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Risk Manager
Job Title: Risk Manager Location: Hybrid - Remote/London Department: Compliance & Risk Reports To: Head of Compliance & Risk Rate: Up to £600pd Inside IR35 Contract: Initial 6 months with extension/perm possibilities Start Date: Mid/End of Jan Role Overview: We are seeking a dedicated and experienced Risk Manager to join our Compliance & Risk team. The successful candidate will identify, assess, and mitigate risks across the organisation, develop risk management strategies, ensure regulatory compliance, and promote a culture of risk awareness. Experience in remediation and implementation work in an Asset or Investment Management business is very desirable. Key Responsibilities: Risk Identification and Assessment: - Identify current and emerging risks affecting the organisation. - Conduct risk assessments to evaluate impact and likelihood. - Maintain and update the organisation's risk register. Risk Mitigation and Management: - Develop and maintain risk appetite statements. - Create risk metrics, including Key Risk Indicators and Risk Thresholds. - Implement risk mitigation strategies and action plans. - Monitor and adjust risk controls as necessary. - Embed risk management practices into daily operations with business units. Regulatory Compliance: - Ensure compliance with regulatory and legal standards. - Monitor regulatory updates and assess business impact. - Collaborate with compliance and internal audit teams on regulatory requirements. Risk Reporting: - Prepare and present risk reports to senior management, committees, and boards. - Provide insights on risk trends and recommend strategies. Business Continuity and Resilience: - Develop and test business continuity and disaster recovery plans. - Ensure operational resilience against disruptions. Training and Awareness: - Conduct risk training and awareness programmes for staff. - Foster a culture of risk awareness and accountability. Collaboration: - Liaise with internal teams (compliance, operations, IT, legal) and external stakeholders. - Provide risk-related insights for cross-functional projects. The client is looking for an immediate start, therefore the interview process will be 1 round only. if you align well to the above and have recent experience within an Asset/Investment Manager, please apply for the position. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Information Security Manager
Job Description Information Security Manager Role Description This is a full-time role as an Information Security Manager for Bank in Central London. The Information Security Manager will be responsible for day-to-day tasks related to information security management, including implementing and maintaining Information Security Management Systems (ISMS), ensuring cybersecurity and network security, and protecting sensitive information. This is a hybrid role, based in London with the flexibility for some remote work. Qualifications • Information Security Management, ISMS, and Cybersecurity skills • Network Security and Information Security knowledge • Experience in implementing and maintaining ISMS • Proficient in identifying and addressing information security vulnerabilities • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Certifications such as CISSP, CISM, or equivalent are preferred • Bachelor's degree in Information Security, Computer Science, or related field Information Security Manager role (permanent) reporting into Head of IT (CIO | CISO) Need an individual with a strong hands on network and security background Cisco networking Cisco firewalls (Firepower / Threat Detection) Palo Alto firewalls SIEM experience (Logarithm desirable) Web proxy (Forcepoint desirable) Governance skills Policy writing / reviewing Reporting KPI monitoring Certifications like CCNP / CISM would be desirable but strong experience is preferable. The Client is based in Central London and the position is hybrid - 3 days in the office every week. Salary circa £60K - £75K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.
IT Support Technician
Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.
Infrastructure Architect
Job Description Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: • Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. • Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. • Ownership of the workflow design between core system applications and functions. • Ownership of end architecture target designs with viable interim states. • Ownership of data integration complexity, with an aim of simplification. • Ownership of architectural and operational design and roadmap. • Ensure solutions are secure by design, with minimum customisation (as needed). • Support and train technical / business leads across functions, using agile decision making. • Responsible for ensuring the correct technical solutions and products are chosen. • Responsible for documenting the technology landscape, interfaces, and data flows. • Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. • Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. • Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. • Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. • Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. • Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: • Microsoft / AWS architecture (recent experience) • Agile methodology / delivery • Experience with interacting with business and technology leaders. • Experience designing physical data models (relational SQL desirable) • Experience rolling our mid-large platforms from inception to production. • SQL, Java, Oracle, Kubernetes exposure. • Hardware and software virtualisation techniques • Excellent written and verbal communication skills • Prior experience in a complex IT infrastructure environment • Excellent analytical abilities and innovative problem-solving skills. • Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role - 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.
Project Manager with Digital Banking Operations and Artificial Intelligence AI
Job Description Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications • Previous experience in project management, preferably within the banking or financial services industry • Strong understanding of digital banking operations and Artificial Intelligence AI technologies • Proven track record of successfully delivering complex projects on time and within budget • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Strong problem-solving and decision-making abilities • Knowledge of agile project management methodologies • Experience with data analysis and reporting • Ability to adapt to changing priorities and work well under pressure • Project management certification (e.g., PMP) is a plus • Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement • Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. • Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention • Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. • Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation • Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. • Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services • Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. • Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management • Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. • Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency • Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. • Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy • Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. • Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. • Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. • Employee Training: Train staff on AI tools and their applications to ensure seamless integration. • Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations • Data Quality: Ensure high-quality data for accurate AI predictions and analysis. • Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. • Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. • Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.
Application Support Analyst with 2nd and 3rd Line
Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities • Provide 2 nd and 3 rd line support for the Company application portfolio • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising • Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA • Manage all system access requests • Own application/system documentation and the data repository that holds that information (i.e. SharePoint) • Provide technical support to the application architect and project services as required for project deliverables • Ensure that pro-formas are completed and submitted and track delivery • Provide test support for new and enhanced systems/applications • Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager • Owns Configuration Management process • Responsible for scheduled maintenance and capacity planning • Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes • Responsible for the development and maintenance of the Corp data warehouse • Run reports and conduct analysis in-line with Business/Management requirements • Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties • Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience • Proven experience working in 1 st and 2 nd line support role • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management • Experience working in a customer facing technical role • Proven experience working with and managing 3 rd party suppliers • Experience managing assets, both hardware and software • Knowledge and understanding of the Company application portfolio Personal Attributes • Excellent team working and interpersonal communication skills • Exceptional oral and written communication skills • Good team player and collaborative • Ability to work on own initiative and with minimal supervision • Technical background in application support and maintenance • Ability to manage competing priorities • Excellent attention to detail • Analytical, with excellent problem-solving skills • Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.
IT Support Analyst
Job Description IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: • Diagnose and resolve technical issues • Provide recurrent IT security education/training to users • Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. • Coordinate and conduct IT training and orientation programs for users. • In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. • Set up and configure desktops, laptops, printers, IP and landlines phones • Manage the IT procurement activities • Ensure all software purchased licensing is recorded and maintained. • Report faults and maintaining logs on servers, desktops and laptops. • Ensure all logs for equipment and users are maintained. • Work with vendors to diagnose, reproduce, and resolve technical problems. • Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. • Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED • Windows and MacOS troubleshooting skills • Experience with Google Workspace and Office365 • Networking troubleshooting • Analytical and Organisational skills • Ability to work under pressure. • Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. • Ability to multi-task and work well in a multicultural team. • Exceptionally detail focused • Impressive verbal and written communication skills • Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.
IT Support Technician
Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.
IT Technology Planning & Governance Manager with Enterprise Architect Solutions
Job Description IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you beresponsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
IT Support Engineer
Job Description IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 st and 2 nd level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract - FTC initially. Do send your CV to us in Word format along with your salary and availability.
IT Support Technician
Job Description IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.
Power Platform Tech Lead
Power Platform Tech Lead in London - Contract Our client, a leading organization based in the heart of London is looking for an experienced Power Platform Tech Lead to join their dynamic team on contract. If you are passionate about working hands-on and mentoring others while delivering top-notch results using Canvas Apps and Model Driven technology powered by Dataverse, then this role might be perfect for you. Skills: Power Platform - As our ideal candidate, we expect that your expertise lies mainly in configuring Microsoft's powerful low-code platform. Canvas Apps - Our desired applicant should have practical knowledge of creating custom canvas apps from scratch according to requirements provided by clients. Model Driven - We require someone who can create model-driven applications leveraging data modeling concepts such as entities and relationships between them. Mentorship- Your responsibility will include providing guidance & support during development cycles; hence must possess excellent communication abilities coupled with interpersonal skills. Hands-On Experience - You'll need at least 5 years' worth of hands-on experience designing solutions utilizing best practices across various phases (designing/developing/testing/deploying/support). Dataverse - The successful candidate shall demonstrate proficiency managing complex business processes via integrating multiple systems through Dataverse connectors. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Client Partner - Banking & Financial Services Markets
Client Partner - Banking & Financial Services Markets Position Description A profound and radical change to traditional financial services models is underway and at CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrow's banking marketplace. We are one of the largest independent technology and business services companies in the world and can deliver exciting opportunities for you to build your career. We are looking for Director Consulting Services with focus within Banking and Financial Services sector to join our team of open and friendly community of experts. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities We are searching for a Director Consulting Services for Banking and Financial Markets to work in our banking and financial markets sector who will have business development responsibility, as well as operational management accountability, for a group of clients and new logo targets in the UK and Asia. • End-to-end sales offering to new clients in the Banking & Financial Markets sector • You will take responsibility for seeking out and identifying new opportunities, building pipeline and delivering against a sales target with quality, profitable and sustainable wins • Client Relationship management - establishing and nurturing of strong client relationships is key as you work to understand the clients' business, the markets they operate in, challenges they face and be able to respond effectively with a plan of how to meet these • With a passion for innovation and creativity you will also contribute to and provide leadership of CGI's go-to-market strategy, providing insight to the business on market trends affecting clients • Team Leadership and Collaboration - operational management and supporting career development • Financial and Operational Management - management of your area and team Required qualifications to be successful in this role Successful candidates will be highly driven and creative individuals, able to identify and work with a range of customers, understand their needs, and develop business and technical solutions with them. • Proven track record in sales, business development, and operational management within the banking or financial services sector • Extensive experience building and managing senior client relationships • Deep understanding of the UK and Asia banking industries, including market trends and regulatory requirements • Demonstrated success in achieving and exceeding revenue targets • Strong leadership, influencing and consultative selling skills with the ability to inspire confidence • Good technical IT background • Excellent communication, negotiation, and presentation skills • Experience in bid management, deal-shaping, proposal writing, and financial modelling • Ability to develop and execute strategic sales and delivery plans #CF-1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
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