Find your next tech and IT Job or contract role.

Job Description MI Analyst with MS SQL Server - City London Our Client is an international bank with offices in the City London. They are looking to recruit an MI Analyst with at least 5 years experience of MS SQL Server, SSIS, SSRS, and Sharepoint. The main elements of the role are follows: - Work within MI team in supporting and delivering all aspects of MI - BAU encompassing data warehouse back end maintenance and Housekeeping - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of new reports and applications/interfaces. - Facilitate internal/external Audits and Penetration Testing. Remediation General Skills -Experience working within mission-critical environments -Experience in operational deployments -Maintains required industry recognised skills through training and self-study methods Technical Skills -In-depth knowledge of MS SQL -In-depth knowledge of SDLC -C# Development (advantageous) Technologies SQL - TSQL, SSIS and SSRS. SQL - DBA. SharePoint & InfoPath. Hyperion (Oracle EPM). C# Any experience of process automation and Equation/iSeries DB knowledge. SWIFT. AIX would be very handy. Good interpersonal skills Thorough and reliable Technically competent Ability to work unsupervised This is 6 month full-time permanent role. The salary will be £45K - £50K pro-rata. It is intended that you will work 2 days from the office and 3 days remotely from home for the foreseeable future. Do send your CV to us in Word format along with your salary and availability.

Job Description IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Personal skills (Soft Competencies [Core/Leadership]) • Strong interpersonal skills • Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

Job Description Data Analyst with Big Data - Canary Wharf Our Client is seeking a Data Analyst for the Data Products team is driving innovations in the Financial Services Sector using Big Data. The Client has a high-calibre, focused and a mission-driven team. The models we build and the analysis that we derive from financial data matters to crucial cutting-edge business decisions made across the global financial services firms every day and provides insight into real world problems. In this role, you will gain a deep understanding of income and expense transactions, financial classifications, and long term financial management within the UK market. You will participate in customer and partner calls to review requirements and client needs. You will quickly gain an understanding how local income and expense calculations, and financial management best practices can be leveraged to deliver financial wellness tools in the UK market. This role will allow you to partner analytics teams to review and enhance data categorization for key income and expense transactions, develop a specification for both rules based and machine learning driven enhancements to categorization by defining transaction types. You will also interact closely with the Financial Product team to provide requirements to localize the financial management tools for the UK market. You will perform regular and ongoing analysis on consumer transactions to identify methods for improved categorization, testing and certifying enhancements, and validating performance metrics. You will also work with the Financial Wellness Product team to adapt their products for the UK market. This requires you to develop a deep understanding of the UK financial management space in order to develop an ongoing UK roadmap with the rest of the Financial product team. Must have a Bachelor's Degree coupled with 2 - 4 years of experience in software-oriented Product Management, preferably in financial services. Experience in financial modelling and possessing knowledge of the financial services and transactions. Experience/Interest in analysing data and a high attention to detail especially in regards to data cleansing You possess superb written & oral communication skills. You have analytical skills with a background in financial analysis and carefully seek to understand underlying business needs, both on a market level as well as from individual client/prospects. You are adaptable and can work successfully in a technical environment as a non-technical leader. The ideal candidate is inquisitive and highly detail oriented. You are focused on execution and are able to make definitive decisions in uncertain environments with limited data. This is a 3 month contract assignment initially. Please send your CV to us in Word format along with your daily rate and availability.

Job Description We are looking to recruit a C++ Developer with at least 3 to 5 years solid C++ development experience. The Client is a new startup based in the City London. They are developing a new trading platform in C++. Please send your CV to us in Word format along with salary expectations.

Job Description Senior UX Researcher - Holborn London Our Client are design thinkers solving business challenges with mission critical digital solutions that weave technology and human experiences into meaningful and economic outcomes. A global team and part of a larger digital engineering company providing service to different sectors. Currently, looking to recruit in to the London offices a UX researcher. The position is to conduct UX research and workshops, consult clients on product strategy and act as a user and design advocate within development teams. • Assist UX & service design consultants in research, workshops, client and user engagements and testing. • Conduct stakeholder research, user research, market research, and user tests. • Facilitate workshops and provide client advice in challenging ... • Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture. • Understand and incorporate complex technical and business requirements into compelling UX strategies. • Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. • Act as a design and UX advocate internally and externally. Experience • Minimum Bachelor's degree or equivalent. • UX researcher with over 3 years work experience working for respected clients as a UX researcher, service designer or consultant. • Understanding of the UX processes. • Experience in interface design for desktop, tablet, and mobile. • Experience of working in an Agile environment is desired. • Experience of working to strict deadlines. • Proven track record and agency experience. • Experience in designing user flows, wireframes and implementation instructions. • Ability to define key metrics and evaluate project success. • Portfolio of UX and design work. The salary for this role is up to £50K Please send your CV to us in Word format.

Capita have a new opportunity for an experienced and confident Senior Software Developer to join us on a permanent basis. We are looking for somebody with significant experience in MS Dynamics 365 CRM & Power Platform as well as Azure Services. Our Senior Software developers are responsible for designing, testing, and implementing new and updated software programs. They will ensure all deliverables are completed on time and to the agreed specification. The successful candidate will be able to provide support to the team as well as training, mentoring and guiding junior colleagues. As a Senior Software Developer, we are looking for somebody who can work autonomously and confidently with an ability to pick up a task, analyze and complete using their technical competencies. *To be successful in this position, candidates will need to be eligible for SC Clearance so must have resided in the UK for the past 5 years* What you'll be doing: - Writing codes and debugging - Performing Unit tests, documenting changes and refactoring less complexed programs/scripts. - Applying agreed standards and tools to achieve a well-engineered result. - Monitoring and reporting on progress. - Thinking out-of-box, suggesting innovative and practical solutions to resolve issues based on their experience - Configuration Management - Taking care of code hygiene (Well maintained) and setting up project infrastructure to ensure all documents are in order - Defining software modules needed for an integration build - Producing build definition for each generation of the software. - Accepting completed software modules, ensuring that they meet defined criteria. - Producing software builds from software source code for loading onto target hardware. - Configuring the hardware and software environment as required by the system being integrated. - Producing integration test specifications, conducts tests and records and reports on outcomes. - Diagnosing faults and records and reports on the results of tests. - Producing system integration reports. - Collaborating in reviews of work with others. - Completing their work with no supervision and given their good technical competencies they should be able to solve problems/ tasks on their own What we're looking for - Extensive experience as a software developer - Microsoft Dynamics 365 CRM, Power Platform and Azure experience - Software configuration experience - Excellent communication skills - Exceptional collaboration skills About Capita TSS Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely. TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you . What's in it for you? - A competitive salary - 23 days' holiday (rising to 27) with the opportunity to buy extra leave - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more - Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienc

Cloud Support Engineer Central London £32,000 - £35,000 + Progression + Training This is a great opportunity for an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients ensuring the best customer experience is provided. Within a rapidly expanding MSP that will invest both time and money into you alongside a supreme benefits package. Operating on a national scale, the company specializes in crafting innovative cloud systems for diverse businesses. Most of their clients within the UK are centred in Central London and some around the UK. Due to organic growth, they are now looking looking for a new member of the team that they can nurture and invest in. The main responsibilities of a support engineer typically revolve around providing technical assistance to clients, resolving IT issues, and maintaining the stability and performance of their IT infrastructure. Within this role you will be responding to service tickets, answering calls, keeping the ticketing queue up to date, troubleshooting hardware and software problems, performing system upgrades and maintenance tasks, and ensuring adherence to service level agreements (SLAs). On offer is a chance to challenge your experience and progress in a role where the company is growing rapidly. The ideal candidate will have a solid understanding of IT fundamentals, proficiency in troubleshooting hardware, software, and network issues. Also have knowledge of common operating systems (such as Windows, Linux, and macOS), familiarity with virtualization. Additionally, candidates should have experience working in a customer-facing role and the ability to prioritize and manage multiple tasks effectively. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company would be able to fund certifications for your progression. The person: • Has experience in a customer-facing position within an MSP environment. • Holds certifications such as CompTIA A+ and Network+, which are advantageous. • Is open to working five days onsite at the company's London office. The role: • Responding to service tickets, answering calls, keeping the ticketing queue up to date, troubleshooting hardware and software problems, performing system upgrades and maintenance tasks, and ensuring adherence to service level agreements (SLAs). • On site client visits to provide direct in-house support when needed • Physical assembly of new computers and IT equipment including network cabling Reference Number: BBBH (244987) To apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Tom Edge at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Home based role, fully remote. Help strengthen our Team as our IT Disaster Recovery Manager. Home based role. An excellent opportunity for an IT Disaster Recovery Manager to join our IT DR team and be at the forefront of safeguarding our global IT infrastructure! As a leading Global IT Service Provider, we are dedicated to maintaining a robust IT Disaster Recovery policy, framework, and processes. Your role will be crucial in minimizing risks and ensuring the availability of key IT systems and services across all our divisions and business units. At Capita, we pride ourselves on demonstrating top-notch IT DR planning and testing. This not only builds trust and confidence with our clients but also showcases our commitment to industry standards and best practices. As part of our dynamic IT DR team, you will play a pivotal role in assuring our clients that their services meet the highest quality standards, supporting both contract and regulatory requirements. Join us and make a significant impact in a team that values excellence and resilience! What You'll Be Doing: •Proactively schedule, facilitate and deliver Capita IT Disaster Recovery (DR) Testing in line Capita Policy and Standard.•Consider Business Impact Analysis, and the associated risks when scoping and delivering IT DR testing.•Deliver Test Plans, Post Test Reports, and follow through with all corrective actions identified through IT DR testing.•Identify key 3rd-party providers and challenge these organisations either directly or via divisional colleagues around their own IT DR measures and preparedness.•Respond to requests around IT DR capabilities (both internal and Clients), supporting client service delivery Management Teams.•Respond and participate in essential internal and external compliance audit activities with the compliance team, providing evidence of IT DR capabilities and the IT DR framework.•Provide advice and guidance to help each division and business identify and manage risk.•Work closely with the wider security team, assist in the maintenance and where required contribute towards the Risk Register.•Assist in driving through innovative solutions to further enhance the IT DR capabilities and systems.•Provide advice and guidance to projects which require DR SME input to ensure technical solutions are implemented to meet contracted Recovery Time Objectives.•Participate in the Operational Acceptance process to ensure DR documentation is updated and a successful DR test is completed before go-live date. What we're looking for: •Knowledge of Information Technology Systems.•Proven experience conducting Business Impact Analysis and Risk Assessments.•Proven experience in developing IT DR plans and co-ordinating IT DR testing activities.•Industry recognised and accepted IT DR /IT Service Continuity certification is desirable.•Industry recognised and accepted Business Continuity certification is desirable•Experience of implementing ISO 22301 and other industry recognised IT DR certification.•Proven experience as an IT DR Manager of relevant Resilience role.•Proven experience in conducting assurance reviews.•Proven experience in developing IT DR plans and coordinating IT DR testing.•Assertive personality with strong organisational and interpersonal skills.•There will be a requirement to flex across the other resilience practices such as crisis management, business continuity, physical security, as and when required.•Good technical, analytical, and communication skills (both written and verbal).•Ability to gain SC clearance About Capita Technology and Software Solutions (TSS) and CISO Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. Within Policy, Governance and CISO our key capabilities are to define, implement and maintain pan-Capita Cyber, Information Security and IT Policies. Defining and implementing security strategy and providing appropriate governance, assurance, asset management, risk management, privacy and health safety, to maintain compliance requirements f

Power Platform Tech Lead in London - Contract Our client, a leading organization based in the heart of London is looking for an experienced Power Platform Tech Lead to join their dynamic team on contract. If you are passionate about working hands-on and mentoring others while delivering top-notch results using Canvas Apps and Model Driven technology powered by Dataverse, then this role might be perfect for you. Skills: Power Platform - As our ideal candidate, we expect that your expertise lies mainly in configuring Microsoft's powerful low-code platform. Canvas Apps - Our desired applicant should have practical knowledge of creating custom canvas apps from scratch according to requirements provided by clients. Model Driven - We require someone who can create model-driven applications leveraging data modeling concepts such as entities and relationships between them. Mentorship- Your responsibility will include providing guidance & support during development cycles; hence must possess excellent communication abilities coupled with interpersonal skills. Hands-On Experience - You'll need at least 5 years' worth of hands-on experience designing solutions utilizing best practices across various phases (designing/developing/testing/deploying/support). Dataverse - The successful candidate shall demonstrate proficiency managing complex business processes via integrating multiple systems through Dataverse connectors. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit XX XX XX XX XX Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Fraud AnalystLondon£175 per dayA financial services payment company requires interim support to conduct transaction monitoring of customer accounts in relation to fraud, EDD reviews, investigate suspicious activity, transaction monitoring and screening.Our client, a financial services payment company requires interim support for their Fraud Operations team to conduct transaction monitoring of customer accounts in relation to fraud, EDD reviews, investigate suspicious activity, transaction monitoring and screening.Experience in recovering funds in instances of Fraud taking place will be highly desirable. The contract is for an initial 3-months with a further extension upon satisfactory work, the client requires the candidate to work out of their London office 3 days per week across a Tuesday, Wednesday and Thursday. Working hours are 09.00-18.00 each day.Please note, office working arrangements are not flexible for this role.

About the job you are considering We work closely with clients and partners to take full advantage of the opportunities of technology. We mobilize expert teams that create custom solutions from existing and emerging technology to deliver viable outcomes at speed. We call this 'Value in the making.' Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti is currently looking for an SAP Test Automation Engineer to join our Quality Engineering and Test Practice, ensuring alignment with business goals and driving impactful value creation for our clients. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Essential Skills Develop and maintain automation frameworks and test scripts for SAP using Tricentis Tosca tool Automate testing for various SAP S/4 HANA modules, including SAP Finance & Controlling (FICO), SAP Material Management (MM), SAP Supply Chain Management (SCM) Collaborate with developers, analysts, and other team members to integrate automation assets into CI/CD pipelines using tools like TOSCA Server or similar. Develop and maintain versions of test automation assets in code repositories like GIT. Experience in defect management processes and adherence to test life cycles for automated testing. Participate in the preparation and execution of various testing phases, including System Integration Testing (SIT) through automation. The candidate must be eligible for Security Clearance (SC) for this project. This requires a minimum of five consecutive years of residency in the UK, with no single period of absence from the country exceeding 28 days during that time. You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Mandatory skills Experience of executing SAP E2E testing (internal to SAP and externally to non-SAP Systems) Experience in Test preparation & Execution of SAP S/4 HANA in general in an Integration Testing phase Hands-on experience with SAP testing and knowledge of individual SAP S/4 HANA modules, especially SAP Finance & Controlling (FICO), SAP Material Management (MM), SAP Supply Chain Management (SCM) Expertise in test automation tools especially on Tricentis Tosca Understanding of CI/CD pipelines and integrating automation assets with tools like TOSCA Server, Jenkins, etc. Knowledge of test life cycles, defect management processes, and risk/issue identification. ISTQB/ISEB certification in software testing (Foundation level or above) or willingness to obtain one. Flexibility to travel and work at various locations during the project. Individual must be a uk national and qualified for security clearance. Nice to Have Skills: Tricentis TOSCA Automation Specialist Level 1 & 2 certifications. Knowledge of SAP testing methodologies like iCaptivate, and TMAP. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. What does 'Get The Future You Want' mean for you? You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's ‘learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Management or, Cybersecurity qualifications and much more. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Job Description Collibra Ranger Data Project Manager - Docklands London We are keen to recruit a Collibra Ranger Certified data Project Manager with at least 1 to 2 years experience of Collibra Ranger. Overall you must have a background in data and data management especially in line with GDPR and at least 5 to 10 years in IT as a BA/PM. Any experience of working within the banking sector would be a major plus. This is an exciting and challenging new position working with Big Data and Collibra Ranger. Must be a Collibra Business Analyst or Collibra Project Manager or Collibra Developer This is a permanent position based in the Docklands London. Salary will be in the range £60K - £80K.

Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer • IT Infrastructure related project • Communicate and coordinate with the person in charge of the project in HQ (in Japanese) • Communicate and coordinate with the user in each office (in English) • Provide support for to end users during system deployment/migration(User manual, user training) • Global User Support • Act as 2 nd /3 rd line support for IT infrastructure related enquiries and incidents. • Escalate the incidents to the appropriate vendors. • Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical • Proven working experience in IT Service management operations • Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) • Basic operation system knowledge (e.g. Windows10, Windows server, Azure) • Basic Microsoft Office 365 knowledge • Second line level technical support and problem-solving skill • Candidate needs to have strong interpersonal communication skills • Ability to work both independently and as part of a team. • Adoptability to work in a fast-changing environment • Strong written and verbal communication skills • Proficient in English & Japanese language skills (Reading/Writing/Speaking). • User facing support skills • Self-motivated and an innovative mindset Experience: • 3 to 5+ years IT experience in a corporate environment. • Second line technical support • System Maintenance • Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 • Cisco/Fortinet • Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 nd line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. • Understand the role of technology in the provision of education and learning. • Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. • Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. • Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. • Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). • Identify, document, and define critical services / processes and associated KPIs to be measured. • Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. • Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. • Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. • Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. • Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. • Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. • Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. • Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. • Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. • Provide technical escalation support and/or assist IT colleagues in troubleshooting faults • To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. • Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. • Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. • Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. • IT Management & Leadership • IT Support environment (2nd & 3rd line support) • ITSM tools and methodology • ITIL practice and methodology • Team Management (including Matrix Management of staff) • Supporting diverse / remote businesses Education or similar sector • Windows Desktop & Server • MAC Desktop & Server • Server Rooms & Cloud Services • Device Management (e.g. InTune / JAMF) • Network technologies and protocols • Cyber Security Business Systems (e.g. Finance, MIS, CRM) • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. • Strong leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Job Description Senior MI Business Analyst/Project Manager Our Client is a bank based in the City and are looking to recruit a Senior MI Business Analyst with Project Management skills. You will have at least 6 to 10 years proven hands-on expertise. Focus of the role: • Help the organisation (Senior Management and SMEs) to review business and financial performance of the organisation based on data and facts, advance understanding of the business success factors, business results and risks. • Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities. • Interact with vendors, Project teams and Development team in London and other sites to align delivery of the MI and sourcing of the data across business functions and entities. Responsibilities: • Develop MI and Reports predominantly for the business functions and SMEs, based on their requirements and expressed needs. Interact with other information workers (in business and finance teams) to ensure the data produced by those are sync'ed and \"tells same story\". • Ensure the overall strategy of the data management within the Bank, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements. • Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes. • Working with team members and Subject Matter Experts or SMEs on identifying, designing, building, and performing analytics to provide risks and controls insights to business partners & Internal Audit • Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used. • Influence the technical team and the business to ensure the technical environment address current and aligned with future business needs and organisational skills. Key Skills: • Technical o Advance SQL querying skills, ability to write complex SSRS formulas o In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions (SSIS, SSRS, Power BI) ideally on early versions (2013/2016) and assist the organisation to migrate to later versions. o Exposure and high-level understanding of the SSAS and MDX language (although the organisation currently does not use OLAP). o Good exposure to PowerBI and advance knowledge of DAX (query language) and data modelling using this tool. o Good working knowledge of Excel capability, use of the reporting purposes, and formulas; desired VBA skills to optimise the data presentation. o Ideally, working knowledge of Hyperion/Essbase. o Working knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information and report distribution. o Good working practice designing data collections by using Kimball methodology. • Non-technical: o Practical understanding of the Data Visualisation techniques and principles. o High-level understanding of the data management and its impact on organisation's bottom line. o Stakeholder management and interpersonal skills to understand the business requirements, link them to a business narrative and softly guide SME by delivering the requested MI. o Some understanding of the architectural principles, Agile methodology to engage users and deliver business solutions. o Ability to communicate complex technical concepts and narrative to business audience and non-technical teams. This is a Full Time Contract - duration is 12 months. Salary will be dependent upon experience and expertise - but will be in the range £60K - £75K. Please send your CV to us in Word format along with your salary and availability.

Job Description Head of IT Infrastructure - City Our Client is looking to recruit a Head of IT Infrastructure with at least 7 to 10 years solid hands-on expertise to run the IT Infrastructure at this City based bank. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management or Head of IT Infrastructure. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the Central of London. The salary for this position will be in the range £70K - £90K plus benefits. Please send your CV to us in Word format along with your daily rate and availability.