Find your next tech and IT Job or contract role.

Job Description We are looking to recruit a C++ Developer with at least 3 to 5 years solid C++ development experience. The Client is a new startup based in the City London. They are developing a new trading platform in C++. Please send your CV to us in Word format along with salary expectations.

Job Description Desktop Support Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st /2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Salary for this role will be in the region £40K - £50K. The Client is based in the City London - close to Liverpool Street. Please send your CV to us in Word format along with salary and availability.

Job Description Collibra Ranger Data Project Manager - Docklands London We are keen to recruit a Collibra Ranger Certified data Project Manager with at least 1 to 2 years experience of Collibra Ranger. Overall you must have a background in data and data management especially in line with GDPR. Any experience of working within the banking sector would be a major plus. This is a permanent position based In the Docklands London. This is an exciting and challenging new position working data, Big Data and Collibra. Salary will be in the range £60K - £70K. Please send your CV to us in Word format along with salary expectations and availability.

Job Description Backend Java Developer - City London We are urgently looking to recruit a Java backend Developers with at least 5 years experience. Must have strong Data structures and Algorithms experience. Also experience of Spring, working with large code base, SQL, Unix etc. You should ideally have a solid problem solving and algorithm background coupled with excellent communication skills. This is a 6 to 12 month contract assignment based in the City London. Please forward your CV to us in Word format along with rate and availability.

Job Description Project Manager with Capital Markets Highly experienced Project Manager with at least 5 to 7 years proven record of working at a senior level as a Project Manager coupled with Capital Markets experience. A candidate who is able to \"Think Ahead\" and plan accordingly. Previous experience of implementing Data platforms / Solutions. In-depth stakeholder management skills - able to manage the expectations and requirements of powerful, senior business heads. Someone who can diplomatically say No when required. Highly organized. Able to identify potential issues down the line early on in the program life cycle. Able to extricate information from business lines within capital markets Experience of Agile/Scrum and Waterfall experience - preferably someone who has been a scrum master Experience of writing project charters, drafting business requirements specifications Able to identify critical path. Experience of Microsoft Project. Able to manage resources, risks, issues and dependencies. Ability to shepherd a team of cross-functional technical and business stakeholders. A project manager who is technical enough to understand what the supplier is delivering but not to the level of data SME. Salary will be £60K - £75K. Please send your CV to us in Word format.

Job Description Security Analyst Our Client is recognised brand in London. They are looking to recruit a Security Analyst with at least 5 to 7 years proven track record as a Security Analyst. Main Accountabilities • Technical leadership for all the Clients security solutions, including all the 3rd party managed services • Maintain the overall security of Company network, systems, and data • Monitor security access and manage IDS/IPS configurations • Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures • Responsible for Security scanning and the efficient remediation of vulnerabilities • Responsible for analysing all security incidents to determine root cause • Determine, recommend, and implement upgrade security measures and controls • Delivery security responses for customer and client compliance requirements • Developing and managing security plans with vendors • Audit activities of administrators and conduct Security awareness training Must have: • Bachelor's Degree in Computer Science/Information Technology or equivalent experience • Demonstrable skills and capability in Security leadership and 3rd party management experience • CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker • Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions • Understanding of common frameworks, such as ITIL or LEAN is preferred • Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies • Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The Client is based in Paddington London. The salary for this role is in the range £65K - £75K plus benefits. Do send your CV to us in Word format along with your salary and availability.

Job Description Information Security Architect / Manager Our Client is an International company with offices in Central London. They are looking to bring on-board an Information Security Architect / Manager with at least 5 to 8 years proven expertise within Information Security. The function of the position will be as follows: • Assess the current environment against industry standards and trends. • Implement robust security and control measures, in line with the global IT team • Streamline current processes and execute changes for a secured and optimised technology and data landscape. • Subject matter expert in application and network security, with operational experience of managing security operations, SIEM solutions, incident, and response management. • Collaborate to develop the Infosec strategy and associated operating model. • Conduct an in-depth security risk assessment across the technology stack and provide end-to-end mitigation steps for resilience. • Working closely with key stakeholders to ensure compliance with security policies, and promotion of strong information security culture. • Provide weekly governance, risk and compliance reports utilising key risk and key performance indicators and metrics. Skills/Competencies Required: • Experience developing information security policy, process and procedure design and implementation. • Excellent troubleshooting, problem solving, and root-cause analytical (RCA) skills. • Good working knowledge of Cisco Meraki and associated technologies. • Practical knowledge of Continual Service Improvement (CSI) methodologies. • Vulnerability management and assessment. • Intrusion detection and prevention analysis / frameworks. • Solid exposure to cloud based applications security and provisioning. • Experience in writing policy, process, and standard playbooks. • Experience in SOC and SIEM platforms • Excellent communications skills in framing and messaging issues of highly technical nature, into meaningful and relevant information for a varied audience. • Excellent analytical skills, with an ability to manage multiple projects under tight guidelines. • Experience with common Information security frameworks such as ISO, ITIL, and COBIT. • Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may be required. This is 6 month contract assignment based in Central London. Rate will be circa £500 per day. Please do send your CV to us in Word format along with your daily rate and availability.

Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms - Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks - WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security - Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities • Provide 2 nd and 3 rd line support for the Company application portfolio • Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising • Liaise with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA • Manage all system access requests • Own application/system documentation and the data repository that holds that information (i.e. SharePoint) • Provide technical support to the application architect and project services as required for project deliverables • Ensure that pro-formas are completed and submitted and track delivery • Provide test support for new and enhanced systems/applications • Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager • Owns Configuration Management process • Responsible for scheduled maintenance and capacity planning • Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes • Responsible for the development and maintenance of the Corp data warehouse • Run reports and conduct analysis in-line with Business/Management requirements • Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties • Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience • Proven experience working in 1 st and 2 nd line support role • Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management • Experience working in a customer facing technical role • Proven experience working with and managing 3 rd party suppliers • Experience managing assets, both hardware and software • Knowledge and understanding of the Company application portfolio Personal Attributes • Excellent team working and interpersonal communication skills • Exceptional oral and written communication skills • Good team player and collaborative • Ability to work on own initiative and with minimal supervision • Technical background in application support and maintenance • Ability to manage competing priorities • Excellent attention to detail • Analytical, with excellent problem-solving skills • Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: • Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. • Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. • Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. • Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. • Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period • As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects • Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. • Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: • Exposure to Market Data, Bloomberg, Trader Support • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • VM-Ware virtualisation environments. • Backups (various and ability to use different applications). • Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) • Router maintenance - wireless configuration, installation and setups. • PowerShell to a competent level (backup/azure/EMC). • VPN Administration and Deployment. • DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch\". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Job Description Database Engineer with SQL Server and SSIS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, XX XX XX XX XX, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: • First line support for users both in person and via support channels. Resolve or escalate issues • Hardware setup and configuration, patching and upgrades • Support audio-visual / conference room equipment and printers • Monitoring and maintaining local networking equipment such as access points, firewalls etc • Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. • Provide timely report to senior management on progress of dedicated tasks, or on-going activities. • Configuration and monitoring of core systems • Administration for IT processes such as: • Support ticketing • Equipment inventories • Hardware purchases, repairs and disposals • Joiner-Mover-Leaver process • Managing license count • Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Job Description IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. • Provide a range of IT services for our customer • Promoting MS Office365, RPA services and new technology to our customer by verifying each technology • IT Partners/Vendors Management related to those projects • Activities related to customer's IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) • Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant • UX/DX support and RPA services • Respond to general IT/DX related requests collaborating with other team members • Understand a customer's IT/DX needs and clarify customer's system and DX requirements • Collaborate with customers to identify the scope of a project, timelines, and resources • Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle • Assist in testing including UAT and validating Proof-Of-Concepts • Provide support services for system maintenance collaborating with other team members • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical • Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams • Basic system development and operational knowledge (Experiences in system design and maintenance) • IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) • Customer support / user support experiences • Preferred experience with Japanese companies • Preferred experience with UX and DX (Digital Transformation) technical projects • Preferred experience with Power Platform development, Azure • Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication • Candidate needs to have strong interpersonal communication skills • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking) • User facing support skills • Self-motivated and an innovative mindset Experience: • Must have 5+ years IT experience in a corporate environment • Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K - £60K. Please note that the Client does NOT provide sponsorship - so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

Job Description Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: • Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. • Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. • Ownership of the workflow design between core system applications and functions. • Ownership of end architecture target designs with viable interim states. • Ownership of data integration complexity, with an aim of simplification. • Ownership of architectural and operational design and roadmap. • Ensure solutions are secure by design, with minimum customisation (as needed). • Support and train technical / business leads across functions, using agile decision making. • Responsible for ensuring the correct technical solutions and products are chosen. • Responsible for documenting the technology landscape, interfaces, and data flows. • Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. • Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. • Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. • Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. • Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. • Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: • Microsoft / AWS architecture (recent experience) • Agile methodology / delivery • Experience with interacting with business and technology leaders. • Experience designing physical data models (relational SQL desirable) • Experience rolling our mid-large platforms from inception to production. • SQL, Java, Oracle, Kubernetes exposure. • Hardware and software virtualisation techniques • Excellent written and verbal communication skills • Prior experience in a complex IT infrastructure environment • Excellent analytical abilities and innovative problem-solving skills. • Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role - 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Job Description Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: • Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. • Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals • Establish and lead the creation of technical SOPs and work instructions • Organize and lead a highly technical global team for scale and growth • Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications • Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. • Foster a culture of trusted partnership, service, and continuous improvement • Establish and meet service level commitments to support reliable and efficient daily operations • Managing significant capital and operating budgets • Lead and coach the ERP and CRM team to their full potential and develop their careers • Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice • Coordinate and contribute to end-user training, including the development of system documentation and training materials • Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations • Provide pre-go-live and post-go-live end-user support • Serve as the lead Dynamics365 F&O and CRM technical expert on the development team • Take responsibility for the customized unit programming and overall system functionality • Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task • Take responsibility for delivering development tasks within agreed budgets and timelines • Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: • Excellent leadership, management, interpersonal and communication skills. • Success managing complex systems implementation projects • Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain • Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service • Experience integrating ISVs with D365 • Experience with connecting D365 with Azure data lake • Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: • Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management • Experience designing and presenting IT solutions • In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT • SOX, HIPAA & GDPR knowledge preferred • Senior-level application management experience (12+ years) • 12+ years of people management • 2+ years in a large international company preferred • Excellent organizational skills with the ability to balance multiple demands • Proven ability to write effective system and process documentation -including business and system requirements, process diagrams, and data flow charts • Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems • Effective time management skills • Ability to communicate effectively with all levels of the business • Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision • Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London - with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.