CSS/HTML development. Experience of connecting Power Platform applications to external data sources such as SQL and SharePoint. Detailed Knowledge of the PowerFx Formula language. Understanding of security considerations within the Power Platform environment. Understanding of deployment considerations within an enterprise environment. Experience of using API’s and other service integration techniques. Automation of the Microsoft Office suit using VBA Desirable Scripting language experience such as Python, PowerShell or VBScript SQL development experience, including relational model design and stored procedures. Microsoft Office Suit application development, including Access DB and Excel. Package: £65,000 - £75,000 20% Bonus Hybrid Working Power Platform Developer - £65,000 - £75,000 + 20% Bonus - London (Hybrid) - Investment Banking

Shaping the future of AI, this is an opportunity for a forward thinking and visionary Analog IC Design Engineer to join a new and growing company working on Analog AI accelerator projects. Based in London, in this role you will be responsible for designing innovative Analog circuit architectures, ensuring best-in-class performance with the aim of advancing the companies core technology for the next generation of AI compute. The successful candidate will have 6+ years in Analog IC Design with strong experience in High Performance ADCs ideally in advanced process nodes e.g. 10nm or below. Experience with Cadence IC design tools are required. Excellent communication and collaboration skills are essential to interface effectively with the team including; system architects, mixed-signal modelers, as well as external technology partners. You will be an innovative and creative thinker with a passion for accelerating AI, and are ready to push the boundaries of conventional design. Hybrid work is available with 3 days on site being required. Take the next step in your career—contact Leon Morrison at IC Resources today: Phone: +44 (0)208 400 2483

Principal Software Engineer / Developer (Python React) WFH / London to £80k Are you an experienced Software Engineer with a strong knowledge of best practices and SaaS? You could be progressing your career in an impactful role at a start-up Cyber Risk technology company that have been established 18 months, are fully funded and ready to scale. As a Principal Software Engineer you will collaborate closely with the CTO, participating in technical discussions, architecture and design as well as hands-on coding new features and enhancements. There's a focus on backend development but you'll also use React on the front end components. Location / WFH: You can work from home most of the time, meeting up for constructive sessions once a month in the London office. About you: You have strong backend Python development skills You have a strong knowledge of software engineering best practices and full lifecycle development You're comfortable working across the full technology stack, ideally with React.js skills You have a strong understanding of Computer Science fundamentals such as OOP, Design Patterns, Data Structures You're collaborative and pragmatic What's in it for you: Salary to £80k EMI shares Pension 25 days holiday Flexible working, majority work from home Apply now to find out more about this Principal Software Engineer / Developer (Python React) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.