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Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st /2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 nd line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. • Understand the role of technology in the provision of education and learning. • Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. • Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. • Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. • Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). • Identify, document, and define critical services / processes and associated KPIs to be measured. • Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. • Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. • Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. • Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. • Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. • Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. • Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. • Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. • Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. • Provide technical escalation support and/or assist IT colleagues in troubleshooting faults • To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. • Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. • Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. • Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. • IT Management & Leadership • IT Support environment (2nd & 3rd line support) • ITSM tools and methodology • ITIL practice and methodology • Team Management (including Matrix Management of staff) • Supporting diverse / remote businesses Education or similar sector • Windows Desktop & Server • MAC Desktop & Server • Server Rooms & Cloud Services • Device Management (e.g. InTune / JAMF) • Network technologies and protocols • Cyber Security Business Systems (e.g. Finance, MIS, CRM) • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. • Strong leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Job Description Digital Transformation Manager Our Client is a global organisation with offices in the City of London. You will lead the Digital Transformation (DX) team to support business units (BUs) in the EU region and drive relationship-based consultations to enhance the businesses with digital solutions, frameworks, and spearhead various digital transformation (DX) projects Leverage the Company's experience in DX, extensive knowledge base and business networks to bring distinctive insights and new ideas in the DX space for new project formulation (with investment) as well as future-proof existing businesses in the region Function of Position: • Deeply understand the individual businesses (undertaken by BUs), the needs, and consult with the person/team in charge with several DX ideas and hypotheses to add value to new investments or increase value to existing investment assets (subsidiaries/affiliates) • Develop short-term and long-term DX strategy in support of growth and revenue targets upon investment; Communicate various options, articulate quick wins, and tactics to realize benefits with DX for the respective business/service. • Strongly collaborate with DX team members and support with DX use case roll outs for different businesses in various countries • Conduct digital due diligence on a target company prior to investment decisions • Understand adequate depth and breadth of emerging tech such as AI, Big Data, blockchain, NFT, IoT or metaverse and propose the associated benefits, trade-offs, and implementation strategies to business stakeholders • Build innovative service and revenue models with the proposed DX ideas for the respective businesses. • Communicate and closely work with team members and share opinions while developing new service models and/or enhance operational efficiency with digital technologies and/or analytics • Continuously stay curious and up to date with the market trends/evolving tech to propose solutions for various Mitsui's businesses across assets in diverse industries • Establish trust with internal and external stakeholders along with the hypotheses/DX solutions sharing Relationships: • You will be working other team members of Digital Transformation Dept • DX team members in the Integrated Digital Strategy Division of the Company • Staff working in European offices • Staff working in Globally PERSON SPECIFICATION Skills/Knowledge: • Good communication skills (verbal, written, and listening) in English • Able to act confidently, despite incomplete information; expect iteration and change; lover of new technologies, always asking \"how can we do this better/differently?\", \"What if..\", etc. • Ability to listen and deep-dive pain points in BUs. Be able to summarise them with frameworks • Ability to explain technical concepts in non-technical language. Be able to articulate and passionately present digital concepts to various stakeholders • Proficient in sharing ideas/concepts using PowerPoint slides to relevant stakeholders within a short span of time • Possess positive/proactive mindset to acquire new knowledge about business to expand his/her expertise independently • Patience, empathy, understanding, and common sense. • Ability to work as part of the team or on own initiative. Should be a self-motivated and reliable individual. • Ability to multi-task, manage shifting priorities and work within strict deadlines. • Ability to build a rapport with a wide range of people • Ability to naturally communicate his/her ideas with analytical, logical, and abstract reasoning skills in project discussions towards investment decisions • Willingness to travel and attend lunch/dinner with customers/clients when required • Willingness to work in other countries such as Tokyo, Dubai, Singapore, New York, etc. including short-term training preferably Experience: • Experience as Project Manager or Team Leader in Digital Transformation DX projects preferably in Decarbonization, Sustainability or Quality of Life • 5-10 years of successful track record in consultancy experience in high growth areas such as retail, healthcare, food, chemical, mobility, energy or metal. • Experience in business development and business planning would be beneficial. Education: • Bachelor's or master's degree preferably in Engineering, Computer Science, or related degrees The Company is based in the City of London. The salary for this position will be in the range £50K - £60K Please do send your CV to us in Word format along with your salary and notice period.

Job Description Head of Digital & Data Our Client is bank based in Central London with offices across Europe. They are looking to recruit an expert candidate for the Head of Digital position - which is an exciting new position. You will have proven track of working within the banking World and delivering digital capabilities for the bank. You must have at least 5 to 10 years expertise in the digital space within the banking World. This is a senior position and will report to the Board at the bank. The Digital & Data Lead role is responsible for overseeing the strategy and development of the Bank's digital products and processes and design and implementation of Bank wide data governance framework. Playing an important role within the Bank's Digital Transformation programme, the role holder will: • Work with multi-disciplinary teams responsible for researching, designing, building and/or procuring, and releasing transformative user journeys - for both customers and employees. • Responsible for engaging collaboratively with the various business and support functions in order to ensure all interests are represented in the development of the Bank's future state digital capability and to support the adoption and embedding of new digital processes. • Define the overarching digital products and processes vision, building the roadmaps and leading the prioritisation to deliver that vision in a performant, secure and user focussed way. In doing so, ensure alignment to wider Bank strategy and ensure that maximum business value is achieved. • Accountable for delivering and then driving the continual optimisation of the digital products and processes to support the realisation of a seamless, flexible customer and colleague experience. • Responsible for design and implementation of bank wide data governance framework and ensure businesses and support functions are held accountable for ownership and maintenance of accurate data within the bank's ecosystem. • Responsible for governance, risk management and regulatory compliance activities relating to the digital products and processes under development, forging strong, effective relationships with the 1st and 2nd line control functions. • Develop an inclusive and collaborative culture where the advice and knowledge of skilled specialists around user insights, journey and UX design, technology delivery, security and infrastructure are heard and respected in order to develop highly effective digital products through a process of research, ideation and design. • Forge a strong working relationship with Technology and partner with them on the development and delivery of the digital products and processes. • Work closely with stakeholders in Group to accelerate digital development and ensure optimal ways of working. Candidate expertise: • Outstanding SME in digital product and process management and digital user experience design, within the Financial Services industry. • Customer-centric with a strong focus on end user experience and outcomes. • Demonstrable experience in the end to end lifecycle of product and process development, including managing and delivering high quality digital products and processes to end users, from ideation through to delivery, feedback and improvement. • Experience and/or a robust understanding of the bank wide processes is highly desirable. • In-depth knowledge of agile methodologies and significant experience of working within an agile environment. • High degree of proficiency in prototyping and iterative development, with experience in building product teams desirable. • Highly positive and effective leader, who actively coaches, develops, and supports team members, sharing their experience and knowledge with others. • Be driven, have high levels of personal accountability, not being afraid to be hands-on and get into the detail. • Strong influencing skills with the ability to confidently represent the Digital Product area and gain buy-in to the strategy and roadmap with a diverse set of stakeholders. • Ability to work independently and manage multiple projects simultaneously, often with competing priorities. • Have strong people skills; approachable, empathetic and able to work with people to achieve progress. • Have strong written and verbal communication skills. • A good knowledge of the Financial Services industry. • Strong awareness of the digital banking ecosystem, keeping abreast of market trends and competitor propositions. • Relevant certifications or qualifications in agile product management or aligned disciplines. • Understanding of development processes and business case development. Role requirements: • Actively Builds Relationships • Embraces Change and Technology • Creates Business Value • Role Specific Regulations • Risk Management, Governance and Controls • Consumer Duty This is a hybrid role - at least 3 days in the office in Central London. The salary will be circa £100K - £140K plus benefits - dependent on experience. Do send your CV to us in Word format along with your salary and notice period.

Job Description Data Governance Manager Company Description Our Client is an international bank with offices in Central London. They are now looking to recruit a Data Governance Manager with at least 5 to 10 years proven expertise ideally from a banking environment. Role Description This is a full-time role for a Data Governance Manager. The Data Governance Manager will be responsible for the day-to-day management of data governance initiatives and developing policies and procedures to support data quality and master data management. The Data Governance Manager will also collaborate with the business intelligence team to ensure that data management and analytics requirements are met. This is an on-site role located in London. Qualifications • Data Governance, Data Quality, and Master Data Management skills • Experience with data management and developing policies and procedures • Strong analytical skills with the ability to interpret complex data • Experience collaborating with cross-functional teams • A Bachelor's degree in computer science, information management, or related field is required • Professional certification (e.g. CDQM) in data management or related field is desired This is an exciting new position for this bank. This a hybrid position with at least 3 days in the office in Central London. The salary for this role will be circa £75K - £90K. Do send your CV to us in Word format along with your salary and notice period.

Job Description Database Engineer with SQL Server SSIS, SSRS and SSAS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language with SSIS SSRS and SSAS Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Job Description Database Engineer with SQL and C# Our Client is a City based bank - looking to recruit a Database Engineer with at least 3 to 5 years expertise of developing and supporting SQL and C#. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. To integrate with all the Bank's sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Able to analyse and rectify any problems raised in an independent and team scenario. Take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) This is a Full-Time Contract initially for 6 months - but likely to become permanent. Salary for this position will be £55K - £60K per annum. The Client is based in the City of London. Please do send your CV to us in Word format along with your salary and availability.

Job Description OKTA with SAP Success Factors Our Client is evaluating SAP Success Factors and OKTA. They require a Solution Implementer to assist with the selection testing and implementation processes of both SAP Success Factors and OKTA. You must have 2 to 3 years expertise of working with SAP Success Factors and OKTA Identity Management software. This is a 3 to 6 month contract assignment based in Central London. Rate will be circa £500 to £600 per day. Do send your CV to us in Word format along with your daily rate and availability.

Job Description Head of IT Infrastructure - City of London Our Client is looking to recruit a Head of IT Infrastructure with at least 7 to 10 years solid hands-on expertise to run the IT Infrastructure at this City based bank. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management or Head of IT Infrastructure. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the City of London. The salary for this position will be in the range £70K - £90K plus benefits. Please send your CV to us in Word format along with your daily rate and availability.

Job Description Senior MI Business Analyst/Project Manager Our Client is a bank based in the City and are looking to recruit a Senior MI Business Analyst with Project Management skills. You will have at least 6 to 10 years proven hands-on expertise. Focus of the role: • Help the organisation (Senior Management and SMEs) to review business and financial performance of the organisation based on data and facts, advance understanding of the business success factors, business results and risks. • Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities. • Interact with vendors, Project teams and Development team in London and other sites to align delivery of the MI and sourcing of the data across business functions and entities. Responsibilities: • Develop MI and Reports predominantly for the business functions and SMEs, based on their requirements and expressed needs. Interact with other information workers (in business and finance teams) to ensure the data produced by those are sync'ed and \"tells same story\". • Ensure the overall strategy of the data management within the Bank, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements. • Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes. • Working with team members and Subject Matter Experts or SMEs on identifying, designing, building, and performing analytics to provide risks and controls insights to business partners & Internal Audit • Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used. • Influence the technical team and the business to ensure the technical environment address current and aligned with future business needs and organisational skills. Key Skills: • Technical o Advance SQL querying skills, ability to write complex SSRS formulas o In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions (SSIS, SSRS, Power BI) ideally on early versions (2013/2016) and assist the organisation to migrate to later versions. o Exposure and high-level understanding of the SSAS and MDX language (although the organisation currently does not use OLAP). o Good exposure to PowerBI and advance knowledge of DAX (query language) and data modelling using this tool. o Good working knowledge of Excel capability, use of the reporting purposes, and formulas; desired VBA skills to optimise the data presentation. o Ideally, working knowledge of Hyperion/Essbase. o Working knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information and report distribution. o Good working practice designing data collections by using Kimball methodology. • Non-technical: o Practical understanding of the Data Visualisation techniques and principles. o High-level understanding of the data management and its impact on organisation's bottom line. o Stakeholder management and interpersonal skills to understand the business requirements, link them to a business narrative and softly guide SME by delivering the requested MI. o Some understanding of the architectural principles, Agile methodology to engage users and deliver business solutions. o Ability to communicate complex technical concepts and narrative to business audience and non-technical teams. This is a Full Time Contract - duration is 12 months. Salary will be dependent upon experience and expertise - but will be in the range £60K - £75K. Please send your CV to us in Word format along with your salary and availability.

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Job Description IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Palo Alto firewalls Firemon - Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Palo Alto Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.

Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.

Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.

Job Description Site Reliability Engineer with Python Our Client looking to bring on a site reliability engineer to help deploy, manage, troubleshoot, and enhance our complex cloud-based set of internal tools and externally managed services for a variety of users across our wide-ranging organization. You will have at least 7 to 10 years hands-on expertise working as a Site Reliability Engineer. You will work closely with IT, product, and engineering to extend and maintain this set of tools and services and to help debug and resolve problems. In addition, the ideal candidate will proactively look for system weaknesses and find ways to resolve them before they can cause production issues via monitoring and data we aggregate through various tools within our organization's IT & DevOps toolkit. Responsibilities • • Keep our suite of internal apps and services up and running or getting it back up and running quickly if a failure were to occur • • Be the technical point person of operational responsibility for two core platforms (one mobile and one web application) i.e. engaging as appropriate upon escalations from the IT support group whether it be problem solving, addressing production issues, enhancing features etc. - collaborating with engineers and others as needed • • Work closely with internal partners and teams as well as external vendors to ensure that we ship software that meets our code quality, security and performance requirements • • Write, update, and use our documentation, including runbooks and/or playbooks • • Help automate existing or build new internal workflows including ongoing infrastructure needs, testing, failover mitigations, and more • • Debug complex problems across our entire web and mobile application stack and advise key stakeholders on solutions, as well as implement said solutions if appropriate. • • Further our internal CI/CD processes to improve release cadence and developer experience • • Participate in the daily / weekly software development process (standups, sprint planning, retros, issue tracking, etc.) • • Actively lead any critical issue post-mortem processes, including coordination of any meetings and further steps to take Qualifications • • 7+ years experience with software engineering, software development, and/or system operations • • Experience debugging complex problems and implementing timely cost-effective solutions • • Experience designing, building, and operating large-scale production systems • • Deep knowledge of Python is preferred, though other languages like Java, Go, Rust, or similar will also be heavily considered • • Experience using source control (Git, GitHub) and feature branching strategies • • Experience with a variety of open-source databases (MySQL, Postgres, Redis, etc.) • • Experience with DevOps engineering and working with container orchestration, such as with Docker or Kubernetes • • Experience with log monitoring and observability via platforms like Sumologic or Cloudwatch • • Experience automating infrastructure, testing, and deployments using tools like CircleCI Configuration management tooling and infrastructure as code knowledge is preferred but not required • • Experience working with AWS services, with knowledge of Azure / Google ecosystems helpful but not required • • Strong familiarity with general modern web and mobile application development, including hands-on experience working with JavaScript (Typescript preferred) and Python stacks • • Cross functional team collaboration experience, especially working with engineers and user experience / product designers, as well as external stakeholders • • Strong skills for weighing and managing scope, risk, quality and timelines • • Strong focus on quality, security, performance, and end user experience This is an exciting position with an exciting organisation based in Central London and New York. The position can be London or New York based. The salary for this position will be circa £80K - £100K. Do send your CV to us in Word format along with your salary and notice period.

Job Description Database Engineer with SQL Server and SSIS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.